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BMC Medical Informatics and Decision Making

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Open Access 01-12-2023 | Research

Comprehensive improvements in the emergency laboratory test process based on information technology

Authors: Liang Zhang, Zhen Hua Liu, Yin Jiang Lv, Shui Fu, Zhang Mei Luo, Mei Li Guo

Published in: BMC Medical Informatics and Decision Making | Issue 1/2023

Abstract

Objective

To explore the application effects of information technology (IT) on emergency laboratory testing procedures.

Methods

In this study, IT-based optimisation of the emergency laboratory testing process was implemented between October and December 2021. Thus, the emergency laboratory test reports from January to September 2021 were placed into the pre-optimised group, while those from January to September 2022 were categorised into the post-optimised group. Besides, the emergency laboratory test report time, emergency laboratory test report time limit coincidence rate, error rate, and employee and patient satisfaction levels in individual months and across the whole period were described. Moreover, changes in the above indicators before and after the implementation of IT-based optimisation were explored and the application effects of IT-based optimisation were also evaluated.

Results

The emergency laboratory test report times after the implementation of IT-based optimisation were shorter than those before IT-based optimisation (P < 0.05). The total number of laboratory test items before and after information optimization amounted to 222,139 and 259,651, respectively. Also, IT-based optimisation led to an increase in the emergency laboratory test report time limit coincidence rate from 98.77% to 99.03% (P < 0.05), while the emergency laboratory test report error rate fell from 0.77‱ to 0.15‱ (P < 0.05). Additionally, IT-based optimisation resulted in increases in both employee satisfaction, from 80.65% to 93.55% (N = 31, P > 0.05), and patient satisfaction, from 93.06% to 98.44% (P < 0.05).

Conclusion

The automation and IT-based optimisation of the emergency laboratory testing process significantly reduces the emergency laboratory test report time and error rate. Additionally, IT-driven optimization enhances the alignment of emergency laboratory test report deadlines and enhances the overall quality and safety of emergency laboratory testing.

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Title: Comprehensive improvements in the emergency laboratory test process based on information technology
Authors: Liang Zhang
Zhen Hua Liu
Yin Jiang Lv
Shui Fu
Zhang Mei Luo
Mei Li Guo
Publication date: 01-12-2023
Publisher: BioMed Central
Published in: BMC Medical Informatics and Decision Making / Issue 1/2023
Electronic ISSN: 1472-6947
DOI: https://doi.org/10.1186/s12911-023-02387-x

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Comprehensive improvements in the emergency laboratory test process based on information technology

Abstract

Objective

Methods

Results

Conclusion

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Abstract

Objective

Methods

Results

Conclusion

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