Skip to main content
Top
Published in: BMC Health Services Research 1/2019

Open Access 01-12-2019 | Cancer Therapy | Research article

Socio-demographic and disease related characteristics associated with unplanned emergency department visits by cancer patients: a retrospective cohort study

Authors: Polly H. Dufton, Allison Drosdowsky, Marie F. Gerdtz, Mei Krishnasamy

Published in: BMC Health Services Research | Issue 1/2019

Login to get access

Abstract

Background

Emergency department (ED) presentations made by patients having cancer treatment are associated with worse outcomes. This study aimed to explore the socio-demographic and disease related characteristics associated with ED presentation, frequent ED presentations, and place of discharge for cancer patients receiving systemic cancer therapies in the ambulatory setting.

Methods

This was a single site, retrospective observational cohort design. Hospital data for patients treated in the Day Oncology Unit of a large public tertiary hospital in Melbourne, Australia between December 2014 and November 2017 were extracted from clinical databases and retrospectively matched to ED attendance records. Andersen’s Behavioral Model of Health Service Utilisation provided the conceptual framework for exploring associations between socio-demographic and disease characteristics and ED use.

Results

A total of 2638 individuals were treated in the Day Oncology Unit over the study dates. Of these, 1182 (45%) made an unplanned ED presentation within 28 days of receiving systemic cancer therapy. One hundred and twenty-two (12%) patients attended the ED on two or more occasions within 28 days; while 112 (10%) patients attended the ED four or more times (within 28 days of receiving systemic cancer therapy) within any given 12 month period. Being born outside of Australia was independently related to making an unplanned ED presentation within 28 days of receiving anti-cancer therapy (p < .01) as was being diagnosed with head and neck (p = .03), upper gastrointestinal (p < .001), colorectal (p < .001), lung (p < .001), skin (p < .001) or breast cancer (p = .01).

