Skip to main content
Top
Published in: International Journal for Equity in Health 1/2020

Open Access 01-12-2020 | Care | Systematic review

The safety of health care for ethnic minority patients: a systematic review

Authors: Ashfaq Chauhan, Merrilyn Walton, Elizabeth Manias, Ramesh Lahiru Walpola, Holly Seale, Monika Latanik, Desiree Leone, Stephen Mears, Reema Harrison

Published in: International Journal for Equity in Health | Issue 1/2020

Login to get access

Abstract

Introduction

Evidence to date indicates that patients from ethnic minority backgrounds may experience disparity in the quality and safety of health care they receive due to a range of socio-cultural factors. Although heightened risk of patient safety events is of key concern, there is a dearth of evidence regarding the nature and rate of patient safety events occurring amongst ethnic minority consumers, which is critical for the development of relevant intervention approaches to enhance the safety of their care.

Objectives

To establish how ethnic minority populations are conceptualised in the international literature, and the implications of this in shaping of our findings; the evidence of patient safety events arising among ethnic minority healthcare consumers internationally; and the individual, service and system factors that contribute to unsafe care.

Method

A systematic review of five databases (MEDLINE, PUBMED, PsycINFO, EMBASE and CINAHL) were undertaken using subject headings (MeSH) and keywords to identify studies relevant to our objectives. Inclusion criteria were applied independently by two researchers. A narrative synthesis was undertaken due to heterogeneity of the study designs of included studies followed by a study appraisal process.

Results

Forty-five studies were included in this review. Findings indicate that: (1) those from ethnic minority backgrounds were conceptualised variably; (2) people from ethnic minority backgrounds had higher rates of hospital acquired infections, complications, adverse drug events and dosing errors when compared to the wider population; and (3) factors including language proficiency, beliefs about illness and treatment, formal and informal interpreter use, consumer engagement, and interactions with health professionals contributed to increased risk of safety events amongst these populations.

Conclusion

Ethnic minority consumers may experience inequity in the safety of care and be at higher risk of patient safety events. Health services and systems must consider the individual, inter- and intra-ethnic variations in the nature of safety events to understand the where and how to invest resource to enhance equity in the safety of care.

