Skip to main content
Top
Published in: BMC Health Services Research 1/2014

Open Access 01-12-2014 | Research article

Estimating the incidence of adverse events in Portuguese hospitals: a contribution to improving quality and patient safety

Authors: Paulo Sousa, António Sousa Uva, Florentino Serranheira, Carla Nunes, Ema S Leite

Published in: BMC Health Services Research | Issue 1/2014

Login to get access

Abstract

Background

Several review studies have shown that 3.4% to 16.6% of patients in acute care hospitals experience one or more adverse events. Adverse events (AEs) in hospitals constitute a significant problem with serious consequences and a challenge for public health. The occurrence of AEs in Portuguese hospitals has not yet been systematically studied. The main purpose of this study is to estimate the incidence, impact and preventability of adverse events in Portuguese hospitals. It is also our aim to examine the feasibility of applying to Portuguese acute hospitals the methodology of detecting AEs through record review, previously used in other countries.

Methods

This work is based on a retrospective cohort study and was carried out at three acute care hospitals in the Administrative Region of Lisbon. The identification of AEs and their impact was done using a two-stage structured retrospective medical records review based on the use of 18 screening criteria. A random sample of 1,669 medical records (representative of 47,783 hospital admissions) for the year 2009 was analyzed.

Results

The main results found in this study were an incidence rate of 11.1% AEs, of which around 53.2% were considered preventable. The majority of AEs were associated with surgical procedures (27%), drug errors (18.3%) and hospital acquired infections (12.2%). Most AEs (61%) resulted in minimal or no physical impairment or disability, and 10.8% were associated with death. In 58.6% of the AEs’ cases, the length of stay was prolonged on average 10.7 days. Additional direct costs amounted to €470,380.00.

