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BMC Health Services Research
Published in: BMC Health Services Research 1/2017

Open Access 01-12-2017 | Research article

Moderating effects of coping on work stress and job performance for nurses in tertiary hospitals: a cross-sectional survey in China

Authors: Li Li, Hua Ai, Lei Gao, Hao Zhou, Xinyan Liu, Zhong Zhang, Tao Sun, Lihua Fan

Published in: BMC Health Services Research | Issue 1/2017

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Abstract

Background

Work stress is a major problem for nurses and it can negatively influence job performance. Therefore, it is critical to explore variables that can reduce or buffer the negative effects of work stress. This study explores the moderating effects of coping strategies on the relationship between work stress and job performance for nurses in China.

Methods

A cross-sectional survey of 852 nurses from four tertiary hospitals in Heilongjiang Province, China, was conducted in 2013. Descriptive statistics were reported for socioeconomic status and demographic characteristics, level of work stress, coping strategies, and job performance. Regression analysis was conducted to test the interaction between work stress and coping strategies on job performance.

Results

Three subscales of work stress were negatively related to job performance. Positive coping strategies moderated Patient Care and job performance while negative coping strategies moderated Workload and Time and performance, and between Working Environment and Resources and performance.

Conclusions

Positive coping strategies reduce or buffer the negative effects of work stress on job performance and negative coping strategies increased the negative effects.
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Metadata
Title
Moderating effects of coping on work stress and job performance for nurses in tertiary hospitals: a cross-sectional survey in China
Authors
Li Li
Hua Ai
Lei Gao
Hao Zhou
Xinyan Liu
Zhong Zhang
Tao Sun
Lihua Fan
Publication date
01-12-2017
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2017
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-017-2348-3

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