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BMC Health Services Research

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Open Access 01-12-2018 | Research article

Patient satisfaction with outpatient physical therapy in Saudi Arabia

Authors: Ghadah Algudairi, Einas S. Al-Eisa, Ahmad H. Alghadir, Zaheen Ahmed Iqbal

Published in: BMC Health Services Research | Issue 1/2018

Abstract

Background

Patient satisfaction (PS) is a key measure of the quality and outcome of healthcare systems which reflects patients’ experiences. The purpose of this study was to assess overall PS with outpatient physical therapy (PT) care in Saudi Arabia and identify associated characteristics and components.

Methods

Four hundred patients who received PT treatment during 2017 were invited to participate in this study. The MedRisk Instrument for Measuring Patient Satisfaction with Physical Therapy Care (MRPS) was used to assess PS.

Results

The average age of 358 (90%) respondents was 38.1 (SD 12.7) years, and a majority (77%) of them were female. At least 76% respondents reported feeling better after PT treatment, while the mean global satisfaction score of all respondents as per the MRPS was 3.56, indicating high satisfaction.

Conclusion

PT is still at an early stage of development in Saudi Arabia and is an integral part of the healthcare sector. PS is the key to identify areas for improvement and provide high quality healthcare to the public.

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Title: Patient satisfaction with outpatient physical therapy in Saudi Arabia
Authors: Ghadah Algudairi
Einas S. Al-Eisa
Ahmad H. Alghadir
Zaheen Ahmed Iqbal
Publication date: 01-12-2018
Publisher: BioMed Central
Published in: BMC Health Services Research / Issue 1/2018
Electronic ISSN: 1472-6963
DOI: https://doi.org/10.1186/s12913-018-3646-0

At a glance: The STEP trials

Springer Medicine

Patient satisfaction with outpatient physical therapy in Saudi Arabia

Abstract

Background

Methods

Results

Conclusion

At a glance: The STEP trials

Springer Medicine

Abstract

Background

Methods

Results

Conclusion

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