Skip to main content
Top
Published in: Globalization and Health 1/2014

Open Access 01-12-2014 | Research

Health systems performance assessment in low-income countries: learning from international experiences

Published in: Globalization and Health | Issue 1/2014

Login to get access

Abstract

Background

The study aimed at developing a set of attributes for a ‘good’ health system performance assessment (HSPA) framework from literature and experiences in different contexts and using the attributes for a structured approach to lesson learning for low-income countries (LICs).

Methods

Literature review to identify relevant attributes for a HSPA framework; attribute validation for LICs in general, and for Uganda in particular, via a high-level Ugandan expert group; and, finally, review of a selection of existing HSPA frameworks using these attributes.

Results

Literature review yielded six key attributes for a HSPA framework: an inclusive development process; its embedding in the health system’s conceptual model; its relation to the prevailing policy and organizational set-up and societal context; the presence of a concrete purpose, constitutive dimensions and indicators; an adequate institutional set-up; and, its capacity to provide mechanisms for eliciting change in the health system. The expert group contextualized these attributes and added one on the adaptability of the framework.
Lessons learnt from the review of a selection of HSPA frameworks using the attributes include: it is possible and beneficial to involve a range of stakeholders during the process of development of a framework; it is important to make HSPA frameworks explicit; policy context can be effectively reflected in the framework; there are marked differences between the structure and content of frameworks in high-income countries, and low- and middle-income countries; champions can contribute to put HSPA high on the agenda; and mechanisms for eliciting change in the health system should be developed alongside the framework.

