Published in:
01-01-2019 | Editorial
Primary Care Transformation and Physician Burnout
Authors:
Karin Nelson, MD, MSHS, Greg Stewart, PhD
Published in:
Journal of General Internal Medicine
|
Issue 1/2019
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Excerpt
“First, do no harm” is an oft-quoted adage regarding physicians’ obligation to help patients in ways that do not end up making things worse. Should not the same principle apply to organizational leaders attempting to improve health care delivery systems? What if transformation initiatives designed to improve patient care create additional stress that negatively impacts the work experience and thereby ends up degrading patient care? Such questions are frequently asked by both leaders and front-line participants of organizations encountering increased pressure to transform health care delivery to reduce costs and improve care. …