Skip to main content
Top
Published in: BMC Health Services Research 1/2017

Open Access 01-12-2017 | Research article

In-hospital prescription changes and documentation in the medical records of the primary care provider: results from a medical record review study

Authors: Judith M. Poldervaart, Marije A. van Melle, Sanne Willemse, Niek J. de Wit, Dorien L.M. Zwart

Published in: BMC Health Services Research | Issue 1/2017

Login to get access

Abstract

Background

An increasing number of transitions due to substitution of care of more complex patients urges insight in and improvement of transitional medication safety. While lack of documentation of prescription changes and/or lack of information exchange between settings likely cause adverse drug events, frequency of occurrence of these causes is not clear. Therefore, we aimed at determining the frequency of in-hospital patients’ prescription changes that are not or incorrectly documented in their primary care provider’s (PCP) medical record.

Methods

A medical record review study was performed in a database linking patients’ medical records of hospital and PCP. A random sample (n = 600) was drawn from all 1399 patients who were registered at a participating primary care practice as well as the gastroenterology or cardiology department in 2013 of the University Medical Center Utrecht, the Netherlands. Outcomes were the number of in-hospital prescription changes that was not or incorrectly documented in the medical record of the PCP, and timeliness of documentation.

Results

Records of 390 patients included one or more primary-secondary care transitions; in total we identified 1511 transitions. During these transitions, 408 in-hospital prescription changes were made, of which 31% was not or incorrectly documented in the medical record of the PCP within the next 3 months. In case changes were documented, the median number of days between hospital visit and documentation was 3 (IQR 0–18).

