Skip to main content
Top
Published in: Health Research Policy and Systems 1/2015

Open Access 01-12-2016 | Study Protocol

Systems consultation: protocol for a novel implementation strategy designed to promote evidence-based practice in primary care

Authors: Andrew Quanbeck, Randall T Brown, Aleksandra E Zgierska, Roberta A Johnson, James M Robinson, Nora Jacobson

Published in: Health Research Policy and Systems | Issue 1/2015

Login to get access

Abstract

Background

Adoption of evidence-based practices takes place at a glacial place in healthcare. This research will pilot test an innovative implementation strategy – systems consultation –intended to speed the adoption of evidence-based practice in primary care. The strategy is based on tenets of systems engineering and has been extensively tested in addiction treatment. Three innovations have been included in the strategy – translation of a clinical practice guideline into a checklist-based implementation guide, the use of physician peer coaches (‘systems consultants’) to help clinics implement the guide, and a focus on reducing variation in practices across prescribers and clinics. The implementation strategy will be applied to improving opioid prescribing practices in primary care, which may help ultimately mitigate the increasing prevalence of opioid abuse and addiction.

Methods/Design

The pilot test will compare four intervention clinics to four control clinics in a matched-pairs design. A leading clinical guideline for opioid prescribing has been translated into a checklist-based implementation guide in a systematic process that involved experts who wrote the guideline in consultation with implementation experts and primary care physicians. Two physicians with expertise in family and addiction medicine are serving as the systems consultants. Each systems consultant will guide two intervention clinics, using two site visits and follow-up communication by phone and email, to implement the translated guideline. Mixed methods will be used to test the feasibility, acceptability, and preliminary effectiveness of the implementation strategy in an evaluation that meets standards for ‘fully developed use’ of the RE-AIM framework (Reach, Effectiveness, Adoption, Implementation, Maintenance). The clinic will be the primary unit of analysis.

