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Published in: Journal of Medical Systems 1/2023

01-12-2023 | Original Paper

Usability Evaluation of Connected Health Devices in Home Monitoring: Toward Devices Adapted to the Characteristics of Informal Caregivers

Authors: Claire Cardon, Cécile I. Bernard, Noémie Chaniaud, Emilie Loup-Escande

Published in: Journal of Medical Systems | Issue 1/2023

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Abstract

While an increasing number of Informal CareGivers (ICGs) are assisting their dependent loved ones with the daily living tasks and medical care, they are rarely considered in the medical devices design process. The objective of this study is to identify the characteristics of ICGs impacting the use of the iHealth® Sense BP7 medical device, namely a connected wrist blood pressure monitor. For this purpose, user tests were conducted with 29 potential or actual ICGs. First, the participants filled out a socio-demographic questionnaire and then handled the blood pressure monitor. Finally, they completed the System Usability Scale questionnaire. The results revealed an impact of technophilia and age on usability dimensions. To conclude, the consideration of the ICG population in the design process of connected medical devices is discussed, particularly the age and level of technophilia.
Footnotes
1
Effectiveness is defined by ISO 9241-11 as “accuracy and completeness with which users achieve specified goals” [14, p. 3].
 
2
Efficiency is defined by ISO 9241-11 as “resources used in relation to the results achieved” [14, p. 3].
 
3
Satisfaction is defined by ISO 9241-11 as “extent to which the user’s physical, cognitive and emotional responses that result from the use of a system, product or service meet the user’s needs and expectations” [14, p. 3].
 
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Metadata
Title
Usability Evaluation of Connected Health Devices in Home Monitoring: Toward Devices Adapted to the Characteristics of Informal Caregivers
Authors
Claire Cardon
Cécile I. Bernard
Noémie Chaniaud
Emilie Loup-Escande
Publication date
01-12-2023
Publisher
Springer US
Published in
Journal of Medical Systems / Issue 1/2023
Print ISSN: 0148-5598
Electronic ISSN: 1573-689X
DOI
https://doi.org/10.1007/s10916-023-01922-7

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