Skip to main content
Top
Published in: Journal of General Internal Medicine 11/2020

01-11-2020 | Burnout Syndrome | Original Research

Program Administrator Burnout in Graduate Medical Education: a Longitudinal Study

Authors: Alana M. Ewen, MPH, Natalie Gittus, JD, Mikhail C.S.S. Higgins, MD, MPH, Sandra Palma, BA, Kathryn Whitley, BA, C-TAGME, Jeffrey I. Schneider, MD

Published in: Journal of General Internal Medicine | Issue 11/2020

Login to get access

Abstract

Background

Little is known about the level of burnout among program administrators (PAs) in medical education and its impact on the trainee environment.

Objective

To investigate variations in burnout levels over a 1-year period among a national cohort of PAs and examine any associations between perceived support and isolation.

Design

A 1-year longitudinal study conducted to assess burnout levels among PAs across the USA. The Copenhagen Burnout Inventory (score range, 0–100) was used to measure burnout over one academic year (July 2017–June 2018). The generalized estimating equations model was used to measure changes in burnout levels from the start of the academic year. To explore the differences in burnout scores across question response levels, a one-way ANOVA test was utilized and reported as least squares means ± SD.

Participants

Individuals who self-identified as PAs in a graduate medical education training program. Among the 1084 persons nationwide who expressed interest, 904 (83%) completed the baseline survey; 29 of the 42 (69%) local administrators completed the survey. “Clients” defined as interns, residents/fellows, and medical students.

Main Measures

Change in burnout score using the validated tool. Hypothesis formulated prior to data collection.

Key Results

Among the 931 participants, the 3rd quarter (March 2018) marked the lowest average personal burnout score (change from the start of academic year, − 3.67; p < 0.001, 95% CI − 5.77 to − 1.58) and work-related burnout score (change, − 3.03; p < 0.001, 95% CI − 5.01 to − 1.06). Client-related burnout was the lowest in September 2017 (change, − 1.46; p = 0.491; 95% CI − 3.54 to 0.62). June 2018: those who strongly agreed to feeling isolated in their current position had an increased personal (69.1 ± 18.4 SD), work-related (72.5 ± 20.8 SD), and client-related (42.3 ± 23.7 SD) burnout score.