Discussion

The systems consultation implementation strategy is intended to generalize to the adoption of other clinical guidelines. This pilot test is intended to prepare for a large randomized clinical trial that will test the strategy against other implementation strategies, such as audit/feedback and academic detailing, used to close the gap between knowledge and practice. The systems consultation approach has the potential to shorten the famously long time it takes to implement evidence-based practices and clinical guidelines in healthcare.
Literature
1.
go back to reference Gustafson DH, Quanbeck AR, Robinson JM, Ford 2nd JH, Pulvermacher A, French MT, et al. Which elements of improvement collaboratives are most effective? A cluster-randomized trial. Addiction. 2013;108(6):1145–57.CrossRefPubMedPubMedCentral Gustafson DH, Quanbeck AR, Robinson JM, Ford 2nd JH, Pulvermacher A, French MT, et al. Which elements of improvement collaboratives are most effective? A cluster-randomized trial. Addiction. 2013;108(6):1145–57.CrossRefPubMedPubMedCentral
2.
go back to reference McCarty D, Gustafson DH, Wisdom JP, Ford J, Choi D, Molfenter T, et al. The Network for the Improvement of Addiction Treatment (NIATx): enhancing access and retention. Drug Alcohol Depend. 2007;88(2–3):138–45.CrossRefPubMed McCarty D, Gustafson DH, Wisdom JP, Ford J, Choi D, Molfenter T, et al. The Network for the Improvement of Addiction Treatment (NIATx): enhancing access and retention. Drug Alcohol Depend. 2007;88(2–3):138–45.CrossRefPubMed
3.
go back to reference Hoffman KA, Ford 2nd JH, Choi D, Gustafson DH, McCarty D. Replication and sustainability of improved access and retention within the network for the improvement of addiction treatment. Drug Alcohol Depend. 2008;98(1–2):63–9.CrossRefPubMedPubMedCentral Hoffman KA, Ford 2nd JH, Choi D, Gustafson DH, McCarty D. Replication and sustainability of improved access and retention within the network for the improvement of addiction treatment. Drug Alcohol Depend. 2008;98(1–2):63–9.CrossRefPubMedPubMedCentral
4.
go back to reference Turner T, Misso M, Harris C, Green S. Development of evidence-based clinical practice guidelines (CPGs): comparing approaches. Implement Sci. 2008;3:45.CrossRefPubMedPubMedCentral Turner T, Misso M, Harris C, Green S. Development of evidence-based clinical practice guidelines (CPGs): comparing approaches. Implement Sci. 2008;3:45.CrossRefPubMedPubMedCentral
5.
go back to reference Green LW, Ottoson JM, Garcia C, Hiatt RA. Diffusion theory and knowledge dissemination, utilization, and integration in public health. Annu Rev Public Health. 2009;30:151–74.CrossRefPubMed Green LW, Ottoson JM, Garcia C, Hiatt RA. Diffusion theory and knowledge dissemination, utilization, and integration in public health. Annu Rev Public Health. 2009;30:151–74.CrossRefPubMed
6.
go back to reference Grimshaw J, Eccles M, Tetroe J. Implementing clinical guidelines: current evidence and future implications. J Contin Educ Health Prof. 2004;24 Suppl 1:S31–7.CrossRefPubMed Grimshaw J, Eccles M, Tetroe J. Implementing clinical guidelines: current evidence and future implications. J Contin Educ Health Prof. 2004;24 Suppl 1:S31–7.CrossRefPubMed
9.
go back to reference Grol R, Grimshaw J. From best evidence to best practice: effective implementation of change in patients’ care. Lancet. 2003;362(9391):1225–30.CrossRefPubMed Grol R, Grimshaw J. From best evidence to best practice: effective implementation of change in patients’ care. Lancet. 2003;362(9391):1225–30.CrossRefPubMed
10.
go back to reference van Eijk ME, Avorn J, Porsius AJ, de Boer A. Reducing prescribing of highly anticholinergic antidepressants for elderly people: randomised trial of group versus individual academic detailing. BMJ. 2001;322(7287):654–7.CrossRefPubMedPubMedCentral van Eijk ME, Avorn J, Porsius AJ, de Boer A. Reducing prescribing of highly anticholinergic antidepressants for elderly people: randomised trial of group versus individual academic detailing. BMJ. 2001;322(7287):654–7.CrossRefPubMedPubMedCentral
11.
go back to reference Grol R. Improving the quality of medical care: building bridges among professional pride, payer profit, and patient satisfaction. JAMA. 2001;286(20):2578–85.CrossRefPubMed Grol R. Improving the quality of medical care: building bridges among professional pride, payer profit, and patient satisfaction. JAMA. 2001;286(20):2578–85.CrossRefPubMed
12.
