Skip to main content
Top
Published in: BMC Health Services Research 1/2014

Open Access 01-12-2014 | Research article

Scoping review of patient-centered care approaches in healthcare

Authors: Marissa K Constand, Joy C MacDermid, Vanina Dal Bello-Haas, Mary Law

Published in: BMC Health Services Research | Issue 1/2014

Login to get access

Abstract

Background

The purpose of this scoping review was to describe how three tenants of patient-centered care provision: communication, partnership, and health promotion are addressed in patient-centered care models/frameworks across the literature.

Methods

A scoping review of literature published in English since 1990 was conducted using Medline, CINAHL, and EMBASE. A key term search strategy was employed using “patient-centered care”, “client-centered care”, “framework” and “model” to identify relevant studies.

Results

Application of the search strategy resulted in a hit total of 101 articles. Nineteen articles met inclusion criteria, of which 12 were review articles; 5 were qualitative research papers; one was a randomized control trial; and one was a prospective study. From these articles, 25 different patient-centered care frameworks/models were identified.

Conclusions

The fact that all identified approaches to patient-centered care incorporated strategies to achieve effective communication, partnership, and health promotion indicates that clinicians can select a patient-centered approach from the literature that best suits their patient’s needs, and be confident that it will satisfy the three core elements of patient-centered care provision. While empirical literature on specific patient-centric frameworks and models was limited, much empiric evidence was sourced for the most consistently defined component of patient-centered care, communication.
Appendix
Available only for authorised users
Literature
1.
go back to reference Mead N, Bower P: Patient-centredness: a conceptual framework and review of the empirical literature. Soc Sci Med. 2000, 51: 1087-1110. 10.1016/S0277-9536(00)00098-8.CrossRefPubMed Mead N, Bower P: Patient-centredness: a conceptual framework and review of the empirical literature. Soc Sci Med. 2000, 51: 1087-1110. 10.1016/S0277-9536(00)00098-8.CrossRefPubMed
2.
go back to reference Stewart M, Belle Brown J, Weston WW, McWhinney IR, McWilliam CL, Freeman TR: Patient-Centered Medicine Transforming the Clinical Method. 2003, Abingdon: Radcliffe Medical Press, 2 Stewart M, Belle Brown J, Weston WW, McWhinney IR, McWilliam CL, Freeman TR: Patient-Centered Medicine Transforming the Clinical Method. 2003, Abingdon: Radcliffe Medical Press, 2
3.
go back to reference Cooper K, Smith BH, Hancock E: Patient-centredness in physiotherapy from the perspective of the chronic low back pain patient. Physiotherapy. 2008, 94: 244-252. 10.1016/j.physio.2007.10.006.CrossRef Cooper K, Smith BH, Hancock E: Patient-centredness in physiotherapy from the perspective of the chronic low back pain patient. Physiotherapy. 2008, 94: 244-252. 10.1016/j.physio.2007.10.006.CrossRef
4.
go back to reference Cott CA: Client-centred rehabilitation: client perspectives. Disabil Rehabil. 2004, 16: 1411-1422.CrossRef Cott CA: Client-centred rehabilitation: client perspectives. Disabil Rehabil. 2004, 16: 1411-1422.CrossRef
5.
go back to reference Little P, Everitt H, Williamson I, Warner G, Moore M, Gould C, Ferrier K, Payne S: Preferences of patients for patient centred approach to consultation in primary care: observational study. BMJ. 2001, 322: 468-472. 10.1136/bmj.322.7284.468.CrossRefPubMedPubMedCentral Little P, Everitt H, Williamson I, Warner G, Moore M, Gould C, Ferrier K, Payne S: Preferences of patients for patient centred approach to consultation in primary care: observational study. BMJ. 2001, 322: 468-472. 10.1136/bmj.322.7284.468.CrossRefPubMedPubMedCentral