Conclusions

PA burnout levels fluctuate over the academic year and are shown to increase as feelings of isolation grow.
Appendix
Available only for authorised users
Literature
1.
go back to reference Maslach C, Jackson SE. The measurement of experienced burnout. J Occup Behav 1981; 2(2):99-113.CrossRef Maslach C, Jackson SE. The measurement of experienced burnout. J Occup Behav 1981; 2(2):99-113.CrossRef
2.
go back to reference Shanafelt TD, Hasan O, Dyrbye LN, et al. Changes in burnout and satisfaction with work-life balance in physicians and the general US working population between 2011 and 2014. Mayo Clin Proc 2015;90(12):1600-1613.CrossRef Shanafelt TD, Hasan O, Dyrbye LN, et al. Changes in burnout and satisfaction with work-life balance in physicians and the general US working population between 2011 and 2014. Mayo Clin Proc 2015;90(12):1600-1613.CrossRef
3.
go back to reference Ewen AM, Gardiner PM, Palma S, Whitley K, Schneider JI. We matter too! Addressing the wellness of program coordinators in graduate medical education. J Contin Educ Heal Prof 2018;38(3):165-170.CrossRef Ewen AM, Gardiner PM, Palma S, Whitley K, Schneider JI. We matter too! Addressing the wellness of program coordinators in graduate medical education. J Contin Educ Heal Prof 2018;38(3):165-170.CrossRef
4.
go back to reference Ofei-Dodoo S, Scripter C, Kellerman R, Haynes C, Marquise M, Bachman C. Burnout and job satisfaction among family medicine residency coordinators: results from a national survey. Fam Med 2018;50(9):679-684.CrossRef Ofei-Dodoo S, Scripter C, Kellerman R, Haynes C, Marquise M, Bachman C. Burnout and job satisfaction among family medicine residency coordinators: results from a national survey. Fam Med 2018;50(9):679-684.CrossRef
5.
go back to reference Bakker AB, Le Blanc PM, Schaufeli WB. Burnout contagion among intensive care nurses. J Adv Nurs 2005;51(3):276–287.CrossRef Bakker AB, Le Blanc PM, Schaufeli WB. Burnout contagion among intensive care nurses. J Adv Nurs 2005;51(3):276–287.CrossRef
6.
go back to reference Welp A, Meier LL, Manser T. The interplay between teamwork, clinicians’ emotional exhaustion, and clinician-rated patient safety: a longitudinal study. Crit Care 2016;20(1):110.CrossRef Welp A, Meier LL, Manser T. The interplay between teamwork, clinicians’ emotional exhaustion, and clinician-rated patient safety: a longitudinal study. Crit Care 2016;20(1):110.CrossRef
7.
go back to reference Siedsma M, Emlet L. Physician burnout: can we make a difference together? Crit Care. 2015;19(273). Siedsma M, Emlet L. Physician burnout: can we make a difference together? Crit Care. 2015;19(273).
8.
go back to reference Poonja Z, O’Brien P, Cross E, et al. Sleep and exercise in emergency medicine residents: an observational pilot study exploring the utility of wearable activity monitors for monitoring wellness. Cureus. 2018;10(7):e2973.PubMedPubMedCentral Poonja Z, O’Brien P, Cross E, et al. Sleep and exercise in emergency medicine residents: an observational pilot study exploring the utility of wearable activity monitors for monitoring wellness. Cureus. 2018;10(7):e2973.PubMedPubMedCentral
9.
go back to reference Spiotta AM, Fargen KM, Patel S, Larrew T, Turner RD. Impact of a residency-integrated wellness program on resident mental health, sleepiness, and quality of life. Neurosurgery. 2018;0:1-6. Spiotta AM, Fargen KM, Patel S, Larrew T, Turner RD. Impact of a residency-integrated wellness program on resident mental health, sleepiness, and quality of life. Neurosurgery. 2018;0:1-6.
10.
go back to reference Callahan K, Christman G, Maltby L. Battling burnout: strategies for promoting physician wellness. Adv Pediatr Infect Dis 2018;65(1):1-17. Callahan K, Christman G, Maltby L. Battling burnout: strategies for promoting physician wellness. Adv Pediatr Infect Dis 2018;65(1):1-17.
11.
go back to reference Wiederhold BK, Cipresso P, Pizzioli D, Wiederhold M, Riva G. Intervention for physician burnout: a systematic review. Open Med 2018;13:253-263.CrossRef Wiederhold BK, Cipresso P, Pizzioli D, Wiederhold M, Riva G. Intervention for physician burnout: a systematic review. Open Med 2018;13:253-263.CrossRef
14.
go back to reference Stuckelman J, Zavatchen SE, Jones SA. The evolving role of the program coordinator: five essential skills for the coordinator toolbox. Acad Radiol 2017;24(6):725-729.CrossRef Stuckelman J, Zavatchen SE, Jones SA. The evolving role of the program coordinator: five essential skills for the coordinator toolbox. Acad Radiol 2017;24(6):725-729.CrossRef
15.
go back to reference Ewen AM, Higgins CSSM, Palma S, Whitley K, Schneider JI. Residency and fellowship program administrator burnout: measuring its magnitude. J Grad Med Educ 2019;11(4):402-409.CrossRef Ewen AM, Higgins CSSM, Palma S, Whitley K, Schneider JI. Residency and fellowship program administrator burnout: measuring its magnitude. J Grad Med Educ 2019;11(4):402-409.CrossRef
16.
go back to reference Kristensen TS, Borritz M, Villadsen E, Christensen KB. The copenhagen burnout inventory: a new tool for the assessment of burnout. Work Stress 2005;19(3):192-207.CrossRef Kristensen TS, Borritz M, Villadsen E, Christensen KB. The copenhagen burnout inventory: a new tool for the assessment of burnout. Work Stress 2005;19(3):192-207.CrossRef
20.
