Skip to main content
Key Specialties
Cardiology Diabetology Endocrinology Gastroenterology Geriatrics and Gerontology Gynecology and Obstetrics Hematology Infectious Disease Internal Medicine Nephrology Neurology Oncology Pediatrics Respiratory Medicine Rheumatology Surgery
Congress Coverage
2024 ACC Congress 2023 ESMO Congress 2023 EASD Congress 2023 ERS Congress 2023 ESC Congress
Clinical Collections
Advances in Alzheimer’s

Keynote webinar | Spotlight on medication adherence

LIVE: Thursday 27th June 2024, 18:00-19:30 (CEST)
Join our expert panel to discover why you need to understand the drivers of non-adherence in your patients, and how you can optimize medication adherence in your clinics to drastically improve patient outcomes.
ADVANCED SEARCH
Log in
Top
BMC Health Services Research
Published in: BMC Health Services Research 1/2021

Open Access 01-12-2021 | Nosocomial Infection | Research article

A cross sectional study of organizational factors and their impact on job satisfaction and emotional burnout in a group of Australian nurses: infection control practitioners

Authors: Katie Page, Nicholas Graves

Published in: BMC Health Services Research | Issue 1/2021

Login to get access

Abstract

Background

Infection control practitioners (ICPs) are a group of specialized nurses fundamental to effective healthcare infection prevention and control initiatives. Relative to other groups of nurses much less is known about their working conditions. Organizational factors may impact ICPs’ levels of job dissatisfaction and emotional job burnout and, subsequently, their quality of practice. We measure a range of organizational factors to document the working conditions of ICPs and show how these are linked to job satisfaction and emotional burnout in a sample of Australian ICPs.

Methods

We conducted a cross sectional study using an online survey. All employed ICPs in 50 of the largest public hospitals in Australia were invited to participate. One hundred and fifty three ICPs completed the survey.

Results

ICPs are moderately to highly satisfied with their job but show high levels of emotional burnout, time pressure and cognitive demands. Low job satisfaction was associated with less job control, low perceived organizational support and poor communication. In contrast, emotional burnout was associated with high time pressure and cognitive demands coupled with poor communication.

Discussion

This study provides new evidence about the organizational context of ICPs in Australia, and about the factors that impact on job satisfaction and emotional burnout. These findings may be used to modify national infection prevention and control programs to suit local organizational contexts. Further research is needed to determine the precise nature of these relationships and the downstream impacts on hospital-wide infection control outcomes.

