Skip to main content
Key Specialties
Cardiology Diabetology Endocrinology Gastroenterology Geriatrics and Gerontology Gynecology and Obstetrics Hematology Infectious Disease Internal Medicine Nephrology Neurology Oncology Pediatrics Respiratory Medicine Rheumatology Surgery
Congress Coverage
2024 ACC Congress 2023 ESMO Congress 2023 EASD Congress 2023 ERS Congress 2023 ESC Congress 2023 EHA Congress 2023 ASCO Annual Meeting
Clinical Collections
Advances in Alzheimer’s

At a glance: The ONWARDS insulin icodec trials

A round-up of the ONWARDS phase 3 clinical trials evaluating the novel weekly insulin icodec in people with diabetes.
ADVANCED SEARCH
Log in
Top
Journal of Imaging Informatics in Medicine
Published in: Journal of Digital Imaging 6/2014

01-12-2014

The Effectiveness of Service Delivery Initiatives at Improving Patients’ Waiting Times in Clinical Radiology Departments: A Systematic Review

Authors: B. Olisemeke, Y. F. Chen, K. Hemming, A. Girling

Published in: Journal of Imaging Informatics in Medicine | Issue 6/2014

Login to get access

Abstract

We reviewed the literature for the impact of service delivery initiatives (SDIs) on patients’ waiting times within radiology departments. We searched MEDLINE, EMBASE, CINAHL, INSPEC and The Cochrane Library for relevant articles published between 1995 and February, 2013. The Cochrane EPOC risk of bias tool was used to assess the risk of bias on studies that met specified design criteria. Fifty-seven studies met the inclusion criteria. The types of SDI implemented included extended scope practice (ESP, three studies), quality management (12 studies), productivity-enhancing technologies (PETs, 29 studies), multiple interventions (11 studies), outsourcing and pay-for-performance (one study each). The uncontrolled pre- and post-intervention and the post-intervention designs were used in 54 (95 %) of the studies. The reporting quality was poor: many of the studies did not test and/or report the statistical significance of their results. The studies were highly heterogeneous, therefore meta-analysis was inappropriate. The following type of SDIs showed promising results: extended scope practice; quality management methodologies including Six Sigma, Lean methodology, and continuous quality improvement; productivity-enhancing technologies including speech recognition reporting, teleradiology and computerised physician order entry systems. We have suggested improved study design and the mapping of the definitions of patient waiting times in radiology to generic timelines as a starting point for moving towards a situation where it becomes less restrictive to compare and/or pool the results of future studies in a meta-analysis.
Appendix
Available only for authorised users
Literature
1.
Commission A: Radiology: Review of National Findings. Audit Commission, London, 2002
2.
Kennedy S, Bhargavan M, Sunshine JH, Forman HP: The effect of teleradiology on time to interpretation for CT pulmonary angiographic studies. J Am Coll Radiol 6:180–189.e181, 2009PubMed
3.
4.
5.
6.
Grilli R, Bassi C, Casolari L, McAuley LM, Montedori A, Rashidian A: Interventions to reduce waiting lists for elective procedures (Protocol). Cochrane Database Syst Rev 2006
7.
Higgins J, Green S: Cochrane Handbook for Systematic Reviews of Interventions Version 5.1.0 [updated March 2011]. : Cochrane Collab 2011
8.
CRD: Systematic Reviews: CRD'S Guidance for Undertaking Reviews in Health Care. Centre for Reviews and Dissemination, University of York, York, 2009
9.
Moher D, Liberati A, Tetzlaff J, Altman DG, The PG: Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement. PLoS Med 6:e1000097, 2009PubMedCentralPubMed
10.
11.
12.
13.
14.
15.
McPherson K, et al: A systematic review of evidence about extended roles for allied health professionals. J Health Serv Res Policy 11:240–247, 2006PubMed