Conclusions

This study identified a subgroup of cancer patients for whom an ED presentation is more likely. Better understanding of socio-demographic and disease related characteristics associated with the risk of an ED presentation may help inform targeted follow up of patients, to mitigate potentially avoidable ED presentation and optimize outcomes of care.
Literature
1.
go back to reference Oatley M, Fry M, Mullen L. A cross-sectional study of the clinical charcateristics of cancer patients presenting to one tertiary referral emergency department. International Emergency Nursing. 2016;24:35–8.CrossRef Oatley M, Fry M, Mullen L. A cross-sectional study of the clinical charcateristics of cancer patients presenting to one tertiary referral emergency department. International Emergency Nursing. 2016;24:35–8.CrossRef
2.
go back to reference Kotajima F, Kobayashi K, Sakaguchi H, Nemoto M. Lung cancer patients frequently visit the emergency room for cancer-related and -unrelated issues. Mol Clin Oncol. 2014;2:322–6.CrossRef Kotajima F, Kobayashi K, Sakaguchi H, Nemoto M. Lung cancer patients frequently visit the emergency room for cancer-related and -unrelated issues. Mol Clin Oncol. 2014;2:322–6.CrossRef
3.
go back to reference Barbera B, Atzema C, Sutradhar R, Seow H, Howell D, Husain A, et al. Do patient-reported symptoms predict emergency department visits in cancer patients? A population based analysis. Ann Emerg Med. 2012;61(4):427–37.CrossRef Barbera B, Atzema C, Sutradhar R, Seow H, Howell D, Husain A, et al. Do patient-reported symptoms predict emergency department visits in cancer patients? A population based analysis. Ann Emerg Med. 2012;61(4):427–37.CrossRef
4.
go back to reference Phillip J, Remedios C, Breen S, Weiland T, Willenberg L, Boughey M, et al. The experiences of patients with advanced cancer and caregivers presenting to emergency departments: a qualitative study. Palliat Med. 2018;32(2):439–46.CrossRef Phillip J, Remedios C, Breen S, Weiland T, Willenberg L, Boughey M, et al. The experiences of patients with advanced cancer and caregivers presenting to emergency departments: a qualitative study. Palliat Med. 2018;32(2):439–46.CrossRef
5.
go back to reference McKenzie H, Hayes L, White K, Cox K, Fethney J, Boughton M, et al. Chemotherapy outpatients’ unplanned presentations to hospital: a retrospective study. Support Care Cancer. 2011;19:963–9.CrossRef McKenzie H, Hayes L, White K, Cox K, Fethney J, Boughton M, et al. Chemotherapy outpatients’ unplanned presentations to hospital: a retrospective study. Support Care Cancer. 2011;19:963–9.CrossRef
6.
go back to reference Antonuzzo A, Vasile E, Sbrana A, Lucchesi M, Galli L, Brunetti IM, et al. Impact of a supportive care service for cancer outpatients: managament and reduction of hospitalizations. Preliminary results of an integrated model of care. Support Care Cancer. 2017;25:209–12.CrossRef Antonuzzo A, Vasile E, Sbrana A, Lucchesi M, Galli L, Brunetti IM, et al. Impact of a supportive care service for cancer outpatients: managament and reduction of hospitalizations. Preliminary results of an integrated model of care. Support Care Cancer. 2017;25:209–12.CrossRef
7.
go back to reference Young A, Marshall E, Krzyzanowska M, Robinson B, Brown S, Collinson F, et al. Responding to acute care needs of patients with cancer: recent trends across continents. Oncologist. 2016;21:301–7.CrossRef Young A, Marshall E, Krzyzanowska M, Robinson B, Brown S, Collinson F, et al. Responding to acute care needs of patients with cancer: recent trends across continents. Oncologist. 2016;21:301–7.CrossRef
8.
go back to reference van der Meer DM, Weiland T, Phillip J, Jelinek GA, Boughey M, Knott J, et al. Presentation patterns and outcomes of patients with cancer accessing care in emergency departments in Victoria, Australia. Supportive Care in Cancer. 2016;24:1251–60. van der Meer DM, Weiland T, Phillip J, Jelinek GA, Boughey M, Knott J, et al. Presentation patterns and outcomes of patients with cancer accessing care in emergency departments in Victoria, Australia. Supportive Care in Cancer. 2016;24:1251–60.
9.