Conclusions

Organizational context and factors are important to consider when evaluating the impact and implementation of infection control programs.
Appendix
Available only for authorised users
Literature
1.
Hall L, Halton K, Macbeth D, Gardner A, Mitchell B. Roles, responsibilities and scope of practice: describing the ‘state of play’ for infection control professionals in Australia and New Zealand. Healthc Infect. 2015;20(1):29–35.CrossRef
2.
Mitchell BG, Hall L, MacBeth D, Gardner A, Halton K. Hospital infection control units: staffing, costs, and priorities. Am J Infect Control. 2015;43(6):612–6.PubMedCrossRef
3.
Patrick K, Lavery JF. Burnout in nursing. Aust J Adv Nurs. 2007;24(3):43.PubMed
4.
Hayes B, Douglas C, Bonner A. Work environment, job satisfaction, stress and burnout among haemodialysis nurses. J Nurs Manag. 2015;23(5):588–98.PubMedCrossRef
5.
Guo YF, Plummer V, Lam L, Wang Y, Cross W, Zhang JP. The effects of resilience and turnover intention on nurses’ burnout: Findings from a comparative cross-sectional study. J Clin Nurs. 2019;28(3–4):499–508.CrossRef
6.
Kanai-Pak M, Aiken LH, Sloane DM, Poghosyan L. Poor work environments and nurse inexperience are associated with burnout, job dissatisfaction and quality deficits in Japanese hospitals. J Clin Nurs. 2008;17(24):3324–9.PubMedCrossRef
7.
Nantsupawat A, Nantsupawat R, Kunaviktikul W, Turale S, Poghosyan L. Nurse burnout, nurse-reported quality of care, and patient outcomes in Thai hospitals. J Nurs Scholarsh. 2016;48(1):83–90.PubMedCrossRef
8.
Abou Hashish EA. Relationship between ethical work climate and nurses’ perception of organizational support, commitment, job satisfaction and turnover intent. Nurs Ethics. 2017;24(2):151–66.PubMedCrossRef
9.
You LM, Aiken LH, Sloane DM, Liu K, He GP, Hu Y, Jiang XL, Li XH, Li XM, Liu HP, Shang SM. Hospital nursing, care quality, and patient satisfaction: cross-sectional surveys of nurses and patients in hospitals in China and Europe. Int J Nurs Stud. 2013;50(2):154–61.PubMedCrossRef
10.
Gilmartin HM, Langner P, Battaglia C. Does Nurse Job Satisfaction Influence Adherence to Central Line Bundle Practices and Central Line-Associated Bloodstream Infections in the VA? Am J Infect Control. 2016;44(6):89–90.CrossRef
11.
Aiken LH, Clarke SP, Sloane DM, Lake ET, Cheney T. Effects of hospital care environment on patient mortality and nurse outcomes. J Nurs Adm. 2008;38(5):223.PubMedPubMedCentralCrossRef
12.
Van Bogaert P, Timmermans O, Weeks SM, van Heusden D, Wouters K, Franck E. Nursing unit teams matter: Impact of unit-level nurse practice environment, nurse work characteristics, and burnout on nurse reported job outcomes, and quality of care, and patient adverse events—A cross-sectional survey. Int J Nurs Stud. 2014;51(8):1123–34.PubMedCrossRef
13.
Aytekin A, Yilmaz F, Kuguoglu S. Burnout levels in neonatal intensive care nurses and its effects on their quality of life. Aust J Adv Nurs. 2013;31(2):39.
14.
Watts J, Robertson N, Winter R. Evaluation of organisational culture and nurse burnout. Nurs Manag. 2013;20(6):24–9.
15.
Li X, Zhang Y, Yan D, Wen F, Zhang Y. Nurses’ intention to stay: The impact of perceived organizational support, job control and job satisfaction. J Adv Nurs. 2020;76(5):1141–50.PubMedCrossRef
16.
Maan AT, Abid G, Butt TH, Ashfaq F, Ahmed S. Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment. Future Bus J. 2020;6(1):1–2.CrossRef
17.
Van Bogaert P, Clarke S, Roelant E, Meulemans H, Van de Heyning P. Impacts of unit-level nurse practice environment and burnout on nurse‐reported outcomes: a multilevel modelling approach. J Clin Nurs. 2010;19(11‐12):1664–74.PubMedCrossRef
18.
19.
Barnett AG, Page K, Campbell M, Brain D, Martin E, Winters S, Hall L, Paterson D, Graves N. Changes in healthcare-associated infections after the introduction of a national hand hygiene initiative. Healthc Infect. 2015;19(4):128–34.CrossRef
20.
Page K, Barnett AG, Campbell M, Brain D, Martin E, Fulop N, Graves N. Costing the Australian national hand hygiene initiative. J Hosp Infect. 2014;88(3):141–8.PubMedCrossRef
21.