16.
Hains IM, Georgiou A, Westbrook JI: The impact of PACS on clinician work practices in the intensive care unit: a systematic review of the literature. J Am Med Inform Assoc, 2012
17.
Andriole KP: Productivity and cost assessment of computed radiography, digital radiography, and screen-film for outpatient chest examinations. J Digit Imaging 15:161–169, 2002PubMedCentralPubMed
18.
Andriole KP, Luth DM, Gould RG: Workflow assessment of digital versus computed radiography and screen-film in the outpatient environment. J Digit Imaging: off J Soc Comp Appl Radiol 15(Suppl 1):124–126, 2002
19.
Andriole KP, et al: Augmenting the impact of technology adoption with financial incentive to improve radiology report signature times. J Am Coll Radiol 7:198–204, 2010PubMed
20.
Bhan SN, Coblentz CL, Norman GR, Ali SH: Effect of voice recognition on radiologist reporting time. Can Assoc Radiol J 59:203–209, 2008PubMed
21.
Bryan S, Weatherburn G, Buxton M, Watkins J, Keen J, Muris N: Evaluation of a hospital picture archiving and communication system. J Health Serv Res Policy 4:204–209, 1999PubMed
22.
Bryan S, et al: Radiology report times: impact of picture archiving and communication systems. AJR Am J Roentgenol 170:1153–1159, 1998PubMed
23.
Anonymous: Radiology lab speeds throughput with Six Sigma. Healthcare Benchmarks & Quality Improvement 15:44-45, 2008
24.
Arenson RL, Burnside ES, Avrin DE, Gould RG, Huang HK, Marco RP: Cost benefits of picture archiving and communications systems. Acad Radiol 3(Suppl 1):S72–S74, 1996PubMed
25.
Awan O, Wagenberg F, Daly M, Safdar N, Nagy P: Tracking delays in report availability caused by incorrect exam status with web-based issue tracking: a quality initiative. J Digit Imaging 24:300–307, 2011PubMedCentralPubMed
26.
Fitzgerald R: 24-h radiology coverage [2]. Clin Radiol 54:271, 1999PubMed
27.
Foote JL, North NH, Houston DJ: Towards a systemic understanding of a hospital waiting list. J Health Organ Manag 18:140–154, 2004PubMed
28.
Dackiewicz D, Bergsneider C, Piraino D: Impact of digital radiography on clinical workflow and patient satisfaction. J Digit Imaging: Off J Soc Comp Appl Radiol 13:200–201, 2000
29.
Geraedts HPA, Montenarie R: Total quality management in the radiology department: implementation and experience. Medicamundi 45:48–56, 2001
30.
Gale B, Safriel Y, Lukban A, Kalowitz J, Fleischer J, Gordon D: Radiology report production times: voice recognition vs. transcription. Radiol Manag 23:18–22, 2001
31.
Gormly KL, Langlois SL: Assessment of an online radiology reporting system. Australas Radiol 40:408–411, 1996PubMed
32.
Gothlin JH, Geitung JT: Waiting for the doctor: the economic impact of the unavailability of radiologists. Acad Radiol 3(Suppl 1):S51–S52, 1996PubMed
33.
Gregg Jr, WB, Randolph M, Brown DH, Lyles T, Smith SD, D’Agostino H: Using PACS audit data for process improvement. J Digit Imaging: off J Soc Comp Appl Radiol 23:674–680, 2010
34.
Hanbidge A, McCallum C, Wilson SR: Introduction of an ultrasound picture archiving and communication system: experience in the first year (Structured abstract). Can Assoc Radiol J 48:162–170, 1997PubMed
35.
Hayes JC: Practice improvement project measures radiology quality. Diagn Imaging 21:22, 1999
36.
Hayt DB, Alexander S: The pros and cons of implementing PACS and speech recognition systems. J Digit Imaging 14:149–157, 2001PubMedCentralPubMed
37.
Hirschorn DS, Hinrichs CR, Gor DM, Shah K, Visvikis G: Impact of a diagnostic workstation on workflow in the emergency department at a level I trauma center. J Digit Imaging: off J Soc Comp Appl Radiol 14:199–201, 2001
38.
Hundt W, et al: Speech processing in radiology. Eur Radiol 9:1451–1456, 1999PubMed
39.
Kanal KM, et al: Initial evaluation of a continuous speech recognition program for radiology. J Digit Imaging 14:30–37, 2001PubMedCentralPubMed
