Skip to main content
Top
Published in: BMC Health Services Research 1/2014

Open Access 01-12-2014 | Research article

How does context influence collaborative decision-making for health services planning, delivery and evaluation?

Authors: Anna R Gagliardi, Fiona Webster, Melissa C Brouwers, Nancy N Baxter, Antonio Finelli, Steven Gallinger

Published in: BMC Health Services Research | Issue 1/2014

Login to get access

Abstract

Background

Collaboration among researchers (clinician, non-clinician) and decision makers (managers, policy-makers, clinicians), referred to as integrated knowledge translation (IKT), enhances the relevance and use of research, leading to improved decision-making, policies, practice, and health care outcomes. However IKT is not widely practiced due to numerous challenges. This research explored how context influenced IKT as a means of identifying how IKT could be strengthened.

Methods

This research investigated IKT in three health services programs for colon cancer screening, prostate cancer diagnosis, and the treatment of pancreatic cancer. Qualitative methods were used to explore contextual factors that influenced how IKT occurred, and its impact. Data were collected between September 1, 2012 and May 15, 2013 from relevant documents, observation of meetings, and interviews with researchers and decision-makers, analyzed using qualitative methods, and integrated.

Results

Data were analyzed from 39 documents, observation of 6 meetings, and 36 interviews. IKT included interaction at meetings, joint undertaking of research, and development of guidelines. IKT was most prevalent in one program with leadership, clear goals, dedicated funding and other infrastructural resources, and an embedded researcher responsible for, and actively engaged in IKT. This program achieved a variety of social, research and health service outcomes despite mixed individual views about the value of IKT and the absence of a programmatic culture of IKT. Participants noted numerous challenges including lack of time and incentives, and recommendations to support IKT. A conceptual framework of factors that influence IKT and associated outcomes was generated, and can be used by others to plan or evaluate IKT.

