Skip to main content
Top
Published in: BMC Palliative Care 1/2016

Open Access 01-12-2016 | Research article

An exploration of contextual dimensions impacting goals of care conversations in postgraduate medical education

Authors: Amanda L Roze des Ordons, Jocelyn Lockyer, Michael Hartwick, Aimee Sarti, Rola Ajjawi

Published in: BMC Palliative Care | Issue 1/2016

Login to get access

Abstract

Background

Postgraduate medical trainees are not well prepared difficult conversations about goals of care with patients and families in the acute care clinical setting. While contextual nuances within the workplace can impact communication, research to date has largely focused on individual communication skills. Our objective was to explore contextual factors that influence conversations between trainees and patients/families about goals of care in the acute care setting.

Methods

We conducted an exploratory qualitative study involving five focus groups with Internal Medicine trainees (n = 20) and a series of interviews with clinical faculty (n = 11) within a single Canadian centre. Thematic framework analysis was applied to categorize the data and identify themes and subthemes.

Results

Challenges and factors enabling goals of care conversations emerged within individual, interpersonal and system dimensions. Challenges included inadequate preparation for these conversations, disconnection between trainees, faculty and patients, policies around documentation, the structure of postgraduate medical education, and resource limitations; these challenges led to missed opportunities, uncertainty and emotional distress. Enabling factors were awareness of the importance of goals of care conversations, support in these discussions, collaboration with colleagues, and educational initiatives enabling skill development; these factors have resulted in learning, appreciation, and an established foundation for future educational initiatives.

