Skip to main content
Top
Published in: Journal of General Internal Medicine 12/2018

01-12-2018 | Original Research

Emergency Department Care for Patients with Limited English Proficiency: a Retrospective Cohort Study

Authors: Lucy Schulson, MD, MPH, Victor Novack, MD, PhD, Peter B. Smulowitz, MD, Tenzin Dechen, MPH, Bruce E. Landon, M.D., M.B.A., M.Sc.

Published in: Journal of General Internal Medicine | Issue 12/2018

Login to get access

Abstract

Background

Limited English proficiency (LEP) patients may be particularly vulnerable in the high acuity and fast-paced setting of the emergency department (ED).

Objective

To compare the care processes of LEP patients in the ED.

Design

Retrospective cohort study.

Setting

ED in a large tertiary care academic medical center.

Patients

Adult LEP and English Proficient (EP) patients during their index presentation to the ED from September 1, 2013, to August 31, 2015. LEP patients were identified as those who selected a preferred language other than English when registering for care.

Main Measures

Rates of diagnostic studies, admission, and return visits for those originally discharged from the ED.

Key Results

We studied 57,435 visits of which 5241 (9.1%) were for patients with LEP. In adjusted analyses, LEP patients were more likely to receive an X-ray/ultrasound (OR 1.11, CI 1.03–1.19) and be admitted to the hospital (OR 1.09, CI 1.01–1.19). There was no difference in 72-h return visits (OR 0.98, CI 0.73–1.33). LEP patients presenting with complaints related to the cardiovascular system were more likely to receive a stress test (OR 1.51, CI 1.22–1.86), and those with gastrointestinal diagnoses were more likely to have an X-ray/ultrasound (OR 1.31, CI 1.02–1.68). In stratified analyses, Spanish speakers were less likely to be admitted (OR 0.8, CI 0.70–0.91), but those preferring “other” languages, which were all languages with < 500 patients, had a statistically significant higher adjusted rate of admission (OR 1.35, CI 1.17–1.57).

Conclusions

ED patients with LEP experienced both increased rates of diagnostic testing and of hospital admission. Research is needed to examine why these differences occurred and if they represent inefficiencies in care.
Appendix
Available only for authorised users
Literature
11.
go back to reference John-Baptiste A, Naglie G, Tomlinson G, et al. The effect of English language proficiency on length of stay and in-hospital mortality. J Gen Intern Med. 2004;19(3):221–228.CrossRef John-Baptiste A, Naglie G, Tomlinson G, et al. The effect of English language proficiency on length of stay and in-hospital mortality. J Gen Intern Med. 2004;19(3):221–228.CrossRef
21.
go back to reference Johns Hopkins University. Improving the Emergency Department Discharge Process: Environment Scan Report. Rockville, MD: Agency for Healthcare Research and Quality; 2014. Johns Hopkins University. Improving the Emergency Department Discharge Process: Environment Scan Report. Rockville, MD: Agency for Healthcare Research and Quality; 2014.
29.
go back to reference Hampers LC, Cha S, Gutglass DJ, Binns HJ, Krug SE. Language barriers and resource utilization in a pediatric emergency department. Pediatrics. 1999;103(6 Pt 1):1253–1256.CrossRef Hampers LC, Cha S, Gutglass DJ, Binns HJ, Krug SE. Language barriers and resource utilization in a pediatric emergency department. Pediatrics. 1999;103(6 Pt 1):1253–1256.CrossRef
31.
go back to reference Rogers AJ, Delgado CA, Simon HK. The effect of limited English proficiency on admission rates from a pediatric ED: stratification by triage acuity. Am J Emerg Med. 2004;22(7):534–536.CrossRef Rogers AJ, Delgado CA, Simon HK. The effect of limited English proficiency on admission rates from a pediatric ED: stratification by triage acuity. Am J Emerg Med. 2004;22(7):534–536.CrossRef
Metadata
Title
Emergency Department Care for Patients with Limited English Proficiency: a Retrospective Cohort Study
Authors
Lucy Schulson, MD, MPH
Victor Novack, MD, PhD
Peter B. Smulowitz, MD
Tenzin Dechen, MPH
Bruce E. Landon, M.D., M.B.A., M.Sc.
Publication date
01-12-2018
Publisher
Springer US
Published in
Journal of General Internal Medicine / Issue 12/2018
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-018-4493-8

Other articles of this Issue 12/2018

Journal of General Internal Medicine 12/2018 Go to the issue