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Published in: BMC Health Services Research 1/2024

Open Access 01-12-2024 | Human Immunodeficiency Virus | Research

Caregivers’ experiences of accessing HIV Early Infant Diagnosis (EID) services and its barriers and facilitators, India

Authors: Kalyani Nikhare, Nilesh Gawde, Suchit Kamble, Noopur Goel, Sushmita Kamble, Swapna Pawar, Pratik More, Neha Kapoor, Vinita Verma, Bhawani Singh Kushwaha, Chinmoyee Das, Shobini Rajan

Published in: BMC Health Services Research | Issue 1/2024

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Abstract

Background

India has rolled out Early Infant Diagnosis (EID) program for HIV infection in all states. EID program consists of testing of Infants exposed to HIV periodically over 18 months of age which is a multi-step complex testing cascade. Caregivers represent the primary beneficiary of EID program i.e., infants exposed to HIV and face multiple challenges to access EID services. As part of national EID program outcome assessment study, this study narrates caregivers’ perspectives on barriers and facilitators to access and utilize EID services.

Methods

The study was conducted in 31 integrated counselling and testing centres (ICTCs) located in 11 high burden HIV states. A total of 66 in-depth interviews were conducted with caregivers’ of infants enrolled in EID program. Thematic analysis was carried out to help identify themes underlying barriers and facilitators to access EID services and utilization from caregivers’ perspectives.

Results

The stigma and discrimination prevalent in society about HIV remains a key demand side (caregiver-level) barrier. Non-disclosure or selective disclosure of HIV status led to missed or delayed EID tests and delayed HIV diagnosis and initiation of Anti-Retroviral Therapy (ART) for infants exposed to HIV. On supply side (health system-level), accessibility of healthcare facility with EID services was reported as a key barrier. The distance, time and cost were key concerns. Many caregivers faced difficulties to remember the details of complex EID test schedule and relied on a phone call from ICTC counsellor for next due EID test. Delayed EID test results and lack of communication of test results to caregiver were reported as primary barriers for completing the EID test cascade.

Discussion

The study reports caregiver-level and health system-level barriers and facilitators for access to EID services from the caregivers’ perspectives. While, decentralisation and single window approaches can improve the access, timely communication of test results to the caregiver also need to be built in with appropriate use of technology. A holistic intervention including PLHIV support networks and the peer-led support mechanisms would be useful to address societal factors.

Conclusion

The study findings have high significance for developing program implementation strategies to improve access and to build right-based and patient-centred EID services.
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Metadata
Title
Caregivers’ experiences of accessing HIV Early Infant Diagnosis (EID) services and its barriers and facilitators, India
Authors
Kalyani Nikhare
Nilesh Gawde
Suchit Kamble
Noopur Goel
Sushmita Kamble
Swapna Pawar
Pratik More
Neha Kapoor
Vinita Verma
Bhawani Singh Kushwaha
Chinmoyee Das
Shobini Rajan
Publication date
01-12-2024
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2024
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-023-10500-z

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