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Administration and Policy in Mental Health and Mental Health Services Research

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01-01-2019 | Original Article

Mastering the Art of Collaboration: Supporting Family Caregivers of Mental Health Patients by Service Providers in Iran

Authors: Mohammad Akbari, Mousa Alavi, Jahangir Maghsoudi, Alireza Irajpour, Violeta Lopez, Michelle Cleary

Published in: Administration and Policy in Mental Health and Mental Health Services Research | Issue 1/2019

Abstract

Responsive support systems, designed and promoted by policy makers, are critical in supporting family caregivers. The purpose of this study was to explore viewpoints of service providers in supporting family caregivers of mental health patients in Iran. In this qualitative study, a purposive sample of 29 service providers and policy makers consented to participate in semi-structured interviews. Data were analyzed through qualitative content analysis and three main categories and seven sub-categories were identified. The main categories were: interpersonal collaboration, intra-organization collaboration and inter-sectorial collaboration. A common theme in this study was that service providers play a key role in coordinating responsive support services for Iranian family caregivers of mental health patients across all levels. The increasing complexity of the health care system and resource limitations have created complex problems, which require the use of participatory approaches by the various specialties, disciplines and departments to provide complementary services and mutual support. This approach is the best way of ensuring that service users receive the most relevant services from the right service providers in the right place as and when needed.

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Title: Mastering the Art of Collaboration: Supporting Family Caregivers of Mental Health Patients by Service Providers in Iran
Authors: Mohammad Akbari
Mousa Alavi
Jahangir Maghsoudi
Alireza Irajpour
Violeta Lopez
Michelle Cleary
Publication date: 01-01-2019
Publisher: Springer US
Published in: Administration and Policy in Mental Health and Mental Health Services Research / Issue 1/2019
Print ISSN: 0894-587X
Electronic ISSN: 1573-3289
DOI: https://doi.org/10.1007/s10488-018-0893-7

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Mastering the Art of Collaboration: Supporting Family Caregivers of Mental Health Patients by Service Providers in Iran

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