Review registration

This systematic review is registered with Research Registry: reviewregistry761.
Appendix
Available only for authorised users
Literature
1.
go back to reference Sze M, Butow P, Bell M, Vaccaro L, Dong S, Eisenbruch M, et al. Migrant health in cancer: outcome disparities and the determinant role of migrant-specific variables. Oncologist. 2015;20(5):523–31.PubMedPubMedCentral Sze M, Butow P, Bell M, Vaccaro L, Dong S, Eisenbruch M, et al. Migrant health in cancer: outcome disparities and the determinant role of migrant-specific variables. Oncologist. 2015;20(5):523–31.PubMedPubMedCentral
2.
go back to reference Bach PB. Unequal treatment: Confronting racial and ethnic disparities in health care. New England J Med. 2003;349(13):1296. Bach PB. Unequal treatment: Confronting racial and ethnic disparities in health care. New England J Med. 2003;349(13):1296.
3.
go back to reference Manna DR, Bruijnzeels MA, Mokkink HG, Berg M. Ethnic specific recommendations in clinical practice guidelines: a first exploratory comparison between guidelines from the USA, Canada, the UK, and the Netherlands. Quality Safety Health Care. 2003;12(5):353–8.. Manna DR, Bruijnzeels MA, Mokkink HG, Berg M. Ethnic specific recommendations in clinical practice guidelines: a first exploratory comparison between guidelines from the USA, Canada, the UK, and the Netherlands. Quality Safety Health Care. 2003;12(5):353–8..
4.
go back to reference Harun A, Harrison JD, Young JM. Interventions to improve patient participation in the treatment process for culturally and linguistically diverse people with cancer: a systematic review. Asia-Pacific J Clin Oncol. 2013;9(2):99–109. Harun A, Harrison JD, Young JM. Interventions to improve patient participation in the treatment process for culturally and linguistically diverse people with cancer: a systematic review. Asia-Pacific J Clin Oncol. 2013;9(2):99–109.
5.
go back to reference Flores G. The impact of medical interpreter services on the quality of health care: a systematic review. Med Care Res Rev. 2005;62(3):255–99.PubMed Flores G. The impact of medical interpreter services on the quality of health care: a systematic review. Med Care Res Rev. 2005;62(3):255–99.PubMed
6.
go back to reference Alegria M, Nakash O, NeMoyer A. Increasing equity in access to mental health care: a critical first step in improving service quality. World Psychiatry. 2018;17(1):43–4.PubMedPubMedCentral Alegria M, Nakash O, NeMoyer A. Increasing equity in access to mental health care: a critical first step in improving service quality. World Psychiatry. 2018;17(1):43–4.PubMedPubMedCentral
7.
go back to reference Sentell T, Shumway M, Snowden L. Access to Mental Health Treatment by English Language Proficiency and Race/Ethnicity. J Gen Intern Med. 2007;22(Supplement 2):289–93.PubMedPubMedCentral Sentell T, Shumway M, Snowden L. Access to Mental Health Treatment by English Language Proficiency and Race/Ethnicity. J Gen Intern Med. 2007;22(Supplement 2):289–93.PubMedPubMedCentral
8.
go back to reference Diamond L, Izquierdo K, Canfield D, Matsoukas K, Gany F. A systematic review of the impact of Patient-physician non-English language concordance on quality of care and outcomes. J Gen Intern Med. 2019;34(8):1591–606.PubMed Diamond L, Izquierdo K, Canfield D, Matsoukas K, Gany F. A systematic review of the impact of Patient-physician non-English language concordance on quality of care and outcomes. J Gen Intern Med. 2019;34(8):1591–606.PubMed
9.
go back to reference Shi L, Lebrun LA, Tsai J. The influence of English proficiency on access to care. Ethnicity Health. 2009;14(6):625–42.PubMed Shi L, Lebrun LA, Tsai J. The influence of English proficiency on access to care. Ethnicity Health. 2009;14(6):625–42.PubMed
10.
go back to reference Shepherd SM, Willis-Esqueda C, Paradies Y, Sivasubramaniam D, Sherwood J, Brockie T. Racial and cultural minority experiences and perceptions of health care provision in a mid-western region. Int J Equity Health. 2018;17(1):33.PubMedPubMedCentral Shepherd SM, Willis-Esqueda C, Paradies Y, Sivasubramaniam D, Sherwood J, Brockie T. Racial and cultural minority experiences and perceptions of health care provision in a mid-western region. Int J Equity Health. 2018;17(1):33.PubMedPubMedCentral
11.
go back to reference Riley WJ. Health disparities: gaps in access, quality and affordability of medical care. Trans Am Clin Climatol Assoc. 2012;123:167–72 discussion 72-4.PubMedPubMedCentral Riley WJ. Health disparities: gaps in access, quality and affordability of medical care. Trans Am Clin Climatol Assoc. 2012;123:167–72 discussion 72-4.PubMedPubMedCentral
12.
go back to reference White L, Klinner C. Medicine use of elderly Chinese and Vietnamese immigrants and attitudes to home medicines review. Aust J Primary Health. 2012;18(1):50–5. White L, Klinner C. Medicine use of elderly Chinese and Vietnamese immigrants and attitudes to home medicines review. Aust J Primary Health. 2012;18(1):50–5.
13.
