Skip to main content
Top
Published in: Journal of Occupational Rehabilitation 3/2019

Open Access 01-09-2019 | Review

The Influence of Social Support and Social Integration Factors on Return to Work Outcomes for Individuals with Work-Related Injuries: A Systematic Review

Authors: Codi White, Rebecca A. Green, Samantha Ferguson, Sarah L. Anderson, Caroline Howe, Jing Sun, Nicholas Buys

Published in: Journal of Occupational Rehabilitation | Issue 3/2019

Login to get access

Abstract

Purpose In occupational rehabilitation, the biopsychosocial model endorses the role of social factors in worker recovery. We conducted a systematic review to explore three questions examining the role of social support for the return-to-work (RTW) of individuals with work-related injury: (1) What are the worker-identified social barriers and facilitators in RTW; (2) What is the relationship between social factors and RTW; and (3) What is the effectiveness of social interventions for RTW. Methods Systematic searches of six databases were conducted for each research question. These identified 11 studies meeting inclusion criteria for Research Question 1, and 12 studies for Research Question 2. No studies were identified that met inclusion criteria for Research Question 3. A narrative synthesis approach was used to analyse the included studies. Results Research Question 1 identified five themes in social barriers and facilitators to RTW, including contact/communication, person-centred approaches, mutual trust, reaction to injury, and social relationships. Research Question 2 identified moderate support for reaction to injury and social integration/functioning as predictors of RTW and weak evidence for co-worker support. Four studies reported significant associations between social factors and RTW, six reported mixed findings with at least one significant social predictor, and two found no significant relationships. However, conclusions were limited by the inconsistency in measurement of social factors. Conclusions Our findings indicate that social support and integration may influence RTW following work-related injury, and highlights the need for further systematic examination of social factors in the field of occupational rehabilitation.
Appendix
Available only for authorised users
Literature
1.
go back to reference Bartys S, Frederiksen P, Bendix T, Burton K. System influences on work disability due to low back pain: an international evidence synthesis. Health Policy. 2017;121(8):903–912.CrossRef Bartys S, Frederiksen P, Bendix T, Burton K. System influences on work disability due to low back pain: an international evidence synthesis. Health Policy. 2017;121(8):903–912.CrossRef
2.
go back to reference Lax MB, Klein R. More than meets the eye: social, economic, and emotional impacts of work-related injury and illness. New Solut. 2008;18(3):343–360.CrossRef Lax MB, Klein R. More than meets the eye: social, economic, and emotional impacts of work-related injury and illness. New Solut. 2008;18(3):343–360.CrossRef
3.
go back to reference Soklaridis S, Cartmill C, Cassidy D. Biographical disruption of injured workers in chronic pain. Disabil Rehabil. 2011;33(22–23):2372–2380.CrossRef Soklaridis S, Cartmill C, Cassidy D. Biographical disruption of injured workers in chronic pain. Disabil Rehabil. 2011;33(22–23):2372–2380.CrossRef
4.
go back to reference Wall CL, Morrissey SA, Ogloff JR. The workers’ compensation experience: a qualitative exploration of workers’ beliefs regarding the impact of the compensation system on their recovery and rehabilitation. Int J Disabil Manag. 2009;4(2):19–26.CrossRef Wall CL, Morrissey SA, Ogloff JR. The workers’ compensation experience: a qualitative exploration of workers’ beliefs regarding the impact of the compensation system on their recovery and rehabilitation. Int J Disabil Manag. 2009;4(2):19–26.CrossRef
7.
go back to reference White MI, Wagner SL, Schultz IZ, et al. Non-modifiable worker and workplace risk factors contributing to workplace absence: a stakeholder-centred synthesis of systematic reviews. Work. 2015;52(2):353–373.CrossRef White MI, Wagner SL, Schultz IZ, et al. Non-modifiable worker and workplace risk factors contributing to workplace absence: a stakeholder-centred synthesis of systematic reviews. Work. 2015;52(2):353–373.CrossRef
8.
