Skip to main content
Top
Published in: Maternal and Child Health Journal 2/2024

27-10-2023 | Telemedicine | From the Field

Developing Workforce Skills and Capacity in Telehealth: What LEND Trainees Need to Know

Authors: Michael Bray, Jane Turner, Sean Jones, Tazia Miah, Sharon Milberger

Published in: Maternal and Child Health Journal | Issue 2/2024

Login to get access

Abstract

Introduction

The COVID-19 pandemic significantly impacted the way health-related services are delivered, rapidly shifting from in-person to telehealth visits. To ensure that future healthcare providers are fully prepared to deliver services to families of youth with neurodevelopmental disabilities (NDD), understanding telehealth’s advantages and barriers is vital. To this end, data were gathered to inform the development of a nationally available telehealth curriculum aimed at training future healthcare professionals from the Leadership Education in Neurodevelopmental Disabilities (LEND) network.

Methods

Surveys were sent out nationally to current LEND trainees, practicing healthcare professionals, and family members of youth with NDD in November of 2020. Multiple choice and free response questions were completed and analyzed. A total of N = 208 surveys were completed (88 LEND trainees, 94 practicing professionals, 23 family members).

Results

Most survey respondents reported having positive experiences with telehealth. LEND trainees and current healthcare professionals cited increased access to care and engagement as the top benefit of telehealth. Most family members reported using telehealth services (78%) and felt it was superior to in-person visits in terms of location of visit, scheduling, and meeting transportation needs. Trainees and professionals agreed the top barriers to telehealth for families were lack of broadband access and complexity of implementation and use. LEND trainees agreed telehealth basics should be included in LEND curriculum.

Discussion

Trainees, professionals, and family members all agreed that knowing the basics of telehealth is essential for effective telehealth service delivery. Emerging healthcare professionals need to understand how those they will be serving engage with technology, their levels of experience in this area, and effective strategies for engaging children and youth with NDD through telehealth. This will bridge the engagement gap many families of children with disabilities face when not meeting in person. Findings from this study contributed to the design of learning materials that currently support LEND trainees across the country in developing these skills.
Literature
go back to reference Aldharman, S. S., Al-Jabr, K. H., Alharbi, Y. S., Alnajar, N. K., Alkhanani, J. J., Alghamdi, A., Abdellatif, R. A., Allouzi, A., Almallah, A. M., & Jamil, S. F. (2023). Implications of early diagnosis and intervention in the management of Neurodevelopmental Delay (NDD) in children: A systematic review and Meta-analysis. Cureus, 15(5), e38745. https://doi.org/10.7759/cureus.38745CrossRefPubMedPubMedCentral Aldharman, S. S., Al-Jabr, K. H., Alharbi, Y. S., Alnajar, N. K., Alkhanani, J. J., Alghamdi, A., Abdellatif, R. A., Allouzi, A., Almallah, A. M., & Jamil, S. F. (2023). Implications of early diagnosis and intervention in the management of Neurodevelopmental Delay (NDD) in children: A systematic review and Meta-analysis. Cureus, 15(5), e38745. https://​doi.​org/​10.​7759/​cureus.​38745CrossRefPubMedPubMedCentral
go back to reference Hah, H., & Goldin, D. (2019). Exploring Care Providers’ perceptions and current use of Telehealth Technology at Work, in Daily Life, and in education: Qualitative and quantitative study. JMIR Medical Education, 5(1), e13350. Hah, H., & Goldin, D. (2019). Exploring Care Providers’ perceptions and current use of Telehealth Technology at Work, in Daily Life, and in education: Qualitative and quantitative study. JMIR Medical Education, 5(1), e13350.
go back to reference National Advisory Group. (2021). Supporting providers and families to Access Telehealth and Distant Care Services for Pediatric Care (pp. 1–92). American Academy of Pediatrics. National Advisory Group. (2021). Supporting providers and families to Access Telehealth and Distant Care Services for Pediatric Care (pp. 1–92). American Academy of Pediatrics.
go back to reference Waseh, S., & Dicker, A. P. (2019). Telemedicine training in undergraduate medical education: Mixed-methods review. JMIR Medical Education, 5(1), e12515. Waseh, S., & Dicker, A. P. (2019). Telemedicine training in undergraduate medical education: Mixed-methods review. JMIR Medical Education, 5(1), e12515.
Metadata
Title
Developing Workforce Skills and Capacity in Telehealth: What LEND Trainees Need to Know
Authors
Michael Bray
Jane Turner
Sean Jones
Tazia Miah
Sharon Milberger
Publication date
27-10-2023
Publisher
Springer US
Keyword
Telemedicine
Published in
Maternal and Child Health Journal / Issue 2/2024
Print ISSN: 1092-7875
Electronic ISSN: 1573-6628
DOI
https://doi.org/10.1007/s10995-023-03794-2

Other articles of this Issue 2/2024

Maternal and Child Health Journal 2/2024 Go to the issue