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Published in: BMC Medical Informatics and Decision Making 1/2023

Open Access 01-12-2023 | Musculoskeletal Pain | Research

Acceptance and use of a clinical decision support system in musculoskeletal pain disorders – the SupportPrim project

Authors: Fredrik Granviken, Ingebrigt Meisingset, Ottar Vasseljen, Kerstin Bach, Anita Formo Bones, Nina Elisabeth Klevanger

Published in: BMC Medical Informatics and Decision Making | Issue 1/2023

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Abstract

Background

We have developed a clinical decision support system (CDSS) based on methods from artificial intelligence to support physiotherapists and patients in the decision-making process of managing musculoskeletal (MSK) pain disorders in primary care. The CDSS finds the most similar successful patients from the past to give treatment recommendations for a new patient. Using previous similar patients with successful outcomes to advise treatment moves management of MSK pain patients from one-size fits all recommendations to more individually tailored treatment. This study aimed to summarise the development and explore the acceptance and use of the CDSS for MSK pain patients.

Methods

This qualitative study was carried out in the Norwegian physiotherapy primary healthcare sector between October and November 2020, ahead of a randomised controlled trial. We included four physiotherapists and three of their patients, in total 12 patients, with musculoskeletal pain in the neck, shoulder, back, hip, knee or complex pain. We conducted semi-structured telephone interviews with all participants. The interviews were analysed using the Framework Method.

Results

Overall, both the physiotherapists and patients found the system acceptable and usable. Important findings from the analysis of the interviews were that the CDSS was valued as a preparatory and exploratory tool, facilitating the therapeutic relationship. However, the physiotherapists used the system mainly to support their previous and current practice rather than involving patients to a greater extent in decisions and learning from previous successful patients.

Conclusions

The CDSS was acceptable and usable to both the patients and physiotherapists. However, the system appeared not to considerably influence the physiotherapists' clinical reasoning and choice of treatment based on information from most similar successful patients. This could be due to a smaller than optimal number of previous patients in the CDSS or insufficient clinical implementation. Extensive training of physiotherapists should not be underestimated to build understanding and trust in CDSSs.
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Metadata
Title
Acceptance and use of a clinical decision support system in musculoskeletal pain disorders – the SupportPrim project
Authors
Fredrik Granviken
Ingebrigt Meisingset
Ottar Vasseljen
Kerstin Bach
Anita Formo Bones
Nina Elisabeth Klevanger
Publication date
01-12-2023
Publisher
BioMed Central
Published in
BMC Medical Informatics and Decision Making / Issue 1/2023
Electronic ISSN: 1472-6947
DOI
https://doi.org/10.1186/s12911-023-02399-7

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