Skip to main content
Top
Published in: Journal of Cancer Education 1/2014

01-03-2014

Closing the Patient–Oncologist Communication Gap: A Review of Historic and Current Efforts

Authors: A. Khoa Pham, Marianne T. Bauer, Stefan Balan

Published in: Journal of Cancer Education | Issue 1/2014

Login to get access

Abstract

Effective communication is essential in developing any relationship—this is particularly true between oncologists and their patients. The patient–oncologist relationship is one of the most delicate in medicine, and given the strong emotions associated with cancer, successful communication plays a paramount role in the wellbeing of patients and oncologists. Significant advances to close the communication gap have occurred over the past several decades, largely by addressing deficiencies in the various stages of an oncologist's lengthy training: undergraduate medical education, residency and fellowship, and continuing medical education. Stemming from several milestones achieved by highly motivated groups of individuals, including the creation of consensus statements and guidelines by communication education experts, progress has been made to improve patient–oncologist communication. This progress is marked by the development of evidence-based communication skills training programs, such as Oncotalk and Comskil, in addition to the creation of distant-learning modalities, such as the Studying Communication in Oncologist-Patient Encounters trial. This review article outlines the history of communication education during medical education and training, and brings to light more recent efforts to promote competent, communication-minded physicians necessary for effective cancer care.
Literature
1.
go back to reference American Cancer Society (2013) Cancer facts & figures 2013. Atlanta, American Cancer Society American Cancer Society (2013) Cancer facts & figures 2013. Atlanta, American Cancer Society
2.
go back to reference Armstrong J, Holland J (2004) Surviving the stresses of clinical oncology by improving communication. Oncology 18(3):363–368PubMed Armstrong J, Holland J (2004) Surviving the stresses of clinical oncology by improving communication. Oncology 18(3):363–368PubMed
3.
go back to reference Ong LM, Visser MR, Lammes FB, de Haes JC (2000) Doctor–patient communication and cancer patients' quality of life and satisfaction. Patient Educ Couns 41(2):145–156CrossRefPubMed Ong LM, Visser MR, Lammes FB, de Haes JC (2000) Doctor–patient communication and cancer patients' quality of life and satisfaction. Patient Educ Couns 41(2):145–156CrossRefPubMed
4.
go back to reference Manning DL, Dickens C (2006) Health literacy: more choice, but do cancer patients have the skills to decide? Eur J Cancer Care (Engl) 15(5):448–452CrossRef Manning DL, Dickens C (2006) Health literacy: more choice, but do cancer patients have the skills to decide? Eur J Cancer Care (Engl) 15(5):448–452CrossRef
5.
go back to reference Chapman K, Abraham C, Jenkins V, Fallowfield L (2003) Lay understanding of terms used in cancer consultations. Psychooncology 12(6):557–566CrossRefPubMed Chapman K, Abraham C, Jenkins V, Fallowfield L (2003) Lay understanding of terms used in cancer consultations. Psychooncology 12(6):557–566CrossRefPubMed
6.
go back to reference Baile WF, Buckman R, Lenzi R, Glober G, Beale EA, Kudelka AP (2000) SPIKES—a six-step protocol for delivering bad news: application to the patient with cancer. Oncologist 5(4):302–311CrossRefPubMed Baile WF, Buckman R, Lenzi R, Glober G, Beale EA, Kudelka AP (2000) SPIKES—a six-step protocol for delivering bad news: application to the patient with cancer. Oncologist 5(4):302–311CrossRefPubMed
7.
go back to reference Baile WF, Lenzi R, Parker PA, Buckman R, Cohen L (2002) Oncologists' attitudes toward and practices in giving bad news: an exploratory study. J Clin Oncol 20(8):2189–2196CrossRefPubMed Baile WF, Lenzi R, Parker PA, Buckman R, Cohen L (2002) Oncologists' attitudes toward and practices in giving bad news: an exploratory study. J Clin Oncol 20(8):2189–2196CrossRefPubMed
8.