go back to reference Johnstone MJ, Kanitsaki O. Culture, language, and patient safety: making the link. Int J Qual Health Care. 2006;18(5):383–8.PubMed Johnstone MJ, Kanitsaki O. Culture, language, and patient safety: making the link. Int J Qual Health Care. 2006;18(5):383–8.PubMed
14.
go back to reference Johnstone MJ, Kanitsaki O. Engaging patients as safety partners: some considerations for ensuring a culturally and linguistically appropriate approach. Health Policy (Amsterdam, Netherlands). 2009;90(1):1–7. Johnstone MJ, Kanitsaki O. Engaging patients as safety partners: some considerations for ensuring a culturally and linguistically appropriate approach. Health Policy (Amsterdam, Netherlands). 2009;90(1):1–7.
15.
go back to reference Bakullari A, Metersky ML, Wang Y, Eldridge N, Eckenrode S, Pandolfi MM, et al. Racial and ethnic disparities in healthcare-associated infections in the United States, 2009-2011. Infect Control Hosp Epidemiol. 2014;35(Suppl 3):S10–6.PubMed Bakullari A, Metersky ML, Wang Y, Eldridge N, Eckenrode S, Pandolfi MM, et al. Racial and ethnic disparities in healthcare-associated infections in the United States, 2009-2011. Infect Control Hosp Epidemiol. 2014;35(Suppl 3):S10–6.PubMed
16.
go back to reference Belihu FB, Davey MA, Small R. Perinatal health outcomes of east African immigrant populations in Victoria, Australia: a population based study. BMC Pregnancy Childbirth. 2016;16:86.PubMedPubMedCentral Belihu FB, Davey MA, Small R. Perinatal health outcomes of east African immigrant populations in Victoria, Australia: a population based study. BMC Pregnancy Childbirth. 2016;16:86.PubMedPubMedCentral
17.
go back to reference Suurmond J, Uiters E, de Bruijne MC, Stronks K, Essink-Bot ML. Explaining ethnic disparities in patient safety: a qualitative analysis. Am J Public Health. 2010;100(Suppl 1):S113–7.PubMedPubMedCentral Suurmond J, Uiters E, de Bruijne MC, Stronks K, Essink-Bot ML. Explaining ethnic disparities in patient safety: a qualitative analysis. Am J Public Health. 2010;100(Suppl 1):S113–7.PubMedPubMedCentral
18.
go back to reference Runciman W, Hibbert P, Thomson R, Van Der Schaaf T, Sherman H, Lewalle P. Towards an international classification for Patient safety: key concepts and terms. Int J Qual Health Care. 2009;21(1):18–26.PubMedPubMedCentral Runciman W, Hibbert P, Thomson R, Van Der Schaaf T, Sherman H, Lewalle P. Towards an international classification for Patient safety: key concepts and terms. Int J Qual Health Care. 2009;21(1):18–26.PubMedPubMedCentral
19.
go back to reference World Alliance for Patient Safety. WHO Draft Guidelines for Adverse Event Reporting and Learning Systems. Geneva: World Health Organisation; 2005. World Alliance for Patient Safety. WHO Draft Guidelines for Adverse Event Reporting and Learning Systems. Geneva: World Health Organisation; 2005.
21.
go back to reference Australian Commission on Safety and Quality in Health Care. The NSQHS Standards.: Australian Commission on Safety and Quality in Health Care (ACSQHC); 2019. Australian Commission on Safety and Quality in Health Care. The NSQHS Standards.: Australian Commission on Safety and Quality in Health Care (ACSQHC); 2019.
24.
go back to reference Federation of Ethnic Communities' Council of Australia. Review of Australian Research on Older People from Culturally and Linguistically Diverse Backgrounds. FECCA; 2015. Federation of Ethnic Communities' Council of Australia. Review of Australian Research on Older People from Culturally and Linguistically Diverse Backgrounds. FECCA; 2015.
25.
go back to reference Harrison R, Walton M, Chitkara U, Manias E, Chauhan A, Latanik M, et al. Beyond translation: engaging with culturally and linguistically diverse consumers. Health Expectations. 2020;23(1):159–68.PubMed Harrison R, Walton M, Chitkara U, Manias E, Chauhan A, Latanik M, et al. Beyond translation: engaging with culturally and linguistically diverse consumers. Health Expectations. 2020;23(1):159–68.PubMed
26.
go back to reference Alhomoud F, Dhillon S, Aslanpour Z, Smith F. Medicine use and medicine-related problems experienced by ethnic minority patients in the United Kingdom: a review. Int J Pharm Pract. 2013;21(5):277–87.PubMed Alhomoud F, Dhillon S, Aslanpour Z, Smith F. Medicine use and medicine-related problems experienced by ethnic minority patients in the United Kingdom: a review. Int J Pharm Pract. 2013;21(5):277–87.PubMed
27.
go back to reference Moher D, Liberati A, Tetzlaff J, Altman DG. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Ann Intern Med. 2009;151(4):264–9 w64.PubMed Moher D, Liberati A, Tetzlaff J, Altman DG. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Ann Intern Med. 2009;151(4):264–9 w64.PubMed
28.
go back to reference Queensland Government. Working with people from culturally and linguistically diverse backgrounds. 2010. Queensland Government. Working with people from culturally and linguistically diverse backgrounds. 2010.
30.
go back to reference Sirriyeh R, Lawton R, Gardner P, Armitage G. Reviewing studies with diverse designs: the development and evaluation of a new tool. J Eval Clin Pract. 2012;18(4):746–52.PubMed Sirriyeh R, Lawton R, Gardner P, Armitage G. Reviewing studies with diverse designs: the development and evaluation of a new tool. J Eval Clin Pract. 2012;18(4):746–52.PubMed
