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Published in: BMC Complementary Medicine and Therapies 1/2020

01-12-2020 | Research article

Patients’ and clinicians’ expectations on integrative medicine Services for Diabetes: a focus group study

Authors: Kam Wa Chan, Pak Wing Lee, Crystal Pui Sha Leung, Gary Chi Wang Chan, Wai Han Yiu, Hoi Man Cheung, Bin Li, Sarah Wing Yan Lok, Hongyu Li, Rui Xue, Loretta Yuk Yee Chan, Joseph Chi Kam Leung, Tai Pong Lam, Kar Neng Lai, Sydney Chi Wai Tang

Published in: BMC Complementary Medicine and Therapies | Issue 1/2020

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Abstract

Background

Difference of perspective between patients and physicians over integrative medicine (IM) research and service provision remains unclear despite significant use worldwide. We observed an exceptionally low utilisation of IM and potential underreporting in diabetes. We aimed to explore the barriers and recommendations regarding service delivery and research of IM service among diabetes patients and physicians.

Methods

A 10-group, 50-participant semi-structured focus group interview series was conducted. Twenty-one patients with diverse severity of disease, comorbidities and education levels; and 29 physicians (14 conventional medicine (ConM) and 15 Chinese medicine (CM)) with diverse clinical experience, academic background and affiliation were purposively sampled from private and public clinics. Their perspectives were qualitatively analysed by constant comparative method.

Results

Seven subthemes regarding barriers towards IM service were identified including finance, service access, advice from medical professionals, uncertainty of service quality, uncertainty of CM effect, difficulty in understanding CM epistemology and access to medical records. Patients underreported the use of CM due to the concern over neutrality of medical advice among physicians. Inconvenience of service access, frequent follow-up, use of decoction and long-term financial burden were identified as key obstacles among patients. Regarding research design, ConM physicians emphasised standardisation and reproducibility while CM physicians emphasised personalisation. Some CM-related outcome measurements were suggested as non-communicable. Both physicians acknowledged the discordance in epistemology should be addressed by pragmatic approach.

Conclusion

Key obstacles of CAM clinical utilisation are different between patients. Further assessment on IM should be pragmatic to balance between standardisation, reproducibility and real-world practice. Evidence-based IM programs and research should merge with existing infrastructure.
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Metadata
Title
Patients’ and clinicians’ expectations on integrative medicine Services for Diabetes: a focus group study
Authors
Kam Wa Chan
Pak Wing Lee
Crystal Pui Sha Leung
Gary Chi Wang Chan
Wai Han Yiu
Hoi Man Cheung
Bin Li
Sarah Wing Yan Lok
Hongyu Li
Rui Xue
Loretta Yuk Yee Chan
Joseph Chi Kam Leung
Tai Pong Lam
Kar Neng Lai
Sydney Chi Wai Tang
Publication date
01-12-2020
Publisher
BioMed Central
Published in
BMC Complementary Medicine and Therapies / Issue 1/2020
Electronic ISSN: 2662-7671
DOI
https://doi.org/10.1186/s12906-020-02994-5

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