go back to reference Ramirez AJ, Graham J, Richards MA, Cull A, Gregory WM, Leaning MS, Snashall DC, Timothy AR (1995) Burnout and psychiatric disorder among cancer clinician. Br J Cancer 71(6):1263–1269PubMedCentralCrossRefPubMed Ramirez AJ, Graham J, Richards MA, Cull A, Gregory WM, Leaning MS, Snashall DC, Timothy AR (1995) Burnout and psychiatric disorder among cancer clinician. Br J Cancer 71(6):1263–1269PubMedCentralCrossRefPubMed
9.
go back to reference Ford S, Fallowfield L, Lewis S (1996) Doctor–patient interactions in oncology. Soc Sci Med 42(11):1511–1519CrossRefPubMed Ford S, Fallowfield L, Lewis S (1996) Doctor–patient interactions in oncology. Soc Sci Med 42(11):1511–1519CrossRefPubMed
10.
go back to reference Association of American Medical Colleges (1999) Contemporary issues in medicine: communication in medicine. In: Medical school objectives project report III. Association of American Medical Colleges (1999) Contemporary issues in medicine: communication in medicine. In: Medical school objectives project report III.
11.
go back to reference Swing SR (2007) The ACGME outcome project: retrospective and prospective. Med Teach 29(7):648–654CrossRefPubMed Swing SR (2007) The ACGME outcome project: retrospective and prospective. Med Teach 29(7):648–654CrossRefPubMed
12.
go back to reference Communication Skills Training Program in Oncology (2012) Memorial Sloan-Kettering Cancer Center: Comskil Training & Research Laboratory Communication Skills Training Program in Oncology (2012) Memorial Sloan-Kettering Cancer Center: Comskil Training & Research Laboratory
13.
go back to reference Brunett PH, Campbell TL, Cole-Kelly K, Danoff D, Frymier R, Goldstein MG, Gordon GH et al (2001) Essential elements of communication in medical encounters: the Kalamazoo consensus statement. Acad Med 76(4):390–393CrossRef Brunett PH, Campbell TL, Cole-Kelly K, Danoff D, Frymier R, Goldstein MG, Gordon GH et al (2001) Essential elements of communication in medical encounters: the Kalamazoo consensus statement. Acad Med 76(4):390–393CrossRef
14.
go back to reference Back AL, Arnold RM, Baile WF, Tulsky JA, Barley GE, Pea RD, Fryer-Edwards KA (2009) Faculty development to change the paradigm of communication skills teaching in oncology. J Clin Oncol 27(7):1137–1141CrossRefPubMed Back AL, Arnold RM, Baile WF, Tulsky JA, Barley GE, Pea RD, Fryer-Edwards KA (2009) Faculty development to change the paradigm of communication skills teaching in oncology. J Clin Oncol 27(7):1137–1141CrossRefPubMed
15.
go back to reference Skinner CS, Pollak KI, Farrell D, Olsen MK, Jeffreys AS, Tulsky JA (2009) Use of and reactions to a tailored CD-ROM designed to enhance oncologist-patient communication: the SCOPE trial intervention. Patient Educ Couns 77(1):90–96PubMedCentralCrossRefPubMed Skinner CS, Pollak KI, Farrell D, Olsen MK, Jeffreys AS, Tulsky JA (2009) Use of and reactions to a tailored CD-ROM designed to enhance oncologist-patient communication: the SCOPE trial intervention. Patient Educ Couns 77(1):90–96PubMedCentralCrossRefPubMed
16.
go back to reference Yedidia MJ, Gillespie CC, Kachur E, Schwartz MD, Ockene J, Chepaitis AE, Snyder CW, Lazare A, Lipkin M Jr (2003) Effect of communications training on medical student performance. JAMA 290(9):1157–1165CrossRefPubMed Yedidia MJ, Gillespie CC, Kachur E, Schwartz MD, Ockene J, Chepaitis AE, Snyder CW, Lazare A, Lipkin M Jr (2003) Effect of communications training on medical student performance. JAMA 290(9):1157–1165CrossRefPubMed
17.