Conclusions

The findings can be applied by researchers, clinicians, managers or policy-makers to plan or improve collaborative decision-making for health services planning, delivery, evaluation or quality improvement. Further research is needed to explore whether these findings are widespread, and further understand how IKT can be optimized.
Appendix
Available only for authorised users
Literature
1.
go back to reference Innvaer S, Vist G, Trommald M, Oxman A: Health policy-makers’ perceptions of their use of evidence: a systematic review. J Health Serv Res Policy. 2002, 7: 239-244. 10.1258/135581902320432778.CrossRefPubMed Innvaer S, Vist G, Trommald M, Oxman A: Health policy-makers’ perceptions of their use of evidence: a systematic review. J Health Serv Res Policy. 2002, 7: 239-244. 10.1258/135581902320432778.CrossRefPubMed
2.
go back to reference Ouimet M, Landry R, Amara N, Belkhodja O: What factors induce health care decision-makers to use clinical guidelines? Evidence from provincial health ministries, regional health authorities and hospitals in Canada. Soc Sci Med. 2006, 62: 964-976. 10.1016/j.socscimed.2005.06.040.CrossRefPubMed Ouimet M, Landry R, Amara N, Belkhodja O: What factors induce health care decision-makers to use clinical guidelines? Evidence from provincial health ministries, regional health authorities and hospitals in Canada. Soc Sci Med. 2006, 62: 964-976. 10.1016/j.socscimed.2005.06.040.CrossRefPubMed
3.
go back to reference Lomas J: Using `linkage and exchange’ to move research into policy at a Canadian foundation. Health Aff. 2000, 19: 236-240. 10.1377/hlthaff.19.3.236.CrossRef Lomas J: Using `linkage and exchange’ to move research into policy at a Canadian foundation. Health Aff. 2000, 19: 236-240. 10.1377/hlthaff.19.3.236.CrossRef
4.
go back to reference Kothari A, Wathen CN: A critical second look at integrated knowledge translation. Health Policy. 2013, 109 (2): 187-191. 10.1016/j.healthpol.2012.11.004.CrossRefPubMed Kothari A, Wathen CN: A critical second look at integrated knowledge translation. Health Policy. 2013, 109 (2): 187-191. 10.1016/j.healthpol.2012.11.004.CrossRefPubMed
5.
go back to reference Bowen SJ, Graham ID: From knowledge translation to engaged scholarship: Promoting research relevance and utilization. Arch Phys Med Rehabil. 2013, 94 (1 Suppl): S3-S8. 10.1016/j.apmr.2012.04.037.CrossRefPubMed Bowen SJ, Graham ID: From knowledge translation to engaged scholarship: Promoting research relevance and utilization. Arch Phys Med Rehabil. 2013, 94 (1 Suppl): S3-S8. 10.1016/j.apmr.2012.04.037.CrossRefPubMed
6.
go back to reference Denis JL, Hebert Y, Langley A, Lozeau D, Trottier LH: Explaining diffusion patterns for complex health care innovations. Health Care Manage Rev. 2002, 27 (3): 60-73. 10.1097/00004010-200207000-00007.CrossRefPubMed Denis JL, Hebert Y, Langley A, Lozeau D, Trottier LH: Explaining diffusion patterns for complex health care innovations. Health Care Manage Rev. 2002, 27 (3): 60-73. 10.1097/00004010-200207000-00007.CrossRefPubMed
7.
go back to reference Dooley KL: A complex adaptive systems model of organization change. Nonlinear Dynamics Psychol Life Sci. 1997, 1 (1): 69-97. 10.1023/A:1022375910940.CrossRef Dooley KL: A complex adaptive systems model of organization change. Nonlinear Dynamics Psychol Life Sci. 1997, 1 (1): 69-97. 10.1023/A:1022375910940.CrossRef
8.
go back to reference Oborn E, Barrett M, Prince K, Racko G: Balancing exploration and exploitation in transferring research into practice: a comparison of five knowledge translation entity archetypes. Implement Sci. 2013, 8: 104-10.1186/1748-5908-8-104.CrossRefPubMedPubMedCentral Oborn E, Barrett M, Prince K, Racko G: Balancing exploration and exploitation in transferring research into practice: a comparison of five knowledge translation entity archetypes. Implement Sci. 2013, 8: 104-10.1186/1748-5908-8-104.CrossRefPubMedPubMedCentral