Conclusion

The magnitude of these results was critical, reinforcing the need of more detailed studies in this area. The knowledge of the incidence and nature of AEs that occur in hospitals should be seen as a first step towards the improvement of quality and safety in health care.
Appendix
Available only for authorised users
Literature
1.
2.
go back to reference Landrigan CP, Parry GJ, Bones CB, Hackbarth AD, Goldmann DA, Sharek PJ: Temporal trends in rates of patient harm resulting from medical care. N Engl J Med. 2012, 363 (22): 2124-2134.CrossRef Landrigan CP, Parry GJ, Bones CB, Hackbarth AD, Goldmann DA, Sharek PJ: Temporal trends in rates of patient harm resulting from medical care. N Engl J Med. 2012, 363 (22): 2124-2134.CrossRef
3.
go back to reference de Vries EN, Ramrattan MA, Smorenburg SM, Gouma DJ, Boermeester MA: The incidence and nature of in-hospital adverse events: a systematic review. Qual Saf Health Care. 2008, 17: 216-223. 10.1136/qshc.2007.023622.CrossRefPubMedPubMedCentral de Vries EN, Ramrattan MA, Smorenburg SM, Gouma DJ, Boermeester MA: The incidence and nature of in-hospital adverse events: a systematic review. Qual Saf Health Care. 2008, 17: 216-223. 10.1136/qshc.2007.023622.CrossRefPubMedPubMedCentral
4.
go back to reference Leape LL, Brennan TA, Laird N, Lawthers AG, Localio AR, Barnes BA, Hebert L, Newhouse JP, Weiler PC, Hiatt H: The nature of adverse events in hospitalized patients: results of the Harvard medical practice study II. N Engl J Med. 1991, 324: 377-384. 10.1056/NEJM199102073240605.CrossRefPubMed Leape LL, Brennan TA, Laird N, Lawthers AG, Localio AR, Barnes BA, Hebert L, Newhouse JP, Weiler PC, Hiatt H: The nature of adverse events in hospitalized patients: results of the Harvard medical practice study II. N Engl J Med. 1991, 324: 377-384. 10.1056/NEJM199102073240605.CrossRefPubMed
5.
go back to reference Sousa P, Uva A, Serranheira F, Pinto F, Øvretveit J, Klazinga , Sunol R, Terris D: The patient safety journey in Portugal: challenges and opportunities from a public health perspective. Revista Portuguesa de Saúde Pública. 2009, Especial 25 anos: 91-106. Sousa P, Uva A, Serranheira F, Pinto F, Øvretveit J, Klazinga , Sunol R, Terris D: The patient safety journey in Portugal: challenges and opportunities from a public health perspective. Revista Portuguesa de Saúde Pública. 2009, Especial 25 anos: 91-106.
6.
go back to reference Hauck K, Zhao X, Jackson T: Adverse event rates as measures of hospital performance. Health Policy. 2012, 104: 146-154. 10.1016/j.healthpol.2011.06.010.CrossRefPubMed Hauck K, Zhao X, Jackson T: Adverse event rates as measures of hospital performance. Health Policy. 2012, 104: 146-154. 10.1016/j.healthpol.2011.06.010.CrossRefPubMed
7.
go back to reference Sousa P: Patient safety: a necessidade de uma estratégia nacional. Acta Med Port. 2006, 19: 309-318.PubMed Sousa P: Patient safety: a necessidade de uma estratégia nacional. Acta Med Port. 2006, 19: 309-318.PubMed
8.
go back to reference Garrouste-Orgeas M, Philippart F, Bruel C, Max A, Lau N, Misset B: Overview of medical errors and adverse events. Annals of Intensive Care. 2012, 2: 2-10.1186/2110-5820-2-2. doi:10.1186/2110-5820-2-2CrossRefPubMedPubMedCentral Garrouste-Orgeas M, Philippart F, Bruel C, Max A, Lau N, Misset B: Overview of medical errors and adverse events. Annals of Intensive Care. 2012, 2: 2-10.1186/2110-5820-2-2. doi:10.1186/2110-5820-2-2CrossRefPubMedPubMedCentral
9.
go back to reference Institute of Medicine (IOM): To err is human: building a safer health system. 2000, Washington, DC: National Academy Press Institute of Medicine (IOM): To err is human: building a safer health system. 2000, Washington, DC: National Academy Press
10.
go back to reference Vincent C, Neale G, Woloshynowych M: Adverse events in British hospitals: preliminary retrospective record review. BMJ. 2001, 322: 517-519. 10.1136/bmj.322.7285.517.CrossRefPubMedPubMedCentral Vincent C, Neale G, Woloshynowych M: Adverse events in British hospitals: preliminary retrospective record review. BMJ. 2001, 322: 517-519. 10.1136/bmj.322.7285.517.CrossRefPubMedPubMedCentral
