Skip to main content
Top
Published in: BMC Health Services Research 1/2015

Open Access 01-12-2015 | Research article

Having a family doctor was associated with lower utilization of hospital-based health services

Authors: Colman SC Fung, Carlos KH Wong, Daniel YT Fong, Albert Lee, Cindy LK Lam

Published in: BMC Health Services Research | Issue 1/2015

Login to get access

Abstract

Background

Primary care in the United States and most countries in Asia are provided by a variety of doctors. However, effectiveness of such diversified primary care in gate-keeping secondary medical services is unknown. This study aimed to evaluate health services utilization rates of hospital emergency and admission services among people who used different primary care doctors in Hong Kong.

Method

This study was a population-based cross-sectional telephone survey using structured questionnaire on health services utilization rates and pattern in Hong Kong in 2007 to 2008. Information on the choice of primary care doctors, utilization rates and patterns of primary care service were collected. Poisson and logistic regression analyses were used to explore any differences in service utilization rates and patterns among people using different types of primary care doctors.

Results

Out of 3148 subjects who completed the survey, 1896 (60.2%) had regular primary care doctors, of whom 1150 (60.7%) regarded their regular doctors as their family doctors (RFD). 1157 (36.8%) of them did not use any regular doctors (NRD). Only 4.3% of the RFD group (vs 7.8% of other regular doctors (ORD) and 9.6% of NRD) visited emergency service and only 1.7% (vs 3.6% of ORD and 4.0% of NRD) were admitted to hospital for their last episode of illness. Regression analyses controlling for sociodemographics and health status confirmed that respondents having RFD were less likely to use emergency service than people who had NRD (OR 0.479) or ORD (OR 0.624) or being admitted to hospital (OR 0.458 vs NRD and 0.514 vs ORD) for their last episode of illness.

Conclusion

Primary care is the most effective in gate-keeping secondary care among people with regular family doctors. People without any regular primary care doctor were more likely to use emergency service as primary care. The findings supported a family doctor-led primary care model.