18.
go back to reference Garg A, Buckman R, Kason Y (1997) Teaching medical students how to break bad news. Can Med Assoc J 156(8):1159–1164 Garg A, Buckman R, Kason Y (1997) Teaching medical students how to break bad news. Can Med Assoc J 156(8):1159–1164
19.
go back to reference Ong LM, Visser MR, Lammes FB, van Der Velden J, Kuenen BC, de Haes JC (2000) Effect of providing cancer patients with the audiotaped initial consultation on satisfaction, recall, and quality of life: a randomized, double-blind study. J Clin Oncol 18(16):3052–3060PubMed Ong LM, Visser MR, Lammes FB, van Der Velden J, Kuenen BC, de Haes JC (2000) Effect of providing cancer patients with the audiotaped initial consultation on satisfaction, recall, and quality of life: a randomized, double-blind study. J Clin Oncol 18(16):3052–3060PubMed
20.
go back to reference Korsch BM, Gozzi EK, Francis V (1968) Gaps in doctor–patient communication. 1. Doctor–patient interaction and patient satisfaction. Pediatrics 42(5):855–871PubMed Korsch BM, Gozzi EK, Francis V (1968) Gaps in doctor–patient communication. 1. Doctor–patient interaction and patient satisfaction. Pediatrics 42(5):855–871PubMed
21.
go back to reference Kahn GS, Cohen B, Jason H (1979) The teaching of interpersonal skills in U.S. medical schools. J Med Educ 54(1):29–35PubMed Kahn GS, Cohen B, Jason H (1979) The teaching of interpersonal skills in U.S. medical schools. J Med Educ 54(1):29–35PubMed
22.
go back to reference Stillman PL, Sabers DL, Redfield DL (1977) Use of trained mothers to teach interviewing skills to first-year medical students: a follow-up study. Pediatrics 60(2):165–169PubMed Stillman PL, Sabers DL, Redfield DL (1977) Use of trained mothers to teach interviewing skills to first-year medical students: a follow-up study. Pediatrics 60(2):165–169PubMed
23.
go back to reference Novack DH, Volk G, Drossman DA, Lipkin M (1993) Medical interviewing and interpersonal skills teaching in united-states medical-schools—progress, problems, and promise. JAMA, J Am Med Assoc 269(16):2101–2105CrossRef Novack DH, Volk G, Drossman DA, Lipkin M (1993) Medical interviewing and interpersonal skills teaching in united-states medical-schools—progress, problems, and promise. JAMA, J Am Med Assoc 269(16):2101–2105CrossRef
24.
go back to reference Physicians for the twenty-first century. Report of the Project Panel on the General Professional Education of the Physician and College Preparation for Medicine. 1984. J Med Educ 59 (11 Pt 2):1–208 Physicians for the twenty-first century. Report of the Project Panel on the General Professional Education of the Physician and College Preparation for Medicine. 1984. J Med Educ 59 (11 Pt 2):1–208
25.
26.
go back to reference Liaison Committe on Medical Education (1997) Functions and Structure of a Medical School Liaison Committe on Medical Education (1997) Functions and Structure of a Medical School
27.
go back to reference Brown RF, Bylund CL (2008) Communication skills training: describing a new conceptual model. Acad Med 83(1):37–44CrossRefPubMed Brown RF, Bylund CL (2008) Communication skills training: describing a new conceptual model. Acad Med 83(1):37–44CrossRefPubMed
28.
29.
go back to reference Simpson M, Buckman R, Stewart M, Maguire P, Lipkin M, Novack D, Till J (1991) Doctor–patient communication: the Toronto consensus statement. BMJ 303(6814):1385–1387PubMedCentralCrossRefPubMed Simpson M, Buckman R, Stewart M, Maguire P, Lipkin M, Novack D, Till J (1991) Doctor–patient communication: the Toronto consensus statement. BMJ 303(6814):1385–1387PubMedCentralCrossRefPubMed
30.
go back to reference Makoul G, Schofield T (1999) Communication teaching and assessment in medical education: an international consensus statement. Netherlands Institute of Primary Health Care. Patient Educ Couns 37(2):191–195CrossRefPubMed Makoul G, Schofield T (1999) Communication teaching and assessment in medical education: an international consensus statement. Netherlands Institute of Primary Health Care. Patient Educ Couns 37(2):191–195CrossRefPubMed
31.