Conclusions

One third of in-hospital prescription changes was not or incorrectly documented in the PCP’s record, which likely puts patients at risk of adverse drug events after hospital visits. Such flawed reliability of a routine care process is unacceptable and warrants improvement and close monitoring.
Appendix
Available only for authorised users
Literature
1.
go back to reference Bodenheimer T. Coordinating care: a perilous journey through the health care system. N Engl J Med. 2008;358:1064–71.CrossRefPubMed Bodenheimer T. Coordinating care: a perilous journey through the health care system. N Engl J Med. 2008;358:1064–71.CrossRefPubMed
2.
go back to reference Koné Pefoyo AJ, Bronskill SE, Gruneir A, Calzavara A, Thavorn K, Petrosyan Y, et al. The increasing burden and complexity of multimorbidity. BMC Public Health. 2015;15:415.CrossRefPubMedCentral Koné Pefoyo AJ, Bronskill SE, Gruneir A, Calzavara A, Thavorn K, Petrosyan Y, et al. The increasing burden and complexity of multimorbidity. BMC Public Health. 2015;15:415.CrossRefPubMedCentral
3.
go back to reference Barnett K, Mercer SW, Norbury M, Watt G, Wyke S, Guthrie B. Epidemiology of multimorbidity and implications for health care, research, and medical education: a cross-sectional study. Lancet. 2012;380:37–43.CrossRefPubMed Barnett K, Mercer SW, Norbury M, Watt G, Wyke S, Guthrie B. Epidemiology of multimorbidity and implications for health care, research, and medical education: a cross-sectional study. Lancet. 2012;380:37–43.CrossRefPubMed
4.
go back to reference Vos L, Chalmers SE, Duckers ML, Groenewegen PP, Wagner C, van Merode GG. Towards an organisation-wide process-oriented organisation of care: a literature review. Implement Sci. 2011; 6.8–5908–6-8 Vos L, Chalmers SE, Duckers ML, Groenewegen PP, Wagner C, van Merode GG. Towards an organisation-wide process-oriented organisation of care: a literature review. Implement Sci. 2011; 6.8–5908–6-8
6.
go back to reference M Naylor, SA. Keating. Transitional care: moving patients from one care setting to another. Am J Nurs 2008; 108(9 Suppl): 58–63. M Naylor, SA. Keating. Transitional care: moving patients from one care setting to another. Am J Nurs 2008; 108(9 Suppl): 58–63.
8.
go back to reference Jones CD, MB V, O'Donnell CM, Anderson ME, Patel S, Wald HL, et al. A failure to communicate: a qualitative exploration of care coordination between hospitalists and primary care providers around patient hospitalizations. J Gen Intern Med. 2015;30(4):417–24.CrossRefPubMed Jones CD, MB V, O'Donnell CM, Anderson ME, Patel S, Wald HL, et al. A failure to communicate: a qualitative exploration of care coordination between hospitalists and primary care providers around patient hospitalizations. J Gen Intern Med. 2015;30(4):417–24.CrossRefPubMed
9.
go back to reference Göbel B, Zwart D, Hesselink G, Pijnenborg L, Barach P, Kalkman C, et al. Stakeholder perspectives on handovers between hospital staff and general practitioners: an evaluation through the microsystems lens. BMJ Qual Saf. 2012;21:i106–13.CrossRefPubMedPubMedCentral Göbel B, Zwart D, Hesselink G, Pijnenborg L, Barach P, Kalkman C, et al. Stakeholder perspectives on handovers between hospital staff and general practitioners: an evaluation through the microsystems lens. BMJ Qual Saf. 2012;21:i106–13.CrossRefPubMedPubMedCentral
10.
go back to reference Fulton MM, Riley AE. Polypharmacy in the elderly: a literature review. J Am Acad Nurse Practitioners. 2005;17:123–32.CrossRef Fulton MM, Riley AE. Polypharmacy in the elderly: a literature review. J Am Acad Nurse Practitioners. 2005;17:123–32.CrossRef
11.
go back to reference Lemmens LC, Weda M. Polyfarmacie bij kwetsbare ouderen: risico’s rondom overgangen tussen eerste- en tweedelijnszorg (in Dutch). RIVM. 2015; Lemmens LC, Weda M. Polyfarmacie bij kwetsbare ouderen: risico’s rondom overgangen tussen eerste- en tweedelijnszorg (in Dutch). RIVM. 2015;
12.
go back to reference Coleman EA, Smith JD, Frank JC, Eilertsen TB, Thiare JN, Kramer AM. Development and testing of a measure designed to assess the quality of care transitions. Int J Integr Care. 2002;2:e02.PubMedPubMedCentral Coleman EA, Smith JD, Frank JC, Eilertsen TB, Thiare JN, Kramer AM. Development and testing of a measure designed to assess the quality of care transitions. Int J Integr Care. 2002;2:e02.PubMedPubMedCentral
13.
go back to reference Cornish PL, Knowles SR, Marchesano R, Tam V, Shadowitz S, Juurlink DN, et al. Unintended medication discrepancies at the time of hospital admission. Arch Intern Med. 2005;165:424–9.CrossRefPubMed Cornish PL, Knowles SR, Marchesano R, Tam V, Shadowitz S, Juurlink DN, et al. Unintended medication discrepancies at the time of hospital admission. Arch Intern Med. 2005;165:424–9.CrossRefPubMed
14.
go back to reference Van der Linden CM, Kerskes MC, Bijl AM, Maas HA, Egberts AC, Jansen PA. Represcription after adverse drug reaction in the elderly: a descriptive study. Arch Intern Med. 2006;166:1666–7.CrossRefPubMed Van der Linden CM, Kerskes MC, Bijl AM, Maas HA, Egberts AC, Jansen PA. Represcription after adverse drug reaction in the elderly: a descriptive study. Arch Intern Med. 2006;166:1666–7.CrossRefPubMed
15.
go back to reference Burnett S, Franklin BD, Moorthy K, Cooke MW, Vincent C. How reliable are clinical systems in the UK NHS? A study of seven NHS organisations. BMJ Quality Safety. 2012;21(6):466–72.CrossRefPubMedPubMedCentral Burnett S, Franklin BD, Moorthy K, Cooke MW, Vincent C. How reliable are clinical systems in the UK NHS? A study of seven NHS organisations. BMJ Quality Safety. 2012;21(6):466–72.CrossRefPubMedPubMedCentral
16.
