Skip to main content
Top
Published in: Journal of General Internal Medicine 7/2012

01-07-2012 | Original Research

How Much Time Do Low-Income Patients and Primary Care Physicians Actually Spend Discussing Pain? A Direct Observation Study

Authors: Stephen G. Henry, MD, Susan Eggly, PhD

Published in: Journal of General Internal Medicine | Issue 7/2012

Login to get access

ABSTRACT

BACKGROUND

We know little about how much time low-income patients and physicians spend discussing pain during primary care visits.

OBJECTIVE

To measure the frequency and duration of pain-related discussions at a primary care clinic serving mostly low-income black patients; to investigate variables associated with these discussions.

DESIGN

We measured the frequency and duration of pain-related discussions using video-recorded primary care visits; we used multiple regression to evaluate associations between discussions and patient self-report variables.

PARTICIPANTS

A total of 133 patients presenting to a primary care clinic for any reason; 17 family medicine residents.

MAIN MEASURES

Independent variables were pain severity, health status, physical function, chief complaint, and whether the patient and physician had met previously. Dependent variables were presence of pain-related discussions and percent of total visit time spent discussing pain.

KEY RESULTS

Sixty-nine percent of visits included pain-related discussions with a mean duration of 5.9 min (34% of total visit time). Increasing pain severity [OR 1.69, 95% CI (1.18, 2.41)] and pain-related chief complaints [OR 4.10, 95% CI (1.39, 12.12)] were positively associated with the probability of discussing pain. When patients discussed pain, they spent 4.5% more [95% CI (0.60, 8.37)] total visit time discussing pain for every one-point increase in pain severity. Better physical function was negatively associated with the probability of discussing pain [OR 0.65, 95% CI (0.48, 0.86)], but positively associated with the percent of total visit time spent discussing pain [3% increase; 95% CI (0.32, 5.75)] for every one-point increase in physical function). Patients and physicians who had met previously spent 11% less [95% CI (-21.65, -0.55)] total visit time discussing pain. Pain severity was positively associated with time spent discussing pain only when patients and physicians had not met previously.