Warr P, Cook J, Wall T. Scales for the measurement of some work attitudes and aspects of psychological well-being. J Occup Psychol. 1979;52(2):129–48.CrossRef
22.
Rohland BM, Kruse GR, Rohrer JE. Validation of a single-item measure of burnout against the Maslach Burnout Inventory among physicians. Stress Health. 2004;20(2):75–9.CrossRef
23.
West C, Dyrbye L, Sloan J, Shanafelt T. Single item measures of emotional exhaustion and depersonalization are useful for assessing burnout in medical professionals. J Gen Intern Med. 2009;24(12):1318–21.PubMedPubMedCentralCrossRef
24.
Dolan ED, Mohr D, Lempa M, Joos S, Fihn SD, Nelson KM, Helfrich CD. Using a single item to measure burnout in primary care staff: a psychometric evaluation. J Gen Intern Med. 2015;30(5):582–7.PubMedCrossRef
25.
Eisenberger R, Huntington R, Hutchison S, Sowa D. Perceived organizational support. J App Psych. 1986;71(3):500.CrossRef
26.
Kho ME, Carbone JM, Lucas J, Cook DJ. Safety Climate Survey: reliability of results from a multicenter ICU survey. BMJ Qual Saf. 2005;14(4):273–8.CrossRef
27.
Singer SJ, Gaba DM, Geppert JJ, Sinaiko AD, Howard SK, Park KC. The culture of safety: results of an organization-wide survey in 15 California hospitals. BMJ Qual Saf. 2003;12(2):112–8.CrossRef
28.
Gaba DM, Singer SJ, Sinaiko AD, Bowen JD, Ciavarelli AP. Differences in safety climate between hospital personnel and naval aviators. Hum Factors. 2003;45(2):173–85.PubMedCrossRef
29.
Cousins R, Mackay CJ, Clarke SD, Kelly C, Kelly PJ, McCaig RH. Management standards and work-related stress in the UK: Practical implications. Work Stress. 2004;18:113–36.CrossRef
30.
Jackson PR, Wall TD, Martin R, Davids K. New measures of job control, cognitive demand, and production responsibility. J App Psych. 1993;78(5):753.CrossRef
31.
Zohar D, Luria G. A multilevel model of safety climate: cross-level relationships between organization and group-level climates. J App Psych. 2005;90(4):616.CrossRef
32.
Green S. How Many Subjects Does It Take To Do A Regression Analysis. Multivariate Behav Res. 1991;26(3):499–510.PubMedCrossRef
33.
Nunnally JC, Bernstein IH. Psychometric theory. 3rd ed. NY: McGraw-Hill; 1994.
34.
Cho E. A comprehensive review of so-called Cronbach’s alpha. J Prod Res. 2020;38(1):9–20.
35.
Morrison KB, Korol SA. Nurses’ perceived and actual caregiving roles: identifying factors that can contribute to job satisfaction. J Clin Nurs. 2014;23:3468–77.PubMedCrossRef
36.
Darban F, Balouchi A, Narouipour A, Safarzaei E, Shahdadi H. Effect of communication skills training on the burnout of nurses: a cross-sectional study. J Clin Diagn Res. 2016;10(4):IC01.PubMedPubMedCentral
37.
Jimmieson NL, Tucker MK, White KM, Liao J, Campbell M, Brain D, Page K, Barnett AG, Graves N. The role of time pressure and different psychological safety climate referents in the prediction of nurses’ hand hygiene compliance. Saf Sci. 2016;82:29–43.CrossRef
Metadata
Title
A cross sectional study of organizational factors and their impact on job satisfaction and emotional burnout in a group of Australian nurses: infection control practitioners
Authors
Katie Page
Nicholas Graves
Publication date
01-12-2021
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2021
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-021-06477-2

Other articles of this Issue 1/2021

BMC Health Services Research 1/2021 Go to the issue

Research

A retrospective study of the impact of health worker strikes on maternal and child health care utilization in western Kenya

Research article

Implementation of a patient-collected audio recording audit & feedback quality improvement program to prevent contextual error: stakeholder perspective

Research article

Involving clinicians in management: assessing views of doctors and nurses on hybrid professionalism in clinical directorates

Research

Multidisciplinary team meetings: are all patients presented and does it impact quality of care and survival – a registry-based study

Research article

Regional differences in general practitioners’ behaviours regarding influenza vaccination: a cross-sectional study

Research

Psychometric evaluation of the 8-item Altarum Consumer Engagement (ACE) Measure™ in community-dwelling adults in Singapore