9.
go back to reference Wilkinson H, Gallagher M, Smith M: A collaborative approach to defining the usefulness of impact: lessons from a knowledge exchange project involving academics and social work practitioners. Evid Policy. 2012, 8 (3): 311-327. 10.1332/174426412X654040.CrossRef Wilkinson H, Gallagher M, Smith M: A collaborative approach to defining the usefulness of impact: lessons from a knowledge exchange project involving academics and social work practitioners. Evid Policy. 2012, 8 (3): 311-327. 10.1332/174426412X654040.CrossRef
10.
go back to reference Allender S, Nichols M, Foulkes C, Reynolds R, Waters E, King L, Gill T, Armstrong R, Swinburn B: The development of a network for community-based obesity prevention: the CO-OPS Collaboration. BMC Public Health. 2011, 11: 132-10.1186/1471-2458-11-132.CrossRefPubMedPubMedCentral Allender S, Nichols M, Foulkes C, Reynolds R, Waters E, King L, Gill T, Armstrong R, Swinburn B: The development of a network for community-based obesity prevention: the CO-OPS Collaboration. BMC Public Health. 2011, 11: 132-10.1186/1471-2458-11-132.CrossRefPubMedPubMedCentral
11.
go back to reference Tee S, Bockle E: Closing the gap - A partnership approach to community care education for long term conditions. Nurse Edu Today. 2012, 32: 822-828. 10.1016/j.nedt.2012.05.018.CrossRef Tee S, Bockle E: Closing the gap - A partnership approach to community care education for long term conditions. Nurse Edu Today. 2012, 32: 822-828. 10.1016/j.nedt.2012.05.018.CrossRef
12.
go back to reference King G, Currie M, Smith L, Servais M, McDougall J: A framework of operating models for interdisciplinary research programs in clinical service organizations. Eval Program Plan. 2008, 31: 160-173. 10.1016/j.evalprogplan.2008.01.003.CrossRef King G, Currie M, Smith L, Servais M, McDougall J: A framework of operating models for interdisciplinary research programs in clinical service organizations. Eval Program Plan. 2008, 31: 160-173. 10.1016/j.evalprogplan.2008.01.003.CrossRef
13.
go back to reference Hall JG, Buchan A, Cribb A, Drummond J, Gyles C, Hicks TP, McWilliam C, Paterson B, Ratner PA, Skarakis-Doyle E, Solomon P: A meeting of the minds: interdisciplinary research in the health sciences in Canada. CMAJ. 2006, 175 (7): 763-771. 10.1503/cmaj.060783.CrossRefPubMedPubMedCentral Hall JG, Buchan A, Cribb A, Drummond J, Gyles C, Hicks TP, McWilliam C, Paterson B, Ratner PA, Skarakis-Doyle E, Solomon P: A meeting of the minds: interdisciplinary research in the health sciences in Canada. CMAJ. 2006, 175 (7): 763-771. 10.1503/cmaj.060783.CrossRefPubMedPubMedCentral
14.
go back to reference Dayan PS, Osmond M, Kuppermann N, Lang E, Klassen T, Johnson D, Strauss S, Hess E, Schneider S, Afilalo M, Pusic M: Development of the capacity necessary to perform and promote knowledge translation research in emergency medicine. Acad Emerg Med. 2004, 14 (11): 978-983. 10.1111/j.1553-2712.2007.tb02376.x.CrossRef Dayan PS, Osmond M, Kuppermann N, Lang E, Klassen T, Johnson D, Strauss S, Hess E, Schneider S, Afilalo M, Pusic M: Development of the capacity necessary to perform and promote knowledge translation research in emergency medicine. Acad Emerg Med. 2004, 14 (11): 978-983. 10.1111/j.1553-2712.2007.tb02376.x.CrossRef
15.
go back to reference Tetroe JM, Graham ID, Foy R, Robinson N, Eccles MP, Wensing M, Durieux P, Legare F, Nielson CP, Adily A, Ward JE, Porter C, Shea B, Grimshaw JM: Health research funding agencies’ support and promotion of knowledge translation: an international study. Milbank Q. 2008, 86 (1): 125-155. 10.1111/j.1468-0009.2007.00515.x.CrossRefPubMedPubMedCentral Tetroe JM, Graham ID, Foy R, Robinson N, Eccles MP, Wensing M, Durieux P, Legare F, Nielson CP, Adily A, Ward JE, Porter C, Shea B, Grimshaw JM: Health research funding agencies’ support and promotion of knowledge translation: an international study. Milbank Q. 2008, 86 (1): 125-155. 10.1111/j.1468-0009.2007.00515.x.CrossRefPubMedPubMedCentral
