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Published in: BMC Oral Health 1/2017

Open Access 01-12-2017 | Research article

Satisfaction with dental care among patients who receive invasive or non-invasive treatment for non-cavitated early dental caries: findings from one region of the National Dental PBRN

Authors: Sonya T. Mitchell, Ellen Funkhouser, Valeria V. Gordan, Joseph L. Riley III, Sonia K. Makhija, Mark S. Litaker, Gregg H. Gilbert, National Dental PBRN Collaborative Group

Published in: BMC Oral Health | Issue 1/2017

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Abstract

Background

The objectives were to: (1) quantify patient satisfaction with treatment for early dental caries overall, and according to whether or not (2a) the patient received invasive treatment; (2b) was high-risk for dental caries, and had dental insurance; and (3) encourage practitioners to begin using non-invasive approaches to early caries management.

Methods

Ten practitioners recorded patient, lesion, and treatment information about non-cavitated early caries lesions. Information on 276 consecutive patients with complete data was included, who received either non-invasive (no dental restoration) or invasive (dental restoration) treatment. Patients completed a patient satisfaction questionnaire and were classified as dissatisfied if they did not “agree” or “strongly agree” with any of 14 satisfaction items.

Results

Patients had a mean (± SD) age of 41.8 (±15.8) years, 64% were female and 88% were white. Twenty-five percent (n = 68) were dissatisfied in at least one of the 14 satisfaction items. Satisfaction levels did not significantly vary by patient’s gender, race, caries risk category, or affected tooth surface location. Overall, 11% (28 of 276) received invasive treatment; satisfaction did not differ between patients who had invasive or non-invasive treatment. Seven patients received invasive treatment at their request even though that was not what their practitioner recommended; 5 out of 6 were satisfied with their treatment nonetheless.

Conclusions

About one-fourth of patients treated for non-cavitated early caries were dissatisfied with at least some aspect of their dental care experience. Satisfaction of patients who received invasive treatment did not differ from those who received non-invasive treatment.
Appendix
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Metadata
Title
Satisfaction with dental care among patients who receive invasive or non-invasive treatment for non-cavitated early dental caries: findings from one region of the National Dental PBRN
Authors
Sonya T. Mitchell
Ellen Funkhouser
Valeria V. Gordan
Joseph L. Riley III
Sonia K. Makhija
Mark S. Litaker
Gregg H. Gilbert
National Dental PBRN Collaborative Group
Publication date
01-12-2017
Publisher
BioMed Central
Published in
BMC Oral Health / Issue 1/2017
Electronic ISSN: 1472-6831
DOI
https://doi.org/10.1186/s12903-017-0363-8

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