go back to reference Wagner S, White M, Schultz I, et al. Modifiable worker risk factors contributing to workplace absence: a stakeholder-centred best-evidence synthesis of systematic reviews. Work. 2014;49(4):541–558.PubMed Wagner S, White M, Schultz I, et al. Modifiable worker risk factors contributing to workplace absence: a stakeholder-centred best-evidence synthesis of systematic reviews. Work. 2014;49(4):541–558.PubMed
9.
go back to reference White M, Wagner S, Schultz IZ, et al. Modifiable workplace risk factors contributing to workplace absence across health conditions: A stakeholder-centered best-evidence synthesis of systematic reviews. Work. 2013;45(4):1–2. White M, Wagner S, Schultz IZ, et al. Modifiable workplace risk factors contributing to workplace absence across health conditions: A stakeholder-centered best-evidence synthesis of systematic reviews. Work. 2013;45(4):1–2.
10.
go back to reference Wagner SL, White MI, Schultz IZ, et al. Social support and supervisory quality interventions in the workplace: a stakeholder-centered best-evidence synthesis of systematic reviews on work outcomes. Int J Occup Environ Med. 2015;6(4):608–189.CrossRef Wagner SL, White MI, Schultz IZ, et al. Social support and supervisory quality interventions in the workplace: a stakeholder-centered best-evidence synthesis of systematic reviews on work outcomes. Int J Occup Environ Med. 2015;6(4):608–189.CrossRef
12.
go back to reference Gottlieb BH, Bergen AE. Social support concepts and measures. J Psychosom Res. 2010;69(5):511–520.CrossRef Gottlieb BH, Bergen AE. Social support concepts and measures. J Psychosom Res. 2010;69(5):511–520.CrossRef
13.
go back to reference Lakey B, Cohen S. Social support theory and measurement. In: Cohen S, Underwood LG, Gottlieb BH, editors. Social support measurement and intervention: a guide for health and social scientists. New York: Oxford University Press; 2000. pp. 29–52.CrossRef Lakey B, Cohen S. Social support theory and measurement. In: Cohen S, Underwood LG, Gottlieb BH, editors. Social support measurement and intervention: a guide for health and social scientists. New York: Oxford University Press; 2000. pp. 29–52.CrossRef
14.
go back to reference Brissette I, Cohen S, Seeman TE. Measuring social integration and social networks. In: Cohen S, Underwood LG, Gottlieb BH, editors. Social support measurement and intervention: a guide for health and social scientists. New York: Oxford University Press; 2000. pp. 53–85.CrossRef Brissette I, Cohen S, Seeman TE. Measuring social integration and social networks. In: Cohen S, Underwood LG, Gottlieb BH, editors. Social support measurement and intervention: a guide for health and social scientists. New York: Oxford University Press; 2000. pp. 53–85.CrossRef
17.
go back to reference Royal Australasian College of Physicians. Compensable injuries and health outcomes. Sydney: The Royal Australasian College of Physicians; 2001. Royal Australasian College of Physicians. Compensable injuries and health outcomes. Sydney: The Royal Australasian College of Physicians; 2001.
18.
go back to reference Brouwer S, Krol B, Reneman MF, et al. Behavioral determinants as predictors of return to work after long-term sickness absence: an application of the theory of planned behavior. J Occup Rehabil. 2010;19(2):166–174.CrossRef Brouwer S, Krol B, Reneman MF, et al. Behavioral determinants as predictors of return to work after long-term sickness absence: an application of the theory of planned behavior. J Occup Rehabil. 2010;19(2):166–174.CrossRef
19.
go back to reference Kilgour E, Kosny A, McKenzie D, Collie A. Healing or harming? Healthcare provider interactions with injured workers and insurers in workers’ compensation systems. J Occup Rehabil. 2015;25(1):220–239.CrossRef Kilgour E, Kosny A, McKenzie D, Collie A. Healing or harming? Healthcare provider interactions with injured workers and insurers in workers’ compensation systems. J Occup Rehabil. 2015;25(1):220–239.CrossRef
20.
