Skip to main content
Top
Published in: Journal of General Internal Medicine 6/2020

01-06-2020 | Addiction | Editorial

Rate Your Addiction Treatment Facility: Exploring the Quality Chasm Online

Authors: Kevin M. Chen, MD, David A. Fiellin, MD

Published in: Journal of General Internal Medicine | Issue 6/2020

Login to get access

Excerpt

The opioid crisis has shed light on components of the addiction treatment system in the USA that could benefit from improved quality. Despite initiatives to define, measure, and enhance addiction treatment services and outcomes that predate the 2001 Institute of Medicine’s “Quality Chasm” report1 on the importance of quality in healthcare systems, there remains stark variation in treatment services and outcomes across programs. Importantly, because addiction treatment services have traditionally been provided through a system that runs in parallel to “mainstream” medicine and are often overseen by non-medical staff, many patients, family members, and clinicians are unable to determine the quality of care provided in specialized drug treatment facilities (SDTFs). …
Literature
1.
go back to reference Instutite of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington (DC): National Acadamies Press; 2001. Instutite of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington (DC): National Acadamies Press; 2001.
2.
go back to reference Examining Concerns of Patient Brokering and Addiction Treatment Fraud: Hearing Before the Subcommittee on Oversights and Investigations of the Committee of Energy and Commerce, 115th Congress. (Dec. 12, 2017). Examining Concerns of Patient Brokering and Addiction Treatment Fraud: Hearing Before the Subcommittee on Oversights and Investigations of the Committee of Energy and Commerce, 115th Congress. (Dec. 12, 2017).
4.
go back to reference Ranard BL, Werner RM, Antanavicius T, et al. Yelp Reviews Of Hospital Care Can Supplement And Inform Traditional Surveys Of The Patient Experience Of Care. Health Aff (Millwood). 2016;35(4):697–705.CrossRef Ranard BL, Werner RM, Antanavicius T, et al. Yelp Reviews Of Hospital Care Can Supplement And Inform Traditional Surveys Of The Patient Experience Of Care. Health Aff (Millwood). 2016;35(4):697–705.CrossRef
5.
go back to reference Glover M, Khalilzadeh O, Choy G, Prabhakar AM, Pandharipande PV, Gazelle GS. Hospital Evaluations by Social Media: A Comparative Analysis of Facebook Ratings among Performance Outliers. J Gen Intern Med. 2015;30(10):1440–1446.CrossRef Glover M, Khalilzadeh O, Choy G, Prabhakar AM, Pandharipande PV, Gazelle GS. Hospital Evaluations by Social Media: A Comparative Analysis of Facebook Ratings among Performance Outliers. J Gen Intern Med. 2015;30(10):1440–1446.CrossRef
6.
go back to reference Perez V, Freedman S. Do Crowdsourced Hospital Ratings Coincide with Hospital Compare Measures of Clinical and Nonclinical Quality? Health Serv Res. 2018;53(6):4491–4506.CrossRef Perez V, Freedman S. Do Crowdsourced Hospital Ratings Coincide with Hospital Compare Measures of Clinical and Nonclinical Quality? Health Serv Res. 2018;53(6):4491–4506.CrossRef
7.
go back to reference Agarwal AK, Mahoney K, Lanza AL, et al. Online Ratings of the Patient Experience: Emergency Departments Versus Urgent Care Centers. Ann Emerg Med. 2019;73(6):631–638.CrossRef Agarwal AK, Mahoney K, Lanza AL, et al. Online Ratings of the Patient Experience: Emergency Departments Versus Urgent Care Centers. Ann Emerg Med. 2019;73(6):631–638.CrossRef
8.
go back to reference Lester CA, Wang M, Vydiswaran VGV. Describing the patient experience from Yelp reviews of community pharmacies. J Am Pharm Assoc (2003). 2019;59(3):349–355.CrossRef Lester CA, Wang M, Vydiswaran VGV. Describing the patient experience from Yelp reviews of community pharmacies. J Am Pharm Assoc (2003). 2019;59(3):349–355.CrossRef
9.
go back to reference Kellogg C, Zhu Y, Cardenas V, et al. What Consumers Say About Nursing Homes in Online Reviews. The Gerontologist. 2018;58(4):e273-e280.CrossRef Kellogg C, Zhu Y, Cardenas V, et al. What Consumers Say About Nursing Homes in Online Reviews. The Gerontologist. 2018;58(4):e273-e280.CrossRef
Metadata
Title
Rate Your Addiction Treatment Facility: Exploring the Quality Chasm Online
Authors
Kevin M. Chen, MD
David A. Fiellin, MD
Publication date
01-06-2020
Publisher
Springer International Publishing
Published in
Journal of General Internal Medicine / Issue 6/2020
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-020-05792-4

Other articles of this Issue 6/2020

Journal of General Internal Medicine 6/2020 Go to the issue
Live Webinar | 27-06-2024 | 18:00 (CEST)

Keynote webinar | Spotlight on medication adherence

Live: Thursday 27th June 2024, 18:00-19:30 (CEST)

WHO estimates that half of all patients worldwide are non-adherent to their prescribed medication. The consequences of poor adherence can be catastrophic, on both the individual and population level.

Join our expert panel to discover why you need to understand the drivers of non-adherence in your patients, and how you can optimize medication adherence in your clinics to drastically improve patient outcomes.

Prof. Kevin Dolgin
Prof. Florian Limbourg
Prof. Anoop Chauhan
Developed by: Springer Medicine
Obesity Clinical Trial Summary

At a glance: The STEP trials

A round-up of the STEP phase 3 clinical trials evaluating semaglutide for weight loss in people with overweight or obesity.

Developed by: Springer Medicine

Highlights from the ACC 2024 Congress

Year in Review: Pediatric cardiology

Watch Dr. Anne Marie Valente present the last year's highlights in pediatric and congenital heart disease in the official ACC.24 Year in Review session.

Year in Review: Pulmonary vascular disease

The last year's highlights in pulmonary vascular disease are presented by Dr. Jane Leopold in this official video from ACC.24.

Year in Review: Valvular heart disease

Watch Prof. William Zoghbi present the last year's highlights in valvular heart disease from the official ACC.24 Year in Review session.

Year in Review: Heart failure and cardiomyopathies

Watch this official video from ACC.24. Dr. Biykem Bozkurt discusses last year's major advances in heart failure and cardiomyopathies.