Skip to main content
Top
Published in: BMC Primary Care 1/2013

Open Access 01-12-2013 | Research article

A qualitative descriptive study on the alignment of care goals between older persons with multi-morbidities, their family physicians and informal caregivers

Authors: Kerry Kuluski, Ashlinder Gill, Gayathri Naganathan, Ross Upshur, R Liisa Jaakkimainen, Walter P Wodchis

Published in: BMC Primary Care | Issue 1/2013

Login to get access

Abstract

Background

Goal setting is a recommended approach in clinical care that can help individuals with multi-morbidities and their caregivers manage chronic conditions. In this paper, the types of goals that were important for older persons with multi-morbidities were explored from the perspectives of patients, their caregivers and physicians. Comparisons of goals were made across each patient, caregiver and physician triad to determine alignment.

Methods

The study was a qualitative descriptive study facilitated through semi-structured one-on-one interviews. The study took place between May and October 2012 at a Family Health Team located in Ontario, Canada. The sample included 28 family medicine patients, their informal caregivers and family physicians. Socio-demographic data were analyzed via descriptive statistics in SPSS Version 17. Open ended questions pertaining to patient goals of care were analyzed thematically using NVivo9. Themes were derived on patient care goals for each of the participant groups (patients, caregivers and family physicians). Following this, alignment of goals across each of the triads was examined. Goal alignment was defined as concurrence on at least one goal by all three parties in a particular triad (i.e., patient, caregiver and family physician).

Results

Just over half of the patients were male (56%); they had an average age of 82.3 years and 4.61 health conditions. Most of the caregivers were female (82%); and 61% were a spouse of the care recipient. At the aggregate level, common goals expressed among patients, caregivers and family physicians were the maintenance of functional independence of patients and the management of their symptoms or functional challenges. Despite these common goals at the aggregate level, little alignment of goals was found when looking across patient-caregiver and physician triads. Lack of alignment tended to occur when patients had unstable or declining functional or cognitive health; when safety threats were noted; and when enhanced care services were required.

