Top

Intensive Care Medicine

Published in:

01-12-2015 | What's New in Intensive Care

Ten practical strategies for effective communication with relatives of ICU patients

Authors: Stephen Warrillow, KJ Farley, Daryl Jones

Published in: Intensive Care Medicine | Issue 12/2015

Excerpt

‘People do not care about how much you know unless they know how much you care.’

Attributed to Theodore Roosevelt

…

Verceles AC, Corwin DS, Afshar M et al (2014) Half of the family members of critically ill patients experience excessive daytime sleepiness. Intensive Care Med 40:1124–1131PubMedCentralCrossRefPubMed

McAdam JL, Fontaine DK, White DB, Dracup KA, Puntillo KA (2012) Psychological symptoms of family members of high-risk intensive care unit patients. Am J Crit Care 21:386–393; quiz 94CrossRefPubMed

Azoulay E, Pochard F, Kentish-Barnes N et al (2005) Risk of post-traumatic stress symptoms in family members of intensive care unit patients. Am J Respir Crit Care Med 171:987–994CrossRefPubMed

Davidson JE, Jones C, Bienvenu OJ (2012) Family response to critical illness: postintensive care syndrome-family. Crit Care Med 40:618–624CrossRefPubMed

Hartog CS, Schwarzkopf D, Riedemann NC et al (2015) End-of-life care in the intensive care unit: a patient-based questionnaire of intensive care unit staff perception and relatives’ psychological response. Palliat Med 29:336–345CrossRefPubMed

Pochard F, Azoulay E, Chevret S et al (2001) Symptoms of anxiety and depression in family members of intensive care unit patients: ethical hypothesis regarding decision-making capacity. Crit Care Med 29:1893–1897CrossRefPubMed

Siegel MD, Hayes E, Vanderwerker LC, Loseth DB, Prigerson HG (2008) Psychiatric illness in the next of kin of patients who die in the intensive care unit. Crit Care Med 36:1722–1728CrossRefPubMed

Zimmerli M, Tisljar K, Balestra GM, Langewitz W, Marsch S, Hunziker S (2014) Prevalence and risk factors for post-traumatic stress disorder in relatives of out-of-hospital cardiac arrest patients. Resuscitation 85:801–808CrossRefPubMed

Heath I (2012) Kindness in healthcare: what goes around. BMJ. doi:10.1136/bmj.e1171

10.

Billings JA, Block SD (2011) The end-of-life family meeting in intensive care part III: a guide for structured discussions. J Palliat Med 14:1058–1064CrossRefPubMed

11.

Brindley PG, Smith KE, Cardinal P, LeBlanc F (2014) Improving medical communication with patients and families: skills for a complex (and multilingual) clinical world. Can Respir J 21:89–91PubMedCentralPubMed

12.

Giannini A, Garrouste-Orgeas M, Latour JM (2014) What’s new in ICU visiting policies: can we continue to keep the doors closed? Intensive Care Med 40:730–733CrossRefPubMed

13.

Gay EB, Pronovost PJ, Bassett RD, Nelson JE (2009) The intensive care unit family meeting: making it happen. J Crit Care 24(629):e1–e12PubMed

14.

Cook D, Rocker G (2014) Dying with dignity in the intensive care unit. N Engl J Med 370:2506–2514CrossRefPubMed

15.

Jongerden IP, Slooter AJ, Peelen LM et al (2013) Effect of intensive care environment on family and patient satisfaction: a before-after study. Intensive Care Med 39:1626–1634CrossRefPubMed

16.

Curtis JR, Sprung CL, Azoulay E (2014) The importance of word choice in the care of critically ill patients and their families. Intensive Care Med 40:606–608CrossRefPubMed

17.

Billings JA (2011) The end-of-life family meeting in intensive care part I: indications, outcomes, and family needs. J Palliat Med 14:1042–1050CrossRefPubMed

18.

Lautrette A, Darmon M, Megarbane B et al (2007) A communication strategy and brochure for relatives of patients dying in the ICU. N Engl J Med 356:469–478CrossRefPubMed

19.

McDonagh JR, Elliott TB, Engelberg RA et al (2004) Family satisfaction with family conferences about end-of-life care in the intensive care unit: increased proportion of family speech is associated with increased satisfaction. Crit Care Med 32:1484–1488CrossRefPubMed

20.

Stapleton RD, Engelberg RA, Wenrich MD, Goss CH, Curtis JR (2006) Clinician statements and family satisfaction with family conferences in the intensive care unit. Crit Care Med 34:1679–1685CrossRefPubMed

Title: Ten practical strategies for effective communication with relatives of ICU patients
Authors: Stephen Warrillow
KJ Farley
Daryl Jones
Publication date: 01-12-2015
Publisher: Springer Berlin Heidelberg
Published in: Intensive Care Medicine / Issue 12/2015
Print ISSN: 0342-4642
Electronic ISSN: 1432-1238
DOI: https://doi.org/10.1007/s00134-015-3815-0

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Ten practical strategies for effective communication with relatives of ICU patients

Excerpt

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Excerpt

Please log in to get access to this content

Other articles of this Issue 12/2015

Angiotensin-converting enzyme inhibitor induced angioedema: predictors of mechanical ventilation and treatment approaches

‘I just have admitted an interesting sepsis’. Do we dehumanize our patients?

Did studies on HFOV fail to improve ARDS survival because they did not decrease VILI? On the potential validity of a physiological concept enounced several decades ago

The state of critical care nursing education in Europe: an international survey

Very high volume hemofiltration with the Cascade system in septic shock patients

Benzodiazepine-associated delirium in critically ill adults