go back to reference Livingston PM, Craike M, Considine J. Unplanned presentations to emergency departments due to chemotherapy induced complications: Opportunities for improving service delivery. Australas Emerg Nurs J. 2011;14:62–8.CrossRef Livingston PM, Craike M, Considine J. Unplanned presentations to emergency departments due to chemotherapy induced complications: Opportunities for improving service delivery. Australas Emerg Nurs J. 2011;14:62–8.CrossRef
10.
go back to reference Prince RM, Powis M, Zer A, Atenafu EG, Krzyzanowska MK. Hospitalisations and emergency department visits in cancer patients receiving systemic therapy: Systematic review and meta-analysis. Eur J Cancer Care (Engl). 2019;28:e12909.CrossRef Prince RM, Powis M, Zer A, Atenafu EG, Krzyzanowska MK. Hospitalisations and emergency department visits in cancer patients receiving systemic therapy: Systematic review and meta-analysis. Eur J Cancer Care (Engl). 2019;28:e12909.CrossRef
11.
go back to reference O’Neill CB, Atoria CL, O’Reilly EM, Henman MC, Bach PB, Elkon EB. Hospitalizations in older adults with advanced cancer. The role of chemotherapy. J Oncol Pract. 2016;12(2):e135–e48.CrossRef O’Neill CB, Atoria CL, O’Reilly EM, Henman MC, Bach PB, Elkon EB. Hospitalizations in older adults with advanced cancer. The role of chemotherapy. J Oncol Pract. 2016;12(2):e135–e48.CrossRef
12.
go back to reference Aprile G, Pisa FE, Follador A, Foltran L, De Pauli F, Mazzer M, et al. Unplanned presentations of cancer outpatients: a retrospective cohort study. Support Care Cancer. 2013;21:397–404.CrossRef Aprile G, Pisa FE, Follador A, Foltran L, De Pauli F, Mazzer M, et al. Unplanned presentations of cancer outpatients: a retrospective cohort study. Support Care Cancer. 2013;21:397–404.CrossRef
13.
go back to reference Wong TH, Lau ZY, Ong WS, Tan KB, Wong YJ, Farid M, et al. Cancer patients as frequent attenders in emergency departments: a national cohort study. Cancer Medicine. 2018;7:4434–13.CrossRef Wong TH, Lau ZY, Ong WS, Tan KB, Wong YJ, Farid M, et al. Cancer patients as frequent attenders in emergency departments: a national cohort study. Cancer Medicine. 2018;7:4434–13.CrossRef
14.
go back to reference Delgado-Guay MO, Kim YJ, Shin SH, Chisholm G, Williams J, Allo J, et al. Avoidable and unavoidable visits to the emergency department among patients with advanced cancer receiving outpatient palliative care. J Pain Symptom Manag. 2015;49(3):497–504.CrossRef Delgado-Guay MO, Kim YJ, Shin SH, Chisholm G, Williams J, Allo J, et al. Avoidable and unavoidable visits to the emergency department among patients with advanced cancer receiving outpatient palliative care. J Pain Symptom Manag. 2015;49(3):497–504.CrossRef
15.
go back to reference Duflos C, Antoun S, Loirat P, DiPalma M, Minvielle E. Identification of appropriate and potentially avoidable emergency department referrals in a tertiary cancer care centre. Support Care Cancer. 2017;25(8):2377–85.CrossRef Duflos C, Antoun S, Loirat P, DiPalma M, Minvielle E. Identification of appropriate and potentially avoidable emergency department referrals in a tertiary cancer care centre. Support Care Cancer. 2017;25(8):2377–85.CrossRef
16.
go back to reference Lash RS, Bell JB, Reed SC, Poghosyan H, Rodgers J, Kim KK, et al. A systematic review of emergency department use amoung cancer patients. Cancer Nurs. 2017;20(2):135–44.CrossRef Lash RS, Bell JB, Reed SC, Poghosyan H, Rodgers J, Kim KK, et al. A systematic review of emergency department use amoung cancer patients. Cancer Nurs. 2017;20(2):135–44.CrossRef
17.
go back to reference Maniar N, Wiedt T, Wender R. Understanding the social determinants of Cancer: challenges, opportunities, and pathways to success. In: Hopewood P, Milroy MK, editors. Quality Cancer Care. Cham, Switzerland: Springer International Publishing; 2018. p. 37–60.CrossRef Maniar N, Wiedt T, Wender R. Understanding the social determinants of Cancer: challenges, opportunities, and pathways to success. In: Hopewood P, Milroy MK, editors. Quality Cancer Care. Cham, Switzerland: Springer International Publishing; 2018. p. 37–60.CrossRef
18.