31.
go back to reference Gisev N, Bell JS, Chen TF. Interrater agreement and interrater reliability: key concepts, approaches, and applications. Res Soc Administrative Pharmacy. 2013;9(3):330–8. Gisev N, Bell JS, Chen TF. Interrater agreement and interrater reliability: key concepts, approaches, and applications. Res Soc Administrative Pharmacy. 2013;9(3):330–8.
32.
go back to reference McHugh ML. Interrater reliability: the kappa statistic. Biochem Med (Zagreb). 2012;22(3):276–82. McHugh ML. Interrater reliability: the kappa statistic. Biochem Med (Zagreb). 2012;22(3):276–82.
33.
go back to reference Alhomoud F, Dhillon S, Aslanpour Z, Smith F. South Asian and middle eastern patients' perspectives on medicine-related problems in the United Kingdom. Int J Clin Pharm. 2015;37(4):607–15.PubMed Alhomoud F, Dhillon S, Aslanpour Z, Smith F. South Asian and middle eastern patients' perspectives on medicine-related problems in the United Kingdom. Int J Clin Pharm. 2015;37(4):607–15.PubMed
34.
go back to reference Ajdukovic M, Crook M, Angley C, Stupans I, Soulsby N, Doecke C, et al. Pharmacist elicited medication histories in the emergency department: identifying patient groups at risk of medication misadventure. Pharm Practice. 2007;5(4):162–8. Ajdukovic M, Crook M, Angley C, Stupans I, Soulsby N, Doecke C, et al. Pharmacist elicited medication histories in the emergency department: identifying patient groups at risk of medication misadventure. Pharm Practice. 2007;5(4):162–8.
35.
go back to reference Baehr A, Pena JC, Hu DJ. Racial and ethnic disparities in adverse drug events: a systematic review of the literature. J Racial Ethn Health Disparities. 2015;2(4):527–36.PubMed Baehr A, Pena JC, Hu DJ. Racial and ethnic disparities in adverse drug events: a systematic review of the literature. J Racial Ethn Health Disparities. 2015;2(4):527–36.PubMed
36.
go back to reference Blennerhassett J, Hilbers J. Medicine Management in Older People from non-English speaking backgrounds. J Pharm Pract Res. 2011;41(1):33–6. Blennerhassett J, Hilbers J. Medicine Management in Older People from non-English speaking backgrounds. J Pharm Pract Res. 2011;41(1):33–6.
37.
go back to reference Bloo GJ, Hesselink GJ, Oron A, Emond EJ, Damen J, Dekkers WJ, et al. Meta-analysis of operative mortality and complications in patients from minority ethnic groups. Br J Surg. 2014;101(11):1341–9.PubMed Bloo GJ, Hesselink GJ, Oron A, Emond EJ, Damen J, Dekkers WJ, et al. Meta-analysis of operative mortality and complications in patients from minority ethnic groups. Br J Surg. 2014;101(11):1341–9.PubMed
38.
go back to reference Cantarero-Arevalo L, Kassem D, Traulsen JM. A culturally competent education program to increase understanding about medicines among ethnic minorities. Int J Clin Pharm. 2014;36(5):922–32.PubMed Cantarero-Arevalo L, Kassem D, Traulsen JM. A culturally competent education program to increase understanding about medicines among ethnic minorities. Int J Clin Pharm. 2014;36(5):922–32.PubMed
39.
go back to reference Coffey MR, Andrews MR, Moy ME. Racial, Ethnic, and Socioeconomic Disparities in Estimates of AHRQ Patient Safety Indicators. Medical care. 2005;43(3):I-48–57. Coffey MR, Andrews MR, Moy ME. Racial, Ethnic, and Socioeconomic Disparities in Estimates of AHRQ Patient Safety Indicators. Medical care. 2005;43(3):I-48–57.
40.
go back to reference Cohen AL, Rivara F, Marcuse EK, McPhillips H, Davis R. Are language barriers associated with serious medical events in hospitalized pediatric patients? Pediatrics. 2005;116(3):575–9.PubMed Cohen AL, Rivara F, Marcuse EK, McPhillips H, Davis R. Are language barriers associated with serious medical events in hospitalized pediatric patients? Pediatrics. 2005;116(3):575–9.PubMed
41.
go back to reference Divi C, Koss RG, Schmaltz SP, Loeb JM. Language proficiency and adverse events in US hospitals: a pilot study. Int J Qual Health Care. 2007;19(2):60–7..PubMed Divi C, Koss RG, Schmaltz SP, Loeb JM. Language proficiency and adverse events in US hospitals: a pilot study. Int J Qual Health Care. 2007;19(2):60–7..PubMed
42.
go back to reference Flores G, Laws MB, Mayo SJ, Zuckerman B, Abreu M, Medina L, et al. Errors in medical interpretation and their potential clinical consequences in pediatric encounters. Pediatrics. 2003;111(1):6–14.PubMed Flores G, Laws MB, Mayo SJ, Zuckerman B, Abreu M, Medina L, et al. Errors in medical interpretation and their potential clinical consequences in pediatric encounters. Pediatrics. 2003;111(1):6–14.PubMed
43.
go back to reference Flores G, Abreu M, Barone CP, Bachur R, Lin H. Errors of medical interpretation and their potential clinical consequences: a comparison of professional versus ad hoc versus no interpreters. Ann Emerg Med. 2012;60(5):545–53.PubMed Flores G, Abreu M, Barone CP, Bachur R, Lin H. Errors of medical interpretation and their potential clinical consequences: a comparison of professional versus ad hoc versus no interpreters. Ann Emerg Med. 2012;60(5):545–53.PubMed