40.
Lai KWS, Langlois SLP: A comparative study of a digital radiography system. Australas Radiol 43:197–200, 1999PubMed
41.
Lepanto L, Lesage J, Robillard P: Impact of Electronic Signature of Radiology Reports on Timeliness of Final Report Availability. Springer, USA, 2002
42.
43.
Lepanto L, Pare G, Aubry D, Robillard P, Lesage J: Impact of PACS on dictation turnaround time and productivity. J Digit Imaging 19:92–97, 2006PubMedCentralPubMed
44.
Lepanto L, Pare G, Gauvin A: Impact of PACS deployment strategy on dictation turnaround time of chest radiographs. Acad Radiol 13:447–452, 2006PubMed
45.
Lutzker S, et al: A desktop digital imaging and communications in medicine picture archiving and communications system with multiple monitors using Windows’98. J Digit Imaging: off J Soc Comp Appl Radiol 12:191, 1999
46.
Martin AJ, Hogg P, Mackay S: A mixed model study evaluating lean in the transformation of an Orthopaedic Radiology service. Radiography 19:2–6, 2013
47.
McGregor M, Atwood CV: Wait times at the MUHC. No: 4 Diagnostic imaging revisited. Adult hospitals of the MUHC (Structured abstract). Health Technol Assess Database 2008
48.
Mansoori B, Erhard KK, Sunshine JL: Picture archiving and communication system (PACS) implementation. Integr Benefits Integr Health Syst Acad Radiol 19:229–235, 2012
49.
Mehta A, Dreyer KJ, Schweitzer A, Couris J, Rosenthal D: Voice recognition—an emerging necessity within radiology: experiences of the Massachusetts General Hospital. J Digit Imaging 11:20–23, 1998PubMedCentralPubMed
50.
Melson DL, Brophy R, Blaine GJ, Jost R, Brink GS: Impact of a Voice Recognition System on Report Cycle Time and Radiologist Reading Time. SPIE-Int. Soc. Opt. Eng, USA, 1998
51.
Mezrich R, et al: The path to a filmless radiology department: the HUP experience. J Digit Imaging: off J Soc Comp Appl Radiol 11:106–109, 1998
52.
Morgan M, Branstetter B, Lionetti D, Richardson J, Chang P: The radiology digital dashboard: effects on report turnaround time. J Digit Imaging 21:50–58, 2008PubMedCentralPubMed
53.
Patel MD, Callen PW, Mar JB, Filly RA, Goldstein RB, Feldstein VA: Evaluation of a sonographic PACS in clinical practice: analysis of technical and analytical time savings. J Ultrasound Med 15:755–762, 1996PubMed
54.
Pathi R, Langlois S: Evaluation of the effectiveness of digital radiography in emergency situations. Australas Radiol 46:167–169, 2002PubMed
55.
Pezzullo J, Tung G, Rogg J, Davis L, Brody J, Mayo-Smith W: Voice recognition dictation: radiologist as transcriptionist. J Digit Imaging 21:384–389, 2008PubMedCentralPubMed
56.
Ramaswamy MR, Chaljub G, Esch O, Fanning DD, vanSonnenberg E: Continuous speech recognition in MR imaging reporting: advantages, disadvantages, and impact (Structured abstract). Am J Roentgenol 174:617–622, 2000
57.
Ramaswamy MR, Chaljub G, Esch O, Fanning DD, vanSonnenberg E: Continuous speech recognition in MR imaging reporting: advantages, disadvantages, and impact. Am J Roentgenol :617-622, 2000
58.
Sferrella SM, Story CP: The impact of tech aides in radiology. Radiol Manag 26:22–30, 2004
59.
Sunshine JH: A promising start on overall imaging quality, but far to go on costs. Radiology 208:293–295, 1998PubMed
60.
61.
Spigos DG, Mueller CF: Twenty-four-hour emergency department coverage by attending radiologists. Emerg Radiol 6:262–264, 1999
62.
Sterken D: Implementing filmless ultrasound: a case study. Radiol Manag 20:38–42, 1998
63.
Strahan RH, Schneider-Kolsky ME: Voice recognition versus transcriptionist: error rates and productivity in MRI reporting. J Med Imaging Radiat Oncol 54:411–414, 2010PubMed
64.
Tamm EP, Raval B, West OC, Dinwiddie S, Holmes R: Evaluating the impact of workstation usage on radiology report times in the initial 6 months following installation. J Digit Imaging: off J Soc Comp Appl Radiol 12:152–154, 1999
