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BMC Health Services Research
Published in: BMC Health Services Research 1/2022

Open Access 01-12-2022 | Vaccination | Research article

Patient satisfaction with pharmacist-administered COVID-19 vaccines in Poland: a survey study in the vaccination centres context

Authors: Piotr Merks, Anna Kowalczuk, Alexandre Wong, Kevin Chung, Urszula Religioni, Dariusz Świetlik, Katarzyna Rotmans-Plagens, Jameason Cameron, Katarina Fehir Sola, Justyna Kazmierczak, Eliza Blicharska, Regis Vaillancourt, Agnieszka Neumann-Podczaska

Published in: BMC Health Services Research | Issue 1/2022

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Abstract

Background

Since 2021, pharmacists in Poland have been authorised to administer vaccinations against COVID-19, which is of particular significance in the efforts towards preventing the spread of the pandemic. The primary objective of this study was to evaluate the patients’ satisfaction with delivering vaccinations through national vaccination centres.

Methods

This study was conducted in 2021. The research tool was an anonymous questionnaire distributed to patients after vaccination. The questionnaire was developed specifically for the purpose of the study. Ultimately, 628 patients participated in this study.

Results

Nearly 97% of the respondents agreed that the administration of vaccinations by pharmacists had been convenient, and pharmacists possessed the relevant skills to provide this service. Almost 90% of the respondents expressed their readiness to be vaccinated by pharmacists again. Nearly all the respondents indicated that pharmacists should also provide other vaccinations.

Conclusions

Patients in Poland have a positive attitude toward vaccinations administered by pharmacists in national vaccination centres.
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Metadata
Title
Patient satisfaction with pharmacist-administered COVID-19 vaccines in Poland: a survey study in the vaccination centres context
Authors
Piotr Merks
Anna Kowalczuk
Alexandre Wong
Kevin Chung
Urszula Religioni
Dariusz Świetlik
Katarzyna Rotmans-Plagens
Jameason Cameron
Katarina Fehir Sola
Justyna Kazmierczak
Eliza Blicharska
Regis Vaillancourt
Agnieszka Neumann-Podczaska
Publication date
01-12-2022
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2022
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-022-08720-w

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