Conclusion

It is possible for LICs to learn from literature and the experience of HSPA in other contexts, including HICs. In this study a structured approach to lesson learning included the development of a list of attributes for a ‘good’ HSPA framework. The attributes thus derived can be utilized by LICs like Uganda seeking to develop/adjust their HSPA frameworks as guidelines or a check list, while taking due consideration of the specific context. The review of frameworks from varied contexts, highlighted varied experiences which provide lessons for LICs.
Appendix
Available only for authorised users
Literature
1.
go back to reference Arah OA, Westert GP: Correlates of health and health care performance: applying the Canadian health indicators framework at the provincial-territorial level. BMC Health Services Research. 2005, 5: 76-PubMedPubMedCentralCrossRef Arah OA, Westert GP: Correlates of health and health care performance: applying the Canadian health indicators framework at the provincial-territorial level. BMC Health Services Research. 2005, 5: 76-PubMedPubMedCentralCrossRef
2.
go back to reference Loeb MJ: The current state of performance measurement in health care. International Journal for Quality in Health Care. 2004, 16 (Supplement 1): i5-i9.PubMedCrossRef Loeb MJ: The current state of performance measurement in health care. International Journal for Quality in Health Care. 2004, 16 (Supplement 1): i5-i9.PubMedCrossRef
3.
go back to reference Thier SO, Geljins CA: Perspective: Improving health: the reason performance measurement matters. Health Affairs. 1998, 17 (4): 26-28. 10.1377/hlthaff.17.4.26.PubMedCrossRef Thier SO, Geljins CA: Perspective: Improving health: the reason performance measurement matters. Health Affairs. 1998, 17 (4): 26-28. 10.1377/hlthaff.17.4.26.PubMedCrossRef
4.
go back to reference Arah OA, Westert GP, Hurst J, Klazinga NS: A conceptual framework for the OECD health care quality improvement project. International Journal for Quality in Health Care. 2006, 5-13. Arah OA, Westert GP, Hurst J, Klazinga NS: A conceptual framework for the OECD health care quality improvement project. International Journal for Quality in Health Care. 2006, 5-13.
5.
go back to reference McLoughlin V, Leatherman S, Fletcher M, Owen JW: Improving performance using indicators. Recent experiences in the United States, the United Kingdom and Australia. International Journal for Quality in Health Care. 2001, 13 (6): 455-462.PubMedCrossRef McLoughlin V, Leatherman S, Fletcher M, Owen JW: Improving performance using indicators. Recent experiences in the United States, the United Kingdom and Australia. International Journal for Quality in Health Care. 2001, 13 (6): 455-462.PubMedCrossRef
6.
go back to reference Veillard J, Champagne F, Klazinga NS, Kazandjian V, Arah OA, Guisset AL: A performance assessment framework for hospitals: the WHO regional office for Europe PATH project. International Journal for Quality in Health Care. 2005, 17 (6): 487-496.PubMedCrossRef Veillard J, Champagne F, Klazinga NS, Kazandjian V, Arah OA, Guisset AL: A performance assessment framework for hospitals: the WHO regional office for Europe PATH project. International Journal for Quality in Health Care. 2005, 17 (6): 487-496.PubMedCrossRef
7.
go back to reference Kalinichenko O, Amado CAF, Santos PS: Performance Assessment in Primary Health Care: A systematic review. 2013, Evora Portugal CEFAGE-UE Working Paper 2013/03 CEFAGE- UE Universidale Evora Kalinichenko O, Amado CAF, Santos PS: Performance Assessment in Primary Health Care: A systematic review. 2013, Evora Portugal CEFAGE-UE Working Paper 2013/03 CEFAGE- UE Universidale Evora
8.
go back to reference Smith PC, Mossialos E, Papanicolas I, Leatherman S: Introduction. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas I, Leatherman S. 2009, 3-24. New York: Cambridge University Press Smith PC, Mossialos E, Papanicolas I, Leatherman S: Introduction. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas I, Leatherman S. 2009, 3-24. New York: Cambridge University Press
9.
go back to reference Barron P, Day C, Monticelli F, Vermaak K, Okorafor O, Moodley K, Doherty T: The District Health Barometer 2005/06. 2006, Durban South Africa Health Systems Trust Barron P, Day C, Monticelli F, Vermaak K, Okorafor O, Moodley K, Doherty T: The District Health Barometer 2005/06. 2006, Durban South Africa Health Systems Trust
10.
go back to reference Ministry of Health: The Health Sector Strategic and Investment Plan 2010/11 to 2014/15. 2010, Kampala Uganda: Ministry of Health Ministry of Health: The Health Sector Strategic and Investment Plan 2010/11 to 2014/15. 2010, Kampala Uganda: Ministry of Health
11.