65.
Torres WE, O’Brien MK, Tomsik K, Zuckerman A, Rudolph M, Joseph G: Improving operational efficiency in interventional radiology. AJR Am J Roentgenol 173:1013–1016, 1999PubMed
66.
Trumm CG, Morhard D, Ertl-Wagner B, Glaser C, Reiser MF: Impact of RIS/PACS integrated speech recognition on report availability. Radiol Manag 30:16–23, 2008. quiz 24-16
67.
Twair AA, Torreggiani WC, Mahmud SM, Ramesh N, Hogan B: Significant savings in radiologic report turnaround time after implementation of a complete picture archiving and communication system (PACS). J Digit Imaging 13:175–177, 2000PubMedCentralPubMed
68.
Takeshita H, et al: Generalization of Methodology of Measurement for Clinical Evaluation of HIS/RIS. SPIE-Int. Soc. Opt. Eng, USA, 2000
69.
Garcia-Porres J, Ortiz-Posadas MR: Overall Sigma Level of an Imaging Department through Process Innovation. Proc. 11th International Congress of the IUPESM Medical Physics and Biomedical Engineering World Congress 2009 Information and Communication in Medicine, Telemedicine and e-Health, 7-12 Sept 2009: City
70.
Herman SJ: Speech recognition and the creation of radiology reports. Appl Radiol 33:23–28, 2004
71.
Kaplan B: Information technology and three studies of clinical work. SIGBIO Newsl 15:2–5, 1995
72.
Krotz D: Aetna outsources radiology services utilization review. Diagn Imaging 20:19, 1998
73.
Lundberg N: Impacts of PACS on radiological work. Proc. Proceedings of GROUP 99: Conference on Supporting Group Work, 14-17 Nov 1999: City
74.
Mariani C, Tronchi A, Oncini L, Pirani O, Murri R: Analysis of the x-ray work flow in two diagnostic imaging departments with and without a RIS/PACS system… radiology information system/picture archiving and communication system. J Digit Imaging 19:18–28, 2006PubMedCentralPubMed
75.
Markowitz RI, Meyer JS, Hegman JA, Fellows KE: The impact of extended radiology attending coverage in a children’s hospital. Pediatr Radiol 28:167–170, 1998PubMed
76.
Morin RL, Langer SG: Speech recognition system evaluation. J Am Coll Radiol 2:449–451, 2005PubMed
77.
Pavlicek W, Muhm JR, Collins JM, Zavalkovskiy B, Peter BS, Hindal MD: Quality-of-service improvements from coupling a digital chest unit with integrated speech recognition, information, and picture archiving and communications systems. J Digit Imaging 12:191–197, 1999PubMedCentralPubMed
78.
Sherry CS: Outsourcing off-hour imaging services. J Am Coll Radiol 7:222–223, 2010PubMed
79.
Salvador VFM, Moura Jr, L: Evaluation methodology for automatic radiology reporting transcription systems… MEDINFO 2010: Proceedings of the 13th World Congress on Medical Informatics, Part 1. Stud Health Technol Inform 160:1246–1250, 2010PubMed
80.
Tokur S, et al: Process analysis to reduce MRI access time at a German University Hospital. Int J Qual Health Care 24:95–99, 2012PubMed
81.
Weiss DL, Hoffman J, Kustas G: Integrated voice recognition and picture archiving and communication system: development and early experience. J Digit Imaging 14:233–235, 2001PubMedCentralPubMed
82.
Siegel EL, Reiner BI, Protopapas Z: Evaluation of PACS in a Multi-Hospital Environment. SPIE-Int. Soc. Opt. Eng, USA, 1998
83.
Wilson DL, Goldburgh M, Head C: Experience with High Performance PACS. SPIE-Int. Soc. Opt. Eng, USA, 1997
84.
Barter S, Drinkwater K, Remedios D: National audit of provision of MRI services 2006/07. Clin Radiol 64:284–290, 2009PubMed
85.
Bryan S, et al: PACS in an Intensive Care Unit: Results from a Randomized Controlled Trial. SPIE-Int. Soc. Opt. Eng, USA, 1998
86.
Jackson PE, Langlois SL: Introduction of picture archiving and communication system at the Townsville Hospital. Australas Radiol 49:278–282, 2005PubMed
87.
Rohana J, Boo NY, Yong SC, Ong LC: Turn-around-time of radiographs in a neonatal intensive care unit. Med J Malays 60:338–344, 2005
88.