44.
go back to reference Fejzic JB, Tett SE. Medication management reviews for people from the former Yugoslavia now resident in Australia. Pharm World Sci. 2004;26(5):271–6.PubMed Fejzic JB, Tett SE. Medication management reviews for people from the former Yugoslavia now resident in Australia. Pharm World Sci. 2004;26(5):271–6.PubMed
45.
go back to reference Goenka PK. Lost in translation: impact of language barriers on children's healthcare. Curr Opin Pediatr. 2016;28(5):659–66.PubMed Goenka PK. Lost in translation: impact of language barriers on children's healthcare. Curr Opin Pediatr. 2016;28(5):659–66.PubMed
46.
go back to reference Hadziabdic E, Heikkila K, Albin B, Hjelm K. Problems and consequences in the use of professional interpreters: qualitative analysis of incidents from primary healthcare. Nurs Inq. 2011;18(3):253–61.PubMed Hadziabdic E, Heikkila K, Albin B, Hjelm K. Problems and consequences in the use of professional interpreters: qualitative analysis of incidents from primary healthcare. Nurs Inq. 2011;18(3):253–61.PubMed
47.
go back to reference Harris LM, Dreyer BP, Mendelsohn AL, Bailey SC, Sanders LM, Wolf MS, et al. Liquid medication dosing errors by Hispanic parents: role of health literacy and English proficiency. Acad Pediatr. 2017;17(4):403–10.PubMedPubMedCentral Harris LM, Dreyer BP, Mendelsohn AL, Bailey SC, Sanders LM, Wolf MS, et al. Liquid medication dosing errors by Hispanic parents: role of health literacy and English proficiency. Acad Pediatr. 2017;17(4):403–10.PubMedPubMedCentral
48.
go back to reference Hernandez-Suarez DF, Ranka S, Villablanca P, Yordan-Lopez N, González-Sepúlveda L, Wiley J, et al. Racial/ethnic disparities in patients undergoing Transcatheter aortic valve replacement: insights from the healthcare cost and utilization Project's National Inpatient Sample. Cardiovascular Revascularization Medicine. 2019;20(7):546–52.PubMedPubMedCentral Hernandez-Suarez DF, Ranka S, Villablanca P, Yordan-Lopez N, González-Sepúlveda L, Wiley J, et al. Racial/ethnic disparities in patients undergoing Transcatheter aortic valve replacement: insights from the healthcare cost and utilization Project's National Inpatient Sample. Cardiovascular Revascularization Medicine. 2019;20(7):546–52.PubMedPubMedCentral
50.
go back to reference Karliner SL, Auerbach JA, Nápoles JA, Schillinger JD, Nickleach JD, Pérez-Stable JE. Language barriers and understanding of hospital discharge instructions. Med Care. 2012;50(4):283–9.PubMedPubMedCentral Karliner SL, Auerbach JA, Nápoles JA, Schillinger JD, Nickleach JD, Pérez-Stable JE. Language barriers and understanding of hospital discharge instructions. Med Care. 2012;50(4):283–9.PubMedPubMedCentral
51.
go back to reference Koster ES, Blom L, Winters NA, van Hulten RP, Bouvy ML. Interpretation of drug label instructions: a study among four immigrants groups in the Netherlands. Int J Clin Pharm. 2014;36(2):274–81.PubMed Koster ES, Blom L, Winters NA, van Hulten RP, Bouvy ML. Interpretation of drug label instructions: a study among four immigrants groups in the Netherlands. Int J Clin Pharm. 2014;36(2):274–81.PubMed
52.
go back to reference Lee EJ, Riley AC. Understanding of medication directions: assessment of native Korean older adults. Consult Pharm. 2015;30(11):671–7 quiz 6-7.PubMed Lee EJ, Riley AC. Understanding of medication directions: assessment of native Korean older adults. Consult Pharm. 2015;30(11):671–7 quiz 6-7.PubMed
53.
go back to reference Lion KC, Rafton SA, Shafii J, Brownstein D, Michel E, Tolman M, et al. Association between language, serious adverse events, and length of stay among hospitalized children. Hospital Pediatrics. 2013;3(3):219–25.PubMed Lion KC, Rafton SA, Shafii J, Brownstein D, Michel E, Tolman M, et al. Association between language, serious adverse events, and length of stay among hospitalized children. Hospital Pediatrics. 2013;3(3):219–25.PubMed
54.
go back to reference Lopez L, Rodriguez F, Huerta D, Soukup J, Hicks L. Use of interpreters by physicians for hospitalized limited English proficient patients and its impact on patient outcomes. J Gen Intern Med. 2015;30(6):783–9.PubMedPubMedCentral Lopez L, Rodriguez F, Huerta D, Soukup J, Hicks L. Use of interpreters by physicians for hospitalized limited English proficient patients and its impact on patient outcomes. J Gen Intern Med. 2015;30(6):783–9.PubMedPubMedCentral
55.
go back to reference Masland MC, Kang SH, Ma Y. Association between limited English proficiency and understanding prescription labels among five ethnic groups in California. Ethnicity Health. 2011;16(2):125–44.PubMed Masland MC, Kang SH, Ma Y. Association between limited English proficiency and understanding prescription labels among five ethnic groups in California. Ethnicity Health. 2011;16(2):125–44.PubMed
56.