32.
go back to reference Baer AN, Freer JP, Milling DA, Potter WR, Ruchlin H, Zinnerstrom KH (2008) Breaking bad news: use of cancer survivors in role-playing exercises. J Palliat Med 11(6):885–892CrossRefPubMed Baer AN, Freer JP, Milling DA, Potter WR, Ruchlin H, Zinnerstrom KH (2008) Breaking bad news: use of cancer survivors in role-playing exercises. J Palliat Med 11(6):885–892CrossRefPubMed
33.
go back to reference Klein S, Tracy D, Kitchener HC, Walker LG (2000) The effects of the participation of patients with cancer in teaching communication skills to medical undergraduates: a randomised study with follow-up after 2 years. Eur J Cancer 36(2):273–281CrossRefPubMed Klein S, Tracy D, Kitchener HC, Walker LG (2000) The effects of the participation of patients with cancer in teaching communication skills to medical undergraduates: a randomised study with follow-up after 2 years. Eur J Cancer 36(2):273–281CrossRefPubMed
34.
go back to reference Hoffman M, Ferri J, Sison C, Roter D, Schapira L, Baile W (2004) Teaching communication skills: an AACE survey of oncology training programs. J Cancer Educ 19(4):220–224CrossRefPubMed Hoffman M, Ferri J, Sison C, Roter D, Schapira L, Baile W (2004) Teaching communication skills: an AACE survey of oncology training programs. J Cancer Educ 19(4):220–224CrossRefPubMed
35.
go back to reference Shulman LS (1987) Knowledge and teaching—foundations of the new reform. Harv Educ Rev 57(1):1–22CrossRef Shulman LS (1987) Knowledge and teaching—foundations of the new reform. Harv Educ Rev 57(1):1–22CrossRef
36.
go back to reference Fellowes D, Wilkinson S, Moore P (2004) Communication skills training for health care professionals working with cancer patients, their families and/or carers. Cochrane Database Syst Rev 2:CD003751PubMed Fellowes D, Wilkinson S, Moore P (2004) Communication skills training for health care professionals working with cancer patients, their families and/or carers. Cochrane Database Syst Rev 2:CD003751PubMed
37.
go back to reference Rao JK, Anderson LA, Inui TS, Frankel RM (2007) Communication interventions make a difference in conversations between physicians and patients—a systematic review of the evidence. Med Care 45(4):340–349CrossRefPubMed Rao JK, Anderson LA, Inui TS, Frankel RM (2007) Communication interventions make a difference in conversations between physicians and patients—a systematic review of the evidence. Med Care 45(4):340–349CrossRefPubMed
38.
go back to reference Uitterhoeve RJ, Bensing JM, Grol RP, Demulder PHM, Van Achterberg T (2010) The effect of communication skills training on patient outcomes in cancer care: a systematic review of the literature. Eur J Cancer Care (Engl) 19(4):442–457CrossRef Uitterhoeve RJ, Bensing JM, Grol RP, Demulder PHM, Van Achterberg T (2010) The effect of communication skills training on patient outcomes in cancer care: a systematic review of the literature. Eur J Cancer Care (Engl) 19(4):442–457CrossRef
39.
go back to reference Fallowfield L, Jenkins V, Farewell V, Solis-Trapala I (2003) Enduring impact of communication skills training: results of a 12-month follow-up. Br J Cancer 89(8):1445–1449PubMedCentralCrossRefPubMed Fallowfield L, Jenkins V, Farewell V, Solis-Trapala I (2003) Enduring impact of communication skills training: results of a 12-month follow-up. Br J Cancer 89(8):1445–1449PubMedCentralCrossRefPubMed
40.
go back to reference Baile WF, Kudelka AP, Beale EA, Glober GA, Myers EG, Greisinger AJ, Bast RC Jr, Goldstein MG, Novack D, Lenzi R (1999) Communication skills training in oncology. Description and preliminary outcomes of workshops on breaking bad news and managing patient reactions to illness. Cancer 86(5):887–897CrossRefPubMed Baile WF, Kudelka AP, Beale EA, Glober GA, Myers EG, Greisinger AJ, Bast RC Jr, Goldstein MG, Novack D, Lenzi R (1999) Communication skills training in oncology. Description and preliminary outcomes of workshops on breaking bad news and managing patient reactions to illness. Cancer 86(5):887–897CrossRefPubMed
41.