go back to reference Lynöe N, Wessel M, Olsson D, Alexanderson K, Helgesson G. Does feeling respected influence return to work? Cross-sectional study on sick-listed patients’ experiences of encounters with social insurance office staff. BMC Public Health. 2013;13(1):268–270.CrossRef Lynöe N, Wessel M, Olsson D, Alexanderson K, Helgesson G. Does feeling respected influence return to work? Cross-sectional study on sick-listed patients’ experiences of encounters with social insurance office staff. BMC Public Health. 2013;13(1):268–270.CrossRef
21.
go back to reference Müssener U, Ståhl C, Söderberg E. Does the quality of encounters affect return to work? Lay people describe their experiences of meeting various professionals during their rehabilitation process. Work. 2015;52(2):447–455.CrossRef Müssener U, Ståhl C, Söderberg E. Does the quality of encounters affect return to work? Lay people describe their experiences of meeting various professionals during their rehabilitation process. Work. 2015;52(2):447–455.CrossRef
22.
go back to reference Soberg HL, Finset A, Bautz-Holter E, Sandvik L, Roise O. Return to work after severe multiple injuries: a multidimensional approach on status 1 and 2 years postinjury. J Trauma. 2007;62(2):471–481.CrossRef Soberg HL, Finset A, Bautz-Holter E, Sandvik L, Roise O. Return to work after severe multiple injuries: a multidimensional approach on status 1 and 2 years postinjury. J Trauma. 2007;62(2):471–481.CrossRef
23.
go back to reference Sturesson M, Edlund C, Falkdal AH, Bernspång B. Healthcare encounters and return to work: a qualitative study on sick-listed patients’ experiences. Prim Health Care Res Dev. 2014;15(4):464–475.CrossRef Sturesson M, Edlund C, Falkdal AH, Bernspång B. Healthcare encounters and return to work: a qualitative study on sick-listed patients’ experiences. Prim Health Care Res Dev. 2014;15(4):464–475.CrossRef
24.
go back to reference Hoefsmit N, Houkes I, Nijhuis FJ. Intervention characteristics that facilitate return to work after sickness absence: a systematic literature review. J Occup Rehabil. 2012;22(4):462–477.CrossRef Hoefsmit N, Houkes I, Nijhuis FJ. Intervention characteristics that facilitate return to work after sickness absence: a systematic literature review. J Occup Rehabil. 2012;22(4):462–477.CrossRef
25.
go back to reference Steenstra IA, Munhall C, Irvin E, et al. Systematic review of prognostic factors for return to work in workers with sub acute and chronic low back pain. J Occup Rehabil. 2017;27(3):369–381.CrossRef Steenstra IA, Munhall C, Irvin E, et al. Systematic review of prognostic factors for return to work in workers with sub acute and chronic low back pain. J Occup Rehabil. 2017;27(3):369–381.CrossRef
27.
go back to reference University of York. Centre for Reviews and Dissemination. Systematic reviews: CRD’s guidance for undertaking reviews in health care. York: University of York, Centre for Reviews & Dissemination; 2009. University of York. Centre for Reviews and Dissemination. Systematic reviews: CRD’s guidance for undertaking reviews in health care. York: University of York, Centre for Reviews & Dissemination; 2009.
30.
go back to reference Cheng AS, Loisel P, Feuerstein M. Return-to-work activities in a Chinese cultural context. J Occup Rehabil. 2011;21(1):44–54.CrossRef Cheng AS, Loisel P, Feuerstein M. Return-to-work activities in a Chinese cultural context. J Occup Rehabil. 2011;21(1):44–54.CrossRef
31.
go back to reference Kosny A, Lifshen M, Pugliese D, et al. Buddies in bad times? The role of co-workers after a work-related injury. J Occup Rehabil. 2013;23(3):438–449.CrossRef Kosny A, Lifshen M, Pugliese D, et al. Buddies in bad times? The role of co-workers after a work-related injury. J Occup Rehabil. 2013;23(3):438–449.CrossRef
32.