go back to reference Yates R, Tashobya CK, Cruz OV, McPake B, Ssengooba F, Murindwa G, Lochoro P, Bataringaya J, Nazerali H, Omaswa F: The Uganda health system reforms: miracle or mirage?. Health system reforms in Uganda: processes and outputs. Edited by: Tashobya CK, Ssengooba F, Cruz OV. 2006, London, United Kingdom: London School of Hygiene and Tropical Medicine Yates R, Tashobya CK, Cruz OV, McPake B, Ssengooba F, Murindwa G, Lochoro P, Bataringaya J, Nazerali H, Omaswa F: The Uganda health system reforms: miracle or mirage?. Health system reforms in Uganda: processes and outputs. Edited by: Tashobya CK, Ssengooba F, Cruz OV. 2006, London, United Kingdom: London School of Hygiene and Tropical Medicine
12.
go back to reference World Health Organisation: Investing in Health for Economic Development. 2001, Geneva, Switzerland: Commission on Macroeconomics and Health, World Health Organisation World Health Organisation: Investing in Health for Economic Development. 2001, Geneva, Switzerland: Commission on Macroeconomics and Health, World Health Organisation
13.
go back to reference Tashobya CK, Ogwal PO: The effort to achieve the millennium development goals in Uganda: reaching for the sky?. Health Policy and Development. 2004, 2 (1): 33-39. Tashobya CK, Ogwal PO: The effort to achieve the millennium development goals in Uganda: reaching for the sky?. Health Policy and Development. 2004, 2 (1): 33-39.
14.
go back to reference World Health Organisation: Health System Performance Assessment: Debates, Methods, Empricism. Edited by: Murray JLC, Evans DB. 2003, Geneva Switzerland: World Health Organisation World Health Organisation: Health System Performance Assessment: Debates, Methods, Empricism. Edited by: Murray JLC, Evans DB. 2003, Geneva Switzerland: World Health Organisation
15.
go back to reference Arah OA, Klazinga NS, Delnoij JMD, Ten Asbroek AHA, Clusters T: Conceptual framework for health system performance: a quest for effectiveness, quality and improvement. International Journal for Quality in Health Care. 2003, 15 (5): 377-398.PubMedCrossRef Arah OA, Klazinga NS, Delnoij JMD, Ten Asbroek AHA, Clusters T: Conceptual framework for health system performance: a quest for effectiveness, quality and improvement. International Journal for Quality in Health Care. 2003, 15 (5): 377-398.PubMedCrossRef
16.
go back to reference Edward A, Kumar B, Kakah F, Salehi AS, Burnham G, Peters DH: Configuring Balanced Scorecards for measuring health system performance: evidence from 5 years evaluation in Afghanistan. PLoS Medicine. 2011, 8 (7): e1001066-PubMedPubMedCentralCrossRef Edward A, Kumar B, Kakah F, Salehi AS, Burnham G, Peters DH: Configuring Balanced Scorecards for measuring health system performance: evidence from 5 years evaluation in Afghanistan. PLoS Medicine. 2011, 8 (7): e1001066-PubMedPubMedCentralCrossRef
17.
go back to reference Tawfik-Shukor AR, Klazinga NS, Arah OA: Comparing health system performance and management approaches in the Netherlands and Ontario, Canada. BMC Health Services Research. 2007, 7 (25): doi:10.1186/1472-6963-1187-1125 Tawfik-Shukor AR, Klazinga NS, Arah OA: Comparing health system performance and management approaches in the Netherlands and Ontario, Canada. BMC Health Services Research. 2007, 7 (25): doi:10.1186/1472-6963-1187-1125
18.
go back to reference Siddiqqi S, Masud IT, Nishtar S, Peters DH, Sabri B, Bile MK, Jama AM: Framework for assessing governance of the health system in developing countries: gateway to good governance. Health Policy. 2009, 90: 13-25.CrossRef Siddiqqi S, Masud IT, Nishtar S, Peters DH, Sabri B, Bile MK, Jama AM: Framework for assessing governance of the health system in developing countries: gateway to good governance. Health Policy. 2009, 90: 13-25.CrossRef
19.
go back to reference Ministry of Health: Annual Health Sector Performance Report 2002/03. 2003, Kampala Uganda Ministry of Health Uganda Ministry of Health: Annual Health Sector Performance Report 2002/03. 2003, Kampala Uganda Ministry of Health Uganda
20.
go back to reference Komakech I: The curse of league tables: how Uganda missed the point. Health Policy and Development. 2005, 3 (2): 165-169. Komakech I: The curse of league tables: how Uganda missed the point. Health Policy and Development. 2005, 3 (2): 165-169.
21.
go back to reference Ministry of Health: Mid-term Review of the Health Sector Strategic Plan II. 2008, Kampala Uganda Ministry of Health Uganda Ministry of Health: Mid-term Review of the Health Sector Strategic Plan II. 2008, Kampala Uganda Ministry of Health Uganda
22.
go back to reference Lalonde M: A new perspective on the health of Canadians: a working document. 1981, Ministry of Supply and Services Government of Canada: Ottawa Canada Lalonde M: A new perspective on the health of Canadians: a working document. 1981, Ministry of Supply and Services Government of Canada: Ottawa Canada
