Skip to main content
Top
Published in: Journal of General Internal Medicine 1/2019

01-05-2019 | Care

Survey of Patient-Centered Coordination of Care for Diabetes with Cardiovascular and Mental Health Comorbidities in the Department of Veterans Affairs

Authors: Justin K. Benzer, PhD, Sara J. Singer, MBA, PhD, David C. Mohr, PhD, Nathalie McIntosh, PhD, Mark Meterko, PhD, Varsha G. Vimalananda, MD, MPH, Kimberly L. L. Harvey, MPH, Marjorie Nealon Seibert, MBA, Martin P. Charns, DBA

Published in: Journal of General Internal Medicine | Special Issue 1/2019

Login to get access

Abstract

Background

Multiple comorbidities thought to be associated with poor coordination due to the need for shared treatment plans and active involvement of patients, among other factors. Cardiovascular and mental health comorbidities present potential coordination challenges relative to diabetes.

Objective

To determine how cardiovascular and mental health comorbidities relate to patient-centered coordinated care in the Department of Veterans Affairs.

Design

This observational study used a 2 × 2 factorial design to determine how cardiovascular and mental health comorbidities are associated with patient perceptions of coordinated care among patients with type 2 diabetes mellitus as a focal condition.

Participants

Five thousand eight hundred six patients attributed to 262 primary care providers, from a national sample of 29 medical centers, who had completed an online survey of patient-centered coordinated care in the Department of Veterans Affairs (VA).

Main Measures

Eight dimensions from the Patient Perceptions of Integrated Care (PPIC) survey, a state-of-the-art measure of patients’ perspective on coordinated and patient-centered care.

Key Results

Mental health conditions were associated with significantly lower patient experiences of coordinated care. Hypotheses for disease severity were not supported, with associations in the hypothesized direction for only one dimension.

Conclusions

Results suggest that VA may be adequately addressing coordination needs related to cardiovascular conditions, but more attention could be placed on coordination for mental health conditions. While specialized programs for more severe conditions (e.g., heart failure and serious mental illness) are important, coordination is also needed for more common, less severe conditions (e.g., hypertension, depression, anxiety). Strengthening coordination for common, less severe conditions is particularly important as VA develops alternative models (e.g., community care) that may negatively impact the degree to which care is coordinated.
Appendix
Available only for authorised users
Literature
1.
go back to reference Crossing the Quality Chasm: A New Health System for the 21st Century. Washington (DC): National Academies Press; 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington (DC): National Academies Press; 2001.
2.
go back to reference Sturmberg JP, O’Halloran DM, Martin CM. Healthcare Reform: The Need for a Complex Adaptive Systems Approach. In: Sturmberg JP, Martin CM, eds. Handbook of Systems and Complexity in Health. New York: Springer New York; 2013:827–853.CrossRef Sturmberg JP, O’Halloran DM, Martin CM. Healthcare Reform: The Need for a Complex Adaptive Systems Approach. In: Sturmberg JP, Martin CM, eds. Handbook of Systems and Complexity in Health. New York: Springer New York; 2013:827–853.CrossRef
15.
go back to reference Druss BG, Bradford WD, Rosenheck RA, Radford MJ, Krumholz HM. Quality of medical care and excess mortality in older patients with mental disorders. Arch Gen Psychiatry. 2001;58(6):565–572.CrossRefPubMed Druss BG, Bradford WD, Rosenheck RA, Radford MJ, Krumholz HM. Quality of medical care and excess mortality in older patients with mental disorders. Arch Gen Psychiatry. 2001;58(6):565–572.CrossRefPubMed
20.
go back to reference Darkins A, Ryan P, Kobb R, et al. Care coordination/home telehealth: the systematic implementation of health informatics, home telehealth, and disease management to support the care of veteran patients with chronic conditions. Telemed e-Health. 2008;14(10):1118–1126. https://doi.org/10.1089/tmj.2008.0021. Darkins A, Ryan P, Kobb R, et al. Care coordination/home telehealth: the systematic implementation of health informatics, home telehealth, and disease management to support the care of veteran patients with chronic conditions. Telemed e-Health. 2008;14(10):1118–1126. https://​doi.​org/​10.​1089/​tmj.​2008.​0021.
22.
go back to reference Dillman DA. Mail and Internet Surveys: The Tailored Design Method -- 2007 Update with New Internet, Visual, and Mixed-Mode Guide. Wiley; 2011. Dillman DA. Mail and Internet Surveys: The Tailored Design Method -- 2007 Update with New Internet, Visual, and Mixed-Mode Guide. Wiley; 2011.
27.
go back to reference U.S. Department of Veterans Affairs. No Title. National Center for Veterans Analysis and Statistics. U.S. Department of Veterans Affairs. No Title. National Center for Veterans Analysis and Statistics.
Metadata
Title
Survey of Patient-Centered Coordination of Care for Diabetes with Cardiovascular and Mental Health Comorbidities in the Department of Veterans Affairs
Authors
Justin K. Benzer, PhD
Sara J. Singer, MBA, PhD
David C. Mohr, PhD
Nathalie McIntosh, PhD
Mark Meterko, PhD
Varsha G. Vimalananda, MD, MPH
Kimberly L. L. Harvey, MPH
Marjorie Nealon Seibert, MBA
Martin P. Charns, DBA
Publication date
01-05-2019
Publisher
Springer US
Keyword
Care
Published in
Journal of General Internal Medicine / Issue Special Issue 1/2019
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-019-04979-8

Other articles of this Special Issue 1/2019

Journal of General Internal Medicine 1/2019 Go to the issue