go back to reference Lysaght RM, Larmour-Trode S. An exploration of social support as a factor in the return-to-work process. Work. 2008;30(3):255–266.PubMed Lysaght RM, Larmour-Trode S. An exploration of social support as a factor in the return-to-work process. Work. 2008;30(3):255–266.PubMed
33.
go back to reference MacEachen E, Kosny A, Ferrier S. Unexpected barriers in return to work: lessons learned from injured worker peer support groups. Work. 2007;29(2):155–164.PubMed MacEachen E, Kosny A, Ferrier S. Unexpected barriers in return to work: lessons learned from injured worker peer support groups. Work. 2007;29(2):155–164.PubMed
34.
go back to reference Mansfield E, Stergiou-Kita M, Kirsh B, Colantonio A. After the storm: the social relations of return to work following electrical injury. Qual Health Res. 2014;24(9):1183–1197.CrossRef Mansfield E, Stergiou-Kita M, Kirsh B, Colantonio A. After the storm: the social relations of return to work following electrical injury. Qual Health Res. 2014;24(9):1183–1197.CrossRef
35.
go back to reference Mullen K, Gillen M, Kools S, Blanc P. Hospital nurses working wounded: motivations and obstacles to return to work as experienced by nurses with injuries. Work. 2015;50(2):295–304.PubMed Mullen K, Gillen M, Kools S, Blanc P. Hospital nurses working wounded: motivations and obstacles to return to work as experienced by nurses with injuries. Work. 2015;50(2):295–304.PubMed
36.
go back to reference Norlund S, Fjellman-Wiklund A, Nordin M, Stenlund T, Ahlgren C. Personal resources and support when regaining the ability to work: an interview study with exhaustion disorder patients. J Occup Rehabil. 2013;23(2):270–279.CrossRef Norlund S, Fjellman-Wiklund A, Nordin M, Stenlund T, Ahlgren C. Personal resources and support when regaining the ability to work: an interview study with exhaustion disorder patients. J Occup Rehabil. 2013;23(2):270–279.CrossRef
37.
go back to reference Soklaridis S, Ammendolia C, Cassidy D. Looking upstream to understand low back pain and return to work: psychosocial factors as the product of system issues. Soc Sci Med. 2010;71(9):1557–1566.CrossRef Soklaridis S, Ammendolia C, Cassidy D. Looking upstream to understand low back pain and return to work: psychosocial factors as the product of system issues. Soc Sci Med. 2010;71(9):1557–1566.CrossRef
38.
go back to reference Thornthwaite L, Markey R. Return to work after workplace injury: injured workers, insurers and employers. Aust J Soc Issues. 2017;52(2):98–115.CrossRef Thornthwaite L, Markey R. Return to work after workplace injury: injured workers, insurers and employers. Aust J Soc Issues. 2017;52(2):98–115.CrossRef
39.
go back to reference Boot CR, Hogg-Johnson S, Bültmann U, Amick BC, van der Beek AJ. Differences in predictors for return to work following musculoskeletal injury between workers with and without somatic comorbidities. Int Arch Occup Environ Health. 2014;87(8):871–879.CrossRef Boot CR, Hogg-Johnson S, Bültmann U, Amick BC, van der Beek AJ. Differences in predictors for return to work following musculoskeletal injury between workers with and without somatic comorbidities. Int Arch Occup Environ Health. 2014;87(8):871–879.CrossRef
40.
go back to reference De Vente W, Kamphuis JH, Blonk RW, Emmelkamp PM. Recovery of work-related stress: complaint reduction and work-resumption are relatively independent processes. J Occup Rehabil. 2015;25(3):658–668.CrossRef De Vente W, Kamphuis JH, Blonk RW, Emmelkamp PM. Recovery of work-related stress: complaint reduction and work-resumption are relatively independent processes. J Occup Rehabil. 2015;25(3):658–668.CrossRef
41.
