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Journal of Medical Systems
Published in: Journal of Medical Systems 1/2023

01-12-2023 | Original Paper

Development and Validation of Conversational Agent to Pregnancy Safe-education

Authors: João Luis Zeni Montenegro, Cristiano André da Costa, Rodrigo da Rosa Righi, Elson Romeu Farias, Lara Balen Matté

Published in: Journal of Medical Systems | Issue 1/2023

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Abstract

Pregnant women constantly need some information to support nutritional decisions during pregnancy, and many do not receive such assistance at all. This study aims to present a conversational agent to provide reliable information to pregnant women, focusing on nutritional education and evaluating the perception of pregnant women and health professionals about the agent. As a scientific contribution, this article developed and implemented a conversational agent in a real environment capable of generating reliable responses on the basis of a set of health documents. We proposed an intervention study with 25 women and 10 healthcare providers through a survey to measure the perceptions of these groups towards conversational agents. The results show that the intended design could ensure positive support for pregnant women, clarify certain issues for the public, and remove some knowledge barriers. The results showed no significant difference between the groups (p-value = 0.713). Depending on the perception of the pregnant group, the conversational agent model can teach new knowledge during the prenatal period (Mean = 4.56). The model presented for health professionals could already be indicated as a support tool for pregnant women (Mean = 4.7).
Footnotes
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Metadata
Title
Development and Validation of Conversational Agent to Pregnancy Safe-education
Authors
João Luis Zeni Montenegro
Cristiano André da Costa
Rodrigo da Rosa Righi
Elson Romeu Farias
Lara Balen Matté
Publication date
01-12-2023
Publisher
Springer US
Published in
Journal of Medical Systems / Issue 1/2023
Print ISSN: 0148-5598
Electronic ISSN: 1573-689X
DOI
https://doi.org/10.1007/s10916-022-01903-2

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