go back to reference Baker TB, McFall RM, Shoham V. Current status and future prospects of clinical psychology: toward a scientifically principled approach to mental and behavioral health care. Psychol Sci Public Interest. 2008;9(2):67–103.CrossRefPubMed Baker TB, McFall RM, Shoham V. Current status and future prospects of clinical psychology: toward a scientifically principled approach to mental and behavioral health care. Psychol Sci Public Interest. 2008;9(2):67–103.CrossRefPubMed
14.
go back to reference Rogers EM. Diffusion of innovations. 4th ed. New York, NY: Free Press; 1995. Rogers EM. Diffusion of innovations. 4th ed. New York, NY: Free Press; 1995.
15.
go back to reference Ryan RM, Deci EL. Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. Am Psychol. 2000;55(1):68–78.CrossRefPubMed Ryan RM, Deci EL. Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. Am Psychol. 2000;55(1):68–78.CrossRefPubMed
16.
go back to reference Boudreau D, Von Korff M, Rutter CM, Saunders K, Ray GT, Sullivan MD, et al. Trends in long-term opioid therapy for chronic non-cancer pain. Pharmacoepidemiol Drug Saf. 2009;18(12):1166–75.CrossRefPubMedPubMedCentral Boudreau D, Von Korff M, Rutter CM, Saunders K, Ray GT, Sullivan MD, et al. Trends in long-term opioid therapy for chronic non-cancer pain. Pharmacoepidemiol Drug Saf. 2009;18(12):1166–75.CrossRefPubMedPubMedCentral
17.
go back to reference Kronick R. AHRQ data reveal wider impact of opioid overuse. AHRQ Views. Rockville, MD: Agency for Healthcare Research and Quality; 2014. Kronick R. AHRQ data reveal wider impact of opioid overuse. AHRQ Views. Rockville, MD: Agency for Healthcare Research and Quality; 2014.
18.
go back to reference Portenoy RK. Opioid therapy for chronic nonmalignant pain: a review of the critical issues. J Pain Symptom Manage. 1996;11(4):203–17.CrossRefPubMed Portenoy RK. Opioid therapy for chronic nonmalignant pain: a review of the critical issues. J Pain Symptom Manage. 1996;11(4):203–17.CrossRefPubMed
19.
go back to reference Morgan JP. American opiophobia: customary underutilization of opioid analgesics. Adv Alcohol Subst Abuse. 1985;5(1–2):163–73.CrossRefPubMed Morgan JP. American opiophobia: customary underutilization of opioid analgesics. Adv Alcohol Subst Abuse. 1985;5(1–2):163–73.CrossRefPubMed
20.
go back to reference Bennett DS, Carr DB. Opiophobia as a barrier to the treatment of pain. J Pain Palliat Care Pharmacother. 2002;16(1):105–9.CrossRefPubMed Bennett DS, Carr DB. Opiophobia as a barrier to the treatment of pain. J Pain Palliat Care Pharmacother. 2002;16(1):105–9.CrossRefPubMed
21.
go back to reference Edlund MJ, Martin BC, Fan MY, Devries A, Braden JB, Sullivan MD. Risks for opioid abuse and dependence among recipients of chronic opioid therapy: results from the TROUP study. Drug Alcohol Depend. 2010;112(1–2):90–8.CrossRefPubMedPubMedCentral Edlund MJ, Martin BC, Fan MY, Devries A, Braden JB, Sullivan MD. Risks for opioid abuse and dependence among recipients of chronic opioid therapy: results from the TROUP study. Drug Alcohol Depend. 2010;112(1–2):90–8.CrossRefPubMedPubMedCentral
22.
go back to reference Bohnert AS, Valenstein M, Bair MJ, Ganoczy D, McCarthy JF, Ilgen MA, et al. Association between opioid prescribing patterns and opioid overdose-related deaths. JAMA. 2011;305(13):1315–21.CrossRefPubMed Bohnert AS, Valenstein M, Bair MJ, Ganoczy D, McCarthy JF, Ilgen MA, et al. Association between opioid prescribing patterns and opioid overdose-related deaths. JAMA. 2011;305(13):1315–21.CrossRefPubMed
23.
go back to reference Dunn KM, Saunders KW, Rutter CM, Banta-Green CJ, Merrill JO, Sullivan MD, et al. Opioid prescriptions for chronic pain and overdose: a cohort study. Ann Intern Med. 2010;152(2):85–92.CrossRefPubMedPubMedCentral Dunn KM, Saunders KW, Rutter CM, Banta-Green CJ, Merrill JO, Sullivan MD, et al. Opioid prescriptions for chronic pain and overdose: a cohort study. Ann Intern Med. 2010;152(2):85–92.CrossRefPubMedPubMedCentral
24.
go back to reference Trescott CE, Beck RM, Seelig MD, Von Korff MR. Group Health's initiative to avert opioid misuse and overdose among patients with chronic noncancer pain. Health Aff (Millwood). 2011;30(8):1420–4.CrossRef Trescott CE, Beck RM, Seelig MD, Von Korff MR. Group Health's initiative to avert opioid misuse and overdose among patients with chronic noncancer pain. Health Aff (Millwood). 2011;30(8):1420–4.CrossRef
25.
go back to reference McLellan AT, Turner BJ. Chronic noncancer pain management and opioid overdose: time to change prescribing practices. Ann Intern Med. 2010;152(2):123–4.CrossRefPubMed McLellan AT, Turner BJ. Chronic noncancer pain management and opioid overdose: time to change prescribing practices. Ann Intern Med. 2010;152(2):123–4.CrossRefPubMed
27.