go back to reference Holtedahl R, Veiersted KB. Physical, social and emotional function after work accidents: a medicolegal perspective. Work. 2007;28(4):363–370.PubMed Holtedahl R, Veiersted KB. Physical, social and emotional function after work accidents: a medicolegal perspective. Work. 2007;28(4):363–370.PubMed
42.
go back to reference Jetha A, Lamontagne AD, Lilley R, Hogg-Johnson S, Sim M, Smith P. Workplace social system and sustained return-to-work: a study of supervisor and co-worker supportiveness and injury reaction. J Occup Rehabil. 2017;28(3):486–494.CrossRef Jetha A, Lamontagne AD, Lilley R, Hogg-Johnson S, Sim M, Smith P. Workplace social system and sustained return-to-work: a study of supervisor and co-worker supportiveness and injury reaction. J Occup Rehabil. 2017;28(3):486–494.CrossRef
43.
go back to reference Kong W, Tang D, Luo X, Yu ITS, Liang Y, He Y. Prediction of return to work outcomes under an injured worker case management program. J Occup Rehabil. 2012;22(2):230–240.CrossRef Kong W, Tang D, Luo X, Yu ITS, Liang Y, He Y. Prediction of return to work outcomes under an injured worker case management program. J Occup Rehabil. 2012;22(2):230–240.CrossRef
45.
go back to reference Li-Tsang CW, Chan HH, Lam C, Lo-Hui KY, Chan CC. Psychosocial aspects of injured workers’ returning to work (RTW) in Hong Kong. J Occup Rehabil. 2007;17(2):279–288.CrossRef Li-Tsang CW, Chan HH, Lam C, Lo-Hui KY, Chan CC. Psychosocial aspects of injured workers’ returning to work (RTW) in Hong Kong. J Occup Rehabil. 2007;17(2):279–288.CrossRef
46.
go back to reference Marois E, Durand M. Does participation in interdisciplinary work rehabilitation programme influence return to work obstacles and predictive factors? Disabil Rehabil. 2009;31(12):994–1007.CrossRef Marois E, Durand M. Does participation in interdisciplinary work rehabilitation programme influence return to work obstacles and predictive factors? Disabil Rehabil. 2009;31(12):994–1007.CrossRef
48.
go back to reference Reme SE, Shaw WS, Steenstra IA, Woiszwillo MJ, Pransky G, Linton SJ. Distressed, immobilized, or lacking employer support? A sub-classification of acute work-related low back pain. J Occup Rehabil. 2012;22(4):541–552.CrossRef Reme SE, Shaw WS, Steenstra IA, Woiszwillo MJ, Pransky G, Linton SJ. Distressed, immobilized, or lacking employer support? A sub-classification of acute work-related low back pain. J Occup Rehabil. 2012;22(4):541–552.CrossRef
49.
go back to reference St-Arnaud L, Bourbonnais R, Saint-Jean M, Rhéaume J. Determinants of return-to-work among employees absent due to mental health problems. Relat Ind. 2007;62(4):690–713. St-Arnaud L, Bourbonnais R, Saint-Jean M, Rhéaume J. Determinants of return-to-work among employees absent due to mental health problems. Relat Ind. 2007;62(4):690–713.
50.
go back to reference Watt BD, Ford L, Doley RM, et al. Investigating the relationship between social support and durable return to work. Australas J Organ. Psychol. 2015;8:e3.CrossRef Watt BD, Ford L, Doley RM, et al. Investigating the relationship between social support and durable return to work. Australas J Organ. Psychol. 2015;8:e3.CrossRef
54.
go back to reference House JS. Work stress and social support. Reading: Addison-Wesley; 1981. House JS. Work stress and social support. Reading: Addison-Wesley; 1981.