Conclusions

The data suggest that goal divergence tends to occur when patients are less medically stable. While goal divergence may be expected due to the different roles and responsibilities of each of the players involved, these perspectives should be illuminated when building care plans. Further research is required to observe the extent to which goal setting occurs in family practice as well as how it can be embedded as a standard of practice.
Literature
1.
go back to reference World Health Organization: Innovative Care for Chronic Conditions: Building Blocks for Action. 2002, Geneva, Switzerland: World Health Organization World Health Organization: Innovative Care for Chronic Conditions: Building Blocks for Action. 2002, Geneva, Switzerland: World Health Organization
2.
go back to reference Denton FT, Spencer BG: Chronic health conditions: changing prevalence in an aging population and some implications for the delivery of health care services. Can J Aging. 2010, 29 (1): 11-21. 10.1017/S0714980809990390.CrossRefPubMed Denton FT, Spencer BG: Chronic health conditions: changing prevalence in an aging population and some implications for the delivery of health care services. Can J Aging. 2010, 29 (1): 11-21. 10.1017/S0714980809990390.CrossRefPubMed
3.
go back to reference Nolte E, Knai C, McKee M: Managing Chronic Conditions: Experience in Eight Countries. Observatory Study Series No 15. Edited by: World Health Organization 2008. 2008, Copenhagen, Denmark: obotEOoHSaP Nolte E, Knai C, McKee M: Managing Chronic Conditions: Experience in Eight Countries. Observatory Study Series No 15. Edited by: World Health Organization 2008. 2008, Copenhagen, Denmark: obotEOoHSaP
4.
go back to reference Tsasis P, Bains J: Management of complex chronic disease: facing the challenges in the Canadian health-care system. Health Serv Manage Res. 2008, 21 (4): 228-235. 10.1258/hsmr.2008.008001.CrossRefPubMed Tsasis P, Bains J: Management of complex chronic disease: facing the challenges in the Canadian health-care system. Health Serv Manage Res. 2008, 21 (4): 228-235. 10.1258/hsmr.2008.008001.CrossRefPubMed
5.
go back to reference Starfield B, Shi L, Macinko J: Contribution of primary care to health systems and health. Milbank Q. 2005, 83 (3): 457-502. 10.1111/j.1468-0009.2005.00409.x.CrossRefPubMedPubMedCentral Starfield B, Shi L, Macinko J: Contribution of primary care to health systems and health. Milbank Q. 2005, 83 (3): 457-502. 10.1111/j.1468-0009.2005.00409.x.CrossRefPubMedPubMedCentral
6.
go back to reference Glazier R, Moineddin R, Agha M, Zagorski B, Hall R, Manuel D, Sibley L, Kopp A: The Impact of Not Having a Primary Care Physician Among People with Chronic Conditions. 2008, Toronto, Ontario: Institute for Clinical Evaluative Sciences Glazier R, Moineddin R, Agha M, Zagorski B, Hall R, Manuel D, Sibley L, Kopp A: The Impact of Not Having a Primary Care Physician Among People with Chronic Conditions. 2008, Toronto, Ontario: Institute for Clinical Evaluative Sciences
7.
go back to reference Upshur RE, Tracy S: Chronicity and complexity: is what's good for the diseases always good for the patients?. Can Fam Physician. 2008, 54 (12): 1655-1658.PubMedPubMedCentral Upshur RE, Tracy S: Chronicity and complexity: is what's good for the diseases always good for the patients?. Can Fam Physician. 2008, 54 (12): 1655-1658.PubMedPubMedCentral
8.
go back to reference Fortin M, Bravo G, Hudon C, Vanasse A, Lapointe L: Prevalence of multimorbidity among adults seen in family practice. Ann Fam Med. 2005, 3 (3): 223-228. 10.1370/afm.272.CrossRefPubMedPubMedCentral Fortin M, Bravo G, Hudon C, Vanasse A, Lapointe L: Prevalence of multimorbidity among adults seen in family practice. Ann Fam Med. 2005, 3 (3): 223-228. 10.1370/afm.272.CrossRefPubMedPubMedCentral
9.
go back to reference Boyd CM, Darer J, Boult C, Fried LP, Boult L, Wu AW: Clinical practice guidelines and quality of care for older patients with multiple comorbid diseases: implications for pay for performance. JAMA. 2005, 294 (6): 716-724. 10.1001/jama.294.6.716.CrossRefPubMed Boyd CM, Darer J, Boult C, Fried LP, Boult L, Wu AW: Clinical practice guidelines and quality of care for older patients with multiple comorbid diseases: implications for pay for performance. JAMA. 2005, 294 (6): 716-724. 10.1001/jama.294.6.716.CrossRefPubMed
10.
go back to reference Tinetti ME, Bogardus ST, Agostini JV: Potential pitfalls of disease-specific guidelines for patients with multiple conditions. N Engl J Med. 2004, 351 (27): 2870-2874. 10.1056/NEJMsb042458.CrossRefPubMed Tinetti ME, Bogardus ST, Agostini JV: Potential pitfalls of disease-specific guidelines for patients with multiple conditions. N Engl J Med. 2004, 351 (27): 2870-2874. 10.1056/NEJMsb042458.CrossRefPubMed
11.
go back to reference Schoen C, Osborn R, How SK, Doty MM, Peugh J: In chronic condition: experiences of patients with complex health care needs, in eight countries, 2008. Health Aff (Millwood). 2009, 28 (1): w1-w16. 10.1377/hlthaff.28.1.w1.CrossRef Schoen C, Osborn R, How SK, Doty MM, Peugh J: In chronic condition: experiences of patients with complex health care needs, in eight countries, 2008. Health Aff (Millwood). 2009, 28 (1): w1-w16. 10.1377/hlthaff.28.1.w1.CrossRef
12.
go back to reference Parsons J, Rouse P, Robinson EM, Sheridan N, Connolly MJ: Goal setting as a feature of homecare services for older people: does it make a difference?. Age Ageing. 2012, 41 (1): 24-29. 10.1093/ageing/afr118.CrossRefPubMed Parsons J, Rouse P, Robinson EM, Sheridan N, Connolly MJ: Goal setting as a feature of homecare services for older people: does it make a difference?. Age Ageing. 2012, 41 (1): 24-29. 10.1093/ageing/afr118.CrossRefPubMed