go back to reference McDowell SE, Coleman JJ, Ferner RE. Systematic review and meta-analysis of ethnic differences in risks of adverse reactions to drugs used in cardiovascular medicine. BMJ (Clinical research ed). 2006;332(7551):1177–81. McDowell SE, Coleman JJ, Ferner RE. Systematic review and meta-analysis of ethnic differences in risks of adverse reactions to drugs used in cardiovascular medicine. BMJ (Clinical research ed). 2006;332(7551):1177–81.
57.
go back to reference Metersky LM, Hunt RD, Kliman HR, Wang HY, Curry HM, Verzier HN, et al. Racial disparities in the frequency of Patient safety events: results from the National Medicare Patient Safety Monitoring System. Med Care. 2011;49(5):504–10.PubMed Metersky LM, Hunt RD, Kliman HR, Wang HY, Curry HM, Verzier HN, et al. Racial disparities in the frequency of Patient safety events: results from the National Medicare Patient Safety Monitoring System. Med Care. 2011;49(5):504–10.PubMed
58.
go back to reference Nwachukwu BU, Kenny AD, Losina E, Chibnik LB, Katz JN. Complications for racial and ethnic minority groups after total hip and knee replacement: a review of the literature. J Bone Joint Surg. 2010;92(2):338–45.PubMed Nwachukwu BU, Kenny AD, Losina E, Chibnik LB, Katz JN. Complications for racial and ethnic minority groups after total hip and knee replacement: a review of the literature. J Bone Joint Surg. 2010;92(2):338–45.PubMed
59.
go back to reference Okoroh JS, Uribe EF, Weingart S. Racial and ethnic disparities in Patient safety. J Patient Safety. 2017;13(3):153–61. Okoroh JS, Uribe EF, Weingart S. Racial and ethnic disparities in Patient safety. J Patient Safety. 2017;13(3):153–61.
60.
go back to reference Patel VL, Branch T, Arocha JF. Errors in interpreting quantities as procedures: the case of pharmaceutical labels. Int J Med Inform. 2002;65(3):193.PubMed Patel VL, Branch T, Arocha JF. Errors in interpreting quantities as procedures: the case of pharmaceutical labels. Int J Med Inform. 2002;65(3):193.PubMed
61.
go back to reference Raynor EM. Factors affecting Care in non-English-Speaking Patients and Families. Clin Pediatr. 2016;55(2):145–9. Raynor EM. Factors affecting Care in non-English-Speaking Patients and Families. Clin Pediatr. 2016;55(2):145–9.
62.
go back to reference Romano PS, Geppert JJ, Davies S, Miller MR, Elixhauser A, McDonald KM. A national profile of patient safety in U.S. hospitals. Health Affairs (Project Hope). 2003;22(2):154. Romano PS, Geppert JJ, Davies S, Miller MR, Elixhauser A, McDonald KM. A national profile of patient safety in U.S. hospitals. Health Affairs (Project Hope). 2003;22(2):154.
63.
go back to reference Samuels-Kalow ME, Stack AM, Porter SC. Parental language and dosing errors after discharge from the pediatric emergency department. Pediatr Emerg Care. 2013;29(9):982–7.PubMed Samuels-Kalow ME, Stack AM, Porter SC. Parental language and dosing errors after discharge from the pediatric emergency department. Pediatr Emerg Care. 2013;29(9):982–7.PubMed
64.
go back to reference Schwappach D, Meyer Massetti C, Gehring K. Communication barriers in counselling foreign-language patients in public pharmacies: threats to patient safety? Int J Clin Pharmacy Pharmaceutical Care. 2012;34(5):765–72. Schwappach D, Meyer Massetti C, Gehring K. Communication barriers in counselling foreign-language patients in public pharmacies: threats to patient safety? Int J Clin Pharmacy Pharmaceutical Care. 2012;34(5):765–72.
65.
go back to reference Shadmi E. Quality of hospital to community care transitions: the experience of minority patients. Int J Qual Health Care. 2013;25(3):255–60.PubMed Shadmi E. Quality of hospital to community care transitions: the experience of minority patients. Int J Qual Health Care. 2013;25(3):255–60.PubMed
66.
go back to reference Shen JJ, Cochran CR, Mazurenko O, Moseley CB, Shan G, Mukalian R, et al. Racial and insurance status disparities in Patient safety indicators among hospitalized patients. Ethnicity & Disease. 2016;26(3):443. Shen JJ, Cochran CR, Mazurenko O, Moseley CB, Shan G, Mukalian R, et al. Racial and insurance status disparities in Patient safety indicators among hospitalized patients. Ethnicity & Disease. 2016;26(3):443.
67.
go back to reference Stockwell DC, Landrigan CP, Toomey SL, Westfall MY, Liu S, Parry G, et al. Racial, ethnic, and socioeconomic disparities in Patient safety events for hospitalized children. Hosp Pediatr. 2019;9(1):1–5. Stockwell DC, Landrigan CP, Toomey SL, Westfall MY, Liu S, Parry G, et al. Racial, ethnic, and socioeconomic disparities in Patient safety events for hospitalized children. Hosp Pediatr. 2019;9(1):1–5.
68.
go back to reference Thomas PE, Beckmann M, Gibbons K. The effect of cultural and linguistic diversity on pregnancy outcome. Aust N Z J Obstet Gynaecol. 2010;50(5):419–22. Thomas PE, Beckmann M, Gibbons K. The effect of cultural and linguistic diversity on pregnancy outcome. Aust N Z J Obstet Gynaecol. 2010;50(5):419–22.
69.
go back to reference Timmins CL. The impact of language barriers on the health care of latinos in the United States: a review of the literature and guidelines for practice. J Midwif Women's Health. 2002;47(2):80–96. Timmins CL. The impact of language barriers on the health care of latinos in the United States: a review of the literature and guidelines for practice. J Midwif Women's Health. 2002;47(2):80–96.