55.
go back to reference Barrera M. Distinctions between social support concepts, measures, and models. Am J Community Psychol. 1986;14(4):413–445.CrossRef Barrera M. Distinctions between social support concepts, measures, and models. Am J Community Psychol. 1986;14(4):413–445.CrossRef
56.
go back to reference Yang YC, Boen C, Gerken K, Li T, Schorpp K, Harris KM. Social relationships and physiological determinants of longevity across the human life span. PNAS. 2016;113(3):578–583.CrossRef Yang YC, Boen C, Gerken K, Li T, Schorpp K, Harris KM. Social relationships and physiological determinants of longevity across the human life span. PNAS. 2016;113(3):578–583.CrossRef
58.
go back to reference Ahlstrom L, Hagberg M, Dellve L. Workplace rehabilitation and supportive conditions at work: a prospective study. J Occup Rehabil. 2013;23(2):248–260.CrossRef Ahlstrom L, Hagberg M, Dellve L. Workplace rehabilitation and supportive conditions at work: a prospective study. J Occup Rehabil. 2013;23(2):248–260.CrossRef
59.
go back to reference Brouwer S, Krol B, Reneman MF, et al. Behavioral determinants as predictors of return to work after long-term sickness absence: an application of the theory of planned behavior. J Occup Rehabil. 2009;19(2):166–174.CrossRef Brouwer S, Krol B, Reneman MF, et al. Behavioral determinants as predictors of return to work after long-term sickness absence: an application of the theory of planned behavior. J Occup Rehabil. 2009;19(2):166–174.CrossRef
60.
go back to reference Andersen MF, Nielsen K, Brinkmann S. How do workers with common mental disorders experience a multidisciplinary return-to-work intervention? A qualitative study. J Occup Rehabil. 2014;24(4):709–724.CrossRef Andersen MF, Nielsen K, Brinkmann S. How do workers with common mental disorders experience a multidisciplinary return-to-work intervention? A qualitative study. J Occup Rehabil. 2014;24(4):709–724.CrossRef
61.
go back to reference Brown J, Mackay D, Demou E, Craig J, Frank J, Macdonald EB. The EASY (Early Access to Support for You) sickness absence service: a four-year evaluation of the impact on absenteeism. Scand J Work Environ Health. 2015;41(2):204–215.CrossRef Brown J, Mackay D, Demou E, Craig J, Frank J, Macdonald EB. The EASY (Early Access to Support for You) sickness absence service: a four-year evaluation of the impact on absenteeism. Scand J Work Environ Health. 2015;41(2):204–215.CrossRef
62.
go back to reference Linton SJ, Boersma K, Traczyk M, Shaw W, Nicholas M. Early workplace communication and problem solving to prevent back disability: results of a randomized controlled trial among high-risk workers and their supervisors. J Occup Rehabil. 2016;26(2):150–159.CrossRef Linton SJ, Boersma K, Traczyk M, Shaw W, Nicholas M. Early workplace communication and problem solving to prevent back disability: results of a randomized controlled trial among high-risk workers and their supervisors. J Occup Rehabil. 2016;26(2):150–159.CrossRef
63.
go back to reference Hoefsmit N, Houkes I, Boumans N, Noben C, Winkens B, Nijhuis FJ. The effectiveness of an intervention to enhance cooperation between sick-listed employees and their supervisors (COSS). J Occup Rehabil. 2016;26(2):229–236.CrossRef Hoefsmit N, Houkes I, Boumans N, Noben C, Winkens B, Nijhuis FJ. The effectiveness of an intervention to enhance cooperation between sick-listed employees and their supervisors (COSS). J Occup Rehabil. 2016;26(2):229–236.CrossRef
Metadata
Title
The Influence of Social Support and Social Integration Factors on Return to Work Outcomes for Individuals with Work-Related Injuries: A Systematic Review
Authors
Codi White
Rebecca A. Green
Samantha Ferguson
Sarah L. Anderson
Caroline Howe
Jing Sun
Nicholas Buys
Publication date
01-09-2019
Publisher
Springer US
Published in
Journal of Occupational Rehabilitation / Issue 3/2019
Print ISSN: 1053-0487
Electronic ISSN: 1573-3688
DOI
https://doi.org/10.1007/s10926-018-09826-x

Other articles of this Issue 3/2019

Journal of Occupational Rehabilitation 3/2019 Go to the issue