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Journal of General Internal Medicine
Published in: Journal of General Internal Medicine 9/2019

01-09-2019 | Capsule Commentary

Capsule Commentary on Bond et al., Real-time Feedback in Pay-for-Performance: Does More Information Lead to Improvement?

Author: Eta S. Berner, Ed.D., FACMI

Published in: Journal of General Internal Medicine | Issue 9/2019

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Excerpt

Bond and colleagues examined the effectiveness of real-time feedback on improvement in quality metrics in the context of a pay-for-performance program.1 The study involved a natural experiment at a large health system, which had changed from quarterly reporting of quality metrics to a registry system that included performance metrics that were accessible to physicians in real time. The investigators found inconsistent effects in usage of the registry and variable impact on the metrics. The lowest performing physicians tended to have the largest improvement. Despite design limitations, the results are consistent with other results and have important implications. …
Literature
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Covell DG, Uman GC, Manning PR. Information needs in office practice: are they being met? Ann Intern Med. 1985; 103(4):596–9.CrossRef
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Berner ES, Ray MN, Panjamapirom A, Maisiak RS, Willig JH, English TM, Krawitz M, Nevin CR, Houser S, Cohen MP, Schiff GD. Exploration of an automated approach for receiving patient feedback after outpatient acute care visits. J Gen Intern Med. 2014; 29:1105–12.CrossRef
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Hripcsak G, Sengupta S, Wilcox A, Green RA. Emergency department access to a longitudinal medical record. J Am Med Inform Assoc. 2007;14(2):235–8.CrossRef
Metadata
Title
Capsule Commentary on Bond et al., Real-time Feedback in Pay-for-Performance: Does More Information Lead to Improvement?
Author
Eta S. Berner, Ed.D., FACMI
Publication date
01-09-2019
Publisher
Springer US
Published in
Journal of General Internal Medicine / Issue 9/2019
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-019-05146-9

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