Skip to main content
Top
Published in: Administration and Policy in Mental Health and Mental Health Services Research 5/2014

01-09-2014 | Original Article

A Comparison of Two Coaching Approaches to Enhance Implementation of a Recovery-Oriented Service Model

Authors: Frank P. Deane, Retta Andresen, Trevor P. Crowe, Lindsay G. Oades, Joseph Ciarrochi, Virginia Williams

Published in: Administration and Policy in Mental Health and Mental Health Services Research | Issue 5/2014

Login to get access

Abstract

Moving to recovery-oriented service provision in mental health may entail retraining existing staff, as well as training new staff. This represents a substantial burden on organisations, particularly since transfer of training into practice is often poor. Follow-up supervision and/or coaching have been found to improve the implementation and sustainment of new approaches. We compared the effect of two coaching conditions, skills-based and transformational coaching, on the implementation of a recovery-oriented model following training. Training followed by coaching led to significant sustained improvements in the quality of care planning in accordance with the new model over the 12-month study period. No interaction effect was observed between the two conditions. However, post hoc analyses suggest that transformational coaching warrants further exploration. The results support the provision of supervision in the form of coaching in the implementation of a recovery-oriented service model, and suggest the need to better elucidate the mechanisms within different coaching approaches that might contribute to improved care.
Literature
go back to reference Aarons, G., Hurlburt, M., & Horwitz, S. (2011). Advancing a conceptual model of evidence-based practice implementation in public service sectors. Administration and Policy in Mental Health and Mental Health Services Research, 38(1), 4–23.PubMedCentralPubMedCrossRef Aarons, G., Hurlburt, M., & Horwitz, S. (2011). Advancing a conceptual model of evidence-based practice implementation in public service sectors. Administration and Policy in Mental Health and Mental Health Services Research, 38(1), 4–23.PubMedCentralPubMedCrossRef
go back to reference Alexander, G., & Renshaw, B. (2005). Super coaching: The missing ingredient for high performance. London: Random House Business. Alexander, G., & Renshaw, B. (2005). Super coaching: The missing ingredient for high performance. London: Random House Business.
go back to reference Andresen, R., Oades, L. G., & Caputi, P. (2003). The experience of recovery from schizophrenia: Towards an empirically-validated stage model. Australian and New Zealand Journal of Psychiatry, 37, 586–594.PubMedCrossRef Andresen, R., Oades, L. G., & Caputi, P. (2003). The experience of recovery from schizophrenia: Towards an empirically-validated stage model. Australian and New Zealand Journal of Psychiatry, 37, 586–594.PubMedCrossRef
go back to reference Andresen, R., Oades, L. G., & Caputi, P. (2011). Psychological recovery: Beyond mental illness. Oxford: Wiley-Blackwell.CrossRef Andresen, R., Oades, L. G., & Caputi, P. (2011). Psychological recovery: Beyond mental illness. Oxford: Wiley-Blackwell.CrossRef
go back to reference Blume, B. D., Ford, J. K., Baldwin, T. T., & Huang, J. L. (2010). Transfer of training: A meta-analytic review. Journal of Management, 36(4), 1065–1105.CrossRef Blume, B. D., Ford, J. K., Baldwin, T. T., & Huang, J. L. (2010). Transfer of training: A meta-analytic review. Journal of Management, 36(4), 1065–1105.CrossRef
go back to reference Clarke, S. P., Crowe, T. P., Oades, L. G., & Deane, F. P. (2009). Do goal-setting interventions improve the quality of goals in mental health services? Psychiatric Rehabilitation Journal, 32(4), 292–299.PubMedCrossRef Clarke, S. P., Crowe, T. P., Oades, L. G., & Deane, F. P. (2009). Do goal-setting interventions improve the quality of goals in mental health services? Psychiatric Rehabilitation Journal, 32(4), 292–299.PubMedCrossRef
go back to reference Crowe, T. P., Deane, F. P., Oades, L. G., Caputi, P., & Morland, K. G. (2006). Effectiveness of a collaborative recovery training program in australia in promoting positive views about recovery. Psychiatric Services, 57(10), 1497–1500.PubMedCrossRef Crowe, T. P., Deane, F. P., Oades, L. G., Caputi, P., & Morland, K. G. (2006). Effectiveness of a collaborative recovery training program in australia in promoting positive views about recovery. Psychiatric Services, 57(10), 1497–1500.PubMedCrossRef