11.
go back to reference Davis P, Lay-Yee R, Briant R, Ali W, Scott A, Schug S: Adverse events in New Zealand public hospitals I: occurrence and impact. N Z Med J. 2002, 115: 203-209. Davis P, Lay-Yee R, Briant R, Ali W, Scott A, Schug S: Adverse events in New Zealand public hospitals I: occurrence and impact. N Z Med J. 2002, 115: 203-209.
12.
go back to reference Baker GR, Norton PG, Flintoft V, Blais R, Brown A, Cox J, Etchells E, Ghali WA, Hébert P, Majumdar SR, O'Beirne M, Palacios-Derflingher L, Reid RJ, Sheps S, Tamblyn R: The Canadian adverse events study: the incidence of adverse events among hospital patients in Canada. CMAJ. 2004, 170: 1678-1686. 10.1503/cmaj.1040498.CrossRefPubMedPubMedCentral Baker GR, Norton PG, Flintoft V, Blais R, Brown A, Cox J, Etchells E, Ghali WA, Hébert P, Majumdar SR, O'Beirne M, Palacios-Derflingher L, Reid RJ, Sheps S, Tamblyn R: The Canadian adverse events study: the incidence of adverse events among hospital patients in Canada. CMAJ. 2004, 170: 1678-1686. 10.1503/cmaj.1040498.CrossRefPubMedPubMedCentral
14.
go back to reference Aranaz-Andrés JM, Aibar-Remón C, Vitaller-Murillo J, Ruiz-López P, Limón-Ramírez R, Terol-García E: Incidence of adverse events related to health care in Spain: results of the Spanish National Study of Adverse Events. J Epidemiol Community Health. 2008, 62 (12): 1022-1029. 10.1136/jech.2007.065227.CrossRefPubMed Aranaz-Andrés JM, Aibar-Remón C, Vitaller-Murillo J, Ruiz-López P, Limón-Ramírez R, Terol-García E: Incidence of adverse events related to health care in Spain: results of the Spanish National Study of Adverse Events. J Epidemiol Community Health. 2008, 62 (12): 1022-1029. 10.1136/jech.2007.065227.CrossRefPubMed
15.
go back to reference Zegers M, de Bruijne MC, Wagner C, Hoonhout LH, Waaijman R, Smits M, Hout FA, Zwaan L, Christiaans-Dingelhoff I, Timmermans DR, Groenewegen PP, van der Wal G: Adverse events and potentially preventable deaths in Dutch hospitals: results of a retrospective patient record review study. Qual Safe Health Care. 2009, 18: 297-302. 10.1136/qshc.2007.025924.CrossRef Zegers M, de Bruijne MC, Wagner C, Hoonhout LH, Waaijman R, Smits M, Hout FA, Zwaan L, Christiaans-Dingelhoff I, Timmermans DR, Groenewegen PP, van der Wal G: Adverse events and potentially preventable deaths in Dutch hospitals: results of a retrospective patient record review study. Qual Safe Health Care. 2009, 18: 297-302. 10.1136/qshc.2007.025924.CrossRef
16.
go back to reference Soop M, Fryksmark U, Köster M, Haglund B: The incidence of adverse events in Swedish hospitals: a retrospective medical record review study. Int J Qual Health Care. 2009, 22: 324-333. Soop M, Fryksmark U, Köster M, Haglund B: The incidence of adverse events in Swedish hospitals: a retrospective medical record review study. Int J Qual Health Care. 2009, 22: 324-333.
17.
go back to reference Mendes W, Martins M, Rozenfeld S, Travassos C: The assessment of adverse events in hospitals in Brazil. Int J Qual Health Care. 2009, 2: 279-284.CrossRef Mendes W, Martins M, Rozenfeld S, Travassos C: The assessment of adverse events in hospitals in Brazil. Int J Qual Health Care. 2009, 2: 279-284.CrossRef
18.
go back to reference Wilson RM, Michel P, Olsen S, Gibberd RW, Vincent C, El-Assady R, Rasslan O, Qsous S, Macharia WM, Sahel A, Whittaker S, Abdo-Ali M, Letaief M, Ahmed NA, Abdellatif A, Larizgoitia I: Patient safety in developing countries: retrospective estimation of scale and nature of harm to patients in hospitals. BMJ. 2012, 324: e832-doi:10.1136/bmj.e832CrossRef Wilson RM, Michel P, Olsen S, Gibberd RW, Vincent C, El-Assady R, Rasslan O, Qsous S, Macharia WM, Sahel A, Whittaker S, Abdo-Ali M, Letaief M, Ahmed NA, Abdellatif A, Larizgoitia I: Patient safety in developing countries: retrospective estimation of scale and nature of harm to patients in hospitals. BMJ. 2012, 324: e832-doi:10.1136/bmj.e832CrossRef