CONCLUSIONS

Pain-related discussions comprise a substantial proportion of time during primary care visits. Future research should evaluate the relationship between time spent discussing pain and the quality of primary care pain management.
Appendix
Available only for authorised users
Literature
1.
go back to reference Gureje O, Von Korff M, Simon GE, Gater R. Persistent pain and well-being—a World Health Organization study in primary care. JAMA. 1998;280:147–51.PubMedCrossRef Gureje O, Von Korff M, Simon GE, Gater R. Persistent pain and well-being—a World Health Organization study in primary care. JAMA. 1998;280:147–51.PubMedCrossRef
2.
go back to reference Stewart WF, Ricci JA, Chee E, Morganstein D, Lipton R. Lost productive time and cost due to common pain conditions in the US workforce. JAMA. 2003;290:2443–54.PubMedCrossRef Stewart WF, Ricci JA, Chee E, Morganstein D, Lipton R. Lost productive time and cost due to common pain conditions in the US workforce. JAMA. 2003;290:2443–54.PubMedCrossRef
3.
go back to reference Krueger AB, Stone AA. Assessment of pain: a community-based diary survey in the USA. Lancet. 2008;371:1519–25.PubMedCrossRef Krueger AB, Stone AA. Assessment of pain: a community-based diary survey in the USA. Lancet. 2008;371:1519–25.PubMedCrossRef
4.
go back to reference Institute of Medicine. Relieving Pain in America: a Blueprint for Transforming Prevention, Care, Education, and Research. Washington, DC: National Academies Press; 2011. Institute of Medicine. Relieving Pain in America: a Blueprint for Transforming Prevention, Care, Education, and Research. Washington, DC: National Academies Press; 2011.
5.
go back to reference Kerns R, Otis J, Rosenberg R, Reid MC. Veterans’ reports of pain and associations with ratings of health, health-risk behaviors, affective distress, and use of the healthcare system. J Rehabil Res Dev. 2003;40:371–9.PubMedCrossRef Kerns R, Otis J, Rosenberg R, Reid MC. Veterans’ reports of pain and associations with ratings of health, health-risk behaviors, affective distress, and use of the healthcare system. J Rehabil Res Dev. 2003;40:371–9.PubMedCrossRef
6.
go back to reference Anderson KO, Green CR, Payne R. Racial and ethnic disparities in pain: causes and consequences of unequal care. J Pain. 2009;10:1187–204.PubMedCrossRef Anderson KO, Green CR, Payne R. Racial and ethnic disparities in pain: causes and consequences of unequal care. J Pain. 2009;10:1187–204.PubMedCrossRef
7.
go back to reference Shavers VL, Bakos A, Sheppard VB. Race, ethnicity, and pain among the US adult population. J Health Care Poor Underserved. 2010;21:177–220.PubMedCrossRef Shavers VL, Bakos A, Sheppard VB. Race, ethnicity, and pain among the US adult population. J Health Care Poor Underserved. 2010;21:177–220.PubMedCrossRef
8.
go back to reference Mantyselka PT, Turunen JHO, Ahonen RS, Kumpusalo EA. Chronic pain and poor self-rated health. JAMA. 2003;290:2435–42.PubMedCrossRef Mantyselka PT, Turunen JHO, Ahonen RS, Kumpusalo EA. Chronic pain and poor self-rated health. JAMA. 2003;290:2435–42.PubMedCrossRef
9.
go back to reference Butchart A, Kerr EA, Heisler M, Piette JD, Krein SL. Experience and management of chronic pain among patients with other complex chronic conditions. Clin J Pain. 2009;25:293–8.PubMedCrossRef Butchart A, Kerr EA, Heisler M, Piette JD, Krein SL. Experience and management of chronic pain among patients with other complex chronic conditions. Clin J Pain. 2009;25:293–8.PubMedCrossRef
10.
go back to reference Matthias MS, Parpart AL, Nyland KA, et al. The patient-provider relationship in chronic pain care: Providers’ perspectives. Pain Med. 2010;11:1688–97.PubMedCrossRef Matthias MS, Parpart AL, Nyland KA, et al. The patient-provider relationship in chronic pain care: Providers’ perspectives. Pain Med. 2010;11:1688–97.PubMedCrossRef
11.
go back to reference Upshur CC, Bacigalupe G, Luckmann R. "They don’t want anything to do with you": patient views of primary care management of chronic pain. Pain Med. 2010;11:1791–8.PubMedCrossRef Upshur CC, Bacigalupe G, Luckmann R. "They don’t want anything to do with you": patient views of primary care management of chronic pain. Pain Med. 2010;11:1791–8.PubMedCrossRef
13.
go back to reference Zubkoff L, Lorenz KA, Lanto AB, et al. Does screening for pain correspond to high quality care for veterans? J Gen Intern Med. 2010;25:900–5.PubMedCrossRef Zubkoff L, Lorenz KA, Lanto AB, et al. Does screening for pain correspond to high quality care for veterans? J Gen Intern Med. 2010;25:900–5.PubMedCrossRef
14.
go back to reference Mularski RA, White-Chu F, Overbay D, Miller L, Asch SM, Ganzini L. Measuring pain as the 5th vital sign does not improve quality of pain management. J Gen Intern Med. 2006;21:607–12.PubMedCrossRef Mularski RA, White-Chu F, Overbay D, Miller L, Asch SM, Ganzini L. Measuring pain as the 5th vital sign does not improve quality of pain management. J Gen Intern Med. 2006;21:607–12.PubMedCrossRef
15.
go back to reference Zulman DM, Kerr EA, Hofer TP, Heisler M, Zikmund-Fisher BJ. Patient-provider concordance in the prioritization of health conditions among hypertensive diabetes patients. J Gen Intern Med. 2010;25:408–14.PubMedCrossRef Zulman DM, Kerr EA, Hofer TP, Heisler M, Zikmund-Fisher BJ. Patient-provider concordance in the prioritization of health conditions among hypertensive diabetes patients. J Gen Intern Med. 2010;25:408–14.PubMedCrossRef
16.
go back to reference Krein SL, Hofer TP, Holleman R, Piette JD, Klamerus ML, Kerr EA. More than a pain in the neck: how discussing chronic pain affects hypertension medication intensification. J Gen Intern Med. 2009;24:911–6.PubMedCrossRef Krein SL, Hofer TP, Holleman R, Piette JD, Klamerus ML, Kerr EA. More than a pain in the neck: how discussing chronic pain affects hypertension medication intensification. J Gen Intern Med. 2009;24:911–6.PubMedCrossRef
