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Clinical Rheumatology
Published in: Clinical Rheumatology 3/2013

01-03-2013 | Brief Report

The impact of the desktop computer on rheumatologist–patient consultations

Authors: Anna Booth, Amanda LeCouteur, Anna Chur-Hansen

Published in: Clinical Rheumatology | Issue 3/2013

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Abstract

This study examined the impact of computers on rheumatologist–patient communication. Fifteen rheumatologist–patient consultations were videotaped and analysed qualitatively. Patients routinely ceased their reporting on a particular topic when the rheumatologist's body and gaze were reoriented toward the computer. Rheumatologists employed the computer to direct the consultation, whilst patients took advantage of spaces in the consultation created by the physician's use of the computer to continue talking, often involving extended pain reporting. These findings are discussed in relation to the potential impact of the computer in the consultation.
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Metadata
Title
The impact of the desktop computer on rheumatologist–patient consultations
Authors
Anna Booth
Amanda LeCouteur
Anna Chur-Hansen
Publication date
01-03-2013
Publisher
Springer-Verlag
Published in
Clinical Rheumatology / Issue 3/2013
Print ISSN: 0770-3198
Electronic ISSN: 1434-9949
DOI
https://doi.org/10.1007/s10067-012-2140-z

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