13.
go back to reference Canadian Institute for Health Information: Seniors and the Health Care System: What Is the Impact of Multiple Chronic Conditions. Analysis in Brief. 2011, Ottawa, Ontario: Canadian Institute for Health Information Canadian Institute for Health Information: Seniors and the Health Care System: What Is the Impact of Multiple Chronic Conditions. Analysis in Brief. 2011, Ottawa, Ontario: Canadian Institute for Health Information
14.
go back to reference Fried TR, Tinetti ME, Iannone L, O'Leary JR, Towle V, Van Ness PH: Health outcome prioritization as a tool for decision making among older persons with multiple chronic conditions. Arch Intern Med. 2011, 171 (20): 1854-1856. 10.1001/archinternmed.2011.512.CrossRefPubMedPubMedCentral Fried TR, Tinetti ME, Iannone L, O'Leary JR, Towle V, Van Ness PH: Health outcome prioritization as a tool for decision making among older persons with multiple chronic conditions. Arch Intern Med. 2011, 171 (20): 1854-1856. 10.1001/archinternmed.2011.512.CrossRefPubMedPubMedCentral
15.
go back to reference Mulley AG, Trimble C, Elwyn G: Stop the silent misdiagnosis: patients' preferences matter. BMJ. 2012, 345: e6572-10.1136/bmj.e6572.CrossRefPubMed Mulley AG, Trimble C, Elwyn G: Stop the silent misdiagnosis: patients' preferences matter. BMJ. 2012, 345: e6572-10.1136/bmj.e6572.CrossRefPubMed
16.
go back to reference Bogardus ST, Bradley EH, Williams CS, Maciejewski PK, Van Doorn C, Inouye SK: Goals for the care of frail older adults: do caregivers and clinicians agree?. Am J Med. 2001, 110 (2): 97-102. 10.1016/S0002-9343(00)00668-9.CrossRefPubMed Bogardus ST, Bradley EH, Williams CS, Maciejewski PK, Van Doorn C, Inouye SK: Goals for the care of frail older adults: do caregivers and clinicians agree?. Am J Med. 2001, 110 (2): 97-102. 10.1016/S0002-9343(00)00668-9.CrossRefPubMed
17.
go back to reference Heisler M, Vijan S, Anderson RM, Ubel PA, Bernstein SJ, Hofer TP: When do patients and their physicians agree on diabetes treatment goals and strategies, and what difference does it make?. J Gen Intern Med. 2003, 18 (11): 893-902. 10.1046/j.1525-1497.2003.21132.x.CrossRefPubMedPubMedCentral Heisler M, Vijan S, Anderson RM, Ubel PA, Bernstein SJ, Hofer TP: When do patients and their physicians agree on diabetes treatment goals and strategies, and what difference does it make?. J Gen Intern Med. 2003, 18 (11): 893-902. 10.1046/j.1525-1497.2003.21132.x.CrossRefPubMedPubMedCentral
18.
go back to reference Sandelowski M: Whatever happened to qualitative description?. Res Nurs Health. 2000, 23 (4): 334-340. 10.1002/1098-240X(200008)23:4<334::AID-NUR9>3.0.CO;2-G.CrossRefPubMed Sandelowski M: Whatever happened to qualitative description?. Res Nurs Health. 2000, 23 (4): 334-340. 10.1002/1098-240X(200008)23:4<334::AID-NUR9>3.0.CO;2-G.CrossRefPubMed
19.
go back to reference Kuluski K, Hoang SN, Schaink AK, Alvaro C, Lyons RF: Tobias R. 2013, Bensimon CM: The care delivery experience of hospitalized patients with complex chronic disease. Health Expect, doi:10.1111/hex.12085 Kuluski K, Hoang SN, Schaink AK, Alvaro C, Lyons RF: Tobias R. 2013, Bensimon CM: The care delivery experience of hospitalized patients with complex chronic disease. Health Expect, doi:10.1111/hex.12085
20.
go back to reference Kuluski K, Bensimon C, Alvaro C, Schaink A, Lyons R, Tobias R: Life Interrupted: A qualitative exploration of the impact of complex chronic disease on the daily lives of patients receiving complex continuing care. Illness, Crisis & Loss. In Press Kuluski K, Bensimon C, Alvaro C, Schaink A, Lyons R, Tobias R: Life Interrupted: A qualitative exploration of the impact of complex chronic disease on the daily lives of patients receiving complex continuing care. Illness, Crisis & Loss. In Press
21.
go back to reference Schaink AK, Kuluski K, Lyons RF, Fortin M, Jadad A, Upshur RE, Wodchis WP: A scoping review and thematic classification of patient complexity: Offering a unifying framework. J Comorbidity. 2012, 2 (1): 1-9.CrossRef Schaink AK, Kuluski K, Lyons RF, Fortin M, Jadad A, Upshur RE, Wodchis WP: A scoping review and thematic classification of patient complexity: Offering a unifying framework. J Comorbidity. 2012, 2 (1): 1-9.CrossRef
22.
go back to reference Tracy CS, Bell SH, Nickell LA, Charles J, Upshur RE: The IMPACT clinic: Innovative model of interprofessional primary care for elderly patients with complex health care needs. Can Fam Physician. 2013, 59 (3): e148-155.PubMedPubMedCentral Tracy CS, Bell SH, Nickell LA, Charles J, Upshur RE: The IMPACT clinic: Innovative model of interprofessional primary care for elderly patients with complex health care needs. Can Fam Physician. 2013, 59 (3): e148-155.PubMedPubMedCentral
Metadata
Title
A qualitative descriptive study on the alignment of care goals between older persons with multi-morbidities, their family physicians and informal caregivers
Authors
Kerry Kuluski
Ashlinder Gill
Gayathri Naganathan
Ross Upshur
R Liisa Jaakkimainen
Walter P Wodchis
Publication date
01-12-2013
Publisher
BioMed Central
Published in
BMC Primary Care / Issue 1/2013
Electronic ISSN: 2731-4553
DOI
https://doi.org/10.1186/1471-2296-14-133

Other articles of this Issue 1/2013

BMC Primary Care 1/2013 Go to the issue