16.
go back to reference Ettelt S, Mays N: Health service research in Europe and its use for informing policy. J Health Serv Res Policy. 2011, 16 (suppl 2): 48-60. 10.1258/jhsrp.2011.011004.CrossRefPubMed Ettelt S, Mays N: Health service research in Europe and its use for informing policy. J Health Serv Res Policy. 2011, 16 (suppl 2): 48-60. 10.1258/jhsrp.2011.011004.CrossRefPubMed
17.
go back to reference Hofmeyer A, Scott C, Lagendyk L: Researcher-decision-maker partnerships in health services research: Practical challenges, guiding principles. Health Serv Res. 2012, 12: 280-10.1186/1472-6963-12-280.CrossRef Hofmeyer A, Scott C, Lagendyk L: Researcher-decision-maker partnerships in health services research: Practical challenges, guiding principles. Health Serv Res. 2012, 12: 280-10.1186/1472-6963-12-280.CrossRef
18.
go back to reference Ward V, Smith S, House A, Hamer S: Exploring knowledge exchange: a useful framework for practice and policy. Soc Sci Med. 2012, 74 (3): 297-304. 10.1016/j.socscimed.2011.09.021.CrossRefPubMed Ward V, Smith S, House A, Hamer S: Exploring knowledge exchange: a useful framework for practice and policy. Soc Sci Med. 2012, 74 (3): 297-304. 10.1016/j.socscimed.2011.09.021.CrossRefPubMed
19.
go back to reference Ilott I, Gerrish K, Pownall S, Eltringham S, Booth A: Exploring scale-up, spread and sustainability: an instrumental case study tracing an innovation to enhance dysphagia care. Implement Sci. 2013, 8: 128-10.1186/1748-5908-8-128.CrossRefPubMedPubMedCentral Ilott I, Gerrish K, Pownall S, Eltringham S, Booth A: Exploring scale-up, spread and sustainability: an instrumental case study tracing an innovation to enhance dysphagia care. Implement Sci. 2013, 8: 128-10.1186/1748-5908-8-128.CrossRefPubMedPubMedCentral
20.
go back to reference McDonald KM: Considering context in quality improvement interventions and implementation: concepts, frameworks and application. Acad Pediat. 2013, 13 (6S): S45-S53. 10.1016/j.acap.2013.04.013.CrossRef McDonald KM: Considering context in quality improvement interventions and implementation: concepts, frameworks and application. Acad Pediat. 2013, 13 (6S): S45-S53. 10.1016/j.acap.2013.04.013.CrossRef
21.
go back to reference Flottorp SA, Oxman AD, Krause J, Musila NR, Wensing M, Godycki-Cwirko M, Baker R, Eccles MP: A checklist for identifying determinants of practice: A systematic review and synthesis of frameworks and taxonomies of factors that prevent or enable improvements in healthcare professional practice. Implement Sci. 2013, 8: 35-10.1186/1748-5908-8-35.CrossRefPubMedPubMedCentral Flottorp SA, Oxman AD, Krause J, Musila NR, Wensing M, Godycki-Cwirko M, Baker R, Eccles MP: A checklist for identifying determinants of practice: A systematic review and synthesis of frameworks and taxonomies of factors that prevent or enable improvements in healthcare professional practice. Implement Sci. 2013, 8: 35-10.1186/1748-5908-8-35.CrossRefPubMedPubMedCentral
22.
go back to reference Rycroft-Malone J, Kitson A, Harvey G, McCormack B, Seers K, Titchen A, Estabrooks C: Ingredients for change: revisiting a conceptual framework. Qual Saf Health Care. 2002, 11: 174-180. 10.1136/qhc.11.2.174.CrossRefPubMedPubMedCentral Rycroft-Malone J, Kitson A, Harvey G, McCormack B, Seers K, Titchen A, Estabrooks C: Ingredients for change: revisiting a conceptual framework. Qual Saf Health Care. 2002, 11: 174-180. 10.1136/qhc.11.2.174.CrossRefPubMedPubMedCentral
23.