23.
go back to reference Murray JLC, Frenk J: A framework for assessing the performance of health systems. Bulletin of the World Health Organisation. 2000, 78 (6): 717-731. Murray JLC, Frenk J: A framework for assessing the performance of health systems. Bulletin of the World Health Organisation. 2000, 78 (6): 717-731.
24.
go back to reference World Health Organisation: The World Health Report 2000: Improving Performance. 2000, Geneva Switzerland World Health Organisation World Health Organisation: The World Health Report 2000: Improving Performance. 2000, Geneva Switzerland World Health Organisation
25.
go back to reference World Health Organisation: Everybody's Business. Strengthening Health Systems to Improve Health Outcomes. 2007, Geneva Switzerland: World Health Organisation World Health Organisation: Everybody's Business. Strengthening Health Systems to Improve Health Outcomes. 2007, Geneva Switzerland: World Health Organisation
26.
go back to reference Van Olmen J, Criel B, Bhojani U, Marchal B, van Belle S, Chenge MF, Hoeree T, Pirard M, Van Damme W, Kegels G: The health systems dynamics framework. The intorduction of an analytical model for health system analysis and its application to two cases. Health Culture and Society. 2012, 2 (1): doi:10.5195/hcs.2012.5171 Van Olmen J, Criel B, Bhojani U, Marchal B, van Belle S, Chenge MF, Hoeree T, Pirard M, Van Damme W, Kegels G: The health systems dynamics framework. The intorduction of an analytical model for health system analysis and its application to two cases. Health Culture and Society. 2012, 2 (1): doi:10.5195/hcs.2012.5171
27.
go back to reference Atun R: Health systems, systems thinking and innovation. Health Policy and Planning. 2012, 27: iv4-iv8.PubMedCrossRef Atun R: Health systems, systems thinking and innovation. Health Policy and Planning. 2012, 27: iv4-iv8.PubMedCrossRef
28.
go back to reference McDaniel RR, Lanham HJ, Anderson RA: Implications of complex adaptive systems theory for the design of research on health care organisation. Health Care Management Review. 2009, 34 (2): 191-199.PubMedPubMedCentralCrossRef McDaniel RR, Lanham HJ, Anderson RA: Implications of complex adaptive systems theory for the design of research on health care organisation. Health Care Management Review. 2009, 34 (2): 191-199.PubMedPubMedCentralCrossRef
30.
go back to reference Rouse WB: Health care as a complex adaptive system: implications for design and management. The Bridge. Spring 2008, 2008 Rouse WB: Health care as a complex adaptive system: implications for design and management. The Bridge. Spring 2008, 2008
31.
go back to reference Palomba CA, Banta TW: Assessment essentials: planning, implementing and improving assessment in higher education. 1999, San Fransisco CA: Jossey-Bass Publishers Palomba CA, Banta TW: Assessment essentials: planning, implementing and improving assessment in higher education. 1999, San Fransisco CA: Jossey-Bass Publishers
32.
go back to reference Sicotte C, Champagne F, Contadriopoloulos AP, Barnsley J, Beland F, Leggat SG, Denis JL, Bilodeau H, Langley A, Bremond M: A conceptual framework for the analysis of health care organsiations' performance. Health Services Management Research. 1998, 11: 24-28.PubMed Sicotte C, Champagne F, Contadriopoloulos AP, Barnsley J, Beland F, Leggat SG, Denis JL, Bilodeau H, Langley A, Bremond M: A conceptual framework for the analysis of health care organsiations' performance. Health Services Management Research. 1998, 11: 24-28.PubMed
33.
go back to reference Parsons T: Social Systems and the Evolution of Action Theory. 1977, New York USA Free Press Parsons T: Social Systems and the Evolution of Action Theory. 1977, New York USA Free Press
34.
go back to reference Quinn RE, Rohrbaugh J: A spatial model of effectiveness criteria: towards a competing values approach to organisational analysis. Management Science. 1983, 29: 363-377. 10.1287/mnsc.29.3.363.CrossRef Quinn RE, Rohrbaugh J: A spatial model of effectiveness criteria: towards a competing values approach to organisational analysis. Management Science. 1983, 29: 363-377. 10.1287/mnsc.29.3.363.CrossRef
36.
go back to reference Groene O, Klazinga NS, Kazandjian V, Lombrail P, Bartels P: The World Health Organisation Performance Assessment Tool for Quality Improvement in Hospitals (PATH): an analysis of the pilot implementation in 37 hospitals. International Journal for Quality in Health Care. 2008, 20 (3): 155-161.PubMedCrossRef Groene O, Klazinga NS, Kazandjian V, Lombrail P, Bartels P: The World Health Organisation Performance Assessment Tool for Quality Improvement in Hospitals (PATH): an analysis of the pilot implementation in 37 hospitals. International Journal for Quality in Health Care. 2008, 20 (3): 155-161.PubMedCrossRef