19.
go back to reference da Saúde M: ACSS. Contabilidade analítica dos hospitais do SNS. 2011, Administração Central do Sistema de Saúde: Lisboa da Saúde M: ACSS. Contabilidade analítica dos hospitais do SNS. 2011, Administração Central do Sistema de Saúde: Lisboa
20.
go back to reference Zegers M, De Bruijne MC, Spreeuwenberg P, Wagner C, Van Der Wal G, Groenewegen PP: Variation in the rates of adverse events between hospitals and hospitals departments. Int J Qual Health Care. 2011, 23 (2): 126-133. 10.1093/intqhc/mzq086.CrossRefPubMed Zegers M, De Bruijne MC, Spreeuwenberg P, Wagner C, Van Der Wal G, Groenewegen PP: Variation in the rates of adverse events between hospitals and hospitals departments. Int J Qual Health Care. 2011, 23 (2): 126-133. 10.1093/intqhc/mzq086.CrossRefPubMed
21.
go back to reference Zegers M, de Bruijne MC, Wagner C, Groenewegen PP, Waaijman R, van der Wal G: Design of a retrospective patient record study on the occurrence of adverse events among patients in Dutch hospitals. BMC Health Serv Res. 2007, 7: 27-34. 10.1186/1472-6963-7-27.CrossRefPubMedPubMedCentral Zegers M, de Bruijne MC, Wagner C, Groenewegen PP, Waaijman R, van der Wal G: Design of a retrospective patient record study on the occurrence of adverse events among patients in Dutch hospitals. BMC Health Serv Res. 2007, 7: 27-34. 10.1186/1472-6963-7-27.CrossRefPubMedPubMedCentral
22.
go back to reference Henriksen K, Kaplan H: Hindsight bias, outcome knowledge and adaptive learning. Qual Saf Health Care. 2003, 12 (Suppl 2): ii46-ii50.PubMedPubMedCentral Henriksen K, Kaplan H: Hindsight bias, outcome knowledge and adaptive learning. Qual Saf Health Care. 2003, 12 (Suppl 2): ii46-ii50.PubMedPubMedCentral
23.
go back to reference Schioler T, Lipczak H, Pedersen BL: Incidence of adverse events in hospitals: a retrospective study of medical records: Danish study of adverse events. Scan J Public Health. 2000, 32: 324-333. Schioler T, Lipczak H, Pedersen BL: Incidence of adverse events in hospitals: a retrospective study of medical records: Danish study of adverse events. Scan J Public Health. 2000, 32: 324-333.
25.
go back to reference Tsilimingras D, Rosen AK, Berlowitz DR: Patient safety in geriatrics: a call for action. J Gerontol. 2003, 58: 813-819. 10.1093/gerona/58.9.M813.CrossRef Tsilimingras D, Rosen AK, Berlowitz DR: Patient safety in geriatrics: a call for action. J Gerontol. 2003, 58: 813-819. 10.1093/gerona/58.9.M813.CrossRef
26.
go back to reference Brown P, McArthur C, Newby L, Lay-Yee R, Davis P, Briant R: Cost of medical injury in New Zealand: a retrospective cohort study. J Health Serv Res Policy. 2002, 7 (Suppl 1): S29-S34. 10.1258/135581902320176449.CrossRefPubMed Brown P, McArthur C, Newby L, Lay-Yee R, Davis P, Briant R: Cost of medical injury in New Zealand: a retrospective cohort study. J Health Serv Res Policy. 2002, 7 (Suppl 1): S29-S34. 10.1258/135581902320176449.CrossRefPubMed
27.
go back to reference Øvretveit J: Does Improving Quality Save Money?: A Review of Evidence of which Improvements to Quality reduce Costs to Health Service Providers. 2009, London: The Health Foundation Øvretveit J: Does Improving Quality Save Money?: A Review of Evidence of which Improvements to Quality reduce Costs to Health Service Providers. 2009, London: The Health Foundation
28.
go back to reference Commission E: The Economic Adjustment Programme for Portugal. June 2011, European Commission: Brussels Commission E: The Economic Adjustment Programme for Portugal. June 2011, European Commission: Brussels
29.
go back to reference Parand A, Benn J, Burnett S, Pinto A, Vincent C: Strategies for sustaining a quality improvement collaborative and its patient safety gains. Int J Qual Health Care. 2012, 24 (4): 380-390. 10.1093/intqhc/mzs030.CrossRefPubMed Parand A, Benn J, Burnett S, Pinto A, Vincent C: Strategies for sustaining a quality improvement collaborative and its patient safety gains. Int J Qual Health Care. 2012, 24 (4): 380-390. 10.1093/intqhc/mzs030.CrossRefPubMed