Conclusions

Contextual factors impact how postgraduate medical trainees communicate with patients/families about goals of care. Attention to individual, interpersonal and system-related factors will be important in designing educational programs that help trainees develop the capacities needed for challenging conversations.
Appendix
Available only for authorised users
Literature
1.
go back to reference Levin TT, Moreno B, Silvester W, Kissane DW. End of life communication in the intensive care unit. Gen Hosp Psychiatry. 2010;32:433–42.CrossRefPubMed Levin TT, Moreno B, Silvester W, Kissane DW. End of life communication in the intensive care unit. Gen Hosp Psychiatry. 2010;32:433–42.CrossRefPubMed
2.
go back to reference Deep KS, Griffith CH, Wilson JF. Discussing preferences for cardiopulmonary resuscitation: what do resident physicians and their hospitalized patients think was decided? Patient Educ Couns. 2008;72:20–5.CrossRefPubMed Deep KS, Griffith CH, Wilson JF. Discussing preferences for cardiopulmonary resuscitation: what do resident physicians and their hospitalized patients think was decided? Patient Educ Couns. 2008;72:20–5.CrossRefPubMed
3.
go back to reference Ahern PS, Doyle TK, Marquis F, Lesk C, Skrobik Y. Critically ill patients and end-of-life decision-making: the senior medical resident experience. Adv Health Sci Educ. 2012;17:121–36.CrossRef Ahern PS, Doyle TK, Marquis F, Lesk C, Skrobik Y. Critically ill patients and end-of-life decision-making: the senior medical resident experience. Adv Health Sci Educ. 2012;17:121–36.CrossRef
4.
go back to reference Deep KS, Griffith CH, Wilson JF. Communication and decision making about life-sustaining treatment: examining the experiences of resident physicians and seriously-ill hospitalized patients. J Gen Intern Med. 2008;23:1877–82.CrossRefPubMedPubMedCentral Deep KS, Griffith CH, Wilson JF. Communication and decision making about life-sustaining treatment: examining the experiences of resident physicians and seriously-ill hospitalized patients. J Gen Intern Med. 2008;23:1877–82.CrossRefPubMedPubMedCentral
5.
go back to reference Wright AA, Zhang B, Ray A, Mack JW, Trice E, Balboni T, Mitchell SL, Jackson VA, Block SD, Maciejewski PK, Prigerson HG. Associations between end-of-life discussions, patient mental health, medical care near death, and caregiver bereavement adjustment. JAMA. 2008;300:1665–73. Wright AA, Zhang B, Ray A, Mack JW, Trice E, Balboni T, Mitchell SL, Jackson VA, Block SD, Maciejewski PK, Prigerson HG. Associations between end-of-life discussions, patient mental health, medical care near death, and caregiver bereavement adjustment. JAMA. 2008;300:1665–73.
6.
go back to reference Frey R, Gott M, Raphael D, O'Callaghan A, Robinson J, Boyd M, Laking G, Manson L, Snow B. Clinical staff perceptions of palliative care-related quality of care, service access, education and training needs and delivery confidence in an acute hospital setting. BMJ Support Palliat Care. 2014;4:381–9. Frey R, Gott M, Raphael D, O'Callaghan A, Robinson J, Boyd M, Laking G, Manson L, Snow B. Clinical staff perceptions of palliative care-related quality of care, service access, education and training needs and delivery confidence in an acute hospital setting. BMJ Support Palliat Care. 2014;4:381–9.
7.
go back to reference Chochinov HM, Kristjanson LJ, Breitbart W, McClement S, Hack TF, Hassard T, Harlos M. Effect of dignity therapy on distress and end-of-life experience in terminally ill patients: a randomized controlled trial. Lancet Oncol. 2011;12:753–62. Chochinov HM, Kristjanson LJ, Breitbart W, McClement S, Hack TF, Hassard T, Harlos M. Effect of dignity therapy on distress and end-of-life experience in terminally ill patients: a randomized controlled trial. Lancet Oncol. 2011;12:753–62.
8.
go back to reference Back AL, Anderson WG, Bunch L, Marr LA, Wallace JA, Yang HB, Arnold RM. Communication about cancer near the end of life. Cancer. 2008;113:1897–910. Back AL, Anderson WG, Bunch L, Marr LA, Wallace JA, Yang HB, Arnold RM. Communication about cancer near the end of life. Cancer. 2008;113:1897–910.
9.
go back to reference Bombeke K, Symons L, Vermeire E, Debaene L, Schol S, De Winter B, Van Royen P. Patient-centredness from education to practice: the ‘lived’ impact of communication skills training. Med Teach. 2012;34:e338–48. Bombeke K, Symons L, Vermeire E, Debaene L, Schol S, De Winter B, Van Royen P. Patient-centredness from education to practice: the ‘lived’ impact of communication skills training. Med Teach. 2012;34:e338–48.
10.
go back to reference van den Eertwegh V, van Dalen J, van Dulmen S, van der Vleuten C, Scherpbier A. Residents’ perceived barriers to communication skills learning: comparing two medical working contexts in postgraduate training. Patient Educ Couns. 2014;95:91–7.CrossRefPubMed van den Eertwegh V, van Dalen J, van Dulmen S, van der Vleuten C, Scherpbier A. Residents’ perceived barriers to communication skills learning: comparing two medical working contexts in postgraduate training. Patient Educ Couns. 2014;95:91–7.CrossRefPubMed