Protopapas Z, et al: Experience with comparative picture archiving and communication system baseline data collection at four Veterans Affairs Medical Centers: methodology, lessons learned, and suggestions for improvement. J Digit Imaging: off J Soc Comp Appl Radiol 10:161–164, 1997
89.
Ratanakorn D, Keandoungchun J, Sittichanbuncha Y, Laothamatas J, Tegeler CH: Stroke fast track reduces time delay to neuroimaging and increases use of thrombolysis in an academic medical center in Thailand. J Neuroimaging 22:53–57, 2012PubMed
90.
Jones DN, et al: Reducing the inappropriate use of medical imaging in the emergency department: a NHRMC TRIP Fellowship Project. J Med Imaging Radiat Oncol 56:4, 2012
91.
SOR: Education and Professional Development Strategy: New Directions: The Society of Radiographer, 2010
92.
Blakeley C, Hogg P, Heywood J: Effectiveness of UK radiographer image reading. Radiol Technol 79:221–226, 2008PubMed
93.
Newman RD, Nightingale J: Improving patient access to videofluoroscopy services: role of the practitioner-led clinic. Radiography 17:280–283, 2011
94.
Brealey SD, Scuffham PA: The effect of introducing radiographer reporting on the availability of reports for Accident and Emergency and General Practitioner examinations: a time-series analysis. Br J Radiol 78:538–542, 2005PubMed
95.
96.
Aloisio JJ, McGeachy KM, Pellicone A: Reducing inpatient procedure turnaround times using a value analysis approach. Radiol Manag 31:40–46, 2009
97.
Bucci RV, Musitano A: A Lean Six Sigma journey in radiology. Radiol Manag 33:27–33, 2011. quiz 34-25
98.
Harmelink S: Performance improvement using methodology: case study. Radiol Manag 30:62–65, 2008
99.
Laurila J, et al: The efficacy of a continuous quality improvement (CQI) method in a radiological department. Comparison Non-CQI Control Mater Acta Radiol 42:96–100, 2001
100.
Humphries R, Russell PM, Pennington RJ, Colwell KD: Utilizing lean management techniques to improve emergency department radiology ct turnaround times. Ann Emerg Med 1:S248, 2011
101.
Aloisio JJ, Winterfeldt CG: Rethinking traditional staffing models. Radiol Manag 32:32–36, 2010. quiz 37-38
102.
Steffen MW: Improving the efficiency of patient throughput via centralized inpatient scheduling. Radiol Manag 32:30–36, 2010. quiz 38-39
103.
Hodler J, Strehle J, Schilling J, Zanetti M, Gerber C: Patient throughput times for orthopedic outpatients in a department of radiology: results of an interdisciplinary quality management program. Eur Radiol 9:1381–1384, 1999PubMed
104.
Pallan M, Linnane J, Ramaiah S: Evaluation of an independent, radiographer-led community diagnostic ultrasound service provided to general practitioners. J Public Health 27:176–181, 2005
105.
Johal J, McCready D, Evans R: Radiology redesign in a busy district general hospital—one year on. Synergy: Imaging Ther Pract :14-15, 2003
106.
Patel A, Al-Obaydi W, Habib S: Re-audit of reporting times for emergency department CT requests, 2012
107.
Hawtin KE, et al: Provision of a “same-day” ultrasound service in an inner-city NHS trust: report on experience and lessons learned after the first 2 years. Clin Radiol 65:40–46, 2010PubMed
108.
Tavakol P, Labruto F, Bergstrand L, Blomqvist L: Effects of outsourcing magnetic resonance examinations from a public university hospital to a private agent. Acta Radiol 52:81–85, 2011PubMed
109.
Boland GWL, Halpern EF, Gazelle GS: Radiologist report turnaround time: impact of pay-for-performance measures. Am J Roentgenol 195:707–711, 2010
110.
Akhtar W, Ali A, Mirza K: Impact of a voice recognition system on radiology report turnaround time: experience from a non-english-speaking South Asian country. AJR Am J Roentgenol 196:W485, 2011. author reply 486PubMed
111.
Hart JL, McBride A, Blunt D, Gishen P, Strickland N: Immediate and sustained benefits of a “total” implementation of speech recognition reporting. Br J Radiol 83:424–427, 2010PubMedCentralPubMed