Trial registration number

ClinicalTrials.gov ID: NCT01422031.
Appendix
Available only for authorised users
Literature
1.
go back to reference WHO. The Alma-Ata conference on primary health care. WHO Chron. 1978;32:409–30. WHO. The Alma-Ata conference on primary health care. WHO Chron. 1978;32:409–30.
2.
go back to reference WHO. Health for all policy in the 21st century. Geneva: WHO; 1998. WHO. Health for all policy in the 21st century. Geneva: WHO; 1998.
3.
go back to reference Howie JG, Heaney DJ, Maxwell M, Walker JJ, Freeman GK, Rai H. Quality at general practice consultations: cross sectional survey. BMJ. 1999;319(7212):738–43.CrossRefPubMedPubMedCentral Howie JG, Heaney DJ, Maxwell M, Walker JJ, Freeman GK, Rai H. Quality at general practice consultations: cross sectional survey. BMJ. 1999;319(7212):738–43.CrossRefPubMedPubMedCentral
4.
go back to reference Macinko J, Starfield B, Shi L. The contribution of primary care systems to health outcomes within Organization for Economic Cooperation and Development (OECD) countries, 1970–1998. Health Serv Res. 2003;38(3):831–65.CrossRefPubMedPubMedCentral Macinko J, Starfield B, Shi L. The contribution of primary care systems to health outcomes within Organization for Economic Cooperation and Development (OECD) countries, 1970–1998. Health Serv Res. 2003;38(3):831–65.CrossRefPubMedPubMedCentral
6.
go back to reference Starfield B. Improving equity in health: a research agenda. Int J Health Serv. 2001;31(3):545–66.CrossRefPubMed Starfield B. Improving equity in health: a research agenda. Int J Health Serv. 2001;31(3):545–66.CrossRefPubMed
7.
go back to reference WHO. The world health report 2000- health systems: improving performance. Geneva: WHO; 2000. WHO. The world health report 2000- health systems: improving performance. Geneva: WHO; 2000.
9.
10.
go back to reference Ferrer RL, Hambridge SJ, Maly RC. The essential role of generalists in health care systems. Ann Intern Med. 2005;142:691–9.CrossRefPubMed Ferrer RL, Hambridge SJ, Maly RC. The essential role of generalists in health care systems. Ann Intern Med. 2005;142:691–9.CrossRefPubMed
11.
go back to reference Food and Health Bureau HKSARG. Your health your life healthcare reform consultation document. 2008. Food and Health Bureau HKSARG. Your health your life healthcare reform consultation document. 2008.
12.
go back to reference Franks P, Fiscella K. Primary care physicians and specialists as personal physicians. Health care expenditures and mortality experience. J Fam Pract. 1998;47(2):105–9.PubMed Franks P, Fiscella K. Primary care physicians and specialists as personal physicians. Health care expenditures and mortality experience. J Fam Pract. 1998;47(2):105–9.PubMed
13.
go back to reference Gulliford MC. Availability of primary care doctors and population health in England: is there an association? J Public Health Med. 2002;24(4):252–4.CrossRefPubMed Gulliford MC. Availability of primary care doctors and population health in England: is there an association? J Public Health Med. 2002;24(4):252–4.CrossRefPubMed
14.
go back to reference Shi L, Macinko J, Starfield B, Wulu J, Regan J, Politzer R. The relationship between primary care, income inequality, and mortality in US States, 1980–1995. J Am Board Fam Pract. 2003;16(5):412–22.CrossRefPubMed Shi L, Macinko J, Starfield B, Wulu J, Regan J, Politzer R. The relationship between primary care, income inequality, and mortality in US States, 1980–1995. J Am Board Fam Pract. 2003;16(5):412–22.CrossRefPubMed
15.
go back to reference Campbell RJ, Ramirez AM, Perez K, Roetzheim RG. Cervical cancer rates and the supply of primary care physicians in Florida. Fam Med. 2003;35(1):60–4.PubMed Campbell RJ, Ramirez AM, Perez K, Roetzheim RG. Cervical cancer rates and the supply of primary care physicians in Florida. Fam Med. 2003;35(1):60–4.PubMed
16.
go back to reference Weinberger M, Oddone EZ, Henderson WG. Does increased access to primary care reduce hospital readmissions? Veterans affairs cooperative study group on primary care and hospital readmission. N Engl J Med. 1996;334(22):1441–7.CrossRefPubMed Weinberger M, Oddone EZ, Henderson WG. Does increased access to primary care reduce hospital readmissions? Veterans affairs cooperative study group on primary care and hospital readmission. N Engl J Med. 1996;334(22):1441–7.CrossRefPubMed
17.
