Skip to main content
Top
Published in: BMC Psychiatry 1/2021

Open Access 01-12-2021 | Research

Fidelity to an evidence-based model for crisis resolution teams: a cross-sectional multicentre study in Norway

Authors: N. Hasselberg, K. H. Holgersen, G. M. Uverud, J. Siqveland, B. Lloyd-Evans, S. Johnson, T. Ruud

Published in: BMC Psychiatry | Issue 1/2021

Login to get access

Abstract

Background

Crisis resolution teams (CRTs) are specialized multidisciplinary teams intended to provide assessment and short-term outpatient or home treatment as an alternative to hospital admission for people experiencing a mental health crisis. In Norway, CRTs have been established within mental health services throughout the country, but their fidelity to an evidence-based model for CRTs has been unknown.

Methods

We assessed fidelity to the evidence-based CRT model for 28 CRTs, using the CORE Crisis Resolution Team Fidelity Scale Version 2, a tool developed and first applied in the UK to measure adherence to a model of optimal CRT practice. The assessments were completed by evaluation teams based on written information, interviews, and review of patient records during a one-day visit with each CRT.

Results

The fidelity scale was applicable for assessing fidelity of Norwegian CRTs to the CRT model. On a scale 1 to 5, the mean fidelity score was low (2.75) and with a moderate variation of fidelity across the teams. The CRTs had highest scores on the content and delivery of care subscale, and lowest on the location and timing of care subscale. Scores were high on items measuring comprehensive assessment, psychological interventions, visit length, service users’ choice of location, and of type of support. However, scores were low on opening hours, gatekeeping acute psychiatric beds, facilitating early hospital discharge, intensity of contact, providing medication, and providing practical support.

