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Digestive Diseases and Sciences
Published in: Digestive Diseases and Sciences 12/2015

01-12-2015 | Editorial

Do Automated Telephone Systems Decrease Hospital Readmissions Among Patients with Cirrhosis?

Authors: Bruce Runyon, Lavinia Mitroi

Published in: Digestive Diseases and Sciences | Issue 12/2015

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Excerpt

Even though the traditional adage “everyone needs a good listening to” is doubly true within the patient–physician relationship, patients often have difficulty reaching their physician once they exit the examination room, with the patient, front desk, and the physician playing “telephone tag” rather than effectively communicating, tragically culminating at times with a visit to the emergency department for patients suffering from more serious conditions. …
Literature
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Anderson R, Barbara A, Feldman S. What patients want: a content analysis of key qualities that influence patient satisfaction. J Med Pract Manag. 2007;22:255–261.
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Berckelaer AV, DiRocco D, Ferguson M, Gray P, Marcus N, Day S. Building a patient-centered medical home: obtaining the patient’s voice. JABFM. 2012;25:192–198.CrossRefPubMed
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Koch G, Wakefield BJ, Wakefield DS. Barriers and facilitators to managing multiple chronic conditions: a systematic literature review. West J Nurs Res. 2015;37:498–516.CrossRefPubMed
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Thomson M, Volk M, Kim HM, Piette J. An automated telephone monitoring system to identify patients with cirrhosis at risk for re-hospitalization. Dig Dis Sci. (Epub ahead of print). doi:10.​1007/​s10620-015-3744-3.
Metadata
Title
Do Automated Telephone Systems Decrease Hospital Readmissions Among Patients with Cirrhosis?
Authors
Bruce Runyon
Lavinia Mitroi
Publication date
01-12-2015
Publisher
Springer US
Published in
Digestive Diseases and Sciences / Issue 12/2015
Print ISSN: 0163-2116
Electronic ISSN: 1573-2568
DOI
https://doi.org/10.1007/s10620-015-3883-6

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