112.
Kelley L: Improving satisfaction performance through faster turnaround times. Radiol Manag 33:38–41, 2011
113.
Koivikko M, Kauppinen T, Ahovuo J: Improvement of report workflow and productivity using speech recognition—a follow-up study. J Digit Imaging 21:378–382, 2008PubMedCentralPubMed
114.
Krishnaraj A, Lee JK, Laws SA, Crawford TJ: Voice recognition software: effect on radiology report turnaround time at an academic medical center. AJR Am J Roentgenol 195:194–197, 2010PubMed
115.
Lemme PJ, Morin RL: The implementation of speech recognition in an electronic radiology practice. J Digit Imaging 13:153–154, 2000PubMedCentralPubMed
116.
Lemme PJ, Morin RL: The Implementation of Speech Recognition in an Electronic Radiology Practice. Saunders, USA, 2000
117.
Rosenthal DI, et al: Computer-based speech recognition as a replacement for medical transcription. AJR Am J Roentgenol 170:23–25, 1998PubMed
118.
Sferrella SM: Success with voice recognition. Radiol Manag 25:42–49, 2003
119.
Whang T, Ratib OM, Umamoto K, Grant EG, McCoy MJ: Financial and Workflow Analysis of Radiology Reporting Processes in the Planning Phase of Implementation of a Speech Recognition System. SPIE, San Diego, CA, 2002
120.
Wheeler S, Cassimus GC: Selecting and implementing a voice recognition system. Radiol Manag 21:37–42, 1999
121.
Cavagna E, Berletti R, Schiavon F, Scarsi B, Barbato G: Optimized delivery radiological reports: applying Six Sigma methodology to a radiology department. Radiol Med 105:205–214, 2003PubMed
122.
Hangiandreou NJ, King BF, Swenson AR, Webbles WE, Jorgenson LL: Picture archive and communication systems implementation in a community medicine practice. J Digit Imaging 10:36–37, 1997PubMedCentralPubMed
123.
Kuo YT, et al: Effect of filmless imaging on utilization of radiologic services with a two-stage, hospital-wide implementation of a picture archiving and communication system: initial experience of a fee-for-service model. Kaohsiung J Med Sci 19:62–67, 2003PubMed
124.
Mackinnon AD, Billington RA, Adam EJ, Dundas DD, Patel U: Picture archiving and communication systems lead to sustained improvements in reporting times and productivity: results of a 5-year audit. Clin Radiol 63:796–804, 2008PubMed
125.
Redfern RO, Horii SC, Feingold E, Kundel HL: Radiology workflow and patient volume: effect of picture archiving and communication systems on technologists and radiologists. J Digit Imaging 13:97–100, 2000PubMedCentralPubMed
126.
Mehta A, Dreyer K, Boland G, Frank M: Do Picture Archiving and Communication Systems Improve Report Turnaround Times? Saunders, USA, 2000
127.
Mehta A, Dreyer K, Boland G, Frank M: Do picture archiving and communication systems improve report turnaround times? J Digit Imaging 13:105–107, 2000PubMedCentralPubMed
128.
Krupinski EA, McNeill K, Ovitt TW, Alden S, Holcomb M: Patterns of use and satisfaction with a university-based teleradiology system. J Digit Imaging 12:166–167, 1999PubMedCentralPubMed
129.
Inamura K, et al: Time and flow study results before and after installation of a hospital information system and radiology information system and before clinical use of a picture archiving and communication system. J Digit Imaging: off J Soc Comp Appl Radiol 10:1–9, 1997
130.
Lahiri A, Seidmann A: Analyzing the differential impact of radiology information systems across radiology modalities. JACR J Am Coll Radiol 6:705–714, 2009
131.
Adam T, Aronsky D, Jones I, Waitman LR: Implementation of computerized provider order entry in the emergency department: impact on ordering patterns in patients with chest pain. AMIA Annu Symp Proc/AMIA Symp AMIA Symp 879, 2005
132.
Cordero L, Kuehn L, Kumar RR, Mekhjian HS: Impact of computerized physician order entry on clinical practice in a newborn intensive care unit. J Perinatol 24:88–93, 2004PubMed