go back to reference Crowe, T. P., Oades, L. G., Deane, F. P., Ciarrocci, J., & Williams, V. (2011). Parallel processes in clinical supervision: Implications for coaching mental health practitioners. International Journal of Evidence Based Coaching & Mentoring, 9(2), 56–66. Crowe, T. P., Oades, L. G., Deane, F. P., Ciarrocci, J., & Williams, V. (2011). Parallel processes in clinical supervision: Implications for coaching mental health practitioners. International Journal of Evidence Based Coaching & Mentoring, 9(2), 56–66.
go back to reference Deane, F. P., Crowe, T. P., Oades, L. G., Ciarrochi, J., Marshall, S., Williams, V., et al. (2010). Facilitating the transfer of collaborative recovery training into clinical practice: Intervention and coaching protocols. Wollongong: Australia Illawarra Institute for Mental Health, University of Wollongong. Deane, F. P., Crowe, T. P., Oades, L. G., Ciarrochi, J., Marshall, S., Williams, V., et al. (2010). Facilitating the transfer of collaborative recovery training into clinical practice: Intervention and coaching protocols. Wollongong: Australia Illawarra Institute for Mental Health, University of Wollongong.
go back to reference Deci, E. L., & Ryan, R. M. (Eds.). (2002). Handbook of self-determination research. Rochester: University of Rochester Press. Deci, E. L., & Ryan, R. M. (Eds.). (2002). Handbook of self-determination research. Rochester: University of Rochester Press.
go back to reference Emmons, R. A. (1999). The psychology of ultimate concerns. New York: Guildford Press. Emmons, R. A. (1999). The psychology of ultimate concerns. New York: Guildford Press.
go back to reference Feinstein, A. R., & Cicchetti, D. V. (1990). High agreement but low kappa: I. The problems of two paradoxes. Journal of Clinical Epidemiology, 43(6), 543–549.PubMedCrossRef Feinstein, A. R., & Cicchetti, D. V. (1990). High agreement but low kappa: I. The problems of two paradoxes. Journal of Clinical Epidemiology, 43(6), 543–549.PubMedCrossRef
go back to reference Hawkins, P., & Smith, N. (2010). Transformational coaching. In E. Cox, T. Bachkirova, & D. Clutterbuck (Eds.), The complete handbook of coaching (pp. 231–244). London: Sage. Hawkins, P., & Smith, N. (2010). Transformational coaching. In E. Cox, T. Bachkirova, & D. Clutterbuck (Eds.), The complete handbook of coaching (pp. 231–244). London: Sage.
go back to reference Herschell, A. D., Kolko, D. J., Baumann, B. L., & Davis, A. C. (2010). The role of therapist training in the implementation of psychosocial treatments: A review and critique with recommendations. Clinical Psychology Review, 30(4), 448–466.PubMedCentralPubMedCrossRef Herschell, A. D., Kolko, D. J., Baumann, B. L., & Davis, A. C. (2010). The role of therapist training in the implementation of psychosocial treatments: A review and critique with recommendations. Clinical Psychology Review, 30(4), 448–466.PubMedCentralPubMedCrossRef
go back to reference Miller, W. R., Yahne, C. E., Moyers, T. B., Martinez, J., & Pirritano, M. (2004). A randomized trial of methods to help clinicians learn motivational interviewing. Journal of Consulting and Clinical Psychology, 72(6), 1050–1062.PubMedCrossRef Miller, W. R., Yahne, C. E., Moyers, T. B., Martinez, J., & Pirritano, M. (2004). A randomized trial of methods to help clinicians learn motivational interviewing. Journal of Consulting and Clinical Psychology, 72(6), 1050–1062.PubMedCrossRef
go back to reference Morrissey, J., & Tribe, R. (2001). Parallel process in supervision. Counselling Psychology Quarterly, 14(2), 103–110.CrossRef Morrissey, J., & Tribe, R. (2001). Parallel process in supervision. Counselling Psychology Quarterly, 14(2), 103–110.CrossRef
go back to reference Oades, L. G., & Crowe, T. P. (2008). Life journey enhancement tools (LifeJET). Wollongong: Illawarra Institute for Mental Health, University of Wollongong. Oades, L. G., & Crowe, T. P. (2008). Life journey enhancement tools (LifeJET). Wollongong: Illawarra Institute for Mental Health, University of Wollongong.