go back to reference Stacey D, Green E, Ballantyne B, Tarasuk J, Skrutkowski M, Carley M, et al. Implementation of symtpom protocols for nurses providing telephone-based cancer symptom managament: a compartive case study. Worldviews Evid-Based Nurs. 2016;13(6):420–31.CrossRef Stacey D, Green E, Ballantyne B, Tarasuk J, Skrutkowski M, Carley M, et al. Implementation of symtpom protocols for nurses providing telephone-based cancer symptom managament: a compartive case study. Worldviews Evid-Based Nurs. 2016;13(6):420–31.CrossRef
19.
go back to reference Reid J. Utility, caller, and patient profile of a novel chemotherapy telephone helpline service within a regional cancer centre in Northern Ireland. Cancer Nurs. 2011;34(3):e27–32.CrossRef Reid J. Utility, caller, and patient profile of a novel chemotherapy telephone helpline service within a regional cancer centre in Northern Ireland. Cancer Nurs. 2011;34(3):e27–32.CrossRef
20.
go back to reference Handley NR, Schuchter LM, Bekelman JE. Best practices for reducing unplanned acute care for patients with cancer. J Oncol Pract. 2018;14(5):306–13.CrossRef Handley NR, Schuchter LM, Bekelman JE. Best practices for reducing unplanned acute care for patients with cancer. J Oncol Pract. 2018;14(5):306–13.CrossRef
21.
go back to reference Pirschel C. How Oncology Nurses Provide Quality Care Through Telephone Triage. ONS Voice. 2018. Pirschel C. How Oncology Nurses Provide Quality Care Through Telephone Triage. ONS Voice. 2018.
22.
go back to reference Hoverman JR, Klein I, Harrison DW, Hayes JE, Garey JS, Harrell R, et al. Opening the black box: the impact of an oncology managament program consisiting of level I pathways and an outbound nurse call system. J Oncol Pract. 2014;10:63–7.CrossRef Hoverman JR, Klein I, Harrison DW, Hayes JE, Garey JS, Harrell R, et al. Opening the black box: the impact of an oncology managament program consisiting of level I pathways and an outbound nurse call system. J Oncol Pract. 2014;10:63–7.CrossRef
23.
go back to reference Montero AJ, Stevenson J, Guthrie AE, Best C, Goodman LM, Shrotriya S, et al. Reducing unplanned medical oncology readmissions by improving outpatient care transitions: a process improvement project at the Cleveland Clinic. J Oncol Pract. 2016;12(5):e594–601.CrossRef Montero AJ, Stevenson J, Guthrie AE, Best C, Goodman LM, Shrotriya S, et al. Reducing unplanned medical oncology readmissions by improving outpatient care transitions: a process improvement project at the Cleveland Clinic. J Oncol Pract. 2016;12(5):e594–601.CrossRef
25.
go back to reference Babitsch B, Gohl D, von Lengerke T. Re-visiting Andersen’s Behavioral Model of Health Services Use: a systematic review of studies from 1998–2011. GMS Psycho-Social Medicine 2012;9(Doc11). Babitsch B, Gohl D, von Lengerke T. Re-visiting Andersen’s Behavioral Model of Health Services Use: a systematic review of studies from 1998–2011. GMS Psycho-Social Medicine 2012;9(Doc11).
31.
go back to reference Olivier J, May WL, Bell ML. Relative effect sizes for measures of risk. Communications in Statistics. 2017;46(14):6774–81.CrossRef Olivier J, May WL, Bell ML. Relative effect sizes for measures of risk. Communications in Statistics. 2017;46(14):6774–81.CrossRef
32.
go back to reference Tang M, Horsley P, Lewis CR. Emergency department presentations in early stage breast cancer patients receiving adjuvant and neoadjuvant chemotherapy. Intern Med J. 2018;48:583–7.CrossRef Tang M, Horsley P, Lewis CR. Emergency department presentations in early stage breast cancer patients receiving adjuvant and neoadjuvant chemotherapy. Intern Med J. 2018;48:583–7.CrossRef
33.
go back to reference Craike MJ, Livingston TM, Considine J. Emergency department presentations of patients from CALDB receiving chemotherapy in day oncology settings. Australas Emerg J. 2010;13:111–6.CrossRef Craike MJ, Livingston TM, Considine J. Emergency department presentations of patients from CALDB receiving chemotherapy in day oncology settings. Australas Emerg J. 2010;13:111–6.CrossRef
34.
go back to reference Ngai KM, Grudzen CR, Lee R, Tong VY, Richardson LD, Fernandez A. The association between limited English proficiency and unplanned emergency department revisits within 72 hours. Ann Emerg Med. 2016;68(2):213–21.CrossRef Ngai KM, Grudzen CR, Lee R, Tong VY, Richardson LD, Fernandez A. The association between limited English proficiency and unplanned emergency department revisits within 72 hours. Ann Emerg Med. 2016;68(2):213–21.CrossRef