go back to reference Baile WF, Lenzi R, Kudelka AP, Maguire P, Novack D, Goldstein M, Myers EG, Bast RC Jr (1997) Improving physician–patient communication in cancer care: outcome of a workshop for oncologists. J Cancer Educ 12(3):166–173PubMed Baile WF, Lenzi R, Kudelka AP, Maguire P, Novack D, Goldstein M, Myers EG, Bast RC Jr (1997) Improving physician–patient communication in cancer care: outcome of a workshop for oncologists. J Cancer Educ 12(3):166–173PubMed
42.
go back to reference Baile WF (2011) Training oncology practitioners in communication skills. J Pediatr Hematol Oncol 33:S115–S122CrossRefPubMed Baile WF (2011) Training oncology practitioners in communication skills. J Pediatr Hematol Oncol 33:S115–S122CrossRefPubMed
44.
go back to reference Foley KM, Gelband H (2001) Improving palliative care for cancer. National Academy Press, Washington Foley KM, Gelband H (2001) Improving palliative care for cancer. National Academy Press, Washington
45.
go back to reference Education, Accreditation Council for Graduate Medical (2012) ACGME program requirements for Graduate Medical Education in Complex General Surgical Oncology Education, Accreditation Council for Graduate Medical (2012) ACGME program requirements for Graduate Medical Education in Complex General Surgical Oncology
46.
go back to reference Education, Accreditation Council for Graduate Medical (2011) ACGME program requirements for Graduate Medical Education in Hematology and Medical Oncology (Internal Medicine) Education, Accreditation Council for Graduate Medical (2011) ACGME program requirements for Graduate Medical Education in Hematology and Medical Oncology (Internal Medicine)
47.
go back to reference Education, Accreditation Council for Graduate Medical (2011) ACGME program requirements for Graduate Medical Education in Medical Oncology (Internal Medicine) Education, Accreditation Council for Graduate Medical (2011) ACGME program requirements for Graduate Medical Education in Medical Oncology (Internal Medicine)
48.
go back to reference Bylund CL, Brown R, Gueguen JA, Diamond C, Bianculli J, Kissane DW (2010) The implementation and assessment of a comprehensive communication skills training curriculum for oncologists. Psychooncology 19(6):583–593CrossRefPubMed Bylund CL, Brown R, Gueguen JA, Diamond C, Bianculli J, Kissane DW (2010) The implementation and assessment of a comprehensive communication skills training curriculum for oncologists. Psychooncology 19(6):583–593CrossRefPubMed
49.
go back to reference Back AL, Arnold RM, Tulsky JA, Baile WF, Fryer-Edwards KA (2003) Teaching communication skills to medical oncology fellows. J Clin Oncol 21(12):2433–2436CrossRefPubMed Back AL, Arnold RM, Tulsky JA, Baile WF, Fryer-Edwards KA (2003) Teaching communication skills to medical oncology fellows. J Clin Oncol 21(12):2433–2436CrossRefPubMed
50.
go back to reference Lenzi R, Baile WF, Berek J, Back A, Buckman R, Cohen L, Parker PA (2005) Design, conduct and evaluation of a communication course for oncology fellows. J Cancer Educ 20(3):143–149CrossRefPubMed Lenzi R, Baile WF, Berek J, Back A, Buckman R, Cohen L, Parker PA (2005) Design, conduct and evaluation of a communication course for oncology fellows. J Cancer Educ 20(3):143–149CrossRefPubMed
51.
go back to reference Eid A, Petty M, Hutchins L, Thompson R (2009) Breaking bad news: standardized patient intervention improves communication skills for hematology–oncology fellows and advanced practice nurses. J Cancer Educ 24(2):154–159CrossRefPubMed Eid A, Petty M, Hutchins L, Thompson R (2009) Breaking bad news: standardized patient intervention improves communication skills for hematology–oncology fellows and advanced practice nurses. J Cancer Educ 24(2):154–159CrossRefPubMed
52.