6.
go back to reference Gzil F, Lefeve C, Cammelli M, Pachoud B, Ravaud JF, LePlege A: Why is rehabilitation not yet fully person-centered and should it be more person-centered?. Disabil Rehabil. 2007, 29: 1616-1624. 10.1080/09638280701618620.CrossRefPubMed Gzil F, Lefeve C, Cammelli M, Pachoud B, Ravaud JF, LePlege A: Why is rehabilitation not yet fully person-centered and should it be more person-centered?. Disabil Rehabil. 2007, 29: 1616-1624. 10.1080/09638280701618620.CrossRefPubMed
7.
go back to reference Ballweg DD: Implementing developmentally supportive family-centered care in the newborn intensive care unit as a quality improvement initiative. J Perinat Neonat Nurs. 2001, 15: 58-73. 10.1097/00005237-200112000-00006.CrossRef Ballweg DD: Implementing developmentally supportive family-centered care in the newborn intensive care unit as a quality improvement initiative. J Perinat Neonat Nurs. 2001, 15: 58-73. 10.1097/00005237-200112000-00006.CrossRef
8.
go back to reference Berger JL: Incorporation of the Tidal Model into the interdisciplinary plan of care–a program quality improvement project. J Psychiatr Mental Health Nurs. 2006, 13: 464-467. 10.1111/j.1365-2850.2006.01007.x.CrossRef Berger JL: Incorporation of the Tidal Model into the interdisciplinary plan of care–a program quality improvement project. J Psychiatr Mental Health Nurs. 2006, 13: 464-467. 10.1111/j.1365-2850.2006.01007.x.CrossRef
9.
go back to reference Bickler B: Putting patient-focused care into practice. AORN J. 1994, 60: 242-245. 10.1016/S0001-2092(07)62742-2.CrossRefPubMed Bickler B: Putting patient-focused care into practice. AORN J. 1994, 60: 242-245. 10.1016/S0001-2092(07)62742-2.CrossRefPubMed
10.
go back to reference Boltz M: A system-level approach to improving the care of the older critical care patient. AACN Adv Crit Care. 2011, 22: 142-149. 10.1097/NCI.0b013e31821455c9.CrossRefPubMed Boltz M: A system-level approach to improving the care of the older critical care patient. AACN Adv Crit Care. 2011, 22: 142-149. 10.1097/NCI.0b013e31821455c9.CrossRefPubMed
11.
go back to reference Booth BJ, McBride T: Patient focus and the quality framework. Aust Fam Physician. 2007, 36: 20-22.PubMed Booth BJ, McBride T: Patient focus and the quality framework. Aust Fam Physician. 2007, 36: 20-22.PubMed
12.
go back to reference Briggs RW: Clinical decision making for physical therapists in patient-centered end of life care. Top Geriatr Rehabil. 2011, 27: 10-17. 10.1097/TGR.0b013e3181ff668a.CrossRef Briggs RW: Clinical decision making for physical therapists in patient-centered end of life care. Top Geriatr Rehabil. 2011, 27: 10-17. 10.1097/TGR.0b013e3181ff668a.CrossRef
13.
14.
go back to reference Cox JL: Empathy, identity and engagement in person-centred medicine: The sociocultural context. J Eval Clin Pract. 2011, 17: 350-353. 10.1111/j.1365-2753.2010.01580.x.CrossRefPubMed Cox JL: Empathy, identity and engagement in person-centred medicine: The sociocultural context. J Eval Clin Pract. 2011, 17: 350-353. 10.1111/j.1365-2753.2010.01580.x.CrossRefPubMed
15.
go back to reference de Lusignan S, Wells S, Russell C: A model for patient-centred nurse consulting in primary care. BJN. 2003, 12: 85-90.CrossRefPubMed de Lusignan S, Wells S, Russell C: A model for patient-centred nurse consulting in primary care. BJN. 2003, 12: 85-90.CrossRefPubMed