go back to reference Cummings GG, Estabrooks CA, Midodzi WK, Wallin L, Hayduk L: Influence of organizational characteristics and context on research utilization. Nurs Res. 2007, 56 (4S): S24-S39. 10.1097/01.NNR.0000280629.63654.95.CrossRefPubMed Cummings GG, Estabrooks CA, Midodzi WK, Wallin L, Hayduk L: Influence of organizational characteristics and context on research utilization. Nurs Res. 2007, 56 (4S): S24-S39. 10.1097/01.NNR.0000280629.63654.95.CrossRefPubMed
24.
go back to reference Rycroft-Malone J, Seers K, Chandler J, Hawkes CA, Crichton N, Allen C, Bullock I, Strunin L: The role of evidence, context and facilitation in an implementation trial: implications for the development of the PARIHS framework. Implement Sci. 2013, 8: 28-10.1186/1748-5908-8-28.CrossRefPubMedPubMedCentral Rycroft-Malone J, Seers K, Chandler J, Hawkes CA, Crichton N, Allen C, Bullock I, Strunin L: The role of evidence, context and facilitation in an implementation trial: implications for the development of the PARIHS framework. Implement Sci. 2013, 8: 28-10.1186/1748-5908-8-28.CrossRefPubMedPubMedCentral
25.
go back to reference Auerbach CF, Silverstein LB: Qualitative Data: An Introduction to Coding and Analysis. 2003, New York University Press, New York Auerbach CF, Silverstein LB: Qualitative Data: An Introduction to Coding and Analysis. 2003, New York University Press, New York
26.
go back to reference Barbour RS: Checklists for improving rigour in qualitative research: a case of the tail wagging the dog?. BMJ. 2011, 322 (7294): 1115-1117. 10.1136/bmj.322.7294.1115.CrossRef Barbour RS: Checklists for improving rigour in qualitative research: a case of the tail wagging the dog?. BMJ. 2011, 322 (7294): 1115-1117. 10.1136/bmj.322.7294.1115.CrossRef
27.
go back to reference Clark JP: How to peer review a qualitative manuscript. Peer Review in Health Sciences. Edited by: Godlee F, Jefferson T. 2003, BMJ Books, London, 2 Clark JP: How to peer review a qualitative manuscript. Peer Review in Health Sciences. Edited by: Godlee F, Jefferson T. 2003, BMJ Books, London, 2
28.
go back to reference Elo S, Kyngas H: The qualitative content analysis process. J Adv Nurs. 2008, 62 (1): 107-115. 10.1111/j.1365-2648.2007.04569.x.CrossRefPubMed Elo S, Kyngas H: The qualitative content analysis process. J Adv Nurs. 2008, 62 (1): 107-115. 10.1111/j.1365-2648.2007.04569.x.CrossRefPubMed
29.
go back to reference Hsieh HF, Shannon SE: Three approaches to qualitative content analysis. Qual Health Res. 2005, 15 (9): 1277-1288. 10.1177/1049732305276687.CrossRefPubMed Hsieh HF, Shannon SE: Three approaches to qualitative content analysis. Qual Health Res. 2005, 15 (9): 1277-1288. 10.1177/1049732305276687.CrossRefPubMed
30.
go back to reference Strauss A, Corbin J: Basics of Qualitative Research: Grounded Theory Procedures and Techniques. 1990, Sage, Newbury Park, CA Strauss A, Corbin J: Basics of Qualitative Research: Grounded Theory Procedures and Techniques. 1990, Sage, Newbury Park, CA
31.
go back to reference Strauss AL: Qualitative Analysis for Social Scientists. 2003, Cambridge University Press, Cambridge Strauss AL: Qualitative Analysis for Social Scientists. 2003, Cambridge University Press, Cambridge
32.
go back to reference Pope C, Ziebland S, Mays N: Analysing qualitative data. Br Med J. 2000, 320: 114-116. 10.1136/bmj.320.7227.114.CrossRef Pope C, Ziebland S, Mays N: Analysing qualitative data. Br Med J. 2000, 320: 114-116. 10.1136/bmj.320.7227.114.CrossRef
33.
go back to reference Robinson OC: Relational analysis: An add-on technique for aiding data integration in qualitative research. Qual Res Psychol. 2011, 8 (2): 197-209. 10.1080/14780887.2011.572745.CrossRef Robinson OC: Relational analysis: An add-on technique for aiding data integration in qualitative research. Qual Res Psychol. 2011, 8 (2): 197-209. 10.1080/14780887.2011.572745.CrossRef