133.
Thompson W, Dodek PM, Norena M, Dodek J: Computerized physician order entry of diagnostic tests in an intensive care unit is associated with improved timeliness of service. Crit Care Med 32:1306–1309, 2004PubMed
134.
Mekhjian HS, et al: Immediate benefits realized following implementation of physician order entry at an academic medical center. J Am Med Inform Assoc 9:529–539, 2002PubMedCentralPubMed
135.
Oguz KK, Yousem DM, Deluca T, Herskovits EH, Beauchamp Jr, NJ: Impact of pager notification on report verification times. Acad Radiol 9:954–959, 2002PubMed
136.
Andriole KP, Avrin DE, Weber E, Luth DM, Bazzill TM: Automated examination notification of emergency department images in a picture archiving and communication system. J Digit Imaging 14:143–144, 2001PubMedCentralPubMed
137.
Andriole KP, Avrin DE, Weber E, Luth DM, Bazzill TM: Automated examination notification of emergency department images in a picture archiving and communication system. Saunders, USA, 2001
138.
Langlois SLP, Vytialingam RC, Aziz NA: A time-motion study of digital radiography at implementation. Australas Radiol 43:201–205, 1999PubMed
139.
Hundt W, et al: A computer-based reporting system in radiology of the chest. Eur Radiol 8:1002–1008, 1998PubMed
140.
Halsted MJ, Froehle CM: Design, implementation, and assessment of a radiology workflow management system. AJR Am J Roentgenol 191:321–327, 2008PubMed
141.
Ayal M, Seidmann A: On the Economic Role of RIS/PACS in Healthcare: An Empirical Study. IEEE, Piscataway, 2008
142.
Marquez LO, Stewart H: Improving medical imaging report turnaround times: the role of technology. Radiol Manag 27:26–31, 2005
143.
144.
Mattern CW, et al: Electronic imaging impact on image and report turnaround times… Proceedings of the 16th Symposium for Computer Applications in Radiology. “PACS: Performance Improvement in Radiology.” Houston TX, May 6–9, 1999. J Digit Imaging 12:155–159, 1999PubMedCentralPubMed
145.
Nitrosi A, et al: A filmless radiology department in a full digital regional hospital: quantitative evaluation of the increased quality and efficiency. J Digit Imaging 20:140–148, 2007PubMedCentralPubMed
146.
Van Lom K: Speech recognition/transcription case history. Self-correcting the impression. Eliminating barriers to self-editing by radiologists results in more detailed impressions and improved referral satisfaction. Health Manag Technol 30(16):25, 2009
147.
148.
Langer SG: Impact of Tightly Coupled PACS/Speech Recognition on Report Turnaround Time in the Radiology Department. Springer, USA, 2002
149.
Horii SC, et al: PACS Workstations in the Emergency Department: Impact on Workflow in Radiology and Emergency Medicine. SPIE-Int. Soc. Opt. Eng, USA, 2000
150.
Ayal M, Seidmann A: An Empirical investigation of the value of integrating enterprise information systems: the case of medical imaging informatics. J Manag Inf Syst 26:43–68, 2009
151.
DeFlorio R, et al: Process modification and emergency department radiology service. Emerg Radiol 15:405–412, 2008PubMed
152.
Hurlen P, Ostbye T, Borthne A, Gulbrandsen P: Introducing PACS to the late majority. A Longitudinal Study J Digit Imaging 23:87–94, 2010
153.
Seltzer SE, et al: Expediting the turnaround of radiology reports in a teaching hospital setting. AJR Am J Roentgenol 168:889–893, 1997PubMed
154.
Hayt DB, Alexander S, Drakakis J, Berdebes N: Filmless in 60 days: the impact of picture archiving and communications systems within a large urban hospital. J Digit Imaging 14:62–71, 2001PubMedCentralPubMed
155.
Abujudeh HH, Kaewlai R, Asfaw BA, Thrall JH: Quality initiatives: key performance indicators for measuring and improving radiology department performance1. Radiographics 30:571–580, 2010PubMed
156.
Ondategui-Parra S, et al: Practice management performance indicators in academic radiology departments. Radiology 233:716–722, 2004PubMed