go back to reference Buysse DJ, Yu L, Moul DE, et al. Development and validation of patient-reported outcome measures for sleep disturbance and sleep-related impairments. Sleep. 2010;33(6):781-792.CrossRef Buysse DJ, Yu L, Moul DE, et al. Development and validation of patient-reported outcome measures for sleep disturbance and sleep-related impairments. Sleep. 2010;33(6):781-792.CrossRef
21.
go back to reference Harris PA, Taylor R, Thielke R, Payne J, Gonzalez N, Conde JG. Research electronic data capture (REDCap) – A metadata-driven methodology and workflow process for providing translational research informatics support. J Biomed Inform 2009;42(2):377-381.CrossRef Harris PA, Taylor R, Thielke R, Payne J, Gonzalez N, Conde JG. Research electronic data capture (REDCap) – A metadata-driven methodology and workflow process for providing translational research informatics support. J Biomed Inform 2009;42(2):377-381.CrossRef
22.
go back to reference Otterstad D. The role of the residency coordinator. Acad Radiol 2003;10(Suppl 1):S48-S53.CrossRef Otterstad D. The role of the residency coordinator. Acad Radiol 2003;10(Suppl 1):S48-S53.CrossRef
23.
go back to reference Truchot D, Andela M. Burnout and hopelessness among farmers: the farmers stressors inventory. Soc Psychiatry Psychiatr Epidemiol 2018;53(8):859-867.CrossRef Truchot D, Andela M. Burnout and hopelessness among farmers: the farmers stressors inventory. Soc Psychiatry Psychiatr Epidemiol 2018;53(8):859-867.CrossRef
24.
go back to reference Kase SM, Waldman ED, Weintraub AS. A cross-sectional pilot study of compassion fatigue, burnout, and compassion satisfaction in pediatric palliative care providers in the United States. Palliat Support Care 2018;5:1-7. Kase SM, Waldman ED, Weintraub AS. A cross-sectional pilot study of compassion fatigue, burnout, and compassion satisfaction in pediatric palliative care providers in the United States. Palliat Support Care 2018;5:1-7.
25.
go back to reference Shapiro J, Zhang B, Warm EJ. Residency as a social network: burnout, loneliness, and social network centrality. J Grad Med Educ 2015;7(4):617-623.CrossRef Shapiro J, Zhang B, Warm EJ. Residency as a social network: burnout, loneliness, and social network centrality. J Grad Med Educ 2015;7(4):617-623.CrossRef
26.
go back to reference Holt-Lunstad J. Fostering social connection in the workplace. Am J Health Promot 2018;32(5):1307-1312.CrossRef Holt-Lunstad J. Fostering social connection in the workplace. Am J Health Promot 2018;32(5):1307-1312.CrossRef
27.
go back to reference Bauer S, Silver L. The impact of job isolation on new principals’ sense of efficacy, job satisfaction, burnout and persistence. J Educ Adm 2018;56(3):315-331.CrossRef Bauer S, Silver L. The impact of job isolation on new principals’ sense of efficacy, job satisfaction, burnout and persistence. J Educ Adm 2018;56(3):315-331.CrossRef
28.
go back to reference Wolf MR, Rosenstock JB. Inadequate sleep and exercise associated with burnout and depression among medical students. Acad Psychiatry 2017;41(2):174-179.CrossRef Wolf MR, Rosenstock JB. Inadequate sleep and exercise associated with burnout and depression among medical students. Acad Psychiatry 2017;41(2):174-179.CrossRef
29.
go back to reference Chin W, Guo YL, Hung YJ, Yang CY, Shiao JS. Short sleep duration is dose-dependently related to job strain and burnout in nurses: a cross sectional survey. Int J Nurs Stud 2015;52(1):297-306.CrossRef Chin W, Guo YL, Hung YJ, Yang CY, Shiao JS. Short sleep duration is dose-dependently related to job strain and burnout in nurses: a cross sectional survey. Int J Nurs Stud 2015;52(1):297-306.CrossRef
30.
go back to reference Baumeister RF, Bushman BJ. Social Psychology and Human Nature 5e. Boston: Cengage; 2019:218. Baumeister RF, Bushman BJ. Social Psychology and Human Nature 5e. Boston: Cengage; 2019:218.
31.
go back to reference Cinamon RG, Rich Y. Gender differences in the importance of work and family roles: implications for work–family conflict. Sex Roles 2002;47:531–541.CrossRef Cinamon RG, Rich Y. Gender differences in the importance of work and family roles: implications for work–family conflict. Sex Roles 2002;47:531–541.CrossRef
32.
go back to reference Ratnakaran B, Prabhakaran A, Karunakaran V. Prevalence of burnout and its correlates among residents in a tertiary medical center in Kerala, India: a cross-sectional study. J Postgrad Med 2016;62(3):157-161.CrossRef Ratnakaran B, Prabhakaran A, Karunakaran V. Prevalence of burnout and its correlates among residents in a tertiary medical center in Kerala, India: a cross-sectional study. J Postgrad Med 2016;62(3):157-161.CrossRef
33.
go back to reference Kassam, A., Horton, J., Shoimer, I., Patten, S. Predictors of Well-Being in Resident Physicians: A Descriptive and Psychometric Study. J Graduate Med Educ 2015;7:70-74.CrossRef Kassam, A., Horton, J., Shoimer, I., Patten, S. Predictors of Well-Being in Resident Physicians: A Descriptive and Psychometric Study. J Graduate Med Educ 2015;7:70-74.CrossRef
Metadata
Title
Program Administrator Burnout in Graduate Medical Education: a Longitudinal Study
Authors
Alana M. Ewen, MPH
Natalie Gittus, JD
Mikhail C.S.S. Higgins, MD, MPH
Sandra Palma, BA
Kathryn Whitley, BA, C-TAGME
Jeffrey I. Schneider, MD
Publication date
01-11-2020
Publisher
Springer International Publishing
Published in
Journal of General Internal Medicine / Issue 11/2020
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-020-05853-8

Other articles of this Issue 11/2020

Journal of General Internal Medicine 11/2020 Go to the issue