11.
go back to reference Litaker D, Tomolo A, Liberatore V, Stange KC, Aron D. Using complexity theory to build interventions that improve health care delivery in primary care. J Gen Intern Med. 2006;21:S30–4.CrossRefPubMedPubMedCentral Litaker D, Tomolo A, Liberatore V, Stange KC, Aron D. Using complexity theory to build interventions that improve health care delivery in primary care. J Gen Intern Med. 2006;21:S30–4.CrossRefPubMedPubMedCentral
13.
go back to reference Wong G, Greenhalgh T, Westhorp G, Pawson R. Realist methods in medical education research: what are they and what can they contribute? Med Educ. 2012;46:89–96.CrossRefPubMed Wong G, Greenhalgh T, Westhorp G, Pawson R. Realist methods in medical education research: what are they and what can they contribute? Med Educ. 2012;46:89–96.CrossRefPubMed
15.
go back to reference Denzin NK, Lincoln YS, editors. The SAGE handbook of qualitative research. 4th ed. Thousand Oaks, CA: SAGE Publications Inc; 2011. Denzin NK, Lincoln YS, editors. The SAGE handbook of qualitative research. 4th ed. Thousand Oaks, CA: SAGE Publications Inc; 2011.
16.
go back to reference Ritchie J, Spencer L. Qualitative data analysis for applied policy research. In: Bryman A, Burgess RG, editors. Analysing qualitative data. London, UK: Routledge; 1994. p. 173–94.CrossRef Ritchie J, Spencer L. Qualitative data analysis for applied policy research. In: Bryman A, Burgess RG, editors. Analysing qualitative data. London, UK: Routledge; 1994. p. 173–94.CrossRef
17.
go back to reference Tulsky JA, Chesney MA, Lo B. How do medical residents discuss resuscitation with patients? J Gen Intern Med. 1995;10:436–42.CrossRefPubMed Tulsky JA, Chesney MA, Lo B. How do medical residents discuss resuscitation with patients? J Gen Intern Med. 1995;10:436–42.CrossRefPubMed
18.
go back to reference Schroder C, Heyland D, Jiang X, Rocker G, Dodek P. Educating medical residents in end-of-life care: insights from a multicenter survey. J Palliat Med. 2009;12:459–70.CrossRefPubMed Schroder C, Heyland D, Jiang X, Rocker G, Dodek P. Educating medical residents in end-of-life care: insights from a multicenter survey. J Palliat Med. 2009;12:459–70.CrossRefPubMed
19.
go back to reference Back AL, Arnold RM, Baile WF, Fryer-Edwards KA, Alexander SC, Barley GE, Gooley TA, Tulsky JA. Efficacy of communication skills training for giving bad news and discussing transitions to palliative care. Arch Intern Med. 2007;167:453–60. Back AL, Arnold RM, Baile WF, Fryer-Edwards KA, Alexander SC, Barley GE, Gooley TA, Tulsky JA. Efficacy of communication skills training for giving bad news and discussing transitions to palliative care. Arch Intern Med. 2007;167:453–60.
20.
go back to reference Curtis JR, Back AL, Ford DW, Downey L, Shannon SE, Doorenbos AZ, Kross EK, Reinke LF, Feemster LC, Edlund B, Arnold RW, O'Connor K, Engelberg RA. Effect of communication skills training for residents and nurse practitioners on quality of communication with patients with serious illness: a randomized trial. JAMA. 2013;310:2271–81. Curtis JR, Back AL, Ford DW, Downey L, Shannon SE, Doorenbos AZ, Kross EK, Reinke LF, Feemster LC, Edlund B, Arnold RW, O'Connor K, Engelberg RA. Effect of communication skills training for residents and nurse practitioners on quality of communication with patients with serious illness: a randomized trial. JAMA. 2013;310:2271–81.
21.
go back to reference Weeks JC, Catalano PJ, Cronin A, Finkelman MD, Mack JW, Keating NL, Schrag D. Patients' expectations about effects of chemotherapy for advanced cancer. N Engl J Med. 2012;367:1616–25. Weeks JC, Catalano PJ, Cronin A, Finkelman MD, Mack JW, Keating NL, Schrag D. Patients' expectations about effects of chemotherapy for advanced cancer. N Engl J Med. 2012;367:1616–25.
22.
go back to reference Truog RD, Campbell ML, Curtis JR, Haas CE, Luce JM, Rubenfeld GD, Rushton CH, Kaufman DC. Recommendations for end-of-life care in the intensive care unit: a consensus statement by the American College of Critical Care Medicine. Crit Care Med. 2008;36:953–63. Truog RD, Campbell ML, Curtis JR, Haas CE, Luce JM, Rubenfeld GD, Rushton CH, Kaufman DC. Recommendations for end-of-life care in the intensive care unit: a consensus statement by the American College of Critical Care Medicine. Crit Care Med. 2008;36:953–63.
23.
go back to reference Downar J, Hawryluck L. What should we say when discussing "code status" and life support with a patient? A Delphi analysis. J Palliat Med. 2010;13:185–95.CrossRefPubMed Downar J, Hawryluck L. What should we say when discussing "code status" and life support with a patient? A Delphi analysis. J Palliat Med. 2010;13:185–95.CrossRefPubMed
24.