37.
go back to reference Chiu W, Yang C, Lin H, Chu T: Development and implementation of a nationwide healthcare quality indicator system in Taiwan. International Journal for Quality in Health Care. 2007, 19 (1): 21-28.PubMedCrossRef Chiu W, Yang C, Lin H, Chu T: Development and implementation of a nationwide healthcare quality indicator system in Taiwan. International Journal for Quality in Health Care. 2007, 19 (1): 21-28.PubMedCrossRef
38.
go back to reference El-Jardali F, Salehi AS, Ataya N, Jamal D: Design, implementation and scaling up of the balanced score card for Hospitals in Lebanon: policy coherence, and application of lessons for low and middle income countries. Health Policy. 2011, 103: 305-314.PubMedCrossRef El-Jardali F, Salehi AS, Ataya N, Jamal D: Design, implementation and scaling up of the balanced score card for Hospitals in Lebanon: policy coherence, and application of lessons for low and middle income countries. Health Policy. 2011, 103: 305-314.PubMedCrossRef
39.
go back to reference Leggat SG, Narine L, Lemieux-Charles L, Barnsley J, Baker GR, Sicotte C, Champagne F, Bilodeau H: A review of organisational performance assessment in health care. Health Services Management Research. 1998, 11: 3-13.PubMed Leggat SG, Narine L, Lemieux-Charles L, Barnsley J, Baker GR, Sicotte C, Champagne F, Bilodeau H: A review of organisational performance assessment in health care. Health Services Management Research. 1998, 11: 3-13.PubMed
40.
go back to reference Minvielle E, Sicotte C, Champagne F, Contadriopoloulos AP, Jeanet M, Preaubert N, Bourdil A, Richard C: Hospital performance: competing or shared values. Health Policy. 2007, doi:10.1016/j.healthpol.2007.09.017, 2007 Minvielle E, Sicotte C, Champagne F, Contadriopoloulos AP, Jeanet M, Preaubert N, Bourdil A, Richard C: Hospital performance: competing or shared values. Health Policy. 2007, doi:10.1016/j.healthpol.2007.09.017, 2007
41.
go back to reference Weir E, d'Entremont N, Stalker S, Kurji K, Robinson V: Applying the balanced score card to local public health measurement: deliberation and decisions. BMC Public Health. 2009, 9: 127-doi:10.1186/1471-2458-9-127PubMedPubMedCentralCrossRef Weir E, d'Entremont N, Stalker S, Kurji K, Robinson V: Applying the balanced score card to local public health measurement: deliberation and decisions. BMC Public Health. 2009, 9: 127-doi:10.1186/1471-2458-9-127PubMedPubMedCentralCrossRef
42.
go back to reference Braveman P, Starfield B, Geiger JH: World Health Report 2000: how it removes equity from the agenda for public health monitoring policy. BMJ. 2001, 323: 678-681.PubMedPubMedCentralCrossRef Braveman P, Starfield B, Geiger JH: World Health Report 2000: how it removes equity from the agenda for public health monitoring policy. BMJ. 2001, 323: 678-681.PubMedPubMedCentralCrossRef
43.
go back to reference AbouZahr C, Adjei S, Kanchanachitra C: From data to policy: good practices and cautionary tales. Lancet. 2007, 369: 1039-1046.PubMedCrossRef AbouZahr C, Adjei S, Kanchanachitra C: From data to policy: good practices and cautionary tales. Lancet. 2007, 369: 1039-1046.PubMedCrossRef
44.
go back to reference Handler A, Issel M, Turnock B: A conceptual framework to measure performance of the public health system. American Journal of Public Health. 2001, 91 (8): 1235-1239.PubMedPubMedCentralCrossRef Handler A, Issel M, Turnock B: A conceptual framework to measure performance of the public health system. American Journal of Public Health. 2001, 91 (8): 1235-1239.PubMedPubMedCentralCrossRef
45.
go back to reference Kruk ME, Freedman LP: Assessing health system performance in developing countries: a review of the literature. Health Policy. 2008, 85: 263-276.PubMedCrossRef Kruk ME, Freedman LP: Assessing health system performance in developing countries: a review of the literature. Health Policy. 2008, 85: 263-276.PubMedCrossRef
46.
go back to reference Scutchfield FD, Bhandari WM, Lawhorn AN, Lamberth DC, Ingram CR: Public health performance. American Journal of Preventive Medicine. 2009, 36 (3): 266-272.PubMedCrossRef Scutchfield FD, Bhandari WM, Lawhorn AN, Lamberth DC, Ingram CR: Public health performance. American Journal of Preventive Medicine. 2009, 36 (3): 266-272.PubMedCrossRef
47.
go back to reference Smith PC, Mossialos E, Papanicolas I, Leatherman S: Conclusions. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas, S L I. 2009, 675-706. New York USA: Cambrige University Press Smith PC, Mossialos E, Papanicolas I, Leatherman S: Conclusions. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas, S L I. 2009, 675-706. New York USA: Cambrige University Press
49.