70.
go back to reference van Rosse F, de Bruijne M, Suurmond J, Essink-Bot ML, Wagner C. Language barriers and patient safety risks in hospital care. A mixed methods study. Int J Nurs Stud. 2016;54:45–53.PubMed van Rosse F, de Bruijne M, Suurmond J, Essink-Bot ML, Wagner C. Language barriers and patient safety risks in hospital care. A mixed methods study. Int J Nurs Stud. 2016;54:45–53.PubMed
71.
go back to reference van Rosse F, Essink-Bot ML, Stronks K, de Bruijne M, Wagner C. Ethnic minority patients not at increased risk of adverse events during hospitalisation in urban hospitals in the Netherlands: results of a prospective observational study. BMJ Open. 2014;4(12):e005527. van Rosse F, Essink-Bot ML, Stronks K, de Bruijne M, Wagner C. Ethnic minority patients not at increased risk of adverse events during hospitalisation in urban hospitals in the Netherlands: results of a prospective observational study. BMJ Open. 2014;4(12):e005527.
72.
go back to reference van Rosse F, Suurmond J, Wagner C, de Bruijne M, Essink-Bot ML. Role of relatives of ethnic minority patients in patient safety in hospital care: a qualitative study. BMJ Open. 2016;6(4):e009052. van Rosse F, Suurmond J, Wagner C, de Bruijne M, Essink-Bot ML. Role of relatives of ethnic minority patients in patient safety in hospital care: a qualitative study. BMJ Open. 2016;6(4):e009052.
73.
go back to reference Wasserman M, Renfrew MR, Green AR, Lopez L, Tan-McGrory A, Brach C, et al. Identifying and preventing medical errors in patients with limited English proficiency: key findings and tools for the field. J Healthc Qual. 2014;36(3):5–16.PubMedPubMedCentral Wasserman M, Renfrew MR, Green AR, Lopez L, Tan-McGrory A, Brach C, et al. Identifying and preventing medical errors in patients with limited English proficiency: key findings and tools for the field. J Healthc Qual. 2014;36(3):5–16.PubMedPubMedCentral
74.
go back to reference Sentell T, Braun KL. Low health literacy, limited English proficiency, and health status in Asians, Latinos, and other racial/ethnic groups in California. J Health Commun. 2012;17(Suppl 3):82–99.PubMedPubMedCentral Sentell T, Braun KL. Low health literacy, limited English proficiency, and health status in Asians, Latinos, and other racial/ethnic groups in California. J Health Commun. 2012;17(Suppl 3):82–99.PubMedPubMedCentral
75.
go back to reference Karmali K, Grobovsky L, Levy J, Keatings M. Enhancing cultural competence for improved access to quality care. Healthcare Quarterly. 2011;14 Spec No 3:52–57. Karmali K, Grobovsky L, Levy J, Keatings M. Enhancing cultural competence for improved access to quality care. Healthcare Quarterly. 2011;14 Spec No 3:52–57.
76.
go back to reference Zeh P, Cannaby AM, Sandhu HK, Warwick J, Sturt JA. A cross-sectional survey of general practice health workers' perceptions of their provision of culturally competent services to ethnic minority people with diabetes. Primary Care Diabetes. 2018;12(6):501–9.PubMed Zeh P, Cannaby AM, Sandhu HK, Warwick J, Sturt JA. A cross-sectional survey of general practice health workers' perceptions of their provision of culturally competent services to ethnic minority people with diabetes. Primary Care Diabetes. 2018;12(6):501–9.PubMed
77.
go back to reference Harrison R, Walton M, Chauhan A, Manias E, Chitkara U, Latanik M, et al. What is the role of cultural competence in ethnic minority consumer engagement? An analysis in community healthcare. Int J Equity Health. 2019;18(1):191.PubMedPubMedCentral Harrison R, Walton M, Chauhan A, Manias E, Chitkara U, Latanik M, et al. What is the role of cultural competence in ethnic minority consumer engagement? An analysis in community healthcare. Int J Equity Health. 2019;18(1):191.PubMedPubMedCentral
78.
go back to reference Freyne J, Bradford D, Pocock C, Silvera-Tawil D, Harrap K, Brinkmann S. Developing Digital Facilitation of Assessments in the Absence of an Interpreter: Participatory Design and Feasibility Evaluation With Allied Health Groups. JMIR Form Res. 2018;2(1):e1 e.PubMedPubMedCentral Freyne J, Bradford D, Pocock C, Silvera-Tawil D, Harrap K, Brinkmann S. Developing Digital Facilitation of Assessments in the Absence of an Interpreter: Participatory Design and Feasibility Evaluation With Allied Health Groups. JMIR Form Res. 2018;2(1):e1 e.PubMedPubMedCentral
79.
go back to reference Silvera-Tawil D, Pocock C, Bradford D, Donnell A, Harrap K, Freyne J, et al. CALD assist-nursing: improving communication in the absence of interpreters. J Clin Nurs. 2018;27(21–22):4168–78.PubMed Silvera-Tawil D, Pocock C, Bradford D, Donnell A, Harrap K, Freyne J, et al. CALD assist-nursing: improving communication in the absence of interpreters. J Clin Nurs. 2018;27(21–22):4168–78.PubMed
80.
go back to reference Abid MH, Abid MM, Surani S, Ratnani I. Patient Engagement and Patient Safety: Are We Missing the Patient in the Center? Cureus. 2020;12(2):e7048 e.PubMedPubMedCentral Abid MH, Abid MM, Surani S, Ratnani I. Patient Engagement and Patient Safety: Are We Missing the Patient in the Center? Cureus. 2020;12(2):e7048 e.PubMedPubMedCentral