30.
go back to reference Ovretveit J, Klazinga N: Learning from large-scale quality improvement through comparisons. Int J Qual Health Care. 2012, 24 (5): 463-469. 10.1093/intqhc/mzs046.CrossRefPubMed Ovretveit J, Klazinga N: Learning from large-scale quality improvement through comparisons. Int J Qual Health Care. 2012, 24 (5): 463-469. 10.1093/intqhc/mzs046.CrossRefPubMed
31.
go back to reference O'Leary KJ, Devisetty VK, Patel AR, Malkenson D, Sama P, Thompson WK, Landler MP, Barnard C, Williams MV: Comparison of traditional triggers tool to data warehouse based screening for identifying hospital adverse events. BMJ Qual Saf. 2012, 22 (2): 130-138.CrossRefPubMed O'Leary KJ, Devisetty VK, Patel AR, Malkenson D, Sama P, Thompson WK, Landler MP, Barnard C, Williams MV: Comparison of traditional triggers tool to data warehouse based screening for identifying hospital adverse events. BMJ Qual Saf. 2012, 22 (2): 130-138.CrossRefPubMed
32.
go back to reference Hogan H, Healey F, Neale G, Thomson R, Vincent C, Black N: Preventable deaths due to problems in care in English acute hospitals: a retrospective case record review study. BMJ Qual Saf. 2012, 21 (9): 737-745. 10.1136/bmjqs-2011-001159.CrossRefPubMedPubMedCentral Hogan H, Healey F, Neale G, Thomson R, Vincent C, Black N: Preventable deaths due to problems in care in English acute hospitals: a retrospective case record review study. BMJ Qual Saf. 2012, 21 (9): 737-745. 10.1136/bmjqs-2011-001159.CrossRefPubMedPubMedCentral
33.
34.
go back to reference Zegers M, de Bruijne MC, Wagner C, Groenewegen PP, van der Wal G, de Vet HC: The inter-rater agreement of retrospective assessment of adverse events does not improve with two reviewers per patient record. J Clin Epidemiol. 2010, 63: 94-102. 10.1016/j.jclinepi.2009.03.004.CrossRefPubMed Zegers M, de Bruijne MC, Wagner C, Groenewegen PP, van der Wal G, de Vet HC: The inter-rater agreement of retrospective assessment of adverse events does not improve with two reviewers per patient record. J Clin Epidemiol. 2010, 63: 94-102. 10.1016/j.jclinepi.2009.03.004.CrossRefPubMed
35.
go back to reference Naessens JM, O'Byrne TJ, Johnson MG, Vansuch MB, McGlone CM, Huddleston JM: Measuring hospital adverse events: assessing inter-rater reliability and trigger performance of the global trigger tool. Int J Qual Health Care. 2010, 22 (4): 266-274. 10.1093/intqhc/mzq026.CrossRefPubMed Naessens JM, O'Byrne TJ, Johnson MG, Vansuch MB, McGlone CM, Huddleston JM: Measuring hospital adverse events: assessing inter-rater reliability and trigger performance of the global trigger tool. Int J Qual Health Care. 2010, 22 (4): 266-274. 10.1093/intqhc/mzq026.CrossRefPubMed
36.
go back to reference Viera A, Garrett J: Understanding interobserver agreement:the Kappa Statistic. Fam Med. 2005, 37 (5): 360-363.PubMed Viera A, Garrett J: Understanding interobserver agreement:the Kappa Statistic. Fam Med. 2005, 37 (5): 360-363.PubMed
37.
go back to reference de Vet HC, Mokkink LB, Terwee CB, Hoekstra OS, Knol DL: Clinicians are right not to like Cohen’s K. BMJ. 2013, 12: 346:f2125-doi:10.1136/bmj.f2125 de Vet HC, Mokkink LB, Terwee CB, Hoekstra OS, Knol DL: Clinicians are right not to like Cohen’s K. BMJ. 2013, 12: 346:f2125-doi:10.1136/bmj.f2125
Metadata
Title
Estimating the incidence of adverse events in Portuguese hospitals: a contribution to improving quality and patient safety
Authors
Paulo Sousa
António Sousa Uva
Florentino Serranheira
Carla Nunes
Ema S Leite
Publication date
01-12-2014
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2014
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/1472-6963-14-311

Other articles of this Issue 1/2014

BMC Health Services Research 1/2014 Go to the issue