16.
go back to reference DiGioia A, Greenhouse PK, Levison TJ: Patient and family-centered collaborative care: An orthopaedic model. Clin Orthop Rel Res. 2007, 463: 13-19. DiGioia A, Greenhouse PK, Levison TJ: Patient and family-centered collaborative care: An orthopaedic model. Clin Orthop Rel Res. 2007, 463: 13-19.
17.
go back to reference Enguidanos SM, Davis C, Katz L: Shifting the paradigm in geriatric care management: Moving from the medical model to patient-centered care. Soc Work Health Care. 2005, 41: 1-16.CrossRefPubMed Enguidanos SM, Davis C, Katz L: Shifting the paradigm in geriatric care management: Moving from the medical model to patient-centered care. Soc Work Health Care. 2005, 41: 1-16.CrossRefPubMed
18.
go back to reference Ford PE, Rolfe S, Kirkpatrck H: A journey to patient-centered care in Ontario, Canada: Implementation of a best-practice guideline. CNS. 2011, 25: 198-206.PubMed Ford PE, Rolfe S, Kirkpatrck H: A journey to patient-centered care in Ontario, Canada: Implementation of a best-practice guideline. CNS. 2011, 25: 198-206.PubMed
19.
go back to reference Hantho A, Jensen L, Malterud K: Mutual understanding: A communication model for general practice. Scand J Prim Health Care. 2002, 20: 244-251. 10.1080/028134302321004926.CrossRefPubMed Hantho A, Jensen L, Malterud K: Mutual understanding: A communication model for general practice. Scand J Prim Health Care. 2002, 20: 244-251. 10.1080/028134302321004926.CrossRefPubMed
20.
go back to reference Hatzichristou D, Tsimtsiou Z: Prevention and management of cardiovascular disease and erectile dysfunction: Toward a common patient-centered, care model. Am J Cardiol. 2005, 96: 80M-84M.CrossRefPubMed Hatzichristou D, Tsimtsiou Z: Prevention and management of cardiovascular disease and erectile dysfunction: Toward a common patient-centered, care model. Am J Cardiol. 2005, 96: 80M-84M.CrossRefPubMed
21.
22.
go back to reference Kibicho J, Owczarzak J: A patient-centered pharmacy services model of HIV patient care in community pharmacy settings: A theoretical and empirical framework. AIDS Patient Care ST. 2012, 26: 20-28. 10.1089/apc.2011.0212.CrossRef Kibicho J, Owczarzak J: A patient-centered pharmacy services model of HIV patient care in community pharmacy settings: A theoretical and empirical framework. AIDS Patient Care ST. 2012, 26: 20-28. 10.1089/apc.2011.0212.CrossRef
23.
go back to reference McCormack B: A conceptual framework for person-centred practice with older people. Int J Nurs Pract. 2003, 9: 202-209. 10.1046/j.1440-172X.2003.00423.x.CrossRefPubMed McCormack B: A conceptual framework for person-centred practice with older people. Int J Nurs Pract. 2003, 9: 202-209. 10.1046/j.1440-172X.2003.00423.x.CrossRefPubMed
24.
go back to reference Rosvik J, Kirkevold M, Engedal K, Brooker D, Kirkevold O: A model for using the VIPS framework for person-centred care for persons with dementia in nursing homes: A qualitative evaluative study. Int J Older People Nurs. 2011, 6: 227-236. 10.1111/j.1748-3743.2011.00290.x.CrossRefPubMed Rosvik J, Kirkevold M, Engedal K, Brooker D, Kirkevold O: A model for using the VIPS framework for person-centred care for persons with dementia in nursing homes: A qualitative evaluative study. Int J Older People Nurs. 2011, 6: 227-236. 10.1111/j.1748-3743.2011.00290.x.CrossRefPubMed
25.
go back to reference van der Eijk M, Faber MJ, Al Shamma S, Munneke M, Bloem BR: Moving towards patient-centered healthcare for patients with Parkinson’s disease. Parkinsonism Relat Disord. 2011, 17: 360-364. 10.1016/j.parkreldis.2011.02.012.CrossRefPubMed van der Eijk M, Faber MJ, Al Shamma S, Munneke M, Bloem BR: Moving towards patient-centered healthcare for patients with Parkinson’s disease. Parkinsonism Relat Disord. 2011, 17: 360-364. 10.1016/j.parkreldis.2011.02.012.CrossRefPubMed