go back to reference Ibrahim JE: Performance indicators for all perspectives. International Journal for Quality in Health Care. 2001, 13 (6): 431-432.PubMedCrossRef Ibrahim JE: Performance indicators for all perspectives. International Journal for Quality in Health Care. 2001, 13 (6): 431-432.PubMedCrossRef
51.
go back to reference Williams A: Science or marketing at WHO? A commentary on 'World Health Report 2000'. Health Economics. 2000, 10 (2): 283-285. Williams A: Science or marketing at WHO? A commentary on 'World Health Report 2000'. Health Economics. 2000, 10 (2): 283-285.
53.
go back to reference Olafsdottir AE, Redpath DD, Pokhrel S, Allotey P: Health system performance in sub-Saharan Africa: governance, outcome, equity. BMC Public Health. 2011, 11: 237-PubMedPubMedCentralCrossRef Olafsdottir AE, Redpath DD, Pokhrel S, Allotey P: Health system performance in sub-Saharan Africa: governance, outcome, equity. BMC Public Health. 2011, 11: 237-PubMedPubMedCentralCrossRef
54.
go back to reference Eddy MD: Performance measurement: problems and solutions. Health Affairs. 1998, 17 (4): 7-25. 10.1377/hlthaff.17.4.7.PubMedCrossRef Eddy MD: Performance measurement: problems and solutions. Health Affairs. 1998, 17 (4): 7-25. 10.1377/hlthaff.17.4.7.PubMedCrossRef
56.
go back to reference Freeman T: Using performance indicators to improve health care quality in the public sector: a review of literature. Health Services Management Research. 2002, 15: 126-137.PubMedCrossRef Freeman T: Using performance indicators to improve health care quality in the public sector: a review of literature. Health Services Management Research. 2002, 15: 126-137.PubMedCrossRef
57.
go back to reference McGlynn AE: Selecting common measures of quality and system performance. Medical Care. 2003, 41 (1, Supplement 1): i39-i47.PubMed McGlynn AE: Selecting common measures of quality and system performance. Medical Care. 2003, 41 (1, Supplement 1): i39-i47.PubMed
59.
go back to reference Kaplan RS, Norton DP: The balanced score card - measures that drive performance. Harvard Business Review. 1992, 71-79. Kaplan RS, Norton DP: The balanced score card - measures that drive performance. Harvard Business Review. 1992, 71-79.
60.
go back to reference Wong TS, Yin D, Bhattacharya O, Wang B, Liu L, Chen B: Developing a performance measurement framework and indicators for community health service facilities in urban China. BMC Family Practice. 2010, 11: 91-PubMedPubMedCentralCrossRef Wong TS, Yin D, Bhattacharya O, Wang B, Liu L, Chen B: Developing a performance measurement framework and indicators for community health service facilities in urban China. BMC Family Practice. 2010, 11: 91-PubMedPubMedCentralCrossRef
61.
go back to reference McGlynn AE: The outcomes utility index. International Journal for Quality in Health Care. 1998, 10 (6): 485-490.PubMedCrossRef McGlynn AE: The outcomes utility index. International Journal for Quality in Health Care. 1998, 10 (6): 485-490.PubMedCrossRef
62.
go back to reference Mannion R, Davies HTO: Reporting health care performance: learning from the past, prospects for the future. Journal of Evaluation in Clinical Practice. 2001, 8 (2): 215-228.CrossRef Mannion R, Davies HTO: Reporting health care performance: learning from the past, prospects for the future. Journal of Evaluation in Clinical Practice. 2001, 8 (2): 215-228.CrossRef
63.
go back to reference Nutley S, Smith PC: League Tables for performance improvement in healthcare Journal for Health Services Research and. Policy. 1998, 3: 50-57. Nutley S, Smith PC: League Tables for performance improvement in healthcare Journal for Health Services Research and. Policy. 1998, 3: 50-57.
64.
go back to reference Nandraj S, Khot A, Menon S, Brugha R: A stakeholder approach towards hospital accreditation in India. Health Policy and Planning. 2001, 16 (Supplement 2): 70-79.PubMedCrossRef Nandraj S, Khot A, Menon S, Brugha R: A stakeholder approach towards hospital accreditation in India. Health Policy and Planning. 2001, 16 (Supplement 2): 70-79.PubMedCrossRef
66.
go back to reference Haffner JM, Williams SC, Koss GR, Tschurtz BA, Schmaltz SP, Loeb JM: The perceived impact of public reporting hospital performance data: interviews with hospital staff. International Journal for Quality in Health Care. 2011, 23 (6): 697-704.CrossRef Haffner JM, Williams SC, Koss GR, Tschurtz BA, Schmaltz SP, Loeb JM: The perceived impact of public reporting hospital performance data: interviews with hospital staff. International Journal for Quality in Health Care. 2011, 23 (6): 697-704.CrossRef
67.
go back to reference Leatherman S, McCarthy D: Public disclosure of health care performance reports: experience, evidence and issues for policy. International Journal for Quality in Health Care. 1999, 11 (2): 93-98.PubMedCrossRef Leatherman S, McCarthy D: Public disclosure of health care performance reports: experience, evidence and issues for policy. International Journal for Quality in Health Care. 1999, 11 (2): 93-98.PubMedCrossRef
