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International Journal of Health Economics and Management

28-06-2023 | Management and Policy Paper

Matching patients with therapists in culturally diverse rehabilitation services during civil unrest

Authors: Stuart B. Kamenetsky, Vanessa Chen, Eyal Heled

Published in: International Journal of Health Economics and Management

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Abstract

A primary consideration in rehabilitation is the compatibility between clinicians and patients, where cultural diversity is a defining feature for both. The intricacies of cultural considerations in patient-clinician matching are heightened in areas of conflict and civil unrest. This paper presents three perspectives of the significance of cultural considerations in such assignments: patient-centred approach - prioritizing patients’ preferences; professional-centred approach - clinicians’ safety, social-emotional, and training needs; and utilitarian approach - what is best for the majority. A case study from an Israeli rehabilitation clinic is presented to exhibit the multifaceted considerations in patient-clinician matching within areas of conflict and civil unrest. The reconciliation of these three approaches in the context of cultural diversity is discussed, suggesting the benefit of a case-by-case strategy involving combinations of the three. Further research could examine how this might feasibly and beneficially optimize outcomes for all in culturally diverse societies in times of unrest.
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Metadata
Title
Matching patients with therapists in culturally diverse rehabilitation services during civil unrest
Authors
Stuart B. Kamenetsky
Vanessa Chen
Eyal Heled
Publication date
28-06-2023
Publisher
Springer US
Published in
International Journal of Health Economics and Management
Print ISSN: 2199-9023
Electronic ISSN: 2199-9031
DOI
https://doi.org/10.1007/s10754-023-09359-8