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Journal of General Internal Medicine
Published in: Journal of General Internal Medicine 7/2012

Open Access 01-07-2012 | Innovation and Improvement: Improvement Happens

Improvement Happens: Doctors Talk About the Medical Home

An Interview with Charles Mayer, MD, MPH and Eric Seaver, MD

Authors: Robert J. Reid, MD, PhD, Eric B. Larson, MD, MPH

Published in: Journal of General Internal Medicine | Issue 7/2012

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Excerpt

Group Health, a nonprofit health-care and coverage system in Washington and Idaho, has been a pioneer since 2006 in implementing and evaluating the patient-centered medical home (PCMH) model of primary care. Improved quality of care and patient experience, increased provider job satisfaction, and reduced downstream health-care utilization and costs at one clinic in 2008 led to PCMH implementation at all 25 Group Health primary care locations. Ongoing evaluation focuses on patient relationships, staff and provider satisfaction, quality of care, clinic efficiencies, improved patient experience, cost, and utilization. …
Literature
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Nutting PA, Miller WL, Crabtree BF, Jaen CR, Stewart EE, Stange KC. Initial lessons from the first national demonstration project on practice transformation to a patient-centered medical home. Ann Fam Med. 2009;7(3):254–60.PubMedCrossRef
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Reid RJ, Coleman K, Johnson EA, Fishman PA, Hsu C, Soman MP, Trescott CE, Erikson M, Larson EB. The group health medical home at year two: cost savings, higher patient satisfaction, and less burnout for providers. Health Aff (Millwood). 2010;29:835–43.CrossRef
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Reid RJ, Fishman PA, Yu O, Ross TR, Tufano JT, Soman MP, Larson EB. Patient-centered medical home demonstration: a prospective, quasi-experimental, before and after evaluation. Am J Manag Care. 2009;15:e71–87.PubMed
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Larson EB, Fihn SD, Kirk LM, Levinson W, Loge RV, Reynolds E, Sandy L, Schroeder S, Wenger N, Williams M. The future of general internal medicine: Report and recommendations from the SGIM Task Force on the Domain of General Internal Medicine. J Gen Intern Med. 2004;19:69–77.PubMedCrossRef
Metadata
Title
Improvement Happens: Doctors Talk About the Medical Home
An Interview with Charles Mayer, MD, MPH and Eric Seaver, MD
Authors
Robert J. Reid, MD, PhD
Eric B. Larson, MD, MPH
Publication date
01-07-2012
Publisher
Springer-Verlag
Published in
Journal of General Internal Medicine / Issue 7/2012
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-012-2049-x

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