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Journal of Medical Systems
Published in: Journal of Medical Systems 10/2015

01-10-2015 | Systems-Level Quality Improvement

Information Architecture for Quality Management Support in Hospitals

Authors: Álvaro Rocha, Jorge Freixo

Published in: Journal of Medical Systems | Issue 10/2015

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Abstract

Quality Management occupies a strategic role in organizations, and the adoption of computer tools within an aligned information architecture facilitates the challenge of making more with less, promoting the development of a competitive edge and sustainability. A formal Information Architecture (IA) lends organizations an enhanced knowledge but, above all, favours management. This simplifies the reinvention of processes, the reformulation of procedures, bridging and the cooperation amongst the multiple actors of an organization. In the present investigation work we planned the IA for the Quality Management System (QMS) of a Hospital, which allowed us to develop and implement the QUALITUS (QUALITUS, name of the computer application developed to support Quality Management in a Hospital Unit) computer application. This solution translated itself in significant gains for the Hospital Unit under study, accelerating the quality management process and reducing the tasks, the number of documents, the information to be filled in and information errors, amongst others.
Footnotes
1
Based on the Agile Manifesto from the Agile Alliance, a non-profit organization that promotes a software development paradigm through “lightweight” or agile methodologies.
 
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Metadata
Title
Information Architecture for Quality Management Support in Hospitals
Authors
Álvaro Rocha
Jorge Freixo
Publication date
01-10-2015
Publisher
Springer US
Published in
Journal of Medical Systems / Issue 10/2015
Print ISSN: 0148-5598
Electronic ISSN: 1573-689X
DOI
https://doi.org/10.1007/s10916-015-0326-z

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