go back to reference Bensing J, van Dulmen S, Tates K. Communication in context: new directions in communication research. Patient Educ Couns. 2003;50:27–32.CrossRefPubMed Bensing J, van Dulmen S, Tates K. Communication in context: new directions in communication research. Patient Educ Couns. 2003;50:27–32.CrossRefPubMed
25.
go back to reference Weiner JS, Roth J. Avoiding iatrogenic harm to patient and family while discussing goals of care near the end of life. J Palliat Med. 2006;9:451–63.CrossRefPubMed Weiner JS, Roth J. Avoiding iatrogenic harm to patient and family while discussing goals of care near the end of life. J Palliat Med. 2006;9:451–63.CrossRefPubMed
26.
go back to reference Haidet P, Stein HF. The role of the student-teacher relationship in the formation of physicians. The hidden curriculum as process. J Gen Intern Med. 2006;21:S16–20.CrossRefPubMedPubMedCentral Haidet P, Stein HF. The role of the student-teacher relationship in the formation of physicians. The hidden curriculum as process. J Gen Intern Med. 2006;21:S16–20.CrossRefPubMedPubMedCentral
27.
go back to reference Kennedy TJ, Regehr G, Baker GR, Lingard LA. ‘It’s a cultural expectation…” the pressure on medical trainees to work independently in clinical practice. Med Educ. 2009;43:645–53.CrossRefPubMed Kennedy TJ, Regehr G, Baker GR, Lingard LA. ‘It’s a cultural expectation…” the pressure on medical trainees to work independently in clinical practice. Med Educ. 2009;43:645–53.CrossRefPubMed
28.
go back to reference Tulsky JA, Chesney MA, Lo B. See one, do one, teach one?: house staff experience discussing do-not-resuscitate orders. Arch Intern Med. 1996;156:1285–9.CrossRefPubMed Tulsky JA, Chesney MA, Lo B. See one, do one, teach one?: house staff experience discussing do-not-resuscitate orders. Arch Intern Med. 1996;156:1285–9.CrossRefPubMed
29.
go back to reference Bernabeo EC, Holtman MC, Ginsburg S, Rosenbaum JR, Holmboe ES. Lost in transition: the experience and impact of frequent changes in the inpatient learning environment. Acad Med. 2011;86:591–8.CrossRefPubMed Bernabeo EC, Holtman MC, Ginsburg S, Rosenbaum JR, Holmboe ES. Lost in transition: the experience and impact of frequent changes in the inpatient learning environment. Acad Med. 2011;86:591–8.CrossRefPubMed
30.
go back to reference Christakis DA, Feudtner C. Temporary matters. The ethical consequences of transient social relationships in medical training. JAMA. 1997;278:739–43.CrossRefPubMed Christakis DA, Feudtner C. Temporary matters. The ethical consequences of transient social relationships in medical training. JAMA. 1997;278:739–43.CrossRefPubMed
32.
go back to reference Smith AK, Fisher J, Schonberg MA, Pallin DJ, Block SD, Forrow L, Phillips RS, McCarthy EP. Am I doing the right thing? Provider perspectives on improving palliative care in the emergency department. Ann Emerg Med. 2009;54:86–93. Smith AK, Fisher J, Schonberg MA, Pallin DJ, Block SD, Forrow L, Phillips RS, McCarthy EP. Am I doing the right thing? Provider perspectives on improving palliative care in the emergency department. Ann Emerg Med. 2009;54:86–93.
33.
go back to reference Cooper Z, Courtwright A, Karlage A, Gawande A, Block S. Pitfalls in communication that lead to nonbeneficial emergency surgery in elderly patients with serious illness: description of the problem and elements of a solution. Ann Surg. 2014;260:949–57.CrossRefPubMed Cooper Z, Courtwright A, Karlage A, Gawande A, Block S. Pitfalls in communication that lead to nonbeneficial emergency surgery in elderly patients with serious illness: description of the problem and elements of a solution. Ann Surg. 2014;260:949–57.CrossRefPubMed
34.
go back to reference Dobie S. Reflections on a well-traveled path: self-awareness, mindful practice, and relationship-centered care as foundations for medical education. Acad Med. 2007;82:422–7.CrossRefPubMed Dobie S. Reflections on a well-traveled path: self-awareness, mindful practice, and relationship-centered care as foundations for medical education. Acad Med. 2007;82:422–7.CrossRefPubMed
35.
go back to reference Kern DE, Branch WT, Jackson JL, Brady DW, Feldman MD, Levinson W, Lipkin M. Teaching the psychosocial aspects of care in the clinical setting: practical recommendations. Acad Med. 2005;80:8–20. Kern DE, Branch WT, Jackson JL, Brady DW, Feldman MD, Levinson W, Lipkin M. Teaching the psychosocial aspects of care in the clinical setting: practical recommendations. Acad Med. 2005;80:8–20.
Metadata
Title
An exploration of contextual dimensions impacting goals of care conversations in postgraduate medical education
Authors
Amanda L Roze des Ordons
Jocelyn Lockyer
Michael Hartwick
Aimee Sarti
Rola Ajjawi
Publication date
01-12-2016
Publisher
BioMed Central
Published in
BMC Palliative Care / Issue 1/2016
Electronic ISSN: 1472-684X
DOI
https://doi.org/10.1186/s12904-016-0107-6

Other articles of this Issue 1/2016

BMC Palliative Care 1/2016 Go to the issue