81.
go back to reference Australian Commission on Safety and Quality in Health Care. Top Tips for Safe Health Care.: Australian Commission on Safety and Quality in Health Care (ACSQHC); 2017. Australian Commission on Safety and Quality in Health Care. Top Tips for Safe Health Care.: Australian Commission on Safety and Quality in Health Care (ACSQHC); 2017.
82.
go back to reference Davis RE, Jacklin R, Sevdalis N, Vincent CA. Patient involvement in patient safety: what factors influence patient participation and engagement? Health Expect. 2007;10(3):259–67.PubMedPubMedCentral Davis RE, Jacklin R, Sevdalis N, Vincent CA. Patient involvement in patient safety: what factors influence patient participation and engagement? Health Expect. 2007;10(3):259–67.PubMedPubMedCentral
83.
go back to reference Australian Commission on Safety and Quality in Health Care. The state of patient safety and quality in Australian hospitals 2019.: Australian Commission on Safety and Quality in Health Care (ACSQHC); 2019. Australian Commission on Safety and Quality in Health Care. The state of patient safety and quality in Australian hospitals 2019.: Australian Commission on Safety and Quality in Health Care (ACSQHC); 2019.
84.
go back to reference Agency for Healthcare Research and Quality. About AHRQ's Quality & Patient Safety Work.: Agency for Healthcare Research and Quality (AHRQ); 2019. Agency for Healthcare Research and Quality. About AHRQ's Quality & Patient Safety Work.: Agency for Healthcare Research and Quality (AHRQ); 2019.
85.
go back to reference Wilson-Stronks A, Lee K, Cordero C, Kopp A, Galvez E. One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations. Oakbrook Terrace, IL: The Joint Commission; 2008. Wilson-Stronks A, Lee K, Cordero C, Kopp A, Galvez E. One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations. Oakbrook Terrace, IL: The Joint Commission; 2008.
86.
go back to reference Dawson S, Campbell SM, Giles SJ, Morris RL, Cheraghi-Sohi S. Black and minority ethnic group involvement in health and social care research: a systematic review. Health Expect. 2018;21(1):3–22.PubMed Dawson S, Campbell SM, Giles SJ, Morris RL, Cheraghi-Sohi S. Black and minority ethnic group involvement in health and social care research: a systematic review. Health Expect. 2018;21(1):3–22.PubMed
87.
go back to reference Australian Bureau of Statistics. Standards for Statistics on Cultural and Language Diversity. Canberra: Australian Bureau of Statistics; 1999. Australian Bureau of Statistics. Standards for Statistics on Cultural and Language Diversity. Canberra: Australian Bureau of Statistics; 1999.
88.
go back to reference Forrest S. Review of Cultural and Linguistic Diversity (CaLD) Data Collection Practices in the WA Health System 2018. Western Australia: Department of Health; 2018. Forrest S. Review of Cultural and Linguistic Diversity (CaLD) Data Collection Practices in the WA Health System 2018. Western Australia: Department of Health; 2018.
89.
go back to reference Lopez L, Green AR, Tan-McGrory A, King R, Betancourt JR. Bridging the digital divide in health care: the role of health information technology in addressing racial and ethnic disparities. Joint Commission J Qual Patient Safety. 2011;37(10):437–45. Lopez L, Green AR, Tan-McGrory A, King R, Betancourt JR. Bridging the digital divide in health care: the role of health information technology in addressing racial and ethnic disparities. Joint Commission J Qual Patient Safety. 2011;37(10):437–45.
90.
go back to reference Bhopal R. Glossary of terms relating to ethnicity and race: for reflection and debate. J Epidemiol Community Health. 2004;58(6):441–5.PubMedPubMedCentral Bhopal R. Glossary of terms relating to ethnicity and race: for reflection and debate. J Epidemiol Community Health. 2004;58(6):441–5.PubMedPubMedCentral
91.
go back to reference Betrán AP, Say L, Gülmezoglu AM, Allen T, Hampson L. Effectiveness of different databases in identifying studies for systematic reviews: experience from the WHO systematic review of maternal morbidity and mortality. BMC Med Res Methodol. 2005;5(1):6.PubMedPubMedCentral Betrán AP, Say L, Gülmezoglu AM, Allen T, Hampson L. Effectiveness of different databases in identifying studies for systematic reviews: experience from the WHO systematic review of maternal morbidity and mortality. BMC Med Res Methodol. 2005;5(1):6.PubMedPubMedCentral
Metadata
Title
The safety of health care for ethnic minority patients: a systematic review
Authors
Ashfaq Chauhan
Merrilyn Walton
Elizabeth Manias
Ramesh Lahiru Walpola
Holly Seale
Monika Latanik
Desiree Leone
Stephen Mears
Reema Harrison
Publication date
01-12-2020
Publisher
BioMed Central
Keyword
Care
Published in
International Journal for Equity in Health / Issue 1/2020
Electronic ISSN: 1475-9276
DOI
https://doi.org/10.1186/s12939-020-01223-2

Other articles of this Issue 1/2020

International Journal for Equity in Health 1/2020 Go to the issue