35.
go back to reference Henson LA, Higginson IJ, Gao W. What factors influence emergency department visits by patients with cancer at the end of life? Analysis of a 124,030 patient cohort. Palliat Med. 2018;32(2):426–38.CrossRef Henson LA, Higginson IJ, Gao W. What factors influence emergency department visits by patients with cancer at the end of life? Analysis of a 124,030 patient cohort. Palliat Med. 2018;32(2):426–38.CrossRef
36.
go back to reference Fitzgerald G, Toloo G, Aitken P, Keijzers G, Scuffham P. Public use and perceptions of emergency departments: a population survey. Emerg Med Australas. 2015;27:336–42.CrossRef Fitzgerald G, Toloo G, Aitken P, Keijzers G, Scuffham P. Public use and perceptions of emergency departments: a population survey. Emerg Med Australas. 2015;27:336–42.CrossRef
37.
go back to reference Whitney RL, Bell JF, Tancredi DJ, Romano PS, Bold RJ, Joseph JG. Hospitalization rates and predictors of rehospitalization among individuals with advanced cancer in the year after diagnosis. J Clin Oncol. 2017;35(31):3610–7.CrossRef Whitney RL, Bell JF, Tancredi DJ, Romano PS, Bold RJ, Joseph JG. Hospitalization rates and predictors of rehospitalization among individuals with advanced cancer in the year after diagnosis. J Clin Oncol. 2017;35(31):3610–7.CrossRef
38.
go back to reference Nguyen B, Tremblay D, Mathieu L, Groleau D. Mixed method exploration of the medical, service-related, and emotional reasons for emergency room visits of older cancer patients. Supportive Care Cancer. 2016;24:2549–56.CrossRef Nguyen B, Tremblay D, Mathieu L, Groleau D. Mixed method exploration of the medical, service-related, and emotional reasons for emergency room visits of older cancer patients. Supportive Care Cancer. 2016;24:2549–56.CrossRef
39.
go back to reference Rivera DR, Gllicchio L, Brown J, Kyriacou DN, Shelburne N. Trends in adult cancer-related emergency department utilization an analysis of data from the nationwide emeregncy department sample. JAMA Oncology. 2017;10:e172450.CrossRef Rivera DR, Gllicchio L, Brown J, Kyriacou DN, Shelburne N. Trends in adult cancer-related emergency department utilization an analysis of data from the nationwide emeregncy department sample. JAMA Oncology. 2017;10:e172450.CrossRef
40.
go back to reference Tanaka T, Taguri M, Fumita S, Okamoto K, Matsuo Y, Hayashi H. Retrospective study of unplanned hospital admission for metastatic cancer patients visiting the emergency department. Support Care Cancer. 2017;25:1409–15.CrossRef Tanaka T, Taguri M, Fumita S, Okamoto K, Matsuo Y, Hayashi H. Retrospective study of unplanned hospital admission for metastatic cancer patients visiting the emergency department. Support Care Cancer. 2017;25:1409–15.CrossRef
41.
go back to reference Chan A, Soh D, Ko Y, Huang Y, Chiang J. Charcateristics of unplanned hospital admissions due to drug-related problems in cancer patients. Support Care Cancer. 2014;22:1875–81.CrossRef Chan A, Soh D, Ko Y, Huang Y, Chiang J. Charcateristics of unplanned hospital admissions due to drug-related problems in cancer patients. Support Care Cancer. 2014;22:1875–81.CrossRef
42.
go back to reference Baena-Canada JM, Estalella-Mendoza S, Rosado-Varela P, Exposito-Alvarez I, Gonzalez-Guerrero M, Diaz-Blanco MC, et al. Use of health-care services during chemotherapy for breast cancer. Eur J Cancer. 2012;48:3328–34.CrossRef Baena-Canada JM, Estalella-Mendoza S, Rosado-Varela P, Exposito-Alvarez I, Gonzalez-Guerrero M, Diaz-Blanco MC, et al. Use of health-care services during chemotherapy for breast cancer. Eur J Cancer. 2012;48:3328–34.CrossRef
Metadata
Title
Socio-demographic and disease related characteristics associated with unplanned emergency department visits by cancer patients: a retrospective cohort study
Authors
Polly H. Dufton
Allison Drosdowsky
Marie F. Gerdtz
Mei Krishnasamy
Publication date
01-12-2019
Publisher
BioMed Central
Keyword
Cancer Therapy
Published in
BMC Health Services Research / Issue 1/2019
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-019-4509-z

Other articles of this Issue 1/2019

BMC Health Services Research 1/2019 Go to the issue