26.
go back to reference Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL, Duberstein PR: Measuring patient-centered communication in patient-physician consultations: theoretical and practical issues. Soc Sci Med. 2005, 61: 1516-1528. 10.1016/j.socscimed.2005.02.001.CrossRefPubMed Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL, Duberstein PR: Measuring patient-centered communication in patient-physician consultations: theoretical and practical issues. Soc Sci Med. 2005, 61: 1516-1528. 10.1016/j.socscimed.2005.02.001.CrossRefPubMed
27.
go back to reference Colquhoun HL, Letts LJ, Law MC, MacDermid JC, Missiuna CA: A scoping review of the use of theory in studies of knowledge translation. CJOT. 2010, 77: 270-279. 10.2182/cjot.2010.77.5.3.CrossRefPubMed Colquhoun HL, Letts LJ, Law MC, MacDermid JC, Missiuna CA: A scoping review of the use of theory in studies of knowledge translation. CJOT. 2010, 77: 270-279. 10.2182/cjot.2010.77.5.3.CrossRefPubMed
29.
go back to reference Beck RS, Daughtridge R, Sloane PD: Physician-patient communication in the primary care office: a systematic review. J Am Board Fam Med. 2002, 15: 25-38. Beck RS, Daughtridge R, Sloane PD: Physician-patient communication in the primary care office: a systematic review. J Am Board Fam Med. 2002, 15: 25-38.
30.
go back to reference Chan Z, Kan C, Lee P, Chan I, Lam J: A systematic review of qualitative studies: patients’ experiences of preoperative communication. J Clin Nurs. 2012, 21: 812-824. 10.1111/j.1365-2702.2011.03942.x.CrossRefPubMed Chan Z, Kan C, Lee P, Chan I, Lam J: A systematic review of qualitative studies: patients’ experiences of preoperative communication. J Clin Nurs. 2012, 21: 812-824. 10.1111/j.1365-2702.2011.03942.x.CrossRefPubMed
31.
go back to reference Davis EL, Oh B, Butow PN, Mullan BA, Clarke S: Cancer patient disclosure and patient-doctor communication of complementary and alternative medicine use: a systematic review. Oncologist. 2012, 17: 1475-1481. 10.1634/theoncologist.2012-0223.CrossRefPubMedPubMedCentral Davis EL, Oh B, Butow PN, Mullan BA, Clarke S: Cancer patient disclosure and patient-doctor communication of complementary and alternative medicine use: a systematic review. Oncologist. 2012, 17: 1475-1481. 10.1634/theoncologist.2012-0223.CrossRefPubMedPubMedCentral
32.
go back to reference Edwards A, Gray J, Clarke A, Dundon J, Elwyn G, Gaff C: Interventions to improve risk communication in clinical genetics: systematic review. Patient Educ Couns. 2008, 71: 4-25. 10.1016/j.pec.2007.11.026.CrossRefPubMed Edwards A, Gray J, Clarke A, Dundon J, Elwyn G, Gaff C: Interventions to improve risk communication in clinical genetics: systematic review. Patient Educ Couns. 2008, 71: 4-25. 10.1016/j.pec.2007.11.026.CrossRefPubMed
33.
go back to reference Edwards A, Hood K, Matthews E, Russell D, Russell I, Barker J: The effectiveness of one-to-one risk communication interventions in health care: a systematic review. MDM. 2000, 20: 290-297. 10.1177/0272989X0002000305.CrossRef Edwards A, Hood K, Matthews E, Russell D, Russell I, Barker J: The effectiveness of one-to-one risk communication interventions in health care: a systematic review. MDM. 2000, 20: 290-297. 10.1177/0272989X0002000305.CrossRef
34.