go back to reference Back AL, Arnold RM, Baile WF, Fryer-Edwards KA, Alexander SC, Barley GE, Gooley TA, Tulsky JA (2007) Efficacy of communication skills training for giving bad news and discussing transitions to palliative care. Arch Intern Med 167(5):453–460CrossRefPubMed Back AL, Arnold RM, Baile WF, Fryer-Edwards KA, Alexander SC, Barley GE, Gooley TA, Tulsky JA (2007) Efficacy of communication skills training for giving bad news and discussing transitions to palliative care. Arch Intern Med 167(5):453–460CrossRefPubMed
54.
go back to reference Razavi D, Merckaert I, Marchal S, Libert Y, Conradt S, Boniver J, Etienne AM et al (2003) How to optimize physicians communication skills in cancer care: results of a randomized study assessing the usefulness of posttraining consolidation workshops. J Clin Oncol 21(16):3141–3149CrossRefPubMed Razavi D, Merckaert I, Marchal S, Libert Y, Conradt S, Boniver J, Etienne AM et al (2003) How to optimize physicians communication skills in cancer care: results of a randomized study assessing the usefulness of posttraining consolidation workshops. J Clin Oncol 21(16):3141–3149CrossRefPubMed
55.
go back to reference Bylund CL, Brown RF, Bialer PA, Levin TT, di Ciccone BL, Kissane DW (2011) Developing and implementing an advanced communication training program in oncology at a comprehensive cancer center. J Cancer Educ 26(4):604–611CrossRefPubMed Bylund CL, Brown RF, Bialer PA, Levin TT, di Ciccone BL, Kissane DW (2011) Developing and implementing an advanced communication training program in oncology at a comprehensive cancer center. J Cancer Educ 26(4):604–611CrossRefPubMed
56.
go back to reference Bylund CL, Brown RF, di Ciccone BL, Diamond C, Eddington J, Kissane DW (2009) Assessing facilitator competence in a comprehensive communication skills training programme. Med Educ 43(4):342–349CrossRefPubMed Bylund CL, Brown RF, di Ciccone BL, Diamond C, Eddington J, Kissane DW (2009) Assessing facilitator competence in a comprehensive communication skills training programme. Med Educ 43(4):342–349CrossRefPubMed
57.
go back to reference Kissane DW, Bylund CL, Banerjee SC, Bialer PA, Levin TT, Maloney EK, D'Agostino TA (2012) Communication skills training for oncology professionals. J Clin Oncol 30(11):1242–1247PubMedCentralCrossRefPubMed Kissane DW, Bylund CL, Banerjee SC, Bialer PA, Levin TT, Maloney EK, D'Agostino TA (2012) Communication skills training for oncology professionals. J Clin Oncol 30(11):1242–1247PubMedCentralCrossRefPubMed
58.
go back to reference Bylund CL, Brown RF, di Ciccone BL, Levin TT, Gueguen JA, Hill C, Kissane DW (2008) Training faculty to facilitate communication skills training: development and evaluation of a workshop. Patient Educ Couns 70(3):430–436CrossRefPubMed Bylund CL, Brown RF, di Ciccone BL, Levin TT, Gueguen JA, Hill C, Kissane DW (2008) Training faculty to facilitate communication skills training: development and evaluation of a workshop. Patient Educ Couns 70(3):430–436CrossRefPubMed
60.
go back to reference American Board of Internal Medicine (2012) Maintenance of certification: a guide for medical oncologists. American Board of Internal Medicine, Philadelphia American Board of Internal Medicine (2012) Maintenance of certification: a guide for medical oncologists. American Board of Internal Medicine, Philadelphia
61.
go back to reference American Board of Radiology (2012) Maintenance of certification: what it is and what it means for you, for radiation oncologists. American Board of Radiology, Tucson American Board of Radiology (2012) Maintenance of certification: what it is and what it means for you, for radiation oncologists. American Board of Radiology, Tucson
63.
go back to reference Institute for Healthcare Communication (2013) Care not cure: dialogues at the transition. Institute for Healthcare Communication, New Haven Institute for Healthcare Communication (2013) Care not cure: dialogues at the transition. Institute for Healthcare Communication, New Haven
65.
