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Published in: BMC Medical Informatics and Decision Making 1/2019

Open Access 01-12-2019 | Research article

Multi-part quality evaluation of a customized mobile application for monitoring elderly patients with functional loss and helping caregivers

Authors: Matheus Costa Stutzel, Michel Pedro Filippo, Alexandre Sztajnberg, Rosa Maria E.M. da Costa, André da Silva Brites, Luciana Branco da Motta, Célia Pereira Caldas

Published in: BMC Medical Informatics and Decision Making | Issue 1/2019

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Abstract

Background

The challenges faced by caregivers of the elderly with chronic diseases are always complex. In this context, mobile technologies have been used with promising results, but often have restricted functionality, or are either difficult to use or do not provide the necessary support to the caregiver - which leads to declining usage over time. Therefore, we developed the Mobile System for Elderly Monitoring, SMAI. The purpose of SMAI is to monitor patients with functional loss and to improve the support to caregivers’ communication with the health team professionals, informing them the data related to the patients’ daily lives, while providing the health team better tools.

Method

SMAI is composed of mobile applications developed for the caregivers and health team, and a web portal that supports management activities. Caregivers use an Android application to send information and receive care advice and feedback from the health team. The system was constructed using a refinement stage approach. Each stage involved caregivers and the health team in prototype release-test-assessment-refinement cycles. SMAI was evaluated during 18 months. We studied which features were being used the most, and their use pattern throughout the week. We also studied the users’ qualitative perceptions. Finally, the caregiver application was also evaluated for usability.

Results

SMAI functionalities showed to be very useful or useful to caregivers and health professionals. The Focus Group interviews reveled that among caregivers the use of the application gave them the sensation of being connected to the health team. The usability evaluation identified that the interface design and associated tasks were easy to use and the System Usability Scale, SUS, presented very good results.

Conclusions

In general, the use of SMAI represented a positive change for the family caregivers and for the NAI health team. The overall qualitative results indicate that the approach used to construct the system was appropriate to achieve the objectives.
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Metadata
Title
Multi-part quality evaluation of a customized mobile application for monitoring elderly patients with functional loss and helping caregivers
Authors
Matheus Costa Stutzel
Michel Pedro Filippo
Alexandre Sztajnberg
Rosa Maria E.M. da Costa
André da Silva Brites
Luciana Branco da Motta
Célia Pereira Caldas
Publication date
01-12-2019
Publisher
BioMed Central
Published in
BMC Medical Informatics and Decision Making / Issue 1/2019
Electronic ISSN: 1472-6947
DOI
https://doi.org/10.1186/s12911-019-0839-3

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