Published in:
Open Access
01-12-2015 | Meeting abstract
Changes in emergency department visits after introducing a triage and primary care consultation telephone service
Authors:
Jakob L Forberg, Torben B Højmark, Leif P Jensen
Published in:
Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
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Special Issue 1/2015
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Excerpt
In January 2014 the Capital Region introduced a single point of contact telephone service (1813) for all acute and non-emergent injuries and illnesses. In case of an acute injury, citizens are instructed to call 1813 (24/7) before attending the Emergency Department (ED). For telephone consultation or ED referral due to acute illness, citizens are instructed to call 1813 after general practice (GP) opening hours. Changes of ED visits in the early implementation phase were studied. …