17.
go back to reference Sullivan M, Ferrell B. Ethical challenges in the management of chronic nonmalignant pain: Negotiating through the cloud of doubt. J Pain. 2005;6:2–9.PubMedCrossRef Sullivan M, Ferrell B. Ethical challenges in the management of chronic nonmalignant pain: Negotiating through the cloud of doubt. J Pain. 2005;6:2–9.PubMedCrossRef
18.
go back to reference Matthias MS, Bair MJ. The patient-provider relationship in chronic pain management: where do we go from here? Pain Med. 2010;11:1747–9.PubMedCrossRef Matthias MS, Bair MJ. The patient-provider relationship in chronic pain management: where do we go from here? Pain Med. 2010;11:1747–9.PubMedCrossRef
19.
go back to reference Stange KC, Zyzanski SJ, Smith TF, et al. How valid are medical records and patient questionnaires for physician profiling and health services research? A comparison with direct observation of patient visits. Med Care. 1998;36:851–67.PubMedCrossRef Stange KC, Zyzanski SJ, Smith TF, et al. How valid are medical records and patient questionnaires for physician profiling and health services research? A comparison with direct observation of patient visits. Med Care. 1998;36:851–67.PubMedCrossRef
20.
go back to reference Krebs EE, Bair MJ, Carey TS, Weinberger M. Documentation of pain care processes does not accurately reflect pain management delivered in primary care. J Gen Intern Med. 2010;25:194–9.PubMedCrossRef Krebs EE, Bair MJ, Carey TS, Weinberger M. Documentation of pain care processes does not accurately reflect pain management delivered in primary care. J Gen Intern Med. 2010;25:194–9.PubMedCrossRef
21.
go back to reference Smith DM, Brown SL, Ubel PA. Mispredictions and misrecollections: challenges for subjective outcome measurement. Disabil Rehabil. 2008;30:418–24.PubMedCrossRef Smith DM, Brown SL, Ubel PA. Mispredictions and misrecollections: challenges for subjective outcome measurement. Disabil Rehabil. 2008;30:418–24.PubMedCrossRef
22.
go back to reference Hertwig R, Fanselow C, Hoffrage U. Hindsight bias: how knowledge and heuristics affect our reconstruction of the past. Memory. 2003;11:357–77.PubMedCrossRef Hertwig R, Fanselow C, Hoffrage U. Hindsight bias: how knowledge and heuristics affect our reconstruction of the past. Memory. 2003;11:357–77.PubMedCrossRef
23.
go back to reference Ory MG, Yuma PJ, Hurwicz ML, et al. Prevalence and correlates of doctor-geriatric patient lifestyle discussions: analysis of ADEPT videotapes. Prev Med. 2006;43:494–7.PubMedCrossRef Ory MG, Yuma PJ, Hurwicz ML, et al. Prevalence and correlates of doctor-geriatric patient lifestyle discussions: analysis of ADEPT videotapes. Prev Med. 2006;43:494–7.PubMedCrossRef
24.
go back to reference Bensing JM, Roter DL, Hulsman RL. Communication patterns of primary care physicians in the United States and The Netherlands. J Gen Intern Med. 2003;18:335–42.PubMedCrossRef Bensing JM, Roter DL, Hulsman RL. Communication patterns of primary care physicians in the United States and The Netherlands. J Gen Intern Med. 2003;18:335–42.PubMedCrossRef
25.
go back to reference Penner LA, Dovidio JF, Edmondson D, et al. The experience of discrimination and black-white health disparities in medical care. J Black Psychol. 2009;35:180–203.CrossRef Penner LA, Dovidio JF, Edmondson D, et al. The experience of discrimination and black-white health disparities in medical care. J Black Psychol. 2009;35:180–203.CrossRef
26.
go back to reference Penner LA, Dovidio JF, West TV, et al. Aversive racism and medical interactions with black patients: a field study. J Exp Soc Psychol. 2010;46:436–40.PubMedCrossRef Penner LA, Dovidio JF, West TV, et al. Aversive racism and medical interactions with black patients: a field study. J Exp Soc Psychol. 2010;46:436–40.PubMedCrossRef
27.
go back to reference Stewart AL, Hays RD, Ware JE. The MOS short-form general health survey: reliability and validity in a patient population. Med Care. 1988;26:724–32.PubMedCrossRef Stewart AL, Hays RD, Ware JE. The MOS short-form general health survey: reliability and validity in a patient population. Med Care. 1988;26:724–32.PubMedCrossRef
28.
go back to reference Albrecht TL, Ruckdeschel JC, Ray FL, et al. A portable, unobtrusive device for videorecording clinical interactions. Behave Res Methods. 2005;37:165–9.CrossRef Albrecht TL, Ruckdeschel JC, Ray FL, et al. A portable, unobtrusive device for videorecording clinical interactions. Behave Res Methods. 2005;37:165–9.CrossRef
29.
go back to reference Noldus LPJJ, Trienes RJH, Hendriksen AHM, Jansen H, Jansen RG. The observer video-pro: new software for the collection, management, and presentation of time-structured data from videotapes and digital media files. Behav Res Methods Instrum Comput. 2000;32:197–206.PubMedCrossRef Noldus LPJJ, Trienes RJH, Hendriksen AHM, Jansen H, Jansen RG. The observer video-pro: new software for the collection, management, and presentation of time-structured data from videotapes and digital media files. Behav Res Methods Instrum Comput. 2000;32:197–206.PubMedCrossRef
32.
go back to reference Kerr EA, Heisler M, Krein SL, et al. Beyond comorbidity counts: how do comorbidity type and severity influence diabetes patients’ treatment priorities and self-management? J Gen Intern Med. 2007;22:1635–40.PubMedCrossRef Kerr EA, Heisler M, Krein SL, et al. Beyond comorbidity counts: how do comorbidity type and severity influence diabetes patients’ treatment priorities and self-management? J Gen Intern Med. 2007;22:1635–40.PubMedCrossRef
33.
go back to reference Rigler SK, Studenski S, Wallace D, Reker DM, Duncan PW. Co-morbidity adjustment for functional outcomes in community-dwelling older adults. Clin Rehabil. 2002;16:420–8.PubMedCrossRef Rigler SK, Studenski S, Wallace D, Reker DM, Duncan PW. Co-morbidity adjustment for functional outcomes in community-dwelling older adults. Clin Rehabil. 2002;16:420–8.PubMedCrossRef
