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Open Access 01-12-2012 | Methodology

Measuring workload for tuberculosis service provision at primary care level: a methodology

Authors: Lucie Blok, Susan van den Hof, Sayoki G Mfinanga, Amos Kahwa, Esther Ngadaya, Liesbeth Oey, Marjolein Dieleman

Published in: Human Resources for Health | Issue 1/2012

Abstract

We developed and piloted a methodology to establish TB related work load at primary care level for clinical and laboratory staff. Workload is influenced by activities to be implemented, time to perform them, their frequency and patient load. Of particular importance is the patient pathway for diagnosis and treatment and the frequency of clinic visits. Using observation with checklists, clocking, interviews and review of registers, allows assessing the contribution of different factors on the workload.

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Title: Measuring workload for tuberculosis service provision at primary care level: a methodology
Authors: Lucie Blok
Susan van den Hof
Sayoki G Mfinanga
Amos Kahwa
Esther Ngadaya
Liesbeth Oey
Marjolein Dieleman
Publication date: 01-12-2012
Publisher: BioMed Central
Published in: Human Resources for Health / Issue 1/2012
Electronic ISSN: 1478-4491
DOI: https://doi.org/10.1186/1478-4491-10-11

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Measuring workload for tuberculosis service provision at primary care level: a methodology

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