go back to reference Egan M, Berube D, Racine G, Leonard C, Rochon E: Methods to Enhance Verbal Communication between Individuals with Alzheimer’s Disease and Their Formal and Informal Caregivers: A Systematic Review. Int J Alzheimer’s Disease. 2010, 2010: 1-12.CrossRef Egan M, Berube D, Racine G, Leonard C, Rochon E: Methods to Enhance Verbal Communication between Individuals with Alzheimer’s Disease and Their Formal and Informal Caregivers: A Systematic Review. Int J Alzheimer’s Disease. 2010, 2010: 1-12.CrossRef
35.
go back to reference Eggenberger E, Heimerl K, Bennett MI: Communication skills training in dementia care: a systematic review of effectiveness, training content, and didactic methods in different care settings. Int Psychogeriatr. 2013, 25: 345-358. 10.1017/S1041610212001664.CrossRefPubMed Eggenberger E, Heimerl K, Bennett MI: Communication skills training in dementia care: a systematic review of effectiveness, training content, and didactic methods in different care settings. Int Psychogeriatr. 2013, 25: 345-358. 10.1017/S1041610212001664.CrossRefPubMed
36.
go back to reference Fawole OA, Dy SM, Wilson RF, Lau BD, Martinez KA, Apostol CC: A systematic review of communication quality improvement interventions for patients with advanced and serious illness. J Gen Intern Med. 2013, 28: 570-577. 10.1007/s11606-012-2204-4.CrossRefPubMed Fawole OA, Dy SM, Wilson RF, Lau BD, Martinez KA, Apostol CC: A systematic review of communication quality improvement interventions for patients with advanced and serious illness. J Gen Intern Med. 2013, 28: 570-577. 10.1007/s11606-012-2204-4.CrossRefPubMed
37.
go back to reference Finke EH, Light J, Kitko L: A systematic review of the effectiveness of nurse communication with patients with complex communication needs with a focus on the use of augmentative and alternative communication. J Clin Nurs. 2008, 17: 2102-2115. 10.1111/j.1365-2702.2008.02373.x.CrossRefPubMed Finke EH, Light J, Kitko L: A systematic review of the effectiveness of nurse communication with patients with complex communication needs with a focus on the use of augmentative and alternative communication. J Clin Nurs. 2008, 17: 2102-2115. 10.1111/j.1365-2702.2008.02373.x.CrossRefPubMed
38.
go back to reference Hancock K, Clayton JM, Parker SM, Walder S, Butow PN, Carrick S: Discrepant perceptions about end-of-life communication: a systematic review. J Pain Symptom Manage. 2007, 34: 190-200. 10.1016/j.jpainsymman.2006.11.009.CrossRefPubMed Hancock K, Clayton JM, Parker SM, Walder S, Butow PN, Carrick S: Discrepant perceptions about end-of-life communication: a systematic review. J Pain Symptom Manage. 2007, 34: 190-200. 10.1016/j.jpainsymman.2006.11.009.CrossRefPubMed
39.
go back to reference Harrington J, Noble LM, Newman SP: Improving patients’ communication with doctors: a systematic review of intervention studies. Patient Educ Couns. 2004, 52: 7-16. 10.1016/S0738-3991(03)00017-X.CrossRefPubMed Harrington J, Noble LM, Newman SP: Improving patients’ communication with doctors: a systematic review of intervention studies. Patient Educ Couns. 2004, 52: 7-16. 10.1016/S0738-3991(03)00017-X.CrossRefPubMed
40.
go back to reference Henry SG, Fuhrel-Forbis A, Rogers MA, Eggly S: Association between nonverbal communication during clinical interactions and outcomes: a systematic review and meta-analysis. Patient Educ Couns. 2012, 86: 297-315. 10.1016/j.pec.2011.07.006.CrossRefPubMed Henry SG, Fuhrel-Forbis A, Rogers MA, Eggly S: Association between nonverbal communication during clinical interactions and outcomes: a systematic review and meta-analysis. Patient Educ Couns. 2012, 86: 297-315. 10.1016/j.pec.2011.07.006.CrossRefPubMed
41.