157.
Georgiou A, Prgomet M, Markewycz A, Adams E, Westbrook JI: The impact of computerized provider order entry systems on medical-imaging services: a systematic review. J Am Med Inform Assoc 18:335–340, 2011PubMedCentralPubMed
158.
Hains IM, Georgiou A, Westbrook JI: The impact of PACS on clinician work practices in the intensive care unit: a systematic review of the literature. J Am Med Inform Assoc 19:506–513, 2012PubMedCentralPubMed
159.
160.
DOH: Meeting the Challenge: A Strategy for the Allied Health Profession. Department of Health, London, 2000
161.
DoH: The NSH Plan: A Plan For Investment, A Plan For Reform. Department of Health, London, 2000
162.
NHS Improvement: Radiology improvement. Radiol Bulletin :1–4, 2012
163.
164.
RCR: Teleradiology and outsourcing census: R Coll Radiol 2010
165.
Reiner BI, Siegel EL: Pay for performance (P4P) in medical imaging: the time has (finally) come. J Digit Imaging 19:289–294, 2006PubMedCentralPubMed
166.
Serumaga B, et al: Effect of pay for performance on the management and outcomes of hypertension in the United Kingdom: interrupted time series study. BMJ 342:d108–d108, 2011PubMedCentralPubMed
167.
Swayne LC: Pay for performance: pay more or pay less? J Am Coll Radiol 2:777–781, 2005PubMed
168.
Pentecost MJ: Pay for performance: at last or alas? Health Policy Focus 10:77–79, 2006
169.
Seidel RL, Nash DB: Paying for performance in diagnostic imaging: current challenges and future prospects. JACR J Am Coll Radiol 1:952–956, 2004
170.
Shadish WR, Cook TD, Campbell DT: Experimental and Quasi-Experimental Design for Generalized Causal Inferences. Wadsworth, Cengage Learning, California, 2002
171.
Gray DE: Doing Research in the Real World, 2nd edition. Sage, London, 2009
172.
Deeks JJ, et al: Evaluating non-randomised intervention studies. Health Technol Assess 7(iii-x):1–173, 2003
173.
Ramsay CR, Matowe L, Grilli R, Grimshaw JM, Thomas RE: Interrupted time series designs in health technology assessment: lessons from two systematic reviews of behavior change strategies. Int J Technol Assess Health Care 19:613–623, 2003PubMed
174.
Hains IM, Creswick N, Westbrook JI: Does PACS facilitate work practice innovation in the intensive care unit? Stud Health Technol Inform 169:397–401, 2011PubMed
175.
Gregg Jr, WB, Randolph M, Brown DH, Lyles T, Smith SD, D’Agostino H: Using PACS audit data for process improvement. J Digit Imaging 23:674–680, 2010PubMed
176.
177.
Stamford P, Bickford T, Hsiao H, Mattern W: The significance of telemedicine in a rural emergency department. IEEE Eng Med Biol Mag 18:45–52, 1999PubMed
Metadata
Title
The Effectiveness of Service Delivery Initiatives at Improving Patients’ Waiting Times in Clinical Radiology Departments: A Systematic Review
Authors
B. Olisemeke
Y. F. Chen
K. Hemming
A. Girling
Publication date
01-12-2014
Publisher
Springer US
Published in
Journal of Imaging Informatics in Medicine / Issue 6/2014
Print ISSN: 2948-2925
Electronic ISSN: 2948-2933
DOI
https://doi.org/10.1007/s10278-014-9706-z

Other articles of this Issue 6/2014

Journal of Digital Imaging 6/2014 Go to the issue

OriginalPaper

Understanding Visual Search Patterns of Dermatologists Assessing Pigmented Skin Lesions Before and After Online Training

EditorialNotes

The Quality/Safety Medical Index: a Standardized Method for Concurrent Optimization of Radiation Dose and Image Quality in Medical Imaging

OriginalPaper

Automated Classification of Radiology Reports to Facilitate Retrospective Study in Radiology

ReviewPaper

The National Cancer Informatics Program (NCIP) Annotation and Image Markup (AIM) Foundation Model

OriginalPaper

Patient Dose Management Solution Directly Integrated in the RIS: “Gray Detector” Software

OriginalPaper

Automatic Cardiac Segmentation Using Semantic Information from Random Forests