go back to reference Weingarten SR, Lloyd L, Chiou C-F, Braunstein GD. Do subspecialists working outside of their specialty provide less efficient and lower-quality care to hospitalized patients than do primary care physicians? Arch Intern Med. 2002;162(5):527–32.CrossRefPubMed Weingarten SR, Lloyd L, Chiou C-F, Braunstein GD. Do subspecialists working outside of their specialty provide less efficient and lower-quality care to hospitalized patients than do primary care physicians? Arch Intern Med. 2002;162(5):527–32.CrossRefPubMed
18.
go back to reference Ferrante JM, Gonzalez EC, Pal N, Roetzheim RG. Effects of physician supply on early detection of breast cancer. Am Board Fam Pract. 2000;13(6):408–14.CrossRef Ferrante JM, Gonzalez EC, Pal N, Roetzheim RG. Effects of physician supply on early detection of breast cancer. Am Board Fam Pract. 2000;13(6):408–14.CrossRef
19.
go back to reference Health and Medical Development Advisory Committee, Health, Welfare and Food Bureau. Building a healthy tomorrow - discussion paper on the future service delivery model for our health care system. In: Hong Kong SAR government. 2005. p. 1–80. Health and Medical Development Advisory Committee, Health, Welfare and Food Bureau. Building a healthy tomorrow - discussion paper on the future service delivery model for our health care system. In: Hong Kong SAR government. 2005. p. 1–80.
21.
go back to reference Lee A, Lau FL, Hazlett CB, Kam CW, Wong P, Wong TW, et al. Factors associated with non-urgent utilization of Accident and Emergency services: a case–control study in Hong Kong. Soc Sci Med. 2000;51(7):1075–85.CrossRefPubMed Lee A, Lau FL, Hazlett CB, Kam CW, Wong P, Wong TW, et al. Factors associated with non-urgent utilization of Accident and Emergency services: a case–control study in Hong Kong. Soc Sci Med. 2000;51(7):1075–85.CrossRefPubMed
22.
go back to reference Leung GM, Wong IOL, Chan W-S, Choi S, Lo S-V, Health Care Financing Study, Group. The ecology of health care in Hong Kong. Soc Sci Med. 2005;61(3):577–90.CrossRefPubMed Leung GM, Wong IOL, Chan W-S, Choi S, Lo S-V, Health Care Financing Study, Group. The ecology of health care in Hong Kong. Soc Sci Med. 2005;61(3):577–90.CrossRefPubMed
23.
go back to reference The Harvard Team. Improving Hong Kong’s health care system: why and for whom? Hong Kong SAR: Government Printing Department; 1999. The Harvard Team. Improving Hong Kong’s health care system: why and for whom? Hong Kong SAR: Government Printing Department; 1999.
24.
go back to reference Leung GM, Castan-Cameo S, McGhee SM, Wong IOL, Johnston JM. Waiting time, doctor shopping, and nonattendance at specialist outpatient clinics: case–control study of 6495 individuals in Hong Kong. Med Care. 2003;41(11):1293–300.CrossRefPubMed Leung GM, Castan-Cameo S, McGhee SM, Wong IOL, Johnston JM. Waiting time, doctor shopping, and nonattendance at specialist outpatient clinics: case–control study of 6495 individuals in Hong Kong. Med Care. 2003;41(11):1293–300.CrossRefPubMed
25.
go back to reference Lam CLK, Leung GM, Mercer SW, Fong DYT, Lee A, Lam TP, et al. Utilisation patterns of primary health care services in Hong Kong: does having a family doctor make any difference? Hong Kong Med J. 2011;17 Suppl 3:28–32.PubMed Lam CLK, Leung GM, Mercer SW, Fong DYT, Lee A, Lam TP, et al. Utilisation patterns of primary health care services in Hong Kong: does having a family doctor make any difference? Hong Kong Med J. 2011;17 Suppl 3:28–32.PubMed
26.
go back to reference Lam CLK, Wong CKH, Lam ETP, Lo YYC, Huang WW. Population norm of Chinese (HK) SF-12 Health Survey_Version 2 of Chinese adults in Hong Kong. HK Practitioner. 2010;32(2):77–86. Lam CLK, Wong CKH, Lam ETP, Lo YYC, Huang WW. Population norm of Chinese (HK) SF-12 Health Survey_Version 2 of Chinese adults in Hong Kong. HK Practitioner. 2010;32(2):77–86.
27.
go back to reference Lam CLK, Yu EYT, Lo YYC, Wong CKH, Fong DYT, Lee A, et al. Having a family doctor is associated with some better patient reported outcomes of primary care consultations. Front Med. 2014;1:29.CrossRef Lam CLK, Yu EYT, Lo YYC, Wong CKH, Fong DYT, Lee A, et al. Having a family doctor is associated with some better patient reported outcomes of primary care consultations. Front Med. 2014;1:29.CrossRef
28.