go back to reference Janssen SM, Lagro-Janssen AL: Physician’s gender, communication style, patient preferences and patient satisfaction in gynecology and obstetrics: a systematic review. Patient Educ Couns. 2012, 89: 221-226. 10.1016/j.pec.2012.06.034.CrossRefPubMed Janssen SM, Lagro-Janssen AL: Physician’s gender, communication style, patient preferences and patient satisfaction in gynecology and obstetrics: a systematic review. Patient Educ Couns. 2012, 89: 221-226. 10.1016/j.pec.2012.06.034.CrossRefPubMed
42.
go back to reference Laidsaar-Powell RC, Butow PN, Bu S, Charles C, Gafni A, Lam WW: Physician-patient-companion communication and decision-making: A systematic review of triadic medical consultations. Patient Educ Couns. 2013, 91: 3-13. 10.1016/j.pec.2012.11.007.CrossRefPubMed Laidsaar-Powell RC, Butow PN, Bu S, Charles C, Gafni A, Lam WW: Physician-patient-companion communication and decision-making: A systematic review of triadic medical consultations. Patient Educ Couns. 2013, 91: 3-13. 10.1016/j.pec.2012.11.007.CrossRefPubMed
43.
go back to reference Oliveira VC, Refshauge KM, Ferreira ML, Pinto RZ, Beckenkamp PR, Negrao Filho RF: Communication that values patient autonomy is associated with satisfaction with care: a systematic review. J Physiother. 2012, 58: 215-229. 10.1016/S1836-9553(12)70123-6.CrossRefPubMed Oliveira VC, Refshauge KM, Ferreira ML, Pinto RZ, Beckenkamp PR, Negrao Filho RF: Communication that values patient autonomy is associated with satisfaction with care: a systematic review. J Physiother. 2012, 58: 215-229. 10.1016/S1836-9553(12)70123-6.CrossRefPubMed
44.
go back to reference Parker SM, Clayton JM, Hancock K, Walder S, Butow PN, Carrick S: A systematic review of prognostic/end-of-life communication with adults in the advanced stages of a life-limiting illness: patient/caregiver preferences for the content, style, and timing of information. J Pain Symptom Manage. 2007, 34: 81-93. 10.1016/j.jpainsymman.2006.09.035.CrossRefPubMed Parker SM, Clayton JM, Hancock K, Walder S, Butow PN, Carrick S: A systematic review of prognostic/end-of-life communication with adults in the advanced stages of a life-limiting illness: patient/caregiver preferences for the content, style, and timing of information. J Pain Symptom Manage. 2007, 34: 81-93. 10.1016/j.jpainsymman.2006.09.035.CrossRefPubMed
45.
go back to reference Pinto RZ, Ferreira ML, Oliveira VC, Franco MR, Adams R, Maher CG: Patient-centred communication is associated with positive therapeutic alliance: a systematic review. J Physiother. 2012, 58: 77-87. 10.1016/S1836-9553(12)70087-5.CrossRefPubMed Pinto RZ, Ferreira ML, Oliveira VC, Franco MR, Adams R, Maher CG: Patient-centred communication is associated with positive therapeutic alliance: a systematic review. J Physiother. 2012, 58: 77-87. 10.1016/S1836-9553(12)70087-5.CrossRefPubMed
46.
go back to reference Rodin G, Mackay JA, Zimmermann C, Mayer C, Howell D, Katz M: Clinician-patient communication: a systematic review. Supportive Care Cancer. 2009, 17: 627-644. 10.1007/s00520-009-0601-y.CrossRef Rodin G, Mackay JA, Zimmermann C, Mayer C, Howell D, Katz M: Clinician-patient communication: a systematic review. Supportive Care Cancer. 2009, 17: 627-644. 10.1007/s00520-009-0601-y.CrossRef
47.
go back to reference Scheunemann LP, McDevitt M, Carson SS, Hanson LC: Randomized, controlled trials of interventions to improve communication in intensive care: a systematic review. Chest. 2011, 139: 543-554. 10.1378/chest.10-0595.CrossRefPubMed Scheunemann LP, McDevitt M, Carson SS, Hanson LC: Randomized, controlled trials of interventions to improve communication in intensive care: a systematic review. Chest. 2011, 139: 543-554. 10.1378/chest.10-0595.CrossRefPubMed
