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Journal of Medical Systems
Published in: Journal of Medical Systems 3/2012

01-06-2012 | ORIGINAL PAPER

Organization’s Quality Maturity as a Vehicle for EHR Success

Authors: Zahra Meidani, Farhnaz Sadoughi, Mohammad Reza Maleki, Shahram Tofighi, Ahmad Barati Marani

Published in: Journal of Medical Systems | Issue 3/2012

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Abstract

In health care industry, EHR has been advocated to improve care quality. The journey toward the development and adaptation of EHR should be holistic and integrate all the EHR’s building blocks-health record management, business process improvement (BPI), collaboration and innovation, change management, user governance, etc.—that are intertwined together as like the links of a chain to improve quality of health care services. These cornerstones that shares common features with quality principles will pave the way for implementing EHR. To go along with quality features and take advantage of quality principles namely “quality maturity” builds a solid foundation for adaptation of EHR. Therefore, the recent theories of EHR success go far beyond technical rationales and focus on organizational and managerial factors in quality improvement. The milestone of quality concept in information system success is revealed in Delone and Mclean’s model which launches system quality, information quality, service quality, as distinct elements of the IS success. EHR is a means to an end -to improve quality within enterprises- based on quality approaches. In this regards, more research should be conducted to investigate the relationship between of organization’s quality maturity and EHR development success.
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Metadata
Title
Organization’s Quality Maturity as a Vehicle for EHR Success
Authors
Zahra Meidani
Farhnaz Sadoughi
Mohammad Reza Maleki
Shahram Tofighi
Ahmad Barati Marani
Publication date
01-06-2012
Publisher
Springer US
Published in
Journal of Medical Systems / Issue 3/2012
Print ISSN: 0148-5598
Electronic ISSN: 1573-689X
DOI
https://doi.org/10.1007/s10916-010-9584-y

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