go back to reference Davis D, O'Brien MA, Freemantle N, Wolf FM, Mazmanian P, Taylor-Vaisey A (1999) Impact of formal continuing medical education: do conferences, workshops, rounds, and other traditional continuing education activities change physician behavior or health care outcomes? JAMA 282(9):867–874CrossRefPubMed Davis D, O'Brien MA, Freemantle N, Wolf FM, Mazmanian P, Taylor-Vaisey A (1999) Impact of formal continuing medical education: do conferences, workshops, rounds, and other traditional continuing education activities change physician behavior or health care outcomes? JAMA 282(9):867–874CrossRefPubMed
66.
go back to reference Back A, Tulsky J (2009) Mastering communication with seriously ill patients: balancing honesty with empathy and hope. Cambridge University Press, New York Back A, Tulsky J (2009) Mastering communication with seriously ill patients: balancing honesty with empathy and hope. Cambridge University Press, New York
67.
go back to reference Buckman R, Kason Y (1992) How to break bad news: a guide for health care professionals. Johns Hopkins University Press, Baltimore Buckman R, Kason Y (1992) How to break bad news: a guide for health care professionals. Johns Hopkins University Press, Baltimore
68.
go back to reference Koropchak CM, Pollak KI, Arnold RM, Alexander SC, Skinner CS, Olsen MK, Jeffreys AS, Rodriguez KL, Abernethy AP, Tulsky JA (2006) Studying communication in oncologist–patient encounters: the SCOPE Trial. Palliat Med 20(8):813–819CrossRefPubMed Koropchak CM, Pollak KI, Arnold RM, Alexander SC, Skinner CS, Olsen MK, Jeffreys AS, Rodriguez KL, Abernethy AP, Tulsky JA (2006) Studying communication in oncologist–patient encounters: the SCOPE Trial. Palliat Med 20(8):813–819CrossRefPubMed
69.
go back to reference Tulsky JA, Arnold RM, Alexander SC, Olsen MK, Jeffreys AS, Rodriguez KL, Skinner CS, Farrell D, Abernethy AP, Pollak KI (2011) Enhancing communication between oncologists and patients with a computer-based training program a randomized trial. Ann Intern Med 155(9):593–U564PubMedCentralCrossRefPubMed Tulsky JA, Arnold RM, Alexander SC, Olsen MK, Jeffreys AS, Rodriguez KL, Skinner CS, Farrell D, Abernethy AP, Pollak KI (2011) Enhancing communication between oncologists and patients with a computer-based training program a randomized trial. Ann Intern Med 155(9):593–U564PubMedCentralCrossRefPubMed
70.
go back to reference Lane C, Rollnick S (2007) The use of simulated patients and role-play in communication skills training: a review of the literature to August 2005. Patient Educ Couns 67(1–2):13–20CrossRefPubMed Lane C, Rollnick S (2007) The use of simulated patients and role-play in communication skills training: a review of the literature to August 2005. Patient Educ Couns 67(1–2):13–20CrossRefPubMed
Metadata
Title
Closing the Patient–Oncologist Communication Gap: A Review of Historic and Current Efforts
Authors
A. Khoa Pham
Marianne T. Bauer
Stefan Balan
Publication date
01-03-2014
Publisher
Springer US
Published in
Journal of Cancer Education / Issue 1/2014
Print ISSN: 0885-8195
Electronic ISSN: 1543-0154
DOI
https://doi.org/10.1007/s13187-013-0555-0

Other articles of this Issue 1/2014

Journal of Cancer Education 1/2014 Go to the issue
Webinar | 19-02-2024 | 17:30 (CET)

Keynote webinar | Spotlight on antibody–drug conjugates in cancer

Antibody–drug conjugates (ADCs) are novel agents that have shown promise across multiple tumor types. Explore the current landscape of ADCs in breast and lung cancer with our experts, and gain insights into the mechanism of action, key clinical trials data, existing challenges, and future directions.

Dr. Véronique Diéras
Prof. Fabrice Barlesi
Developed by: Springer Medicine