go back to reference van der Stelt CA, Vermeulen Windsant-van den Tweel AM, Egberts AC, van den Bemt PM, Leendertse AJ, Hermens WA, et al. The association between potentially inappropriate prescribing and medication-related hospital admissions in older patients: a nested case control study. Drug Saf 2016;39(1):79–87. van der Stelt CA, Vermeulen Windsant-van den Tweel AM, Egberts AC, van den Bemt PM, Leendertse AJ, Hermens WA, et al. The association between potentially inappropriate prescribing and medication-related hospital admissions in older patients: a nested case control study. Drug Saf 2016;39(1):79–87.
17.
go back to reference Uitvlugt EB, Siegert CEH, Janssen MJA, Nijpels G. Karapinar-Carkit. Completeness of medication-related information in discharge letters and post-discharge general practitioner overviews. Int J Clin Pharm. 2015;37(6):1206–12.CrossRefPubMed Uitvlugt EB, Siegert CEH, Janssen MJA, Nijpels G. Karapinar-Carkit. Completeness of medication-related information in discharge letters and post-discharge general practitioner overviews. Int J Clin Pharm. 2015;37(6):1206–12.CrossRefPubMed
18.
go back to reference Cresswell KM, Sadler S, Rodgers S, Avery A, Cantrill J, Murray SA, et al. An embedded longitudinal multi-faceted qualitative evaluation of a complex cluster randomized controlled trial aiming to reduce clinically important errors in medicines management in general practice. Trials 2012;13.78–6215–13-78. Cresswell KM, Sadler S, Rodgers S, Avery A, Cantrill J, Murray SA, et al. An embedded longitudinal multi-faceted qualitative evaluation of a complex cluster randomized controlled trial aiming to reduce clinically important errors in medicines management in general practice. Trials 2012;13.78–6215–13-78.
19.
go back to reference Van Melle MA, Zwart DLM, de Bont A, Mol IWM, van Stel HF, de Wit NJ. Improving transitional patient safety: research protocol of the transitional incident prevention Programme. Safety. in Health. 2015;1:13. Van Melle MA, Zwart DLM, de Bont A, Mol IWM, van Stel HF, de Wit NJ. Improving transitional patient safety: research protocol of the transitional incident prevention Programme. Safety. in Health. 2015;1:13.
23.
go back to reference Gandhi TK, Sittig DF, Franklin M, Sussman AJ, Fairchild DG, Bates DW. Communication breakdown in the outpatient referral process. J Gen Intern Med. 2000;15:626–31.CrossRefPubMedPubMedCentral Gandhi TK, Sittig DF, Franklin M, Sussman AJ, Fairchild DG, Bates DW. Communication breakdown in the outpatient referral process. J Gen Intern Med. 2000;15:626–31.CrossRefPubMedPubMedCentral
24.
25.
go back to reference Bell CM, Schnipper JL, Auerbach AD, Kaboli PJ, Wetterneck TB, Gonzales DV, et al. Association of communication between hospital-based physicians and primary care providers with patient outcomes. J Gen Intern Med. 2009;24:381–6.CrossRefPubMed Bell CM, Schnipper JL, Auerbach AD, Kaboli PJ, Wetterneck TB, Gonzales DV, et al. Association of communication between hospital-based physicians and primary care providers with patient outcomes. J Gen Intern Med. 2009;24:381–6.CrossRefPubMed
26.
go back to reference Kripalani S, LeFevre F, Phillips CO, Williams MV, Basaviah P, Baker DW. Deficits in communication and information transfer between hospital-based and primary care physicians: implications for patient safety and continuity of care. JAMA. 2007;297(8):831–41.CrossRefPubMed Kripalani S, LeFevre F, Phillips CO, Williams MV, Basaviah P, Baker DW. Deficits in communication and information transfer between hospital-based and primary care physicians: implications for patient safety and continuity of care. JAMA. 2007;297(8):831–41.CrossRefPubMed
27.
go back to reference Sen S, Bowen JF, Ganetsky VS, Hadley D, Melody K, Otsuka S, et al. Pharmacists implementing transitions of care in inpatient, ambulatory and community practice settings. Pharm Pract (Granada). 2014;12(2):439.CrossRef Sen S, Bowen JF, Ganetsky VS, Hadley D, Melody K, Otsuka S, et al. Pharmacists implementing transitions of care in inpatient, ambulatory and community practice settings. Pharm Pract (Granada). 2014;12(2):439.CrossRef
28.
go back to reference Hume AL, Kirwin J, Bieber HL, Couchenour RL, Hall DL, Kennedy AK, et al. Improving care transitions: current practice and future opportunities for pharmacists. Pharmacotherapy. 2012;32(11):e326–37.CrossRefPubMed Hume AL, Kirwin J, Bieber HL, Couchenour RL, Hall DL, Kennedy AK, et al. Improving care transitions: current practice and future opportunities for pharmacists. Pharmacotherapy. 2012;32(11):e326–37.CrossRefPubMed
29.
go back to reference Kattel S, Manning DM, Erwin PJ, Wood H, Kashiwagi DT, Murad MH. Information transfer at hospital discharge: a systematic review. J Patient Saf. 2016;00:00–0. Kattel S, Manning DM, Erwin PJ, Wood H, Kashiwagi DT, Murad MH. Information transfer at hospital discharge: a systematic review. J Patient Saf. 2016;00:00–0.
30.
go back to reference Nemeth C, Wears R, Woods D, Hollnagel E, Cook R. Minding the Gaps: Creating Resilience in Health Care. In: Henriksen K, Battles JB, Keyes MA, et al., editors. Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 3: Performance and Tools). Rockville (MD): Agency for Healthcare Research and Quality (US); 2008. Nemeth C, Wears R, Woods D, Hollnagel E, Cook R. Minding the Gaps: Creating Resilience in Health Care. In: Henriksen K, Battles JB, Keyes MA, et al., editors. Advances in Patient Safety: New Directions and Alternative Approaches (Vol. 3: Performance and Tools). Rockville (MD): Agency for Healthcare Research and Quality (US); 2008.
Metadata
Title
In-hospital prescription changes and documentation in the medical records of the primary care provider: results from a medical record review study
Authors
Judith M. Poldervaart
Marije A. van Melle
Sanne Willemse
Niek J. de Wit
Dorien L.M. Zwart
Publication date
01-12-2017
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2017
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-017-2738-6

Other articles of this Issue 1/2017

BMC Health Services Research 1/2017 Go to the issue