How do I join a webinar?
You must create an account with Springer Medicine and be logged in to register for a webinar.
GoTo Webinar is used for the webinars. Please check in advance whether your firewall allows the use of this program.
To join a webinar, you need to sign up via the webinar page and click on the registration link in the email you received from GoTo Webinar. After registering, you will receive a confirmation email. Please make sure to check the spam folder if you haven’t received an email shortly after your registration.
To start the webinar, you need to click on the "Join the webinar" button in your invitation or confirmation email.
Do I need to install GoTo Webinar on my device to attend a webinar?
No, you do not need to install any software. You can participate in the webinar via a browser of your choice. If participation via a particular browser does not work, we recommend that you try a different browser.
Do I need a webinar ID to participate in the webinar?
No, simply click on the link in your registration or confirmation email to join the webinar. If you do need to type in an ID, you will find it on the webinar page.
CME accreditation and certificates
How do I know if a webinar is CME accredited?
The webinar (registration) page will state whether the webinar is certified.
How do I receive CME points?
To receive CME points, you need to participate in the webinar and complete the participant evaluation form.
Will the webinar recordings be available after the live event?
Yes, all webinars are recorded and made available on the webinar registration page within 5-7 working days of the live webinar.
Help for technical questions
- How do I register for a webinar?
- Why isn't the download working?
- Why do I get a "Could Not Connect" error when I try to join the session?
- Why can I see the screen or hear the audio (but not both)?
- Why can I hear audio but not see the presentation?
- How do I fix poor, choppy, or robotic audio quality?
- Allowlisting and Firewall Configuration