go back to reference Gustafson DH, Hundt AS. Findings of innovation research applied to quality management principles for health care. Health Care Manage Rev. 1995;20(2):16–33.CrossRefPubMed Gustafson DH, Hundt AS. Findings of innovation research applied to quality management principles for health care. Health Care Manage Rev. 1995;20(2):16–33.CrossRefPubMed
28.
go back to reference Delbecq AL, Van de Ven AH, Gustafson DH. Group techniques for program planning: a guide to nominal group and Delphi processes. Glenview, IL: Scott, Foresman; 1975. Delbecq AL, Van de Ven AH, Gustafson DH. Group techniques for program planning: a guide to nominal group and Delphi processes. Glenview, IL: Scott, Foresman; 1975.
29.
go back to reference Deming WE. Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study; 1986. Deming WE. Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study; 1986.
30.
go back to reference Kaplan HC, Brady PW, Dritz MC, Hooper DK, Linam WM, Froehle CM, et al. The influence of context on quality improvement success in health care: a systematic review of the literature. Milbank Q. 2010;88(4):500–59.CrossRefPubMedPubMedCentral Kaplan HC, Brady PW, Dritz MC, Hooper DK, Linam WM, Froehle CM, et al. The influence of context on quality improvement success in health care: a systematic review of the literature. Milbank Q. 2010;88(4):500–59.CrossRefPubMedPubMedCentral
31.
go back to reference Berwick DM. Controlling variation in health care: a consultation from Walter Shewhart. Med Care. 1991;29(12):1212–25.CrossRefPubMed Berwick DM. Controlling variation in health care: a consultation from Walter Shewhart. Med Care. 1991;29(12):1212–25.CrossRefPubMed
32.
go back to reference Chou R, Fanciullo GJ, Fine PG, Adler JA, Ballantyne JC, Davies P, et al. Clinical guidelines for the use of chronic opioid therapy in chronic noncancer pain. J Pain. 2009;10(2):113–30.CrossRefPubMedPubMedCentral Chou R, Fanciullo GJ, Fine PG, Adler JA, Ballantyne JC, Davies P, et al. Clinical guidelines for the use of chronic opioid therapy in chronic noncancer pain. J Pain. 2009;10(2):113–30.CrossRefPubMedPubMedCentral
33.
34.
go back to reference Institute for Healthcare Improvement. The breakthrough series: IHI’s collaborative model for achieving breakthrough improvement. Diabetes Spectr. 2004;17:2. Institute for Healthcare Improvement. The breakthrough series: IHI’s collaborative model for achieving breakthrough improvement. Diabetes Spectr. 2004;17:2.
35.
go back to reference Knox L, Taylor EF, Geonnotti K, Machta R, Kim J, Nysenbaum J, et al. Developing and running a primary care practice facilitation program: a how-to guide. Rockville, MD: Agency for Healthcare Research and Quality; 2011. Knox L, Taylor EF, Geonnotti K, Machta R, Kim J, Nysenbaum J, et al. Developing and running a primary care practice facilitation program: a how-to guide. Rockville, MD: Agency for Healthcare Research and Quality; 2011.
36.
go back to reference Grumbach K, Bainbridge E, Bodenheimer T. Facilitating improvement in primary care: the promise of practice coaching. Issue Brief (Commonw Fund). 2012;15:1–14. Grumbach K, Bainbridge E, Bodenheimer T. Facilitating improvement in primary care: the promise of practice coaching. Issue Brief (Commonw Fund). 2012;15:1–14.
37.
go back to reference Nagykaldi Z, Mold JW, Aspy CB. Practice facilitators: a review of the literature. Fam Med. 2005;37(8):581–8.PubMed Nagykaldi Z, Mold JW, Aspy CB. Practice facilitators: a review of the literature. Fam Med. 2005;37(8):581–8.PubMed
38.
go back to reference Egan JE, Casadonte P, Gartenmann T, Martin J, McCance-Katz EF, Netherland J, et al. The Physician Clinical Support System-Buprenorphine (PCSS-B): a novel project to expand/improve buprenorphine treatment. J Gen Intern Med. 2010;25(9):936–41.CrossRefPubMedPubMedCentral Egan JE, Casadonte P, Gartenmann T, Martin J, McCance-Katz EF, Netherland J, et al. The Physician Clinical Support System-Buprenorphine (PCSS-B): a novel project to expand/improve buprenorphine treatment. J Gen Intern Med. 2010;25(9):936–41.CrossRefPubMedPubMedCentral
39.
go back to reference Homa K, Regan-Smith M, Foster T, Nelson EC, Liu S, Kirkland KB, et al. Coaching physicians in training to lead improvement in clinical microsystems: a qualitative study on the role of the clinical coach. Int J Clin Leader. 2008;16(1):37–48. Homa K, Regan-Smith M, Foster T, Nelson EC, Liu S, Kirkland KB, et al. Coaching physicians in training to lead improvement in clinical microsystems: a qualitative study on the role of the clinical coach. Int J Clin Leader. 2008;16(1):37–48.
40.