48.
go back to reference Slort W, Schweitzer BP, Blankenstein AH, Abarshi EA, Riphagen II, Echteld MA: Perceived barriers and facilitators for general practitioner-patient communication in palliative care: a systematic review. Palliat Med. 2011, 25: 613-629. 10.1177/0269216310395987.CrossRefPubMed Slort W, Schweitzer BP, Blankenstein AH, Abarshi EA, Riphagen II, Echteld MA: Perceived barriers and facilitators for general practitioner-patient communication in palliative care: a systematic review. Palliat Med. 2011, 25: 613-629. 10.1177/0269216310395987.CrossRefPubMed
49.
go back to reference Tay LH, Hegney D, Ang E: Factors affecting effective communication between registered nurses and adult cancer patients in an inpatient setting: a systematic review. Int J Evid Based Healthc. 2011, 9: 151-164. 10.1111/j.1744-1609.2011.00212.x.CrossRefPubMed Tay LH, Hegney D, Ang E: Factors affecting effective communication between registered nurses and adult cancer patients in an inpatient setting: a systematic review. Int J Evid Based Healthc. 2011, 9: 151-164. 10.1111/j.1744-1609.2011.00212.x.CrossRefPubMed
50.
go back to reference Thompson L, McCabe R: The effect of clinician-patient alliance and communication on treatment adherence in mental health care: a systematic review. BMC Psychiatry. 2012, 12: 87-10.1186/1471-244X-12-87.CrossRefPubMedPubMedCentral Thompson L, McCabe R: The effect of clinician-patient alliance and communication on treatment adherence in mental health care: a systematic review. BMC Psychiatry. 2012, 12: 87-10.1186/1471-244X-12-87.CrossRefPubMedPubMedCentral
51.
go back to reference Uitterhoeve RJ, Bensing JM, Grol RP, Demulder PH, Van AT: The effect of communication skills training on patient outcomes in cancer care: a systematic review of the literature. Eur J Cancer Care. 2010, 19: 442-457.CrossRef Uitterhoeve RJ, Bensing JM, Grol RP, Demulder PH, Van AT: The effect of communication skills training on patient outcomes in cancer care: a systematic review of the literature. Eur J Cancer Care. 2010, 19: 442-457.CrossRef
52.
go back to reference Vasse E, Vernooij-Dassen M, Spijker A, Rikkert MO, Koopmans R: A systematic review of communication strategies for people with dementia in residential and nursing homes. Int Psychogeriatr. 2010, 22: 189-200. 10.1017/S1041610209990615.CrossRefPubMed Vasse E, Vernooij-Dassen M, Spijker A, Rikkert MO, Koopmans R: A systematic review of communication strategies for people with dementia in residential and nursing homes. Int Psychogeriatr. 2010, 22: 189-200. 10.1017/S1041610209990615.CrossRefPubMed
53.
go back to reference Wanyonyi KL, Themessl-Huber M, Humphris G, Freeman R: A systematic review and meta-analysis of face-to-face communication of tailored health messages: implications for practice. Patient Educ Couns. 2011, 85: 348-355. 10.1016/j.pec.2011.02.006.CrossRefPubMed Wanyonyi KL, Themessl-Huber M, Humphris G, Freeman R: A systematic review and meta-analysis of face-to-face communication of tailored health messages: implications for practice. Patient Educ Couns. 2011, 85: 348-355. 10.1016/j.pec.2011.02.006.CrossRefPubMed
Metadata
Title
Scoping review of patient-centered care approaches in healthcare
Authors
Marissa K Constand
Joy C MacDermid
Vanina Dal Bello-Haas
Mary Law
Publication date
01-12-2014
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2014
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/1472-6963-14-271

Other articles of this Issue 1/2014

BMC Health Services Research 1/2014 Go to the issue