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Published in: BMC Health Services Research 1/2017

Open Access 01-12-2017 | Research article

Health service changes to address diabetes in pregnancy in a complex setting: perspectives of health professionals

Authors: R. Kirkham, J. A. Boyle, C. Whitbread, M. Dowden, C. Connors, S. Corpus, L. McCarthy, J. Oats, H. D. McIntyre, E. Moore, K. O’Dea, A. Brown, L. Maple-Brown, On behalf of the NT Diabetes in Pregnancy Partnership

Published in: BMC Health Services Research | Issue 1/2017

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Abstract

Background

Australian Aboriginal and Torres Strait Islander women have high rates of gestational and pre-existing type 2 diabetes in pregnancy. The Northern Territory (NT) Diabetes in Pregnancy Partnership was established to enhance systems and services to improve health outcomes. It has three arms: a clinical register, developing models of care and a longitudinal birth cohort. This study used a process evaluation to report on health professional’s perceptions of models of care and related quality improvement activities since the implementation of the Partnership.

Methods

Changes to models of care were documented according to goals and aims of the Partnership and reviewed annually by the Partnership Steering group. A ‘systems assessment tool’ was used to guide six focus groups (49 healthcare professionals). Transcripts were coded and analysed according to pre-identified themes of orientation and guidelines, education, communication, logistics and access, and information technology.

Results

Key improvements since implementation of the Partnership include: health professional relationships, communication and education; and integration of quality improvement activities. Focus groups with 49 health professionals provided in depth information about how these activities have impacted their practice and models of care for diabetes in pregnancy. Co-ordination of care was reported to have improved, however it was also identified as an opportunity for further development. Recommendations included a central care coordinator, better integration of information technology systems and ongoing comprehensive quality improvement processes.

Conclusions

The Partnership has facilitated quality improvement through supporting the development of improved systems that enhance models of care. Persisting challenges exist for delivering care to a high risk population however improvements in formal processes and structures, as demonstrated in this work thus far, play an important role in work towards improving health outcomes.
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Metadata
Title
Health service changes to address diabetes in pregnancy in a complex setting: perspectives of health professionals
Authors
R. Kirkham
J. A. Boyle
C. Whitbread
M. Dowden
C. Connors
S. Corpus
L. McCarthy
J. Oats
H. D. McIntyre
E. Moore
K. O’Dea
A. Brown
L. Maple-Brown
On behalf of the NT Diabetes in Pregnancy Partnership
Publication date
01-12-2017
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2017
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-017-2478-7

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