go back to reference Ramond A, Bouton C, Richard I, Roquelaure Y, Baufreton C, Legrand E, et al. Psychosocial risk factors for chronic low back pain in primary care--a systematic review. Fam Pract. 2011;28(1):12–21.CrossRefPubMed Ramond A, Bouton C, Richard I, Roquelaure Y, Baufreton C, Legrand E, et al. Psychosocial risk factors for chronic low back pain in primary care--a systematic review. Fam Pract. 2011;28(1):12–21.CrossRefPubMed
41.
go back to reference Gustafson DH, Cats-Baril WL, Alemi F. Systems to support health policy analysis: theory, models and uses. Ann Arbor, MI: Health Administration Press; 1992. Gustafson DH, Cats-Baril WL, Alemi F. Systems to support health policy analysis: theory, models and uses. Ann Arbor, MI: Health Administration Press; 1992.
42.
go back to reference Dalkey N, Helmer O. An experimental application of the Delphi method to the use of experts. Manage Sci. 1963;9(3):458–67.CrossRef Dalkey N, Helmer O. An experimental application of the Delphi method to the use of experts. Manage Sci. 1963;9(3):458–67.CrossRef
43.
go back to reference Rohrbaugh J. Improving the quality of group judgment: social judgment analysis and the Delphi technique. Organ Behav Hum Perform. 1979;24(1):73–92.CrossRef Rohrbaugh J. Improving the quality of group judgment: social judgment analysis and the Delphi technique. Organ Behav Hum Perform. 1979;24(1):73–92.CrossRef
44.
go back to reference Eden C, Jones S, Sims D. Messing about in problems: an informal structured approach to their identification and management. New York: Pergamon Press; 1983. Eden C, Jones S, Sims D. Messing about in problems: an informal structured approach to their identification and management. New York: Pergamon Press; 1983.
45.
go back to reference Hales B, Terblanche M, Fowler R, Sibbald W. Development of medical checklists for improved quality of patient care. Int J Qual Health Care. 2008;20(1):22–30.CrossRefPubMed Hales B, Terblanche M, Fowler R, Sibbald W. Development of medical checklists for improved quality of patient care. Int J Qual Health Care. 2008;20(1):22–30.CrossRefPubMed
47.
go back to reference Bosk CL, Dixon-Woods M, Goeschel CA, Pronovost PJ. Reality check for checklists. Lancet. 2009;374(9688):444–5.CrossRefPubMed Bosk CL, Dixon-Woods M, Goeschel CA, Pronovost PJ. Reality check for checklists. Lancet. 2009;374(9688):444–5.CrossRefPubMed
48.
go back to reference Glasgow RE, Vogt TM, Boles SM. Evaluating the public health impact of health promotion interventions: the RE-AIM framework. Am J Public Health. 1999;89(9):1322–7.CrossRefPubMedPubMedCentral Glasgow RE, Vogt TM, Boles SM. Evaluating the public health impact of health promotion interventions: the RE-AIM framework. Am J Public Health. 1999;89(9):1322–7.CrossRefPubMedPubMedCentral
49.
go back to reference Kessler RS, Purcell EP, Glasgow RE, Klesges LM, Benkeser RM, Peek CJ. What does it mean to "employ" the RE-AIM model? Eval Health Prof. 2013;36(1):44–66.CrossRefPubMed Kessler RS, Purcell EP, Glasgow RE, Klesges LM, Benkeser RM, Peek CJ. What does it mean to "employ" the RE-AIM model? Eval Health Prof. 2013;36(1):44–66.CrossRefPubMed
50.
go back to reference Creswell JW, Klassen AC, Plano Clark VL, Smith KC. Best practices for mixed methods research in the health sciences. Bethesda, MD: National Institutes of Health; 2011.CrossRef Creswell JW, Klassen AC, Plano Clark VL, Smith KC. Best practices for mixed methods research in the health sciences. Bethesda, MD: National Institutes of Health; 2011.CrossRef
51.
go back to reference Hsieh HF, Shannon SE. Three approaches to qualitative content analysis. Qual Health Res. 2005;15(9):1277–88.CrossRefPubMed Hsieh HF, Shannon SE. Three approaches to qualitative content analysis. Qual Health Res. 2005;15(9):1277–88.CrossRefPubMed
52.
go back to reference Proctor E, Silmere H, Raghavan R, Hovmand P, Aarons G, Bunger A, et al. Outcomes for implementation research: conceptual distinctions, measurement challenges, and research agenda. Adm Policy Ment Health. 2011;38(2):65–76.CrossRefPubMed Proctor E, Silmere H, Raghavan R, Hovmand P, Aarons G, Bunger A, et al. Outcomes for implementation research: conceptual distinctions, measurement challenges, and research agenda. Adm Policy Ment Health. 2011;38(2):65–76.CrossRefPubMed
Metadata
Title
Systems consultation: protocol for a novel implementation strategy designed to promote evidence-based practice in primary care
Authors
Andrew Quanbeck
Randall T Brown
Aleksandra E Zgierska
Roberta A Johnson
James M Robinson
Nora Jacobson
Publication date
01-12-2016
Publisher
BioMed Central
Published in
Health Research Policy and Systems / Issue 1/2015
Electronic ISSN: 1478-4505
DOI
https://doi.org/10.1186/s12961-016-0079-2

Other articles of this Issue 1/2015

Health Research Policy and Systems 1/2015 Go to the issue