34.
go back to reference Macionis J, Gerber L: Sociology, Seventh Canadian Edition. 2010, Pearson Education Canada, Don Mills Macionis J, Gerber L: Sociology, Seventh Canadian Edition. 2010, Pearson Education Canada, Don Mills
35.
go back to reference Squires JE, Estabrooks CA, Scott SD, Cummings GG, Hayduk L, Kang SH, Stevens B: The influence of organizational context on the use of research by nurses in Canadian pediatric hospitals. BMC Health Serv Res. 2013, 13: 351-10.1186/1472-6963-13-351.CrossRefPubMedPubMedCentral Squires JE, Estabrooks CA, Scott SD, Cummings GG, Hayduk L, Kang SH, Stevens B: The influence of organizational context on the use of research by nurses in Canadian pediatric hospitals. BMC Health Serv Res. 2013, 13: 351-10.1186/1472-6963-13-351.CrossRefPubMedPubMedCentral
36.
go back to reference Gagliardi AR, Dobrow MJ, Wright FC: How can we improve cancer care? A review of interprofessional collaboration models and their use in clinical management. Surg Oncol. 2011, 20 (3): 146-154. 10.1016/j.suronc.2011.06.004.CrossRefPubMed Gagliardi AR, Dobrow MJ, Wright FC: How can we improve cancer care? A review of interprofessional collaboration models and their use in clinical management. Surg Oncol. 2011, 20 (3): 146-154. 10.1016/j.suronc.2011.06.004.CrossRefPubMed
37.
go back to reference Sharp ND, Pineros SL, Hsu C, Starks H, Sales AE: A qualitative study to identify barriers and facilitators to implementation of pilot interventions in the Veterans Health Administration (VHA) Northwest Network. Worldviews Evid Based Nurs. 2004, 1 (2): 129-139. 10.1111/j.1741-6787.2004.04023.x.CrossRefPubMed Sharp ND, Pineros SL, Hsu C, Starks H, Sales AE: A qualitative study to identify barriers and facilitators to implementation of pilot interventions in the Veterans Health Administration (VHA) Northwest Network. Worldviews Evid Based Nurs. 2004, 1 (2): 129-139. 10.1111/j.1741-6787.2004.04023.x.CrossRefPubMed
38.
go back to reference Cammer A, Morgan D, Stewart N, McGilton K, Rycroft-Malone J, Dopson S, Estabrooks C: The hidden complexity of long-term care: how context mediates knowledge translation and use of best practices. Gerontologist 2013, doi: 10.1093/geront/gnt068. Cammer A, Morgan D, Stewart N, McGilton K, Rycroft-Malone J, Dopson S, Estabrooks C: The hidden complexity of long-term care: how context mediates knowledge translation and use of best practices. Gerontologist 2013, doi: 10.1093/geront/gnt068.
39.
go back to reference Kothari A, Sibbald S, Wathen CN: PreVAiL. Partnership Evaluation Report: Phase1. Preventing Violence Across the Lifespan Research Network. 2013, University of Western Ontario, London ON Kothari A, Sibbald S, Wathen CN: PreVAiL. Partnership Evaluation Report: Phase1. Preventing Violence Across the Lifespan Research Network. 2013, University of Western Ontario, London ON
40.
go back to reference Kothari A, MacLean L, Edwards N, Hobbs A: Indicators at the interface: managing policymaker-researcher collaboration. Knowledge Manage Res Pract. 2011, 9: 203-214. 10.1057/kmrp.2011.16.CrossRef Kothari A, MacLean L, Edwards N, Hobbs A: Indicators at the interface: managing policymaker-researcher collaboration. Knowledge Manage Res Pract. 2011, 9: 203-214. 10.1057/kmrp.2011.16.CrossRef
Metadata
Title
How does context influence collaborative decision-making for health services planning, delivery and evaluation?
Authors
Anna R Gagliardi
Fiona Webster
Melissa C Brouwers
Nancy N Baxter
Antonio Finelli
Steven Gallinger
Publication date
01-12-2014
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2014
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-014-0545-x

Other articles of this Issue 1/2014

BMC Health Services Research 1/2014 Go to the issue