34.
go back to reference Hanley JA, Negassa A, Edwardes MDd, Forrester JE. Statistical analysis of correlated data using generalized estimating equations: an orientation. Am J Epidemiol. 2003;157:364–75.PubMedCrossRef Hanley JA, Negassa A, Edwardes MDd, Forrester JE. Statistical analysis of correlated data using generalized estimating equations: an orientation. Am J Epidemiol. 2003;157:364–75.PubMedCrossRef
35.
go back to reference Diggle P, Heagerty P, Liang K-L, Zeger SL. Analysis of Longitudinal Data. 2nd ed. Oxford, New York: Oxford University Press; 2002. Diggle P, Heagerty P, Liang K-L, Zeger SL. Analysis of Longitudinal Data. 2nd ed. Oxford, New York: Oxford University Press; 2002.
36.
go back to reference Royston P. Multiple imputation of missing values: update. Stata J. 2005;5:188–201. Royston P. Multiple imputation of missing values: update. Stata J. 2005;5:188–201.
37.
go back to reference Royston P. Multiple imputation of missing values: further update of ice, with an emphasis on categorical variables. Stata J. 2009;9:466–77. Royston P. Multiple imputation of missing values: further update of ice, with an emphasis on categorical variables. Stata J. 2009;9:466–77.
38.
go back to reference Tai-Seale M, Bolin J, Bao X, Street R. Management of chronic pain among older patients: inside primary care in the US. Eur J Pain. 2011;[in press]. Tai-Seale M, Bolin J, Bao X, Street R. Management of chronic pain among older patients: inside primary care in the US. Eur J Pain. 2011;[in press].
39.
go back to reference Rios RR, Zautra AJ. Socioeconomic disparities in pain: the role of economic hardship and daily financial worry. Health Psychol. 2011;30:58–66.PubMedCrossRef Rios RR, Zautra AJ. Socioeconomic disparities in pain: the role of economic hardship and daily financial worry. Health Psychol. 2011;30:58–66.PubMedCrossRef
40.
go back to reference Bruckenthal P, Reid MC, Reisner L. Special issues in the management of chronic pain in older adults. Pain Med. 2009;10:S67–78.PubMedCrossRef Bruckenthal P, Reid MC, Reisner L. Special issues in the management of chronic pain in older adults. Pain Med. 2009;10:S67–78.PubMedCrossRef
41.
go back to reference Krebs EE, Bair MJ, Damush TM, Tu W, Wu J, Kroenke K. Comparative responsiveness of pain outcome measures among primary care patients with musculoskeletal pain. Med Care. 2010;48:1007–14.PubMedCrossRef Krebs EE, Bair MJ, Damush TM, Tu W, Wu J, Kroenke K. Comparative responsiveness of pain outcome measures among primary care patients with musculoskeletal pain. Med Care. 2010;48:1007–14.PubMedCrossRef
42.
go back to reference Howard DL, Bunch CD, Mundia WO, et al. Comparing United States versus international medical school graduate physicians who serve African-American and white elderly. Health Serv Res. 2006;41:2155–81.PubMedCrossRef Howard DL, Bunch CD, Mundia WO, et al. Comparing United States versus international medical school graduate physicians who serve African-American and white elderly. Health Serv Res. 2006;41:2155–81.PubMedCrossRef
43.
go back to reference Varkey AB, Manwell LB, Williams ES, et al. Separate and unequal: clinics where minority and nonminority patients receive primary care. Arch Intern Med. 2009;169:243–50.PubMedCrossRef Varkey AB, Manwell LB, Williams ES, et al. Separate and unequal: clinics where minority and nonminority patients receive primary care. Arch Intern Med. 2009;169:243–50.PubMedCrossRef
44.
go back to reference Cooper LA, Roter DL, Johnson RL, Ford DE, Steinwachs DM, Powe NR. Patient-centered communication, ratings of care, and concordance of patient and physician race. Ann Intern Med. 2003;139:907–15.PubMed Cooper LA, Roter DL, Johnson RL, Ford DE, Steinwachs DM, Powe NR. Patient-centered communication, ratings of care, and concordance of patient and physician race. Ann Intern Med. 2003;139:907–15.PubMed
45.
46.
go back to reference Rogers J, Curtis P. The concept and measurement of continuity in primary care. Am J Public Health. 1980;70:122–7.PubMedCrossRef Rogers J, Curtis P. The concept and measurement of continuity in primary care. Am J Public Health. 1980;70:122–7.PubMedCrossRef
47.
go back to reference Burgess DJ, van Ryn M, Crowley-Matoka M, Malat J. Understanding the provider contribution to race/ethnicity disparities in pain treatment: insights from dual process models of stereotyping. Pain Med. 2006;7:119–34.PubMedCrossRef Burgess DJ, van Ryn M, Crowley-Matoka M, Malat J. Understanding the provider contribution to race/ethnicity disparities in pain treatment: insights from dual process models of stereotyping. Pain Med. 2006;7:119–34.PubMedCrossRef
48.
go back to reference Klonoff EA. Disparities in the provision of medical care: an outcome in search of an explanation. J Behav Med. 2009;32:48–63.PubMedCrossRef Klonoff EA. Disparities in the provision of medical care: an outcome in search of an explanation. J Behav Med. 2009;32:48–63.PubMedCrossRef
49.
go back to reference Eggly S, Tzelepis A. Relational control in difficult physician-patient encounters: negotiating treatment for pain. J Heal Commun. 2001;6:323–33.CrossRef Eggly S, Tzelepis A. Relational control in difficult physician-patient encounters: negotiating treatment for pain. J Heal Commun. 2001;6:323–33.CrossRef
Metadata
Title
How Much Time Do Low-Income Patients and Primary Care Physicians Actually Spend Discussing Pain? A Direct Observation Study
Authors
Stephen G. Henry, MD
Susan Eggly, PhD
Publication date
01-07-2012
Publisher
Springer-Verlag
Published in
Journal of General Internal Medicine / Issue 7/2012
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-011-1960-x