68.
go back to reference Shekelle PG: Public performance reporting on quality information. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas I, Leatherman S. 2009, New York USA: Cambridge University Press Shekelle PG: Public performance reporting on quality information. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas I, Leatherman S. 2009, New York USA: Cambridge University Press
69.
go back to reference Conrad DA: Incentives for healthcare performance improvement. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas I, Leatherman S. 2009, New York USA: Cambridge University Press Conrad DA: Incentives for healthcare performance improvement. Performance measurement for health system improvement: experiences, challenges and prospects. Edited by: Smith PC, Mossialos E, Papanicolas I, Leatherman S. 2009, New York USA: Cambridge University Press
70.
go back to reference Witter S, Fretheim A, Kessy FL, Lindahl AK: Paying for performance to improve the delivery of health interventions in low and middle income countries. Cochrane Database of Systematic Reviews. 2012, 2: CD007899-PubMed Witter S, Fretheim A, Kessy FL, Lindahl AK: Paying for performance to improve the delivery of health interventions in low and middle income countries. Cochrane Database of Systematic Reviews. 2012, 2: CD007899-PubMed
72.
go back to reference Day C, Barron P, Massyn N, Padarath A, English R: The District Health Barometer 2012. 2012, South Africa Health Systems Trust: Durban Day C, Barron P, Massyn N, Padarath A, English R: The District Health Barometer 2012. 2012, South Africa Health Systems Trust: Durban
73.
go back to reference Ministry of Health: Holistic Assessment of performance in the health sector. 2008, Accra Ghana Ministry of Health Ghana Ministry of Health: Holistic Assessment of performance in the health sector. 2008, Accra Ghana Ministry of Health Ghana
75.
go back to reference IBM: Evaluation of the Health Information Roadmap Initiative: Roadmap II and Raodmap II plus, Executive Summary. 2008, Ontario Canada: IBM IBM: Evaluation of the Health Information Roadmap Initiative: Roadmap II and Raodmap II plus, Executive Summary. 2008, Ontario Canada: IBM
76.
go back to reference Ten Asbroek AHA, Arah OA, Geelhoed J, Custers T, Delnoij JMD, Klazinga NS: Develoding a national performance indicator framework for the Dutch health system. International Journal for Quality in Health Care. 2004, 16: i65-i71.PubMedCrossRef Ten Asbroek AHA, Arah OA, Geelhoed J, Custers T, Delnoij JMD, Klazinga NS: Develoding a national performance indicator framework for the Dutch health system. International Journal for Quality in Health Care. 2004, 16: i65-i71.PubMedCrossRef
77.
go back to reference Barron P, Day C, Loveday M, Monticelli F: The District Health Barometer Year 1, January - December 2004. 2005, South Africa Health Systems Trust: Durban Barron P, Day C, Loveday M, Monticelli F: The District Health Barometer Year 1, January - December 2004. 2005, South Africa Health Systems Trust: Durban
78.
go back to reference Ministry of Health: Independent Review Health Sector Programme of Work 2010, Final Report. 2008, Accra Ghana Ministry of Health Ghana Ministry of Health: Independent Review Health Sector Programme of Work 2010, Final Report. 2008, Accra Ghana Ministry of Health Ghana
79.
go back to reference Australia Institute of Health and Welfare: Australia's health in 2012: in brief. 2012, Canberra Australia Australia Institute of Health and Welfare Australia Institute of Health and Welfare: Australia's health in 2012: in brief. 2012, Canberra Australia Australia Institute of Health and Welfare
80.
go back to reference Canada Institute for Health Information: Annual Report for 2003–04. 2004, Ottawa Ontario Canada Canada Institute for Health Information Canada Institute for Health Information: Annual Report for 2003–04. 2004, Ottawa Ontario Canada Canada Institute for Health Information
81.
go back to reference Fonn S, Padarath A: Editorial. South Africa Health Review. Edited by: Fonn S, Padarath A. 2010, Durban South Africa Health Systems Trust Fonn S, Padarath A: Editorial. South Africa Health Review. Edited by: Fonn S, Padarath A. 2010, Durban South Africa Health Systems Trust
82.
go back to reference English R, Masilela T, Barron P, Schonfeldt A: Health Information Systems in South Africa. South Africa Health Review 2011. Edited by: Padarath A, English R. 2011, Durban South Africa Health Systems Trust English R, Masilela T, Barron P, Schonfeldt A: Health Information Systems in South Africa. South Africa Health Review 2011. Edited by: Padarath A, English R. 2011, Durban South Africa Health Systems Trust
84.