go back to reference Oades, L. G., Crowe, T. P., & Nguyen, M. (2009). Leadership coaching transforming mental health systems from the inside out: The collaborative recovery model as person-centred strengths based coaching psychology. International Coaching Psychology Review, 4(1), 25–36. Oades, L. G., Crowe, T. P., & Nguyen, M. (2009). Leadership coaching transforming mental health systems from the inside out: The collaborative recovery model as person-centred strengths based coaching psychology. International Coaching Psychology Review, 4(1), 25–36.
go back to reference Powell, B. J., McMillen, J. C., Proctor, E. K., Carpenter, C. R., Griffey, R. T., Bunger, A. C., et al. (2012). A compilation of strategies for implementing clinical innovations in health and mental health. Medical Care Research and Review, 69(2), 123–157.PubMedCentralPubMedCrossRef Powell, B. J., McMillen, J. C., Proctor, E. K., Carpenter, C. R., Griffey, R. T., Bunger, A. C., et al. (2012). A compilation of strategies for implementing clinical innovations in health and mental health. Medical Care Research and Review, 69(2), 123–157.PubMedCentralPubMedCrossRef
go back to reference Segers, J., Vloeberghs, D., Henderickx, E., & Inceoglu, I. (2011). Structuring and understanding the coaching industry: The coaching cube. Academy of Management Learning & Education, 10(2), 204–221.CrossRef Segers, J., Vloeberghs, D., Henderickx, E., & Inceoglu, I. (2011). Structuring and understanding the coaching industry: The coaching cube. Academy of Management Learning & Education, 10(2), 204–221.CrossRef
go back to reference Sheldon, K. M., & Kasser, T. (2001). Goals, congruence, and positive well-being: New empirical support for humanistic theories. Journal of Humanistic Psychology, 41(1), 30–50.CrossRef Sheldon, K. M., & Kasser, T. (2001). Goals, congruence, and positive well-being: New empirical support for humanistic theories. Journal of Humanistic Psychology, 41(1), 30–50.CrossRef
go back to reference Sholomskas, D. E., Syracuse-Siewert, G., Rounsaville, B. J., Ball, S. A., Nuro, K. F., & Carroll, K. M. (2005). We don’t train in vain: A dissemination trial of three strategies of training clinicians in cognitive-behavioral therapy. Journal of Consulting and Clinical Psychology, 73(1), 106–115.PubMedCentralPubMedCrossRef Sholomskas, D. E., Syracuse-Siewert, G., Rounsaville, B. J., Ball, S. A., Nuro, K. F., & Carroll, K. M. (2005). We don’t train in vain: A dissemination trial of three strategies of training clinicians in cognitive-behavioral therapy. Journal of Consulting and Clinical Psychology, 73(1), 106–115.PubMedCentralPubMedCrossRef
go back to reference Uppal, S., Oades, L. G., Crowe, T. P., & Deane, F. P. (2010). Barriers to transfer of collaborative recovery training into australian mental health services: Implications for the development of evidence-based services. Journal of Evaluation in Clinical Practice, 16(3), 451–455.PubMed Uppal, S., Oades, L. G., Crowe, T. P., & Deane, F. P. (2010). Barriers to transfer of collaborative recovery training into australian mental health services: Implications for the development of evidence-based services. Journal of Evaluation in Clinical Practice, 16(3), 451–455.PubMed
go back to reference Viera, A. J., & Garrett, J. M. (2005). Understanding interobserver agreement: The kappa statistic. Family Medicine, 37(5), 360–363.PubMed Viera, A. J., & Garrett, J. M. (2005). Understanding interobserver agreement: The kappa statistic. Family Medicine, 37(5), 360–363.PubMed
go back to reference Whitmore, J. (2002). Coaching for performance (3rd ed.). London: Nicholas Brealey. Whitmore, J. (2002). Coaching for performance (3rd ed.). London: Nicholas Brealey.
Metadata
Title
A Comparison of Two Coaching Approaches to Enhance Implementation of a Recovery-Oriented Service Model
Authors
Frank P. Deane
Retta Andresen
Trevor P. Crowe
Lindsay G. Oades
Joseph Ciarrochi
Virginia Williams
Publication date
01-09-2014
Publisher
Springer US
Published in
Administration and Policy in Mental Health and Mental Health Services Research / Issue 5/2014
Print ISSN: 0894-587X
Electronic ISSN: 1573-3289
DOI
https://doi.org/10.1007/s10488-013-0514-4

Other articles of this Issue 5/2014

Administration and Policy in Mental Health and Mental Health Services Research 5/2014 Go to the issue