Other articles of this Issue 7/2012

Journal of General Internal Medicine 7/2012 Go to the issue

Healing Arts: Materia Medica

I’m Sorry and an Unexpected Response

Live Webinar | 27-06-2024 | 18:00 (CEST)

Keynote webinar | Spotlight on medication adherence

Live: Thursday 27th June 2024, 18:00-19:30 (CEST)

WHO estimates that half of all patients worldwide are non-adherent to their prescribed medication. The consequences of poor adherence can be catastrophic, on both the individual and population level.

Join our expert panel to discover why you need to understand the drivers of non-adherence in your patients, and how you can optimize medication adherence in your clinics to drastically improve patient outcomes.

Prof. Kevin Dolgin
Prof. Florian Limbourg
Prof. Anoop Chauhan
Developed by: Springer Medicine
Obesity Clinical Trial Summary

At a glance: The STEP trials

A round-up of the STEP phase 3 clinical trials evaluating semaglutide for weight loss in people with overweight or obesity.

Developed by: Springer Medicine

Highlights from the ACC 2024 Congress

Year in Review: Pediatric cardiology

Watch Dr. Anne Marie Valente present the last year's highlights in pediatric and congenital heart disease in the official ACC.24 Year in Review session.

Year in Review: Pulmonary vascular disease

The last year's highlights in pulmonary vascular disease are presented by Dr. Jane Leopold in this official video from ACC.24.

Year in Review: Valvular heart disease

Watch Prof. William Zoghbi present the last year's highlights in valvular heart disease from the official ACC.24 Year in Review session.

Year in Review: Heart failure and cardiomyopathies

Watch this official video from ACC.24. Dr. Biykem Bozkurt discusses last year's major advances in heart failure and cardiomyopathies.