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01-10-2018 | Concise Research Reports

Alternatives to Care in Physician Offices: Patients’ Expectations and Satisfaction

Authors: Dana B. Mukamel, PhD, Alpesh Amin, MD, Yuxi Shi, MS, Heather Ladd, MS, Dara H. Sorkin, PhD

Published in: Journal of General Internal Medicine | Issue 10/2018

Excerpt

Patients have several choices besides physicians’ offices or emergency rooms (ERs) when seeking care for minor illnesses, including urgent care, retail clinics, and virtual physicians. The limited literature assessing costs and quality offered in these settings has mixed findings, concluding that they are attractive to patients when costs are lower while quality may not be comparable.^1‐3 Our goal is to provide the patient’s perspective, missing from the extant literature. …

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Title: Alternatives to Care in Physician Offices: Patients’ Expectations and Satisfaction
Authors: Dana B. Mukamel, PhD
Alpesh Amin, MD
Yuxi Shi, MS
Heather Ladd, MS
Dara H. Sorkin, PhD
Publication date: 01-10-2018
Publisher: Springer US
Published in: Journal of General Internal Medicine / Issue 10/2018
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI: https://doi.org/10.1007/s11606-018-4520-9

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