go back to reference HKCFP Research Committee. What sort of primary healthcare service does the public want? Hong Kong Pract. 2008;30:24–8. HKCFP Research Committee. What sort of primary healthcare service does the public want? Hong Kong Pract. 2008;30:24–8.
29.
go back to reference Lam CLK, Fong DYT, Lauder IJ, Lam T-PD. The effect of health-related quality of life (HRQOL) on health service utilisation of a Chinese population. Soc Sci Med. 2002;55(9):1635–46.CrossRefPubMed Lam CLK, Fong DYT, Lauder IJ, Lam T-PD. The effect of health-related quality of life (HRQOL) on health service utilisation of a Chinese population. Soc Sci Med. 2002;55(9):1635–46.CrossRefPubMed
30.
go back to reference Bertakis KD, Azari R. Patient-centered care is associated with decreased health care utilization. J Am Board Fam Med. 2011;24(3):229–39.CrossRefPubMed Bertakis KD, Azari R. Patient-centered care is associated with decreased health care utilization. J Am Board Fam Med. 2011;24(3):229–39.CrossRefPubMed
31.
go back to reference Dourado I, Oliveira VB, Aquino R, Bonolo P, Lima-Costa MF, Medina MG, et al. Trends in primary health care-sensitive conditions in Brazil: the role of the Family Health Program (Project ICSAP-Brazil). Med Care. 2011;49(6):577–84.CrossRefPubMed Dourado I, Oliveira VB, Aquino R, Bonolo P, Lima-Costa MF, Medina MG, et al. Trends in primary health care-sensitive conditions in Brazil: the role of the Family Health Program (Project ICSAP-Brazil). Med Care. 2011;49(6):577–84.CrossRefPubMed
32.
go back to reference Rosano A, Loha CA, Falvo R, van der Zee J, Ricciardi W, Guasticchi G, et al. The relationship between avoidable hospitalization and accessibility to primary care: a systematic review. Eur J Public Health. 2013;23(3):356–60.CrossRefPubMed Rosano A, Loha CA, Falvo R, van der Zee J, Ricciardi W, Guasticchi G, et al. The relationship between avoidable hospitalization and accessibility to primary care: a systematic review. Eur J Public Health. 2013;23(3):356–60.CrossRefPubMed
33.
go back to reference Gill JM, Mainous III AG. The role of provider continuity in preventing hospitalizations. Arch Fam Med. 1998;7(4):352.CrossRefPubMed Gill JM, Mainous III AG. The role of provider continuity in preventing hospitalizations. Arch Fam Med. 1998;7(4):352.CrossRefPubMed
34.
go back to reference Lindström K, Engström S, Bengtsson C, Borgquist L. Determinants of hospitalisation rates: does primary health care play a role? Scand J Prim Health Care. 2003;21(1):15–20.CrossRefPubMed Lindström K, Engström S, Bengtsson C, Borgquist L. Determinants of hospitalisation rates: does primary health care play a role? Scand J Prim Health Care. 2003;21(1):15–20.CrossRefPubMed
35.
go back to reference Davidson RA, Giancola A, Gast A, Ho J, Waddell R. Evaluation of access, a primary care program for indigent patients: inpatient and emergency room utilization. J Community Health. 2003;28(1):59–64.CrossRefPubMed Davidson RA, Giancola A, Gast A, Ho J, Waddell R. Evaluation of access, a primary care program for indigent patients: inpatient and emergency room utilization. J Community Health. 2003;28(1):59–64.CrossRefPubMed
36.
go back to reference Van Uden CJ, Winkens RA, Wesseling G, Fiolet HF, Van Schayck OC, Crebolder HF. The impact of a primary care physician cooperative on the caseload of an emergency department: The Maastricht integrated out‐of‐hours service. J Gen Intern Med. 2005;20(7):612–7.CrossRefPubMedPubMedCentral Van Uden CJ, Winkens RA, Wesseling G, Fiolet HF, Van Schayck OC, Crebolder HF. The impact of a primary care physician cooperative on the caseload of an emergency department: The Maastricht integrated out‐of‐hours service. J Gen Intern Med. 2005;20(7):612–7.CrossRefPubMedPubMedCentral
37.
go back to reference Andersen R, Newman J. Societal and individual determinants of medical care utilization in the United States. Milbank Mem Fund Q. 1973;50:95–124.CrossRef Andersen R, Newman J. Societal and individual determinants of medical care utilization in the United States. Milbank Mem Fund Q. 1973;50:95–124.CrossRef
Metadata
Title
Having a family doctor was associated with lower utilization of hospital-based health services
Authors
Colman SC Fung
Carlos KH Wong
Daniel YT Fong
Albert Lee
Cindy LK Lam
Publication date
01-12-2015
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2015
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-015-0705-7

Other articles of this Issue 1/2015

BMC Health Services Research 1/2015 Go to the issue