Conclusions

The CORE CRT Fidelity Scale was applicable and relevant to assessment of Norwegian CRTs and may be used to guide further development in clinical practice and research. Lower fidelity and differences in fidelity patterns compared to the UK teams may indicate that Norwegian teams are more focused on early interventions to a broader patient group and less on avoiding acute inpatient admissions for patients with severe mental illness.
Literature
3.
go back to reference Lloyd-Evans B, Osborn D, Marston L, Lamb D, Ambler G, Hunter R, et al. The CORE service improvement programme for mental health crisis resolution teams: results from a cluster-randomised trial. Br J Psychiatry. 2019;216(66):314–22. https://doi.org/10.1192/bjp.2019.21. Lloyd-Evans B, Osborn D, Marston L, Lamb D, Ambler G, Hunter R, et al. The CORE service improvement programme for mental health crisis resolution teams: results from a cluster-randomised trial. Br J Psychiatry. 2019;216(66):314–22. https://​doi.​org/​10.​1192/​bjp.​2019.​21.
9.
go back to reference Lamb D, Lloyd-Evans B, Fullarton K, Kelly K, Goater N, Mason O, et al. Crisis resolution and home treatment in the UK: a survey of model fidelity using a novel review methodology. Int J Ment Health Nurs. 2019;29(2):187–201. https://doi.org/10.1111/inm.12658. Lamb D, Lloyd-Evans B, Fullarton K, Kelly K, Goater N, Mason O, et al. Crisis resolution and home treatment in the UK: a survey of model fidelity using a novel review methodology. Int J Ment Health Nurs. 2019;29(2):187–201. https://​doi.​org/​10.​1111/​inm.​12658.
10.
go back to reference Murphy SM, Irving CB, Adams CE, Waqar M. Crisis intervention for people with severe mental illnesses. Cochrane Database Syst Rev. 2015;2015(12):Cd001087.PubMedCentral Murphy SM, Irving CB, Adams CE, Waqar M. Crisis intervention for people with severe mental illnesses. Cochrane Database Syst Rev. 2015;2015(12):Cd001087.PubMedCentral
12.
go back to reference Paton F, Wright K, Ayre N, Dare C, Johnson S, Lloyd-Evans B, et al. Improving outcomes for people in mental health crisis: a rapid synthesis of the evidence for available models of care. Health Technol Assess. 2016;20(3):1–162.CrossRef Paton F, Wright K, Ayre N, Dare C, Johnson S, Lloyd-Evans B, et al. Improving outcomes for people in mental health crisis: a rapid synthesis of the evidence for available models of care. Health Technol Assess. 2016;20(3):1–162.CrossRef
16.
go back to reference Ruud T, Hasselberg N, Holgersen KH, Uverud GM, Foss T, Neuhaus S. 1000 patients and 25 crisis resolution teams. Who are they, what was done and what happened? Results from a multi-centre study on outcome of treatment by crisis resolution teams in mental health services. [1000 pasienter og 25 akutteam. Hvem er de, hva ble gjort og hvordan gitt det? Resultater fra en multisenterstudie om utfall av behandlingen ved ambulante akutteam i psykisk helsevern]. Lørenskog, Norway: Akershus University Hospital; 2016. Ruud T, Hasselberg N, Holgersen KH, Uverud GM, Foss T, Neuhaus S. 1000 patients and 25 crisis resolution teams. Who are they, what was done and what happened? Results from a multi-centre study on outcome of treatment by crisis resolution teams in mental health services. [1000 pasienter og 25 akutteam. Hvem er de, hva ble gjort og hvordan gitt det? Resultater fra en multisenterstudie om utfall av behandlingen ved ambulante akutteam i psykisk helsevern]. Lørenskog, Norway: Akershus University Hospital; 2016.
17.
go back to reference Helsedirektoratet. Organisation and practice of crisis resolution teams at community mental health centres (DPS). Report IS-2156. [Organisering og praksis i ambulante akutteam ved distriktspsykiatriske sentre (DPS). Rapport IS-2156]. Oslo: Norwegian Directorate of Health [Helsedirektoratet]; 2014. Helsedirektoratet. Organisation and practice of crisis resolution teams at community mental health centres (DPS). Report IS-2156. [Organisering og praksis i ambulante akutteam ved distriktspsykiatriske sentre (DPS). Rapport IS-2156]. Oslo: Norwegian Directorate of Health [Helsedirektoratet]; 2014.
18.
go back to reference Ruud T, Karlsson B, Klevan T, Hasselberg N. Crisis resolution teams in mental health services. Practice and experiences [Ambulante akutteam i psykisk helsevern: Praksis og erfaringer]. Lørenskog, Norway: Akershus University Hospital; 2015. Ruud T, Karlsson B, Klevan T, Hasselberg N. Crisis resolution teams in mental health services. Practice and experiences [Ambulante akutteam i psykisk helsevern: Praksis og erfaringer]. Lørenskog, Norway: Akershus University Hospital; 2015.
19.
go back to reference Pedersen PB, Lilleeng SE. Community mental health centres 2013 [Distriktspsykiatriske tjenester 2013]. Oslo: Norwegian Directorate of Heath [Helsedirektoratet]; 2014. Pedersen PB, Lilleeng SE. Community mental health centres 2013 [Distriktspsykiatriske tjenester 2013]. Oslo: Norwegian Directorate of Heath [Helsedirektoratet]; 2014.
21.
go back to reference Department_of_Health. The NHS plan: a plan for investment, a plan for reform. UK: Department of Health; 2000. Department_of_Health. The NHS plan: a plan for investment, a plan for reform. UK: Department of Health; 2000.
24.
go back to reference OECD. OECD Reviews of Health Care Quality: Norway 2014: Raising Standards: OECD Publishing; 2014.CrossRef OECD. OECD Reviews of Health Care Quality: Norway 2014: Raising Standards: OECD Publishing; 2014.CrossRef
Metadata
Title
Fidelity to an evidence-based model for crisis resolution teams: a cross-sectional multicentre study in Norway
Authors
N. Hasselberg
K. H. Holgersen
G. M. Uverud
J. Siqveland
B. Lloyd-Evans
S. Johnson
T. Ruud
Publication date
01-12-2021
Publisher
BioMed Central
Published in
BMC Psychiatry / Issue 1/2021
Electronic ISSN: 1471-244X
DOI
https://doi.org/10.1186/s12888-021-03237-8

Other articles of this Issue 1/2021

BMC Psychiatry 1/2021 Go to the issue