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Published in: Journal of Gambling Studies 3/2022

Open Access 12-10-2021 | Original Paper

The Effect of Mandatory Play Breaks on Subsequent Gambling Behavior Among Norwegian Online Sports Betting, Slots and Bingo Players: A Large-scale Real World Study

Authors: Niklas Hopfgartner, Michael Auer, Tiago Santos, Denis Helic, Mark D. Griffiths

Published in: Journal of Gambling Studies | Issue 3/2022

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Abstract

In order to protect gamblers, gambling operators have introduced a wide range of responsible gambling (RG) tools. Mandatory play breaks (i.e., forced termination of a gambling session) and personalized feedback about the gambling expenditure are two RG tools that are frequently used. While the motivation behind mandatory play breaks is simple (i.e., gambling operators expect gamblers to reduce their gambling significantly as a result of an enforced break in play), empirical evidence supporting the efficacy of the mandatory breaks is still limited. The present study comprised a real-world experiment with the clientele of Norwegian gambling operator Norsk Tipping. On the Norsk Tipping gambling website, which offers slots, bingo and sports-betting, forced termination occurs if gamblers have played continuously for a one-hour period. The study tested the effect of different lengths of mandatory play breaks (90 s, 5 min, 15 min) on subsequent gambling behavior, as well as the effect of combined personalized feedback concerning money wagered, won, and net win/loss. In total 21,129 online players (61% male; mean age = 47.4 years) experienced at least one play break between April 17 and May 21 (2020) with 156,989 mandatory play breaks in total. Results indicated that a 15-min mandatory play break led to a disproportionately longer voluntary play pause compared to 5-min and 90-s mandatory play breaks. Personalized feedback appeared to have no additional effect on subsequent gambling and none of the mandatory play breaks appeared to affect the increase or decrease in money wagered once players started to gamble again.
Footnotes
1
Eight statistical tests were performed to test the hypothesis of whether mandatory play breaks influenced subsequent gambling. Therefore, statistical significance was considered at the Bonferroni-corrected p-value of 0.05/8 = 0.00625.
 
2
Six statistical tests were performed to test the hypothesis of whether personalized feedback had an additional effect on subsequent gambling. Therefore, statistical significance was considered at the Bonferroni-corrected p-value of 0.05/6 = 0.008333.
 
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Metadata
Title
The Effect of Mandatory Play Breaks on Subsequent Gambling Behavior Among Norwegian Online Sports Betting, Slots and Bingo Players: A Large-scale Real World Study
Authors
Niklas Hopfgartner
Michael Auer
Tiago Santos
Denis Helic
Mark D. Griffiths
Publication date
12-10-2021
Publisher
Springer US
Published in
Journal of Gambling Studies / Issue 3/2022
Electronic ISSN: 1573-3602
DOI
https://doi.org/10.1007/s10899-021-10078-3

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