go back to reference Canada H: Healthy Canadians - a Federal Report on Comparable Health Indicators 2010. 2011, Health Canada: Ottawa Ontario Canada Canada H: Healthy Canadians - a Federal Report on Comparable Health Indicators 2010. 2011, Health Canada: Ottawa Ontario Canada
85.
go back to reference Persaud DD, Nestman L: The utilisation of systematic outcome mapping to improve performance management in health care. Health Services Management Research. 2006, 19: 264-276.PubMedCrossRef Persaud DD, Nestman L: The utilisation of systematic outcome mapping to improve performance management in health care. Health Services Management Research. 2006, 19: 264-276.PubMedCrossRef
86.
go back to reference National Health Information Standards and Statistics Committee (NHISSC): The National Health Performance Framework. Canberra Australia NHISSC. 2009 National Health Information Standards and Statistics Committee (NHISSC): The National Health Performance Framework. Canberra Australia NHISSC. 2009
87.
go back to reference Human Rights Watch: Stop Making Excuses, Accountability for Maternal Health Care in South Africa. 2011, New York USA Human Rights Watch Human Rights Watch: Stop Making Excuses, Accountability for Maternal Health Care in South Africa. 2011, New York USA Human Rights Watch
88.
go back to reference The Lancet South Africa Series Executive Summary Core Group: Health in South Africa: Executive Summary for the Series. Edited by: Lawn JE, Kinney MV. 2009, Cape Town South Africa: The Lancet Health in South Africa: Executive Summary for the Series The Lancet South Africa Series Executive Summary Core Group: Health in South Africa: Executive Summary for the Series. Edited by: Lawn JE, Kinney MV. 2009, Cape Town South Africa: The Lancet Health in South Africa: Executive Summary for the Series
89.
go back to reference Ministry of Health: Subnational (District) health system performance assessment report 2004. 2004, Kampala Uganda Ministry of Health Uganda and World Health Organisation Uganda Country Office Ministry of Health: Subnational (District) health system performance assessment report 2004. 2004, Kampala Uganda Ministry of Health Uganda and World Health Organisation Uganda Country Office
91.
go back to reference McPake B, Mills A: What can we learn from international comparisons of health systems and health reform?. Bulletin of the World Health Organisation. 2000, 78 (6): 811-820. McPake B, Mills A: What can we learn from international comparisons of health systems and health reform?. Bulletin of the World Health Organisation. 2000, 78 (6): 811-820.
92.
go back to reference Rose R: Lesson drawing in public policy: a guide to learning across time and space. 1993, New Jersey Chatham House Publishers Rose R: Lesson drawing in public policy: a guide to learning across time and space. 1993, New Jersey Chatham House Publishers
95.
go back to reference Hyder AA: Applying WHO's health system performance assessment in Pakistan: critical reflections. Journal of College of Physicians and Surgeons of Pakistan. 2003, 13 (4): 187-191. Hyder AA: Applying WHO's health system performance assessment in Pakistan: critical reflections. Journal of College of Physicians and Surgeons of Pakistan. 2003, 13 (4): 187-191.
96.
go back to reference Australia Institute of Health and Welfare: Australia's Health 2010. 2010, Canberra Australia Australia Institute of Health and Welfare Australia Institute of Health and Welfare: Australia's Health 2010. 2010, Canberra Australia Australia Institute of Health and Welfare
97.
go back to reference Navarro V: The new conventional wisdom: an evaluation of the WHO Report. Health Systems: Improving Performance International Journal of Health Services. 2001, 31 (1): 23-33.PubMed Navarro V: The new conventional wisdom: an evaluation of the WHO Report. Health Systems: Improving Performance International Journal of Health Services. 2001, 31 (1): 23-33.PubMed
98.
go back to reference Weinberg N: Using performance measures to identofy plans of action to improve care. Journal on Quality Improvement. 2001, 27 (12): 683-688. Weinberg N: Using performance measures to identofy plans of action to improve care. Journal on Quality Improvement. 2001, 27 (12): 683-688.
99.
go back to reference Smith PC: Measuring health system performance. European Journal of Health Economics. 2002, 3: 145-148.PubMedCrossRef Smith PC: Measuring health system performance. European Journal of Health Economics. 2002, 3: 145-148.PubMedCrossRef
Metadata
Title
Health systems performance assessment in low-income countries: learning from international experiences
Publication date
01-12-2014
Published in
Globalization and Health / Issue 1/2014
Electronic ISSN: 1744-8603
DOI
https://doi.org/10.1186/1744-8603-10-5

Other articles of this Issue 1/2014

Globalization and Health 1/2014 Go to the issue